Triage response

02 Mar - 03 Apr

RT	Created	Time in Triage	Client	Subject
56129	03 Oct, 18:25	117d 5h 51m	None	Re: [-External-] RE: Birchman / Harvey Performance \| SAP S/4HANA Upgrade Project
57232	09 Feb, 10:55	0h 05m	Gravytrain	Setup SecurityGroups for Gravytrain
57440	20 Feb, 17:48	0h 18m	DLS Plastics	Zimbra question
57491	02 Mar, 04:48	0	None	tiger-computing Payment Remittance Notice (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=B7A707497B564FD-79783
57528	02 Mar, 10:49	0h 09m	Sucden	interstar10 - ssh
57529	02 Mar, 11:02	0h 40m	Rotastat	gallus.rotastat.com SSL/TLS certificate expiry
57531	02 Mar, 11:46	0h 01m	Gravytrain	web.prod.bf2.bedfordinsurance.co.uk Multiple HTTP/HTTPS timeouts
57532	02 Mar, 12:34	0h 06m	AskBio	Skye, Talisker, DarkMatter & Macleod outage
57534	02 Mar, 14:43	0h 03m	Sucden	Server usage/performance statistics after move of all STAR services to Interstar07-10
57535	02 Mar, 16:16	0h 06m	Novadata	RE: Resolved: NovaData expiring VPN certs
57536	02 Mar, 16:41	0h 01m	OpenCorporates	CRITICAL: Networking: SSH on vm-host31.opencorporates.internal
57541	03 Mar, 01:13	0h 05m	AskBio	Hosts down
57543	03 Mar, 09:25	0h 00m	Quickline	WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk
57544	03 Mar, 15:02	0h 03m	Sucden	Visibility of Ticket Queue
57545	03 Mar, 17:29	0h 08m	Sucden	Rebuild interstar05/06
57546	03 Mar, 20:53	0	BD Group	CRITICAL: HTTP: www.1stformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
57549	04 Mar, 16:30	12d 7h 20m	None	Credentials
57551	04 Mar, 17:20	0h 09m	Sucden	Market Volatility causing re-requests and packet drops.
57553	05 Mar, 10:25	0h 01m	OGT	docker on mickey
57554	05 Mar, 11:44	0h 01m	Geograph	CRITICAL: HTTP: Geograph staging HTTPS on staging.geograph.org.uk
57555	05 Mar, 11:57	0h 01m	Cirencester College	Suspending Active Monitoring - March 30th
57558	06 Mar, 10:36	0h 02m	Tangram	Confirmation of Global Admin Access Requirement
57560	06 Mar, 15:16	0h 04m	None	High Quality GPU/AI Server Chassis & Server Cabinet Parts for Data Center
57561	07 Mar, 02:43	0	BD Group	CRITICAL: HTTP: www.1stformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
57566	09 Mar, 12:32	0h 04m	Tangram	[FIRING: 1 for tangram/stage] ThanosCompactIsDown
57567	09 Mar, 12:36	0h 03m	Sucden	Oracle Linux Patching - 60 day cycle
57568	09 Mar, 12:53	0h 02m	Ingeus	[FIRING: 1 for ingeus/iw-prd-aks] KubeNodeUnschedulable in tcl-monitoring
57569	09 Mar, 13:06	0h 01m	Geograph	[FIRING: 1 for geograph/prod] NodeFilesystemSpaceFillingUp in tcl-monitoring
57609	10 Mar, 08:04	0h 00m	Gravytrain	CRITICAL: System Health: Systemd State on app.prod.qs1.grvytrn.co.uk
57610	10 Mar, 09:23	0h 02m	Tangram	[FIRING: 1 for tangram/prod] KubePodCrashLooping in gitlab
57614	10 Mar, 10:57	0h 03m	Globecast	CRITICAL: Disk: multipath on gcukscheddb02.globecastne.com
57615	10 Mar, 11:14	0h 18m	AskBio	Network Outage 5-6pm today
57617	10 Mar, 14:41	1h 05m	Internal	Double-check anti-spam measures for Tiger (SPF/DKIM/etc...)
57618	10 Mar, 17:36	0h 02m	Tangram	CRITICAL: System Health: Systemd State on dgx1.internal.etherapeutics.co.uk
57620	11 Mar, 08:02	0h 08m	Internal	WARNING: Security: WordPress Versions on wey.tiger-computing.co.uk
57621	11 Mar, 09:49	0h 05m	OpenCorporates	Help needed with us_dc_companies_fetcher deploy on aws-bot2
