Triage response

09 Mar

RT	Created	Time in Triage	Client	Subject
56129	03 Oct, 18:25	117d 0h 00m	None	Re: [-External-] RE: Birchman / Harvey Performance \| SAP S/4HANA Upgrade Project
57549	04 Mar, 16:30	12d 1h 30m	None	Credentials
57566	09 Mar, 12:32	0h 04m	Tangram	[FIRING: 1 for tangram/stage] ThanosCompactIsDown
57567	09 Mar, 12:36	0h 03m	Sucden	Oracle Linux Patching - 60 day cycle
57568	09 Mar, 12:53	0h 02m	Ingeus	[FIRING: 1 for ingeus/iw-prd-aks] KubeNodeUnschedulable in tcl-monitoring
57569	09 Mar, 13:06	0h 01m	Geograph	[FIRING: 1 for geograph/prod] NodeFilesystemSpaceFillingUp in tcl-monitoring

git hash: master (7e8c6c25)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.1.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.11.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	13.159 msec
System CPU time	0.310 msec
Total CPU time	13.469 msec
Elapsed time	23.016 msec
Context switches	11 voluntary, 0 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-03-09&start=2026-03-09
REMOTE_ADDR	10.42.13.18
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.1.0

Variable	Value
'end'	'2026-03-09'
'start'	'2026-03-09'

Variable	Value
data	[<Ticket(id=6695, rt_number=56129, queue=Triage, subject=Re: [-External-] RE: Birchman / Harvey Performance \| SAP S/4HANA Upgrade Project, ticket_status=new, client=None, priority=0, created=2025-10-03 18:25:49, last_txn_id=0>, <Ticket(id=7962, rt_number=57549, queue=Triage, subject=Credentials, ticket_status=new, client=None, priority=0, created=2026-03-04 16:30:14, last_txn_id=0>, <Ticket(id=7979, rt_number=57566, queue=Incidents, subject=[FIRING: 1 for tangram/stage] ThanosCompactIsDown, ticket_status=closed, client=Tangram, priority=51, created=2026-03-09 12:32:43, last_txn_id=0>, <Ticket(id=7980, rt_number=57567, queue=Requests, subject=Oracle Linux Patching - 60 day cycle, ticket_status=open, client=Sucden, priority=63, created=2026-03-09 12:36:41, last_txn_id=0>, <Ticket(id=7981, rt_number=57568, queue=Incidents, subject=[FIRING: 1 for ingeus/iw-prd-aks] KubeNodeUnschedulable in tcl-monitoring, ticket_status=closed, client=Ingeus, priority=51, created=2026-03-09 12:53:51, last_txn_id=0>, <Ticket(id=7982, rt_number=57569, queue=Incidents, subject=[FIRING: 1 for geograph/prod] NodeFilesystemSpaceFillingUp in tcl-monitoring, ticket_status=closed, client=Geograph, priority=51, created=2026-03-09 13:06:21, last_txn_id=0>]
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 3, 9), 'start': datetime.date(2026, 3, 9), 'target': 600, 'title': 'Triage response', 'warning_threshold': 0.5}
request	<Request 'http://dashboard.uat.tigr.uk/triage_response_report_drilldown?end=2026-03-09&start=2026-03-09' [GET]>

Triage response

09 Mar

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

triage_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-03-21 20:31:04.701567	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701632	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701646	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701656	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701664	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701672	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701678	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701685	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701691	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701698	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701704	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701711	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701718	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701724	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701730	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701736	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701743	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701749	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701755	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701775	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701792	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701801	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701807	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701814	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701821	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701829	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701837	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701844	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701850	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701856	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701863	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701870	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701878	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701884	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701890	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701896	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701902	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701908	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701915	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701921	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701927	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701933	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701939	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701945	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701952	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701958	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701964	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701970	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701992	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.701999	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702005	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702012	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702018	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702028	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702038	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702044	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702050	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702057	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702063	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702069	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702076	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702082	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702088	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702095	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702101	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702107	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702114	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702120	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702126	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702132	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702150	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702157	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702164	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702171	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702177	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702184	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702190	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702197	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702204	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702215	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702224	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702231	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702237	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702243	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702250	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702257	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702264	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702270	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702277	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702283	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702289	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702296	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702306	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702314	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702321	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702328	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702334	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702340	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702347	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702353	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702359	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702365	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702372	xxx	./services/model.py:838
DEBUG	2026-03-21 20:31:04.702378	xxx	./services/model.py:838