Operations report

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Initial response
Triage 53.85%
7/13
0.00%
0/2
0.00%
0/2
0.00%
0/2
0.00%
0/2
53.85%
Mean: 21d 4h 16m
Premier incidents 66.67%
2/3
0.00%
0/1
0.00%
0/1
0.00%
0/1
0.00%
0/1
66.67%
Mean: -
Business incidents 100.00%
3/3
-
-
-
-
100.00%
Mean: 0h 03m
Economy incidents -
-
-
-
-
-
Mean: -
Requests 100.00%
4/4
-
0.00%
0/1
0.00%
0/1
0.00%
0/1
80.00%
Mean: 0h 31m
15m update 50.00%
4/8
0.00%
0/1
0.00%
0/1
0.00%
0/1
0.00%
0/1
50.00%
Mean: 0h 49m
Client updates hitrate
RT updates 85.00%
17/20
-
-
-
-
80.95%
17/21
Incidents 100.00%
11/11
80.00%
4/5
60.00%
3/5
40.00%
2/5
20.00%
1/5
66.67%
8/12
Requests 95.83%
23/24
95.65%
22/23
95.83%
23/24
83.33%
20/24
79.17%
19/24
76.92%
20/26
Incident stats
Resolution time 100.00%
7/7
-
-
-
-
100.00%
Mean: 1h 28m
Request stats
Resolution time 50.00%
1/2
-
-
-
-
50.00%
Mean: 5d 7h 14m
Problem stats
Resolution time -
-
-
-
-
-
Mean: -

git hash: master (45d950f7)