Triage response

09 Feb - 13 Mar

RT Created Time in Triage Client Subject
56129 03 Oct, 18:25 191d 3h 07m None Re: [-External-] RE: Birchman / Harvey Performance | SAP S/4HANA Upgrade Project
56410 13 Nov, 17:12 0h 06m Sucden interstar07-10
56447 18 Nov, 10:19 0h 02m Troika Troika Support
56491 24 Nov, 12:30 0h 08m Sucden F5 load balancer replacement
56752 11 Dec, 11:36 0h 03m OpenCorporates OC - Quote to remove all hardware from Sysgroup
57226 09 Feb, 09:45 0h 11m Rotastat Switch from Duplicity to Restic
57227 09 Feb, 09:59 0h 01m Sucden Hardware checks timeouts
57229 09 Feb, 10:27 0h 11m Sucden Access to performance monitoring dashboards
57230 09 Feb, 10:28 0h 08m Lantech Request to increase File Upload & related variables for moodle.ipa.ie (Client: IPA)
57231 09 Feb, 10:48 0h 01m OGT Storage warning: /srv/ngs on rodney.internal.ogtip.com
57232 09 Feb, 10:55 0h 01m Gravytrain Setup SecurityGroups for Gravytrain
57234 09 Feb, 12:00 0h 06m Sucden Ubuntu Patching
57269 09 Feb, 15:27 0h 04m Internal [FIRING: 1 for tcl/avon] KubePersistentVolumeFillingUp in keycloak
57339 10 Feb, 08:12 0h 00m OGT CRITICAL: Backups: Restic Forget srv-restic-projects on manuel.internal.ogtip.com
57340 10 Feb, 08:22 0h 01m OpenCorporates Mail: Queue Length on bot2.opencorporates.internal
57341 10 Feb, 08:36 0h 01m OGT blaney.internal.ogtip.com storage volume filling up /srv
57343 10 Feb, 11:13 0h 01m OpenCorporates SSH Access to prod-dc
57344 10 Feb, 12:02 0h 14m Internal Message - Halyna | Entrepreneur Cirle | 07391 963510
57345 10 Feb, 15:32 0h 02m Global Brands Power Outage | Global Brands
57346 10 Feb, 15:43 0h 01m Lantech Request to disable and remove older versions of PHP for moodle.ipa.ie
57352 11 Feb, 11:20 0h 32m ATA Group Configure mail relaying for cron script
57356 11 Feb, 13:24 0h 00m Sucden CRITICAL: System Health: Systemd State on ubjen-gs2-p1l01.sucden.co.uk
57357 11 Feb, 15:51 0h 05m Sucden Server Support Audit
57358 11 Feb, 16:13 0h 06m Sucden Scripts to help with network testing
57362 12 Feb, 07:02 0h 03m Crystal Units need to add one more printer on the server
57363 12 Feb, 10:09 0h 13m BD Group Re: eFiling Server Config
57364 12 Feb, 11:39 0h 02m Sucden Https/Jenkins
57365 12 Feb, 13:03 0h 02m None Vehicle Tax Direct Debit Update Required [Ref: 4829137]
57366 12 Feb, 15:12 0h 01m Internal WARNING: NRPE Disk: All Disks on clyde.tiger-computing.co.uk
57368 13 Feb, 05:25 0h 00m None Complete a Short Survey and Receive a Complimentary Fragrance ✨
57369 13 Feb, 08:13 0h 08m Gravytrain app.prod.qs1.grvytrn.co.uk root volume usage
57370 13 Feb, 09:59 0h 01m Sucden WARNING: System Health: NTP on *.sucden.co.uk
57371 13 Feb, 11:12 0h 38m Sucden Performance monitoring dashboards - per process stats
57372 13 Feb, 13:33 0h 01m Sucden ben/johnny.sucden.co.uk un-merged configuration files
57377 16 Feb, 08:35 0h 01m Lantech ipa-m3.private.ipa.ie root storage volume usage
57378 16 Feb, 11:18 0h 01m AskBio talisker.synpromics.com volume usage /home
57380 16 Feb, 12:34 0h 00m Rotastat Service failed: munin-node.service on gallus.rotastat.com
57381 16 Feb, 15:36 0h 00m Internal [FIRING: 1 for tcl/avon] PrometheusJobMissing
57382 16 Feb, 16:05 0h 01m Cirencester College cirencester connectivity
57385 17 Feb, 00:05 0 Crystal Units Logrotate failure | crylonlis2024.crystal.local
57386 17 Feb, 08:03 0h 21m JISC OpenAthens server patching
57387 17 Feb, 09:12 0h 05m AskBio talisker.synpromics.com volume usage /tmp
57388 17 Feb, 10:17 0h 01m Sucden patrs-gs2-p1l01.sucden.co.uk volume usage /srv/uyuni/var/spacewalk
57390 17 Feb, 11:06 0h 01m Tangram AWS Site-to-Site VPN: Tunnel2 on dgx2.internal.etherapeutics.co.uk