57622	11 Mar, 10:19	0h 02m	None	3/11/2026 6:19:13 a.m. Share Your Feedback & Receive a Free Gift from Boots (@bootsUK)Your opinion matters—claim your thank-you gift! \| Customer satisfaction survey E-mail:support@tiger-computing.c
57623	11 Mar, 12:04	0h 01m	Tangram	AWS Backup copy jobs failed
57624	11 Mar, 13:30	0h 11m	Gravytrain	CRITICAL: System Health: Systemd State on app.prod.qs1.grvytrn.co.uk
57630	11 Mar, 18:05	0	Sucden	DOWN: interstar05.sucden.co.uk
57632	12 Mar, 08:24	0h 03m	Sucden	duffman.sucden.co.uk mount missing /data/dl/releases
57634	12 Mar, 14:55	0h 01m	None	Rapid Prototype
57635	12 Mar, 16:23	0h 08m	Sucden	WARNING: Storage: RAID on sly.sucden.co.uk
57638	13 Mar, 08:34	0h 02m	DLS Plastics	DLS Medical site down
57639	13 Mar, 12:42	0h 05m	Tangram	Gitlab and lost emails
57640	13 Mar, 15:21	0h 02m	Trident Honda	vmsvr2.trident.lan storage volume usage /var
57641	13 Mar, 15:52	0h 01m	BD Group	Storage alert: / on ef-v5-*
57646	16 Mar, 08:26	0h 02m	OGT	rodney.internal.ogtip.com volume usage /srv/illumina_data
57647	16 Mar, 09:17	0h 01m	OGT	granddad/damien winbind failure
57648	16 Mar, 09:23	0h 01m	Global Brands	CRITICAL: Ontech/Vision IPsec VPN from claycross on claycross.global-brands.internal
57649	16 Mar, 09:52	0h 12m	None	Premium Luxury Watches From $250 - Discover Your Perfect Timepiece
57654	16 Mar, 12:31	0h 01m	Tangram	tangram/prod backup job failure
57660	16 Mar, 16:13	0h 02m	OpenCorporates	Secrets in iac-puppet
57664	17 Mar, 08:04	0h 02m	JISC	OpenAthens server patching
57665	17 Mar, 08:12	0h 02m	Azura	ford1/2 SSL/TLS certificate expiry (customgeophev.com)
57666	17 Mar, 09:20	0h 01m	Midnight Hax	CRITICAL: HTTP: Midnighthax Site on woodlands.midnighthax.com
57667	17 Mar, 11:24	0h 01m	Rotastat	gallus.rotastat.com heavy load/timeouts
57668	17 Mar, 11:38	0h 03m	None	Trying out a merge with new IAM role for external collaborator data transfer
57669	17 Mar, 12:43	0h 02m	Quickline	RADIUS
57688	18 Mar, 08:05	0h 01m	Reigate College	rc-mss.reigate.ac.uk /mnt/network/SharedArea/Staff not mounted
57689	18 Mar, 08:36	0h 01m	Midnight Hax	CRITICAL: Environment: APC UPS Status on woodlands.midnighthax.com
57691	18 Mar, 11:46	0h 02m	Top To Toe	CRITICAL: HTTP: staging.toptotoe-gait.com on gait-prod.toptotoe.com
57693	18 Mar, 12:35	0h 01m	Rotastat	CRITICAL: System Health: Systemd State on gallus.rotastat.com
57694	18 Mar, 16:02	0h 06m	Tangram	GItLab error "The source branch X does not exist."
57697	19 Mar, 09:40	0h 14m	Azura	ocado1/2.opentrk.com storage volume usage /usr
57700	19 Mar, 10:33	0h 01m	Sucden	declan and duffman decom
57703	19 Mar, 12:18	0h 01m	OGT	Storage alert: /srv/ngs on rodney.internal.ogtip.com
57706	20 Mar, 09:25	0h 01m	Tangram	Tangram/prod/data-management logical backup failure
57707	20 Mar, 11:17	0h 02m	Azura	Azura - Ocado vpn certificates
57710	21 Mar, 00:44	0	AskBio	CRITICAL: Networking: ping4 on macleod.synpromics.com
57713	Today, 08:05	0h 07m	OGT	rodney1.internal.ogtip.com failed disk
57714	Today, 08:16	0h 02m	Gravytrain	web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk
57715	Today, 08:20	0h 02m	Tangram	tangram/prod issues
57716	Today, 08:36	0h 00m	OGT	sybil.internal.ogtip.com volume usage /Data
57717	Today, 11:39	0h 02m	AskBio	edb-iona.askbio.com HTTP status for prompt-softdev.askbio.com
57718	Today, 11:42	0h 13m	Trident Honda	smbfs1.trident.lan volume usage /srv
57719	Today, 12:15	0h 05m	Trident Honda	VM migration

