Operations report

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Initial response
Triage 75.00%
24/32
53.85%
7/13
0.00%
0/2
-
-
71.43%
Mean: 6d 7h 48m
Premier incidents 81.82%
9/11
66.67%
2/3
0.00%
0/1
0.00%
0/1
0.00%
0/1
84.62%
Mean: 0h 04m
Business incidents 88.89%
8/9
100.00%
3/3
-
-
-
91.67%
Mean: 0h 14m
Economy incidents 100.00%
2/2
-
-
-
-
100.00%
Mean: 0h 12m
Requests 100.00%
11/11
80.00%
4/5
0.00%
0/2
0.00%
0/2
0.00%
0/2
87.50%
Mean: 0h 17m
15m update 54.29%
19/35
50.00%
4/8
0.00%
0/1
-
-
54.76%
Mean: 1h 35m
Client updates hitrate
RT updates 89.58%
86/96
80.95%
17/21
0.00%
0/2
-
-
86.55%
103/119
Incidents 89.19%
33/37
66.67%
8/12
20.00%
1/5
-
-
84.44%
38/45
Requests 88.89%
32/36
76.92%
20/26
71.43%
20/28
-
-
76.09%
35/46
Incident stats
Resolution time 87.88%
29/33
100.00%
7/7
-
-
-
90.00%
Mean: 2d 0h 15m
Request stats
Resolution time 75.00%
12/16
50.00%
1/2
-
-
-
72.22%
Mean: 7d 1h 57m
Problem stats
Resolution time 0.00%
0/1
-
-
-
-
0.00%
Mean: 35d 5h 48m

git hash: master (6c029d07)