Operations report

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Initial response
Triage 81.82%
9/11
40.00%
2/5
0.00%
0/1
80.00%
4/5
50.00%
2/4
77.27%
Mean: 2d 0h 33m
Premier incidents 33.33%
1/3
0.00%
0/1
0.00%
0/1
0.00%
0/1
0.00%
0/1
33.33%
Mean: 0h 10m
Business incidents 100.00%
6/6
100.00%
1/1
-
100.00%
4/4
-
100.00%
Mean: 0h 04m
Economy incidents -
-
-
-
-
-
Mean: -
Requests 50.00%
1/2
75.00%
3/4
50.00%
1/2
0.00%
0/1
75.00%
3/4
88.89%
Mean: 3d 3h 48m
15m update 55.56%
5/9
40.00%
2/5
0.00%
0/5
25.00%
2/8
0.00%
0/3
45.00%
Mean: 2h 02m
Client updates hitrate
RT updates 75.00%
6/8
85.71%
6/7
100.00%
5/5
80.00%
4/5
50.00%
1/2
81.48%
22/27
Incidents 100.00%
11/11
100.00%
8/8
100.00%
6/6
88.89%
8/9
100.00%
5/5
95.00%
19/20
Requests 75.00%
18/24
75.00%
18/24
80.95%
17/21
86.36%
19/22
80.00%
20/25
71.43%
25/35
Incident stats
Resolution time 100.00%
5/5
100.00%
3/3
100.00%
2/2
80.00%
4/5
100.00%
1/1
93.75%
Mean: 8h 27m
Request stats
Resolution time 75.00%
3/4
75.00%
3/4
100.00%
1/1
-
100.00%
1/1
80.00%
Mean: 11d 4h 44m
Problem stats
Resolution time 0.00%
0/1
-
-
-
0.00%
0/1
0.00%
Mean: 29d 8h 10m

git hash: master (a2100d46)