Operations report

⇐ Prev   Next ⇒ w/c 19 Jan w/c 26 Jan w/c 02 Feb w/c 09 Feb w/c 16 Feb Summary
Initial response
Triage 50.00%
6/12
-
-
-
-
50.00%
Mean: 6d 2h 01m
Premier incidents 33.33%
1/3
0.00%
0/1
0.00%
0/1
0.00%
0/1
0.00%
0/1
33.33%
Mean: 0h 12m
Business incidents 100.00%
2/2
-
-
-
-
100.00%
Mean: 0h 06m
Economy incidents 100.00%
1/1
-
-
-
-
100.00%
Mean: 0h 17m
Requests 80.00%
4/5
50.00%
1/2
50.00%
1/2
50.00%
1/2
50.00%
1/2
80.00%
Mean: 0h 39m
15m update 20.00%
2/10
-
-
-
-
20.00%
Mean: 5h 43m
Client updates hitrate
RT updates 71.43%
5/7
-
-
-
-
71.43%
5/7
Incidents 80.00%
8/10
-
-
-
-
80.00%
8/10
Requests 70.73%
29/41
-
-
-
-
70.73%
29/41
Incident stats
Resolution time 100.00%
5/5
-
-
-
-
100.00%
Mean: 3h 27m
Request stats
Resolution time 71.43%
5/7
-
-
-
-
71.43%
Mean: 6d 2h 08m
Problem stats
Resolution time 0.00%
0/1
-
-
-
-
0.00%
Mean: 13d 9h 11m

git hash: master (c8f901f4)