Operations report

⇐ Prev   Next ⇒ Mon, 23 Dec Tue, 24 Dec Wed, 25 Dec Thu, 26 Dec Fri, 27 Dec Summary
Initial response
Triage 33.33%
1/3
50.00%
1/2
0.00%
0/1
50.00%
1/2
80.00%
4/5
75.00%
Mean: 2d 0h 55m
Premier incidents 100.00%
1/1
-
-
-
100.00%
1/1
100.00%
Mean: 0h 03m
Business incidents -
-
-
-
100.00%
1/1
100.00%
Mean: 0h 10m
Economy incidents -
-
-
-
-
-
Mean: -
Requests 50.00%
1/2
50.00%
1/2
0.00%
0/1
0.00%
0/1
66.67%
2/3
80.00%
Mean: 19d 9h 57m
15m update 25.00%
1/4
0.00%
0/2
0.00%
0/2
0.00%
0/2
50.00%
3/6
50.00%
Mean: 3h 41m
Client updates hitrate
RT updates 100.00%
3/3
100.00%
5/5
-
-
100.00%
4/4
100.00%
12/12
Incidents 66.67%
2/3
100.00%
4/4
50.00%
1/2
33.33%
1/3
60.00%
3/5
71.43%
5/7
Requests 100.00%
21/21
100.00%
21/21
100.00%
15/15
93.33%
14/15
88.24%
15/17
92.00%
23/25
Incident stats
Resolution time -
100.00%
2/2
-
-
66.67%
2/3
80.00%
Mean: 8h 13m
Request stats
Resolution time 0.00%
0/2
50.00%
3/6
-
-
100.00%
2/2
50.00%
Mean: 7d 8h 23m
Problem stats
Resolution time -
0.00%
0/2
-
-
-
0.00%
Mean: 9d 5h 45m

git hash: master (83716623)