Operations report

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Initial response
Triage 53.85%
7/13
0.00%
0/2
-
-
-
53.85%
Mean: 22d 1h 12m
Premier incidents 66.67%
2/3
0.00%
0/1
0.00%
0/1
0.00%
0/1
0.00%
0/1
66.67%
Mean: -
Business incidents 100.00%
3/3
-
-
-
-
100.00%
Mean: 0h 03m
Economy incidents -
-
-
-
-
-
Mean: -
Requests 80.00%
4/5
0.00%
0/2
0.00%
0/2
0.00%
0/2
0.00%
0/2
66.67%
Mean: 0h 31m
15m update 50.00%
4/8
0.00%
0/1
-
-
-
50.00%
Mean: 0h 49m
Client updates hitrate
RT updates 80.95%
17/21
0.00%
0/2
-
-
-
73.91%
17/23
Incidents 66.67%
8/12
20.00%
1/5
-
-
-
66.67%
8/12
Requests 76.92%
20/26
60.71%
17/28
-
-
-
60.00%
18/30
Incident stats
Resolution time 100.00%
7/7
-
-
-
-
100.00%
Mean: 1h 28m
Request stats
Resolution time 50.00%
1/2
-
-
-
-
50.00%
Mean: 5d 7h 14m
Problem stats
Resolution time -
-
-
-
-
-
Mean: -

git hash: master (6c029d07)