Operations report

⇐ Prev   Next ⇒ Mon, 19 Jan Tue, 20 Jan Wed, 21 Jan Thu, 22 Jan Fri, 23 Jan Summary
Initial response
Triage 20.00%
1/5
62.50%
5/8
-
-
-
50.00%
Mean: 6d 2h 01m
Premier incidents 50.00%
1/2
0.00%
0/2
0.00%
0/1
0.00%
0/1
0.00%
0/1
33.33%
Mean: 0h 12m
Business incidents 100.00%
1/1
100.00%
1/1
-
-
-
100.00%
Mean: 0h 06m
Economy incidents -
100.00%
1/1
-
-
-
100.00%
Mean: 0h 17m
Requests 50.00%
1/2
75.00%
3/4
50.00%
1/2
50.00%
1/2
50.00%
1/2
80.00%
Mean: 0h 39m
15m update 14.29%
1/7
14.29%
1/7
-
-
-
20.00%
Mean: 5h 43m
Client updates hitrate
RT updates 50.00%
2/4
100.00%
3/3
-
-
-
71.43%
5/7
Incidents 83.33%
5/6
83.33%
5/6
-
-
-
90.00%
9/10
Requests 69.44%
25/36
76.32%
29/38
-
-
-
73.17%
30/41
Incident stats
Resolution time 100.00%
4/4
100.00%
1/1
-
-
-
100.00%
Mean: 3h 27m
Request stats
Resolution time 66.67%
2/3
75.00%
3/4
-
-
-
71.43%
Mean: 6d 2h 08m
Problem stats
Resolution time 0.00%
0/1
-
-
-
-
0.00%
Mean: 13d 9h 11m

git hash: master (c8f901f4)