Operations report

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Initial response
Triage 100.00%
1/1
87.50%
7/8
75.00%
3/4
80.00%
8/10
66.67%
4/6
77.78%
Mean: 0h 08m
Premier incidents 0.00%
0/1
33.33%
1/3
0.00%
0/1
50.00%
1/2
33.33%
1/3
50.00%
Mean: 0h 14m
Business incidents -
100.00%
3/3
-
-
-
100.00%
Mean: 0h 05m
Economy incidents -
100.00%
1/1
-
-
-
100.00%
Mean: 0h 03m
Requests 0.00%
0/1
66.67%
2/3
66.67%
2/3
83.33%
5/6
50.00%
1/2
90.91%
Mean: 3h 45m
15m update 0.00%
0/1
44.44%
4/9
37.50%
3/8
37.50%
3/8
33.33%
2/6
44.44%
Mean: 1h 10m
Client updates hitrate
RT updates -
100.00%
14/14
87.50%
14/16
100.00%
13/13
100.00%
14/14
96.49%
55/57
Incidents 100.00%
3/3
80.00%
8/10
100.00%
6/6
100.00%
2/2
100.00%
5/5
88.24%
15/17
Requests 80.00%
32/40
74.42%
32/43
79.49%
31/39
78.38%
29/37
77.78%
28/36
66.67%
34/51
Incident stats
Resolution time -
100.00%
5/5
83.33%
5/6
100.00%
1/1
100.00%
2/2
92.86%
Mean: 8h 24m
Request stats
Resolution time -
83.33%
5/6
71.43%
5/7
100.00%
2/2
50.00%
1/2
76.47%
Mean: 5d 7h 37m
Problem stats
Resolution time -
-
50.00%
1/2
-
0.00%
0/2
25.00%
Mean: 9d 6h 31m

git hash: master (7b546e95)