Triage response

15 Dec - 16 Jan

RT	Created	Time in Triage	Client	Subject
56129	03 Oct, 18:25	191d 9h 48m	None	Re: [-External-] RE: Birchman / Harvey Performance \| SAP S/4HANA Upgrade Project
56229	21 Oct, 08:07	0h 04m	OGT	manuel.internal.ogtip.com predictive disk failure
56639	01 Dec, 11:19	0h 08m	ATA Group	Contract for 2026
56760	12 Dec, 13:38	0h 22m	AskBio	New server
56763	12 Dec, 20:20	0h 06m	None	Request for Direct Debit Information Confirmation
56765	14 Dec, 17:35	0h 06m	None	Application for Open Job Role
56770	15 Dec, 08:06	0h 02m	Reigate College	rc-mss.reigate.ac.uk disk filled up
56771	15 Dec, 08:34	0h 40m	OGT	rodney2.internal.ogtip.com predictive disk failure
56772	15 Dec, 08:36	0h 00m	Cirencester College	CRITICAL: HTTP: Moodle HTTPS on ccvle01.cirencester.ac.uk
56773	15 Dec, 12:40	0h 18m	Sucden	SFL Old servers root access
56774	15 Dec, 12:42	0h 02m	Geograph	CRITICAL: HTTP: Geograph www HTTPS on www.geograph.org.uk
56775	15 Dec, 14:22	0h 06m	Lantech	Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025)
56783	16 Dec, 18:18	0	Crystal Units	CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local
56786	17 Dec, 08:12	0h 02m	Trident Honda	smbfs1.trident.lan volume usage /srv
56787	17 Dec, 08:58	0h 12m	None	Ticket#520169/IPA/Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025) -- has been updated
56790	17 Dec, 14:59	0h 12m	Sucden	Linux estate patching - January 2026
56791	17 Dec, 18:00	0h 05m	Internal	Piesup broken
56794	18 Dec, 08:29	0h 01m	AskBio	talisker.synpromics.com duply backups taking long
56795	18 Dec, 08:33	0h 01m	OGT	manuel.internal.ogtip.com restic issues
56796	18 Dec, 08:37	0h 01m	Internal	wey.tiger-computing.co.uk SSL/TLS cert issue
56797	18 Dec, 17:21	0h 16m	AskBio	CRITICAL: HTTP: prompt-softdev.askbio.com HTTPS on edb-iona.askbio.com
56802	19 Dec, 12:02	0h 02m	OGT	WARNING: Storage: RAID on mickey.internal.ogtip.com
56803	19 Dec, 14:49	0h 20m	Sucden	STAR dteadmin user to be added to Interstar07-10
56806	22 Dec, 04:24	0	AskBio	Storage critical: /var/cache/duplicity on talisker.synpromics.com
56809	22 Dec, 12:17	0h 08m	OpenCorporates	CRITICAL: Load on zcluster2.opencorporates.internal
56812	23 Dec, 10:02	0h 01m	AskBio	CRITICAL: Disk: fstab mounts on macleod.synpromics.com
56813	23 Dec, 14:26	0h 02m	Novadata	leonis has been decommissioned
56819	24 Dec, 10:40	0h 01m	None	linux-survival.co.uk : Need a digital marketing strategy in 2025
56823	29 Dec, 09:27	0h 20m	DLS Plastics	dlskvm1.dls.internal disk issues
56824	29 Dec, 10:21	0h 01m	OGT	OGT Site down
56825	29 Dec, 10:53	0h 01m	OGT	sybil.internal.ogtip.com volume usage /Data
56828	30 Dec, 08:15	0h 00m	Internal	CRITICAL: Backups: Borgmatic on avon2.tcl.internal
56896	31 Dec, 05:12	0	OpenCorporates	CRITICAL: Load on backup1.opencorporates.internal
56899	01 Jan, 21:26	0h 04m	None	行星级净化即将开始，远离山海湖泊地震带 Planetary level purification is about to begin, away from mountains, seas, lakes, and earthquake zones support@tiger-computing.co.uk suppor
