Triage response

20 Apr - 22 May

RT Created Time in Triage Client Subject
56129 03 Oct, 18:25 191d 0h 33m None Re: [-External-] RE: Birchman / Harvey Performance | SAP S/4HANA Upgrade Project
57549 04 Mar, 16:30 86d 2h 03m None Credentials
57611 10 Mar, 09:31 0h 01m Crystal Units crylonlis2024 RHEL renewal
57674 17 Mar, 16:02 0h 07m Crystal Units Upgrade servers to Debian 13 Trixie
57955 19 Apr, 11:06 0h 07m None New Arrival: Luxury Bags from $169 - Shop Today
57959 20 Apr, 08:12 0h 00m OGT rodney1.internal.ogtip.com failed disk
57960 20 Apr, 08:15 0h 01m Troika CRITICAL: System Health: Systemd State on tron.troika.lan
57961 20 Apr, 08:21 0h 14m Reigate College rc-mss.reigate.ac.uk root volume usage
57962 20 Apr, 08:54 0h 01m Cirencester College ccolive.cirencester.local storage volume usage /var
57963 20 Apr, 09:16 0h 00m AskBio WARNING: Security: Let's Encrypt Certificates on darkmatter.synpromics.com
57964 20 Apr, 09:22 0h 00m Trident Honda WARNING: Cluster: Csync2 on vmsvr2.trident.lan
57965 20 Apr, 11:25 0h 16m OGT Spare disk for Rodneys
57968 20 Apr, 17:25 0h 01m NFW Email Forwarding
57972 21 Apr, 10:15 0h 24m Sucden Connectivity Issue from IXN and PPS and GS2 to Azure.
57973 21 Apr, 10:49 0h 01m Internal CRITICAL: Backups: Prebackup for mersey.tiger-computing.co.uk on aql-svr-zabbix-app.quickline.co.uk
57974 21 Apr, 11:31 0h 01m Troika UNKNOWN: Hardware: IPMI on tron.troika.lan
57975 21 Apr, 13:08 0h 09m OGT Storage alert: /srv/illumina_data on rodney.internal.ogtip.com
57976 21 Apr, 15:43 0h 02m NFW WARNING: Mail: Exim Panic Log on nfwgs2.nfw.internal
57980 21 Apr, 21:32 0 None Helping the right people find your website on Google
57982 22 Apr, 07:30 0 Sucden globalstar01/02.sucden.co.uk failed services
57983 22 Apr, 09:03 0h 03m Sucden Server Decommissions
57985 22 Apr, 09:29 0h 04m JISC BCP questions
57986 22 Apr, 11:13 53d 7h 20m Troika Tron VM NFS mounts
57987 22 Apr, 14:17 0h 03m OpenCorporates Update a user for access to aws-bot2 server
57988 22 Apr, 14:37 0h 02m Troika Tron Rebuild
57992 22 Apr, 15:16 0h 01m AskBio GITLAB_TOKEN and GITLAB_USERNAME on new RTP server
57993 22 Apr, 17:12 0h 00m Tangram [FIRING: 1 for tangram/prod] KubeJobFailed in gitlab
57994 22 Apr, 17:16 0h 00m Tangram [FIRING: 1 for tangram/stage] ThanosCompactHalted in tcl-monitoring
57997 23 Apr, 07:58 0 OGT rodney1 reboot/stonith problem
57998 23 Apr, 08:04 0h 02m Quickline aql-svr-zabbix-app.quickline.co.uk backups to mersey problem
57999 23 Apr, 11:16 0h 01m AskBio AskBio outage
58000 23 Apr, 12:29 0h 04m Tangram [FIRING: 1 for tangram/prod] KubePersistentVolumeFillingUp in tcl-monitoring
58001 23 Apr, 15:11 0h 01m Troika WARNING: Puppet: Checking-in on tron.troika.lan
58003 23 Apr, 15:25 0h 01m None Meat Shops - information
58004 23 Apr, 16:05 0h 04m Sucden Please add dteadmin to all HK Hosts
58005 23 Apr, 17:09 0h 05m Sucden Star Dev/Uat server decommissions