57424 18 Feb, 09:44 0h 06m Cirencester College Planned maintenance: 19/02/2026 @ 02:00h
57426 18 Feb, 10:25 0h 02m OGT sybil.internal.ogtip.com volume usage /Data
57428 18 Feb, 11:50 0h 01m OpenCorporates Request for S3 file cleanup and CSV upload (AWS Production)
57431 18 Feb, 14:51 0h 04m JISC Supporting Jisc’s sustainability goals – We value your input
57436 20 Feb, 07:57 0h 10m Globecast CRITICAL: System Health: Systemd State on gcukscheddb01.globecastne.com
57437 20 Feb, 10:55 0h 02m TCV TCV - backup query
57438 20 Feb, 11:39 0h 38m BD Group Amend eFiling apache logging config
57439 20 Feb, 17:03 0h 01m Tangram DOWN: dgx2.internal.etherapeutics.co.uk
57440 20 Feb, 17:48 0h 18m DLS Plastics Zimbra question
57443 23 Feb, 08:02 0h 02m Rotastat gallus.rotastat.com backup issue
57444 23 Feb, 08:34 0h 02m Internal Error in backuppc config
57446 23 Feb, 10:09 0h 00m DLS Plastics WARNING: System Health: Kitchen Sink on dlskvm2.dlsmedical.internal
57447 23 Feb, 10:11 0h 06m Sucden Storage alert: /home on duffman.sucden.co.uk
57449 23 Feb, 13:03 0h 04m OGT Storage alert: /srv/home on rodney.internal.ogtip.com
57450 23 Feb, 14:50 0h 10m AskBio EDB Trip
57451 23 Feb, 14:56 0h 05m Advensys Arpino Warehouse Site Visit
57452 23 Feb, 21:54 0 OpenCorporates san2 systemd service failure
57455 24 Feb, 07:53 0 AskBio rtp-promptdv-01.askbio.com reboots
57456 24 Feb, 09:07 0h 07m Tangram K8s access
57457 24 Feb, 09:46 0h 22m Geograph Loki Slow and unreliable
57460 24 Feb, 10:37 0h 03m JISC WARNING: Cluster: ClusterCheck on ath-lin-prx-l01.int.openathens.net
57461 24 Feb, 15:51 0h 07m Internal Message - Halyna | Entrepreneur Cirle | 01600 483484
57467 25 Feb, 08:00 0h 00m OGT manuel.internal.ogtip.com restic scheduling
57468 25 Feb, 08:02 0h 03m AskBio edb-coll.askbio.com backup failure
57469 25 Feb, 08:25 0h 05m None Action Required: tiger-computing Bonus Verification
57474 25 Feb, 12:14 0h 02m Koinex DOWN: koinexserver.home
57475 25 Feb, 13:47 0h 06m OGT CRITICAL: Backups: Restic manuel-ngs on rodney1.internal.ogtip.com
57476 25 Feb, 14:02 0h 03m ATA Group Spike on data usage
57480 26 Feb, 08:04 0h 01m Globecast Systemd State on gcukscheddb01.globecastne.com
57481 26 Feb, 13:52 0h 00m Rotastat DOWN: gallus.rotastat.com
57482 26 Feb, 16:18 0h 02m Globecast DNS updates
57485 27 Feb, 16:38 0h 06m None tiger-computing Remittance Details (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=B7A707497B564FD-14757
57491 02 Mar, 04:48 0 None tiger-computing Payment Remittance Notice (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=B7A707497B564FD-79783
57528 02 Mar, 10:49 0h 09m Sucden interstar10 - ssh
57529 02 Mar, 11:02 0h 40m Rotastat gallus.rotastat.com SSL/TLS certificate expiry
57531 02 Mar, 11:46 0h 01m Gravytrain web.prod.bf2.bedfordinsurance.co.uk Multiple HTTP/HTTPS timeouts
57532 02 Mar, 12:34 0h 06m AskBio Skye, Talisker, DarkMatter & Macleod outage
57534 02 Mar, 14:43 0h 03m Sucden Server usage/performance statistics after move of all STAR services to Interstar07-10
57535 02 Mar, 16:16 0h 06m Novadata RE: Resolved: NovaData expiring VPN certs
57536 02 Mar, 16:41 0h 01m OpenCorporates CRITICAL: Networking: SSH on vm-host31.opencorporates.internal
57541 03 Mar, 01:13 0h 05m AskBio Hosts down
57543 03 Mar, 09:25 0h 00m Quickline WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk
57544 03 Mar, 15:02 0h 03m Sucden Visibility of Ticket Queue
57545 03 Mar, 17:29 0h 08m Sucden Rebuild interstar05/06
57546 03 Mar, 20:53 0 BD Group CRITICAL: HTTP: www.1stformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
57549 04 Mar, 16:30 86d 4h 37m None Credentials
57551 04 Mar, 17:20 0h 09m Sucden Market Volatility causing re-requests and packet drops.