56900	04 Jan, 01:22	0h 19m	Sucden	interstar08/09/10.sucden.co.uk
56906	05 Jan, 08:07	0h 01m	Rotastat	gallus.rotastat.com storage volume usage
56908	05 Jan, 11:44	0h 06m	AskBio	Replace Duplicity with Restic
56910	05 Jan, 13:56	0h 01m	Cirencester College	OS Versions
56911	05 Jan, 14:01	0h 07m	Gravytrain	userauth_pubkey: key type ssh-rsa not in PubkeyAcceptedAlgorithms [preauth]
56912	05 Jan, 16:15	0h 02m	Ingeus	Client Ingeus termination
56918	06 Jan, 12:20	0h 04m	Gravytrain	WARNING: Security: WordPress Versions on web.prod.qs1.grvytrn.co.uk
56919	06 Jan, 12:58	0h 12m	Ingeus	Remove Ingeus systems from support
56921	06 Jan, 13:51	0h 06m	ATA Group	cron job to check disk usage
56922	06 Jan, 14:16	0h 11m	Novadata	AWS backups
56926	07 Jan, 08:11	0h 01m	Gravytrain	app.prod.qs1.grvytrn.co.uk certbot renew snap failure
56927	07 Jan, 08:51	0h 01m	ERF Electrical	Whitelist IP Address
56928	07 Jan, 09:51	0h 01m	Midnight Hax	woodlands.midnighthax.com voluem usage /var
56929	07 Jan, 10:15	0h 16m	NFW	Fwd: SPAM ISSUE
56934	07 Jan, 11:16	0h 01m	Tangram	Keycloak for AirFlow
56937	07 Jan, 14:03	0h 29m	ATA Group	SBP Hardware Review
56939	07 Jan, 15:45	0h 01m	Global Brands	Lines at clay cross
56942	08 Jan, 00:11	0	AskBio	CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com
56944	08 Jan, 08:26	0h 01m	Internal	Multiple systems puppet not puppeting
56949	08 Jan, 12:03	0h 08m	Global Brands	DOWN: svr1.global-brands.internal
56950	08 Jan, 14:42	0h 59m	Tangram	WARNING: Cloud: Azure Credential: GitLab on azure.etherapeutics.co.uk
56951	08 Jan, 15:43	0h 01m	OpenCorporates	New AWS Server Questions
56952	08 Jan, 20:59	0h 32m	Internal	STOP
56955	09 Jan, 10:10	0h 05m	Reigate College	CRITICAL: Networking: SSH on rc-mss.reigate.ac.uk
56957	09 Jan, 12:27	0h 19m	AskBio	Password link for the server
56958	09 Jan, 13:06	0h 35m	Internal	Message - Mike Mazanetz \| Q A \| 07780 672509
56960	09 Jan, 15:01	0h 09m	OGT	Spare disks for Rodney
56961	09 Jan, 15:38	0h 01m	Internal	mersey.tiger-computing.co.uk failed DIMM
56967	12 Jan, 09:33	0h 07m	Internal	Server backups not allocated to a client
56974	12 Jan, 14:46	0h 00m	Koinex	CRITICAL: Networking: ping4 on koinexserver.home
56979	13 Jan, 08:36	0h 00m	Trident Honda	WARNING: System Health: Kitchen Sink on smbfs1.trident.lan
56980	13 Jan, 16:27	0h 06m	JISC	OpenAthens server patching
56982	14 Jan, 10:46	0h 07m	Lantech	IPA
57016	14 Jan, 21:03	0	Internal	CRITICAL: Special: IcingaDB State on towy1.tiger-computing.co.uk
57051	15 Jan, 06:00	0	AskBio	CRITICAL: System Health: Systemd State on rtp-promptdv-01.askbio.com
57054	15 Jan, 08:51	0h 06m	Rotastat	gallus.rotastat.com duply backups failure
57055	15 Jan, 09:39	0h 11m	Crystal Units	new printer to be installed on lisec server please
57059	15 Jan, 12:16	0h 03m	None	AWS IAM role permission and access