58006 23 Apr, 17:24 0h 09m AskBio Darkmatter ssh oddity
58008 24 Apr, 08:25 0h 00m Tangram CRITICAL: AWS Site-to-Site VPN: Tunnel2 on dgx1.internal.etherapeutics.co.uk
58009 24 Apr, 10:56 0h 01m AskBio WARNING: NRPE Disk: / on edb-lab-skye.askbio.com
58010 24 Apr, 12:05 0h 16m Trident Honda VMs Hera and Dokuwiki
58011 24 Apr, 12:08 0h 03m Sucden OLM (svaolmgs201) decommission
58014 24 Apr, 15:02 0h 13m AskBio uv
58015 24 Apr, 15:42 0h 00m Tangram [FIRING: 1 for tangram/stage] ThanosCompactHalted in tcl-monitoring
58019 26 Apr, 02:27 0h 05m Top To Toe Re: STILL DOWN: toptotoe-staging.net is still offline ([28] Timeout was reached (Operation timed out after 30001 milliseconds with 0 bytes received))
58020 26 Apr, 11:19 0h 24m Sucden equistar03/04 megastar03/04 NTP Timeouts
58023 27 Apr, 08:35 0h 01m Quickline aql-svr-zabbix-app.quickline.co.uk backups to mersey problem
58024 27 Apr, 10:06 0h 02m Tangram tangram/prod pods in non ready state
58025 27 Apr, 10:48 0h 03m Internal Message - Luke | 01600 483484
58058 27 Apr, 11:59 0h 02m OGT ISO27001
58059 27 Apr, 12:30 0h 00m NFW DOWN: nfwgs2.nfw.internal
58061 27 Apr, 13:44 0h 02m NFW DOWN: nfwgs2.nfw.internal
58062 27 Apr, 13:54 0h 03m AskBio python-is-python3
58064 27 Apr, 14:42 0h 02m OGT rodney.internal.ogtip.com volume usage /srv/ngs
58067 27 Apr, 19:10 0h 03m None Precision CNC Machining Services - Free Quote
58068 27 Apr, 22:24 0h 07m BD Group Update .htaccess config.
58071 28 Apr, 08:05 0h 06m Midnight Hax CRITICAL: NRPE Disk: All Disks on woodlands.midnighthax.com
58072 28 Apr, 08:35 0h 00m Koinex DOWN: koinexserver.home
58073 28 Apr, 08:35 0h 07m Internal Message - Vin Halai | Crystal Units | 07824 818571
58075 28 Apr, 09:09 0h 03m Gravytrain CRITICAL: HTTP: www.rightsure.co.uk HTTPS on web.prod.bf2.bedfordinsurance.co.uk
58077 28 Apr, 13:46 49d 4h 47m Quickline Zabbix database partition error; please verify and fix as needed (workaround currently in place)
58079 28 Apr, 16:20 0h 06m AskBio pyenv on upgraded servers
58080 28 Apr, 16:43 0h 02m TCV TCV-WEB4 PHP Max Input
58082 29 Apr, 08:15 0h 01m Midnight Hax woodlands.midnighthax.com high storage volume usage /home
58083 29 Apr, 09:59 0h 04m Lantech ipa-m3.private.ipa.ie root storage volume usage
58085 29 Apr, 11:44 0h 02m AskBio talisker.synpromics.com root / volume usage
58087 29 Apr, 14:26 0h 01m None RE: Meat Shops - information
58090 30 Apr, 07:24 0h 16m Internal Copy fail
58091 30 Apr, 08:53 0h 00m Internal CRITICAL: Backups: Backup to woodlands.midnighthax.com on mersey.tiger-computing.co.uk
58131 30 Apr, 11:20 47d 7h 12m Imoves Linux vulnerability: Copy fail (CVE-2026-31431)
58132 30 Apr, 11:27 0h 03m Sucden Linux kernel security update (CVE-2026-31431)
58133 30 Apr, 11:34 0h 01m ATA Group [-External-] Linux kernel security update (CVE-2026-31431)
58137 01 May, 09:31 0h 06m ERF Electrical FW: Infor Actions Required: Impending NAT IP Address Changes
