Operations report

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Initial response
Triage 80.00%
4/5
100.00%
4/4
100.00%
2/2
100.00%
7/7
100.00%
3/3
95.24%
Mean: 0h 04m
Premier incidents 100.00%
1/1
50.00%
1/2
0.00%
0/1
0.00%
0/1
0.00%
0/1
50.00%
Mean: -
Business incidents -
-
0.00%
0/1
0.00%
0/1
0.00%
0/1
0.00%
Mean: 4d 1h 49m
Economy incidents -
-
-
-
-
-
Mean: -
Requests 0.00%
0/6
0.00%
0/6
0.00%
0/6
14.29%
1/7
0.00%
0/8
11.11%
Mean: 19d 0h 13m
15m update 0.00%
0/9
0.00%
0/9
0.00%
0/9
0.00%
0/10
0.00%
0/10
0.00%
Mean: 9h 24m
Client updates hitrate
RT updates 7.69%
1/13
7.69%
1/13
36.36%
4/11
25.00%
4/16
10.00%
1/10
17.46%
11/63
Incidents -
100.00%
1/1
100.00%
1/1
100.00%
1/1
0.00%
0/1
50.00%
1/2
Requests 52.17%
12/23
47.83%
11/23
47.83%
11/23
48.00%
12/25
51.85%
14/27
51.85%
14/27
Incident stats
Resolution time -
100.00%
1/1
-
-
-
100.00%
Mean: -
Request stats
Resolution time -
-
-
-
-
-
Mean: -
Problem stats
Resolution time -
-
-
-
-
-
Mean: -

git hash: master (2bdee1b8)