57553 05 Mar, 10:25 0h 01m OGT docker on mickey
57554 05 Mar, 11:44 0h 01m Geograph CRITICAL: HTTP: Geograph staging HTTPS on staging.geograph.org.uk
57555 05 Mar, 11:57 0h 01m Cirencester College Suspending Active Monitoring - March 30th
57558 06 Mar, 10:36 0h 02m Tangram Confirmation of Global Admin Access Requirement
57560 06 Mar, 15:16 0h 04m None High Quality GPU/AI Server Chassis & Server Cabinet Parts for Data Center
57561 07 Mar, 02:43 0 BD Group CRITICAL: HTTP: www.1stformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
57566 09 Mar, 12:32 0h 04m Tangram [FIRING: 1 for tangram/stage] ThanosCompactIsDown
57567 09 Mar, 12:36 0h 03m Sucden Oracle Linux Patching - 60 day cycle
57568 09 Mar, 12:53 0h 02m Ingeus [FIRING: 1 for ingeus/iw-prd-aks] KubeNodeUnschedulable in tcl-monitoring
57569 09 Mar, 13:06 0h 01m Geograph [FIRING: 1 for geograph/prod] NodeFilesystemSpaceFillingUp in tcl-monitoring
57609 10 Mar, 08:04 0h 00m Gravytrain CRITICAL: System Health: Systemd State on app.prod.qs1.grvytrn.co.uk
57610 10 Mar, 09:23 0h 02m Tangram [FIRING: 1 for tangram/prod] KubePodCrashLooping in gitlab
57614 10 Mar, 10:57 0h 03m Globecast CRITICAL: Disk: multipath on gcukscheddb02.globecastne.com
57615 10 Mar, 11:14 0h 18m AskBio Network Outage 5-6pm today
57617 10 Mar, 14:41 1h 05m Internal Double-check anti-spam measures for Tiger (SPF/DKIM/etc...)
57618 10 Mar, 17:36 0h 02m Tangram CRITICAL: System Health: Systemd State on dgx1.internal.etherapeutics.co.uk
57620 11 Mar, 08:02 0h 08m Internal WARNING: Security: WordPress Versions on wey.tiger-computing.co.uk
57621 11 Mar, 09:49 0h 05m OpenCorporates Help needed with us_dc_companies_fetcher deploy on aws-bot2
57622 11 Mar, 10:19 0h 02m None 3/11/2026 6:19:13 a.m. Share Your Feedback & Receive a Free Gift from Boots (@bootsUK)Your opinion matters—claim your thank-you gift! | Customer satisfaction survey E-mail:support@tiger-computing.c
57623 11 Mar, 12:04 0h 01m Tangram AWS Backup copy jobs failed
57624 11 Mar, 13:30 0h 11m Gravytrain CRITICAL: System Health: Systemd State on app.prod.qs1.grvytrn.co.uk
57630 11 Mar, 18:05 0 Sucden DOWN: interstar05.sucden.co.uk
57632 12 Mar, 08:24 0h 03m Sucden duffman.sucden.co.uk mount missing /data/dl/releases
57634 12 Mar, 14:55 0h 01m None Rapid Prototype
57635 12 Mar, 16:23 0h 08m Sucden WARNING: Storage: RAID on sly.sucden.co.uk
57638 13 Mar, 08:34 0h 02m DLS Plastics DLS Medical site down
57639 13 Mar, 12:42 0h 05m Tangram Gitlab and lost emails
57640 13 Mar, 15:21 0h 02m Trident Honda vmsvr2.trident.lan storage volume usage /var
57641 13 Mar, 15:52 0h 01m BD Group Storage alert: / on ef-v5-*

git hash: master (6c029d07)