58138 01 May, 11:20 46d 7h 13m AskBio Linux vulnerability: Copy fail (CVE-2026-31431)
58140 01 May, 16:19 0h 00m Midnight Hax CRITICAL: Disk: fstab mounts on woodlands.midnighthax.com
58141 01 May, 16:21 0h 02m Sucden DOWN: patrs-gs2-p1l01.sucden.co.uk
58142 01 May, 16:34 0h 02m None Meat Shops Company Details
58144 02 May, 20:01 0 Sucden CRITICAL: System Health: Systemd State on megastar04.sucden.co.uk
58150 04 May, 10:26 0h 07m AskBio login to RTP server
58153 05 May, 08:18 0h 01m Gravytrain prod.gt1.grvytrn.co.uk certbot renew failure
58154 05 May, 08:21 0h 01m Globecast gcukscheddbdev and gcukscheddb01 insights client failure
58155 05 May, 08:31 0h 00m Quickline aql-svr-zabbix-db.quickline.co.uk Zabbix partitioning less than 10 days
58156 05 May, 08:39 0h 03m Quickline Zabbix DB
58157 05 May, 08:47 0h 00m Crystal Units crylonlis2024.crystal.local insights client failure
58158 05 May, 09:40 0h 08m Sysdoc Fw: Action recommended: Update automation that expects securityType to be null before 30 April 2026
58159 05 May, 10:50 45d 7h 43m AskBio login to RTP server
58161 05 May, 12:21 0h 03m Crystal Units FW:
58162 05 May, 15:15 0h 03m Reigate College Install cert
58163 05 May, 15:16 45d 3h 17m Reigate College Install cert
58165 05 May, 15:55 45d 2h 38m Globecast Linux vulnerability: Copy fail (CVE-2026-31431)
58167 06 May, 00:05 0 Crystal Units Backy2 cleanup failed on crylonlis001.crystal.local
58169 06 May, 08:13 0h 05m Crystal Units crylonlis2024.crystal.local backups to thames duration
58170 06 May, 10:56 0h 04m AskBio New user
58171 06 May, 14:08 0h 02m Sucden Storage alert: / on strlb-gs2-p1l01.sucden.co.uk > 90%
58172 06 May, 15:10 0h 05m Crystal Units Fw: can't connect lisec server
58174 06 May, 16:08 44d 2h 24m Crystal Units Fw: can't connect lisec server
58175 06 May, 16:37 44d 1h 56m Trident Honda Linux vulnerability: Copy fail (CVE-2026-31431)
58176 06 May, 19:09 0 None RE: Meat Shops Company Details
58178 06 May, 20:20 0 Troika Re: Minima-SEGY QuickView Plotting Enhancements
58180 07 May, 00:06 0 Crystal Units backy2 cleanup failure | invalid database
58181 07 May, 03:08 0 Internal Websites down on wey.tiger-computing.co.uk
58183 07 May, 07:55 44d 0h 33m Troika Re: Minima-SEGY QuickView Plotting Enhancements
58185 07 May, 11:41 0h 02m OpenCorporates Add Cloudwatch Agent to bot VM
58186 07 May, 12:18 0h 06m None RE: RE: Minima-SEGY QuickView Plotting Enhancements
58187 07 May, 14:29 0h 01m BD Group eFiling: File Access Error
58188 07 May, 14:56 0h 06m Lantech Fw: Incident# 224771 - Multiple Vulnerabilities in Apache HTTP Server
58190 07 May, 17:01 0h 01m OpenCorporates Snapshot of data in bot server to s3
58191 07 May, 17:46 0h 02m DLS Plastics DOWN: dls-zimbra2.dlsmedical.internal
58197 08 May, 10:37 0h 01m TCV web4.tcv.org.uk HTTP/S checks timing out
58198 08 May, 10:59 0h 01m NFW CRITICAL: System Health: Systemd State on nfwgs2.nfw.internal
