Operations report

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Initial response
Triage 50.00%
2/4
50.00%
1/2
50.00%
1/2
50.00%
1/2
50.00%
1/2
71.43%
Mean: 16d 7h 12m
Premier incidents 0.00%
0/1
0.00%
0/1
0.00%
0/1
0.00%
0/1
0.00%
0/1
0.00%
Mean: -
Business incidents 100.00%
1/1
-
-
-
-
100.00%
Mean: 0h 02m
Economy incidents -
-
-
-
-
-
Mean: -
Requests 0.00%
0/2
33.33%
1/3
0.00%
0/2
0.00%
0/2
0.00%
0/2
33.33%
Mean: 36d 6h 48m
15m update 25.00%
1/4
0.00%
0/4
0.00%
0/4
0.00%
0/3
0.00%
0/3
16.67%
Mean: 5h 08m
Client updates hitrate
RT updates 100.00%
2/2
100.00%
5/5
66.67%
2/3
-
-
90.00%
9/10
Incidents 50.00%
1/2
100.00%
1/1
100.00%
1/1
100.00%
1/1
100.00%
1/1
80.00%
4/5
Requests 52.38%
11/21
52.00%
13/25
45.45%
10/22
45.45%
10/22
45.45%
10/22
52.00%
13/25
Incident stats
Resolution time 100.00%
2/2
100.00%
1/1
100.00%
1/1
-
100.00%
1/1
100.00%
Mean: 1h 23m
Request stats
Resolution time -
100.00%
3/3
-
-
-
100.00%
Mean: 3h 17m
Problem stats
Resolution time -
-
-
-
-
-
Mean: -

git hash: master (b637c68b)