Operations report

⇐ Prev   Next ⇒ Mon, 22 Dec Tue, 23 Dec Wed, 24 Dec Thu, 25 Dec Fri, 26 Dec Summary
Initial response
Triage 66.67%
2/3
66.67%
2/3
50.00%
1/2
0.00%
0/1
0.00%
0/1
83.33%
Mean: 12d 3h 22m
Premier incidents 66.67%
2/3
50.00%
1/2
0.00%
0/1
0.00%
0/1
0.00%
0/1
75.00%
Mean: 0h 05m
Business incidents 0.00%
0/1
0.00%
0/1
-
-
-
0.00%
Mean: -
Economy incidents -
-
-
-
-
-
Mean: -
Requests -
0.00%
0/1
66.67%
2/3
-
-
66.67%
Mean: 3h 05m
15m update 20.00%
1/5
0.00%
0/1
0.00%
0/1
0.00%
0/1
0.00%
0/1
20.00%
Mean: 1h 16m
Client updates hitrate
RT updates 100.00%
5/5
100.00%
1/1
100.00%
1/1
-
-
100.00%
7/7
Incidents 100.00%
5/5
100.00%
4/4
100.00%
1/1
100.00%
1/1
100.00%
1/1
100.00%
9/9
Requests 68.18%
15/22
57.14%
12/21
50.00%
10/20
65.00%
13/20
65.00%
13/20
57.69%
15/26
Incident stats
Resolution time 66.67%
2/3
100.00%
3/3
100.00%
1/1
-
-
85.71%
Mean: 1d 0h 16m
Request stats
Resolution time 100.00%
3/3
100.00%
3/3
-
-
-
100.00%
Mean: 3d 8h 20m
Problem stats
Resolution time -
-
-
-
-
-
Mean: -

git hash: master (c8f901f4)