git hash: master (b637c68b)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.1.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.11.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	99.942 msec
System CPU time	0.240 msec
Total CPU time	100.182 msec
Elapsed time	119.078 msec
Context switches	25 voluntary, 9 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-04-03&start=2026-03-02
REMOTE_ADDR	10.42.58.148
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.1.0

Variable	Value
'end'	'2026-04-03'
'start'	'2026-03-02'

Variable	Value
data	[<Ticket(id=6695, rt_number=56129, queue=Triage, subject=Re: [-External-] RE: Birchman / Harvey Performance \| SAP S/4HANA Upgrade Project, ticket_status=new, client=None, priority=0, created=2025-10-03 18:25:49, last_txn_id=0>, <Ticket(id=7770, rt_number=57232, queue=Requests, subject=Setup SecurityGroups for Gravytrain, ticket_status=open, client=Gravytrain, priority=45, created=2026-02-09 10:55:02, last_txn_id=0>, <Ticket(id=7882, rt_number=57440, queue=Requests, subject=Zimbra question, ticket_status=resolved, client=DLS Plastics, priority=24, created=2026-02-20 17:48:01, last_txn_id=0>, <Ticket(id=7936, rt_number=57491, queue=Triage, subject=tiger-computing Payment Remittance Notice (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=B7A707497B564FD-79783, ticket_status=rejected, client=None, priority=0, created=2026-03-02 04:48:17, last_txn_id=0>, <Ticket(id=7941, rt_number=57528, queue=Incidents, subject=interstar10 - ssh, ticket_status=resolved, client=Sucden, priority=62, created=2026-03-02 10:49:47, last_txn_id=0>, <Ticket(id=7942, rt_number=57529, queue=Requests, subject=gallus.rotastat.com SSL/TLS certificate expiry, ticket_status=open, client=Rotastat, priority=44, created=2026-03-02 11:02:49, last_txn_id=0>, <Ticket(id=7944, rt_number=57531, queue=Incidents, subject=web.prod.bf2.bedfordinsurance.co.uk Multiple HTTP/HTTPS timeouts, ticket_status=closed, client=Gravytrain, priority=61, created=2026-03-02 11:46:54, last_txn_id=0>, <Ticket(id=7945, rt_number=57532, queue=Requests, subject=Skye, Talisker, DarkMatter & Macleod outage, ticket_status=closed, client=AskBio, priority=61, created=2026-03-02 12:34:32, last_txn_id=0>, <Ticket(id=7947, rt_number=57534, queue=Incidents, subject=Server usage/performance statistics after move of all STAR services to Interstar07-10, ticket_status=closed, client=Sucden, priority=42, created=2026-03-02 14:43:57, last_txn_id=0>, <Ticket(id=7948, rt_number=57535, queue=Requests, subject=RE: Resolved: NovaData expiring VPN certs, ticket_status=closed, client=Novadata, priority=41, created=2026-03-02 16:16:03, last_txn_id=2462854>, <Ticket(id=7949, rt_number=57536, queue=Incidents, subject=CRITICAL: Networking: SSH on vm-host31.opencorporates.internal, ticket_status=closed, client=OpenCorporates, priority=81, created=2026-03-02 16:41:59, last_txn_id=0>, <Ticket(id=7954, rt_number=57541, queue=Incidents, subject=Hosts down, ticket_status=closed, client=AskBio, priority=50, created=2026-03-03 01:13:48, last_txn_id=0>, <Ticket(id=7956, rt_number=57543, queue=Requests, subject=WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk, ticket_status=stalled, client=Quickline, priority=43, created=2026-03-03 09:25:16, last_txn_id=0>, <Ticket(id=7957, rt_number=57544, queue=Incidents, subject=Visibility of Ticket Queue, ticket_status=closed, client=Sucden, priority=1, created=2026-03-03 15:02:20, last_txn_id=0>, <Ticket(id=7958, rt_number=57545, queue=Requests, subject=Rebuild interstar05/06, ticket_status=resolved, client=Sucden, priority=3, created=2026-03-03 17:29:42, last_txn_id=0>, <Ticket(id=7959, rt_number=57546, queue=Incidents, subject=CRITICAL: HTTP: www.1stformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=closed, client=BD Group, priority=1, created=2026-03-03 20:53:28, last_txn_id=0>, <Ticket(id=7962, rt_number=57549, queue=Triage, subject=Credentials, ticket_status=new, client=None, priority=0, created=2026-03-04 16:30:14, last_txn_id=0>, <Ticket(id=7964, rt_number=57551, queue=Problems, subject=Market Volatility causing re-requests and packet drops., ticket_status=stalled, client=Sucden, priority=63, created=2026-03-04 17:20:20, last_txn_id=0>, <Ticket(id=7966, rt_number=57553, queue=Incidents, subject=docker on mickey, ticket_status=closed, client=OGT, priority=41, created=2026-03-05 10:25:03, last_txn_id=0>, <Ticket(id=7967, rt_number=57554, queue=Incidents, subject=CRITICAL: HTTP: Geograph staging HTTPS on staging.geograph.org.uk, ticket_status=closed, client=Geograph, priority=41, created=2026-03-05 11:44:21, last_txn_id=0>, <Ticket(id=7968, rt_number=57555, queue=Requests, subject=Suspending Active Monitoring - March 30th, ticket_status=closed, client=Cirencester College, priority=41, created=2026-03-05 11:57:00, last_txn_id=0>, <Ticket(id=7971, rt_number=57558, queue=Requests, subject=Confirmation of Global Admin Access Requirement, ticket_status=stalled, client=Tangram, priority=43, created=2026-03-06 