Operations report

⇐ Prev   Next ⇒ Mon, 29 Dec Tue, 30 Dec Wed, 31 Dec Thu, 01 Jan Fri, 02 Jan Summary
Initial response
Triage 50.00%
2/4
50.00%
1/2
50.00%
1/2
50.00%
1/2
50.00%
1/2
71.43%
Mean: 10d 5h 46m
Premier incidents 0.00%
0/1
0.00%
0/1
0.00%
0/1
0.00%
0/1
0.00%
0/1
0.00%
Mean: -
Business incidents 100.00%
1/1
-
-
-
-
100.00%
Mean: 0h 02m
Economy incidents -
-
-
-
-
-
Mean: -
Requests -
100.00%
1/1
-
-
-
100.00%
Mean: 0h 17m
15m update 50.00%
1/2
0.00%
0/2
0.00%
0/2
0.00%
0/1
0.00%
0/1
25.00%
Mean: 1h 59m
Client updates hitrate
RT updates 100.00%
2/2
100.00%
5/5
66.67%
2/3
-
-
90.00%
9/10
Incidents 50.00%
1/2
100.00%
1/1
100.00%
1/1
100.00%
1/1
100.00%
1/1
80.00%
4/5
Requests 60.00%
12/20
58.33%
14/24
52.38%
11/21
52.38%
11/21
52.38%
11/21
58.33%
14/24
Incident stats
Resolution time 100.00%
2/2
100.00%
1/1
100.00%
1/1
-
100.00%
1/1
100.00%
Mean: 1h 23m
Request stats
Resolution time -
100.00%
3/3
-
-
-
100.00%
Mean: 3h 17m
Problem stats
Resolution time -
-
-
-
-
-
Mean: -

git hash: master (c8f901f4)