Triage response

16 Mar - 20 Mar

RT	Created	Time in Triage	Client	Subject
56129	03 Oct, 18:25	189d 6h 05m	None	Re: [-External-] RE: Birchman / Harvey Performance \| SAP S/4HANA Upgrade Project
57232	09 Feb, 10:55	0h 05m	Gravytrain	Setup SecurityGroups for Gravytrain
57549	04 Mar, 16:30	84d 7h 35m	None	Credentials
57646	16 Mar, 08:26	0h 02m	OGT	rodney.internal.ogtip.com volume usage /srv/illumina_data
57647	16 Mar, 09:17	0h 01m	OGT	granddad/damien winbind failure
57648	16 Mar, 09:23	0h 01m	Global Brands	CRITICAL: Ontech/Vision IPsec VPN from claycross on claycross.global-brands.internal
57649	16 Mar, 09:52	0h 12m	None	Premium Luxury Watches From $250 - Discover Your Perfect Timepiece
57654	16 Mar, 12:31	0h 01m	Tangram	tangram/prod backup job failure
57660	16 Mar, 16:13	0h 02m	OpenCorporates	Secrets in iac-puppet
57664	17 Mar, 08:04	0h 02m	JISC	OpenAthens server patching
57665	17 Mar, 08:12	0h 02m	Azura	ford1/2 SSL/TLS certificate expiry (customgeophev.com)
57666	17 Mar, 09:20	0h 01m	Midnight Hax	CRITICAL: HTTP: Midnighthax Site on woodlands.midnighthax.com
57667	17 Mar, 11:24	0h 01m	Rotastat	gallus.rotastat.com heavy load/timeouts
57668	17 Mar, 11:38	0h 03m	None	Trying out a merge with new IAM role for external collaborator data transfer
57669	17 Mar, 12:43	0h 02m	Quickline	RADIUS
57688	18 Mar, 08:05	0h 01m	Reigate College	rc-mss.reigate.ac.uk /mnt/network/SharedArea/Staff not mounted
57689	18 Mar, 08:36	0h 01m	Midnight Hax	CRITICAL: Environment: APC UPS Status on woodlands.midnighthax.com
57691	18 Mar, 11:46	0h 02m	Top To Toe	CRITICAL: HTTP: staging.toptotoe-gait.com on gait-prod.toptotoe.com
57693	18 Mar, 12:35	0h 01m	Rotastat	CRITICAL: System Health: Systemd State on gallus.rotastat.com
57694	18 Mar, 16:02	0h 06m	Tangram	GItLab error "The source branch X does not exist."
57697	19 Mar, 09:40	0h 14m	Azura	ocado1/2.opentrk.com storage volume usage /usr
57700	19 Mar, 10:33	0h 01m	Sucden	declan and duffman decom
57703	19 Mar, 12:18	0h 01m	OGT	Storage alert: /srv/ngs on rodney.internal.ogtip.com
57706	20 Mar, 09:25	0h 01m	Tangram	Tangram/prod/data-management logical backup failure
57707	20 Mar, 11:17	0h 02m	Azura	Azura - Ocado vpn certificates

git hash: master (f521b466)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	23.714 msec
System CPU time	0.000 msec
Total CPU time	23.714 msec
Elapsed time	39.825 msec
Context switches	18 voluntary, 39 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-03-20&start=2026-03-16
REMOTE_ADDR	10.42.58.188
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-03-20'
'start'	'2026-03-16'

Variable	Value
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Ocado vpn certificates, ticket_status=closed, client=Azura, priority=42, created=2026-03-20 11:17:03, last_txn_id=0>]
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 3, 20), 'start': datetime.date(2026, 3, 16), 'target': 600, 'title': 'Triage response', 'warning_threshold': 0.5}
request	<Request 'http://dashboard.uat.tigr.uk/triage_response_report_drilldown?end=2026-03-20&start=2026-03-16' [GET]>

Triage response

16 Mar - 20 Mar

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

triage_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-07 14:04:51.503445	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503496	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503559	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503567	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503573	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503579	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503584	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503589	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503594	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503600	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503605	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503610	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503615	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503621	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503626	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503631	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503638	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503644	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503649	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503654	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503660	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503665	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503671	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503676	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503681	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503686	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503692	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503697	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503707	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503715	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503720	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503725	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503731	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503737	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503742	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503748	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503753	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503758	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503763	xxx	./services/model.py:838
DEBUG	2026-07-07 14:04:51.503769	xxx	./services/model.py:838