Operations report

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Initial response
Triage 66.67%
2/3
66.67%
2/3
50.00%
1/2
0.00%
0/1
0.00%
0/1
83.33%
Mean: 19d 5h 02m
Premier incidents 66.67%
2/3
50.00%
1/2
0.00%
0/1
0.00%
0/1
0.00%
0/1
75.00%
Mean: 0h 05m
Business incidents 0.00%
0/1
0.00%
0/1
-
-
-
0.00%
Mean: -
Economy incidents -
-
-
-
-
-
Mean: -
Requests 0.00%
0/2
0.00%
0/3
40.00%
2/5
0.00%
0/2
0.00%
0/2
40.00%
Mean: 18d 5h 38m
15m update 16.67%
1/6
0.00%
0/2
0.00%
0/3
0.00%
0/3
0.00%
0/3
14.29%
Mean: 4h 10m
Client updates hitrate
RT updates 100.00%
5/5
100.00%
1/1
100.00%
1/1
-
-
100.00%
7/7
Incidents 100.00%
5/5
100.00%
4/4
100.00%
1/1
100.00%
1/1
100.00%
1/1
100.00%
9/9
Requests 65.22%
15/23
54.55%
12/22
47.62%
10/21
61.90%
13/21
57.14%
12/21
51.85%
14/27
Incident stats
Resolution time 66.67%
2/3
100.00%
3/3
100.00%
1/1
-
-
85.71%
Mean: 1d 0h 16m
Request stats
Resolution time 100.00%
3/3
100.00%
3/3
-
-
-
100.00%
Mean: 3d 8h 20m
Problem stats
Resolution time -
-
-
-
-
-
Mean: -

git hash: master (b637c68b)