58204 08 May, 13:29 0h 04m Lantech Fw: Incident# 225033 - TLP GREEN Advisory: Dirty Frag - Universal Linux Local Privilege Escalation
58205 08 May, 14:56 0h 00m AskBio Storage alert: /home on talisker.synpromics.com
58206 08 May, 17:04 0h 02m Troika New Email for communication
58207 08 May, 18:37 0h 14m Top To Toe Examine / Potentially Block Outgoing URL Requests To A Particular Domain
58208 09 May, 08:51 0h 23m None Helping the right people find your website on Google
58209 09 May, 09:40 42d 0h 33m Internal CRITICAL: Backups: Backup to woodlands.midnighthax.com on mersey.tiger-computing.co.uk
58214 11 May, 08:37 0h 00m Midnight Hax fw.midnighthax.com volume usage /boot
58215 11 May, 08:57 0h 10m JISC Re: Linux kernel security update (CVE-2026-43284)
58217 11 May, 09:30 0h 01m OGT DOWN: damien.internal.ogtip.com
58221 12 May, 11:45 0h 03m TCV TCV-CRM PHP Update
58223 12 May, 13:49 0h 10m ITC Compliance Proxy quote
58224 12 May, 16:49 0h 01m AskBio Cristina
58225 12 May, 23:12 0 AskBio rtp-promptdv-01 is down
58227 13 May, 10:06 0h 05m Gravytrain MySQL queries: Best way to update large tables without locking them & MySQL 8.0 upgrade
58228 13 May, 10:12 0h 01m Gravytrain Certbot failed on app.prod.qs1.grvytrn.co.uk
58229 13 May, 10:12 0h 05m Tangram CRITICAL: System Health: Systemd State on dgx1.internal.etherapeutics.co.uk
58230 13 May, 10:12 0h 06m AskBio Backup failure on macleod.synpromics.com
58231 13 May, 10:14 0h 07m Tangram Kubernetes instances and scaling policies
58232 13 May, 11:47 39d 6h 46m None Recall: Meeting Follow Up Information - Article Galaxy
58233 13 May, 11:48 0h 41m None Recall: Meeting Follow Up Information - Article Galaxy
58235 13 May, 13:42 0h 46m None You have a new pending file 05/13/2026
58237 13 May, 15:19 3h 09m Internal Message - Joe Peters | Connectwise | 020 8106 0814
58238 13 May, 15:36 2h 46m Trident Honda Remove Trident Honda servers from support
58244 14 May, 12:08 0h 01m TCV web4/mis.tcv.org.uk /boot volume filling up
58250 15 May, 00:49 0h 08m None Critical: Shared document requires attention 05/14/2026 (support@tiger-computing.co.uk)
58251 15 May, 08:19 0h 01m OGT basil.internal.ogtip.com volume usage /data
58253 15 May, 10:29 0h 01m None Voucher: May Payment Details
58255 15 May, 10:42 0h 02m Lantech ClamAV warnings this morning (15/05/2026)
58256 15 May, 13:00 0h 15m None tiger-computing Advice of Payment (GYBIGOHF23SUPDLT)/MT101=RECIPIENTS/NB=B7A707497B564FD-47061
58259 15 May, 15:21 0h 01m Trident Honda vmsvr1 VM win10
58261 15 May, 17:35 0h 08m Internal AWS - create new IAM role - read only access
58262 16 May, 02:01 0h 09m None Fresh Red Hat Users List – Q2 2026 Edition
58263 16 May, 06:45 0h 28m Globecast SchedDB servers
58266 16 May, 07:22 37d 0h 33m Globecast SchedDB servers
58267 17 May, 12:59 0 None tiger-computing.co.uk--------------------------
58270 18 May, 08:28 0h 03m Troika tron.troika.lan volume usage /mnt/pve/troika_vm_v2