10:36:53, last_txn_id=0>, <Ticket(id=7973, rt_number=57560, queue=Triage, subject=High Quality GPU/AI Server Chassis & Server Cabinet Parts for Data Center, ticket_status=rejected, client=None, priority=0, created=2026-03-06 15:16:14, last_txn_id=0>, <Ticket(id=7974, rt_number=57561, queue=Problems, subject=CRITICAL: HTTP: www.1stformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=63, created=2026-03-07 02:43:53, last_txn_id=0>, <Ticket(id=7979, rt_number=57566, queue=Incidents, subject=[FIRING: 1 for tangram/stage] ThanosCompactIsDown, ticket_status=closed, client=Tangram, priority=51, created=2026-03-09 12:32:43, last_txn_id=0>, <Ticket(id=7980, rt_number=57567, queue=Requests, subject=Oracle Linux Patching - 60 day cycle, ticket_status=open, client=Sucden, priority=63, created=2026-03-09 12:36:41, last_txn_id=0>, <Ticket(id=7981, rt_number=57568, queue=Incidents, subject=[FIRING: 1 for ingeus/iw-prd-aks] KubeNodeUnschedulable in tcl-monitoring, ticket_status=closed, client=Ingeus, priority=51, created=2026-03-09 12:53:51, last_txn_id=0>, <Ticket(id=7982, rt_number=57569, queue=Incidents, subject=[FIRING: 1 for geograph/prod] NodeFilesystemSpaceFillingUp in tcl-monitoring, ticket_status=closed, client=Geograph, priority=51, created=2026-03-09 13:06:21, last_txn_id=0>, <Ticket(id=8022, rt_number=57609, queue=Incidents, subject=CRITICAL: System Health: Systemd State on app.prod.qs1.grvytrn.co.uk, ticket_status=closed, client=Gravytrain, priority=51, created=2026-03-10 08:04:15, last_txn_id=0>, <Ticket(id=8023, rt_number=57610, queue=Incidents, subject=[FIRING: 1 for tangram/prod] KubePodCrashLooping in gitlab, ticket_status=closed, client=Tangram, priority=51, created=2026-03-10 09:23:27, last_txn_id=0>, <Ticket(id=8027, rt_number=57614, queue=Incidents, subject=CRITICAL: Disk: multipath on gcukscheddb02.globecastne.com, ticket_status=closed, client=Globecast, priority=41, created=2026-03-10 10:57:40, last_txn_id=0>, <Ticket(id=8028, rt_number=57615, queue=Requests, subject=Network Outage 5-6pm today, ticket_status=closed, client=AskBio, priority=61, created=2026-03-10 11:14:13, last_txn_id=0>, <Ticket(id=8030, rt_number=57617, queue=Requests, subject=Double-check anti-spam measures for Tiger (SPF/DKIM/etc...), ticket_status=resolved, client=Internal, priority=42, created=2026-03-10 14:41:23, last_txn_id=0>, <Ticket(id=8031, rt_number=57618, queue=Incidents, subject=CRITICAL: System Health: Systemd 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Triage response

02 Mar - 03 Apr

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triage_response_report_drilldown.html

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Level	Time	Message	Location
DEBUG	2026-03-23 13:50:30.065320	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065384	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065395	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065404	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065411	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065418	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065425	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065432	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065439	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065446	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065454	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065464	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065470	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065477	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065483	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065489	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065497	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065504	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065511	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065517	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065524	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065530	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065536	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065543	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065549	xxx	./services/model.py:838
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DEBUG	2026-03-23 13:50:30.065572	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065582	xxx	./services/model.py:838
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DEBUG	2026-03-23 13:50:30.065595	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065602	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065610	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065618	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065624	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065631	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065639	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065645	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065651	xxx	./services/model.py:838
DEBUG	2026-03-23 13:50:30.065659	xxx	./services/model.py:838