Operations report

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Initial response
Triage 57.14%
4/7
50.00%
2/4
20.00%
1/5
33.33%
1/3
75.00%
3/4
61.11%
Mean: 2d 5h 14m
Premier incidents 66.67%
2/3
0.00%
0/1
0.00%
0/1
50.00%
1/2
0.00%
0/2
60.00%
Mean: 0h 05m
Business incidents -
100.00%
1/1
-
-
100.00%
1/1
100.00%
Mean: 0h 16m
Economy incidents -
-
100.00%
1/1
-
-
100.00%
Mean: 0h 03m
Requests 100.00%
1/1
100.00%
1/1
100.00%
2/2
100.00%
2/2
100.00%
1/1
100.00%
Mean: 0h 26m
15m update 20.00%
1/5
28.57%
2/7
57.14%
4/7
33.33%
2/6
20.00%
1/5
47.62%
Mean: 3h 25m
Client updates hitrate
RT updates 90.00%
9/10
100.00%
7/7
100.00%
11/11
75.00%
3/4
100.00%
5/5
94.59%
35/37
Incidents 84.62%
11/13
100.00%
8/8
71.43%
5/7
100.00%
5/5
80.00%
4/5
81.82%
18/22
Requests 96.67%
29/30
81.48%
22/27
69.23%
18/26
76.00%
19/25
79.17%
19/24
74.36%
29/39
Incident stats
Resolution time 57.14%
4/7
33.33%
1/3
75.00%
3/4
33.33%
1/3
100.00%
2/2
57.89%
Mean: 2d 4h 30m
Request stats
Resolution time 50.00%
3/6
100.00%
4/4
66.67%
2/3
50.00%
1/2
100.00%
1/1
68.75%
Mean: 8d 5h 26m
Problem stats
Resolution time -
100.00%
2/2
-
0.00%
0/1
-
66.67%
Mean: 2d 3h 46m

git hash: master (a2100d46)