58271 18 May, 08:50 0h 02m NFW nfwgs2.nfw.internal volume usage /home
58272 18 May, 09:03 0h 01m None Important information regarding your vehicle tax status
58273 18 May, 10:26 0h 02m OGT Run updates failure on blaney.internal.ogtip.com
58275 18 May, 10:35 0h 00m TCV Storage alert: /var on web4.tcv.org.uk
58276 18 May, 10:37 0h 00m OGT Storage alert: /srv/illumina_data on rodney.internal.ogtip.com
58277 18 May, 10:40 0h 05m JISC Re: Firewall update required
58279 18 May, 11:47 0h 06m Globecast DB Issues
58280 18 May, 14:41 0h 01m Azura *.opentrk.com on ocado1,2 expiring
58281 18 May, 15:59 0h 03m Cirencester College Moodle Update on CCVLE01
58282 18 May, 16:17 0h 12m OGT Restart Docker service on Basil
58285 19 May, 11:00 0h 01m Troika Unmerged config file on tron.troika.lan
58286 19 May, 11:04 0h 00m Lantech Storage utilisation warning: / on ipa-m3.private.ipa.ie
58287 19 May, 11:06 0h 00m Crystal Units Storage utilisation warning: /backup on crylonlis2024.crystal.local
58289 19 May, 17:21 0h 08m OpenCorporates Add new user to bot2 server
58291 20 May, 02:28 0 AskBio CRITICAL: Networking: SSH on rtp-promptdv-01.askbio.com
58292 20 May, 02:35 0h 31m Internal DOWN: trent.tiger-computing.co.uk
58293 20 May, 08:14 0h 01m OGT mickey/granddad.internal.ogtip.com configuration failure
58294 20 May, 08:54 0h 01m Trident Honda smbfs1.trident.lan host down
58295 20 May, 08:56 34d 9h 37m Trident Honda smbfs1.trident.lan host down
58296 20 May, 09:24 0h 00m Internal WARNING: Backups: BackupPC directories (NRPE) on mersey.tiger-computing.co.uk
58298 20 May, 10:46 0h 02m Tangram DGX Support Contract Cost Enquiry
58301 20 May, 15:34 0h 26m Sucden Access to Tigers Grafana monitoring for Sucden Financial
58302 20 May, 15:42 0h 29m Sucden New accounts on all supported Linux servers
58303 20 May, 15:46 0h 09m Top To Toe RE: Re: STILL DOWN: toptotoe-staging.net is still offline ([28] Timeout was reached (Operation timed out after 30001 milliseconds with 0 bytes received))
58304 20 May, 15:58 0h 13m Sucden Transition the Tiger//Sucden Monthly Progress Meeting from Google Meet to Teams
58306 21 May, 04:56 0h 03m None We could not process your road tax payment!
58307 21 May, 09:18 0h 01m Cirencester College ccolive.cirencester.local stars HTTP/HTTPS timeouts
58308 21 May, 10:21 0h 01m Geograph geograph/prod node not ready
58312 21 May, 15:26 0h 15m Tangram DGX Server Decommissioning Options
58313 21 May, 15:29 0h 02m OGT basil.internal.ogtip.com volume usage /data
58316 22 May, 08:06 0h 02m Troika DOWN: tron/tricky.troika.lan
58317 22 May, 08:15 0h 01m OGT manuel.internal.ogtip.com restic issues
58318 22 May, 09:06 0h 17m AskBio Re: RTP Server Setup and Access
58319 22 May, 09:35 0h 01m OGT blaney.internal.ogtip.com storage volume filling up /srv
58321 22 May, 14:57 0h 02m NFW DOWN: nfwgs2.nfw.internal

git hash: master (6c029d07)