Operations report

⇐ Prev   Next ⇒ Mon, 16 Jun Tue, 17 Jun Wed, 18 Jun Thu, 19 Jun Fri, 20 Jun Summary
Initial response
Triage 50.00%
1/2
66.67%
4/6
83.33%
5/6
50.00%
1/2
100.00%
3/3
72.22%
Mean: 0h 08m
Premier incidents 0.00%
0/1
50.00%
1/2
0.00%
0/1
0.00%
0/2
0.00%
0/1
33.33%
Mean: 0h 15m
Business incidents 100.00%
1/1
100.00%
1/1
-
-
100.00%
1/1
100.00%
Mean: 0h 09m
Economy incidents -
-
-
-
-
-
Mean: -
Requests -
100.00%
3/3
83.33%
5/6
66.67%
2/3
100.00%
1/1
91.67%
Mean: 0h 35m
15m update 25.00%
2/8
0.00%
0/6
25.00%
2/8
42.86%
3/7
0.00%
0/3
30.43%
Mean: 2h 03m
Client updates hitrate
RT updates 80.00%
12/15
90.00%
9/10
83.33%
10/12
70.00%
7/10
88.89%
8/9
82.14%
46/56
Incidents 75.00%
3/4
100.00%
4/4
100.00%
3/3
75.00%
3/4
66.67%
2/3
83.33%
10/12
Requests 69.23%
27/39
76.19%
32/42
82.22%
37/45
79.55%
35/44
73.17%
30/41
70.91%
39/55
Incident stats
Resolution time 66.67%
2/3
100.00%
2/2
100.00%
1/1
100.00%
3/3
100.00%
2/2
90.91%
Mean: 1d 0h 47m
Request stats
Resolution time 100.00%
2/2
66.67%
2/3
75.00%
3/4
80.00%
4/5
0.00%
0/1
73.33%
Mean: 8d 9h 34m
Problem stats
Resolution time 100.00%
2/2
100.00%
1/1
-
-
100.00%
1/1
100.00%
Mean: 1d 5h 54m

git hash: master (ddde22a4)