Operations report

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Initial response
Triage 40.00%
2/5
100.00%
3/3
-
100.00%
3/3
100.00%
3/3
78.57%
Mean: 0h 09m
Premier incidents -
-
-
-
-
-
Mean: -
Business incidents -
-
-
-
-
-
Mean: -
Economy incidents -
-
-
-
-
-
Mean: -
Requests 20.00%
1/5
0.00%
0/5
0.00%
0/5
0.00%
0/6
0.00%
0/6
14.29%
Mean: 22d 9h 31m
15m update 0.00%
0/2
0.00%
0/3
25.00%
1/4
0.00%
0/5
0.00%
0/6
14.29%
Mean: 4h 05m
Client updates hitrate
RT updates 14.29%
2/14
14.29%
2/14
11.11%
1/9
18.18%
2/11
25.00%
2/8
16.07%
9/56
Incidents -
-
-
-
-
-
Requests 85.00%
17/20
80.95%
17/21
76.19%
16/21
72.73%
16/22
63.64%
14/22
63.64%
14/22
Incident stats
Resolution time -
-
-
-
-
-
Mean: -
Request stats
Resolution time -
-
-
-
-
-
Mean: -
Problem stats
Resolution time -
-
-
-
-
-
Mean: -

git hash: master (2bdee1b8)