Operations report

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Initial response
Triage 100.00%
7/7
85.71%
6/7
100.00%
1/1
66.67%
2/3
50.00%
1/2
85.00%
Mean: 0h 06m
Premier incidents 100.00%
1/1
100.00%
1/1
-
-
-
100.00%
Mean: 0h 02m
Business incidents -
100.00%
1/1
-
-
-
100.00%
Mean: 0h 03m
Economy incidents -
-
-
-
-
-
Mean: -
Requests 75.00%
3/4
50.00%
1/2
0.00%
0/1
0.00%
0/2
0.00%
0/2
66.67%
Mean: 18d 8h 14m
15m update 50.00%
2/4
75.00%
3/4
50.00%
1/2
0.00%
0/1
0.00%
0/2
66.67%
Mean: 2h 23m
Client updates hitrate
RT updates 84.62%
11/13
100.00%
8/8
25.00%
2/8
40.00%
4/10
16.67%
2/12
52.94%
27/51
Incidents 100.00%
4/4
100.00%
3/3
-
-
-
100.00%
7/7
Requests 100.00%
23/23
90.48%
19/21
82.35%
14/17
84.21%
16/19
82.35%
14/17
77.78%
21/27
Incident stats
Resolution time 100.00%
4/4
100.00%
3/3
-
-
-
100.00%
Mean: 2h 43m
Request stats
Resolution time 75.00%
3/4
75.00%
3/4
-
50.00%
1/2
-
70.00%
Mean: 6d 4h 18m
Problem stats
Resolution time 0.00%
0/2
-
-
-
-
0.00%
Mean: 34d 8h 36m

git hash: master (2bdee1b8)