57060	14 Jan, 11:18	0h 00m	Cirencester College	CRITICAL: System Health: Systemd State on ccwebdb01.cirencester.ac.uk
57061	15 Jan, 15:26	0h 16m	OGT	WARNING: NRPE Disk: All Disks on basil.internal.ogtip.com
57062	15 Jan, 16:03	0h 03m	ATA Group	Birchman / ATA - OS and DB Upgrade - SAP S/4HANA Upgrade Project
57064	16 Jan, 00:07	0	Crystal Units	Logrotate failure on crylonlis2024.crystal.local
57066	16 Jan, 21:13	0	None	Reminder vehicle tax record needs updating - Action Required

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	71.493 msec
System CPU time	0.480 msec
Total CPU time	71.973 msec
Elapsed time	90.911 msec
Context switches	114 voluntary, 7 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-01-16&start=2025-12-15
REMOTE_ADDR	10.42.58.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-01-16'
'start'	'2025-12-15'

Variable	Value
data	[<Ticket(id=6695, rt_number=56129, queue=Triage, subject=Re: [-External-] RE: Birchman / Harvey Performance \| SAP S/4HANA Upgrade Project, ticket_status=new, client=None, priority=0, created=2025-10-03 18:25:49, last_txn_id=0>, <Ticket(id=6795, rt_number=56229, queue=Requests, subject=manuel.internal.ogtip.com predictive disk failure, ticket_status=closed, client=OGT, priority=48, created=2025-10-21 08:07:35, last_txn_id=0>, <Ticket(id=7171, rt_number=56639, queue=Requests, subject=Contract for 2026, ticket_status=closed, client=ATA Group, priority=7, created=2025-12-01 11:19:13, last_txn_id=0>, <Ticket(id=7295, rt_number=56760, queue=Requests, subject=New server , ticket_status=closed, client=AskBio, priority=0, created=2025-12-12 13:38:46, last_txn_id=2441745>, <Ticket(id=7298, rt_number=56763, queue=Triage, subject=Request for Direct Debit Information Confirmation, ticket_status=rejected, client=None, priority=0, created=2025-12-12 20:20:54, last_txn_id=0>, <Ticket(id=7300, rt_number=56765, queue=Triage, subject=Application for Open Job Role, ticket_status=rejected, client=None, priority=0, created=2025-12-14 17:35:06, last_txn_id=0>, <Ticket(id=7305, rt_number=56770, queue=Incidents, subject=rc-mss.reigate.ac.uk disk filled up, ticket_status=closed, client=Reigate College, priority=61, created=2025-12-15 08:06:45, last_txn_id=0>, <Ticket(id=7306, rt_number=56771, queue=Problems, subject=rodney2.internal.ogtip.com predictive disk failure, ticket_status=closed, client=OGT, priority=44, created=2025-12-15 08:34:43, last_txn_id=0>, <Ticket(id=7307, rt_number=56772, queue=Requests, subject=CRITICAL: HTTP: Moodle HTTPS on ccvle01.cirencester.ac.uk, ticket_status=rejected, client=Cirencester College, priority=50, created=2025-12-15 08:36:02, last_txn_id=0>, <Ticket(id=7308, rt_number=56773, queue=Requests, subject=SFL Old servers root access, ticket_status=closed, client=Sucden, priority=1, created=2025-12-15 12:40:03, last_txn_id=0>, <Ticket(id=7309, rt_number=56774, queue=Incidents, subject=CRITICAL: HTTP: Geograph www HTTPS on www.geograph.org.uk, ticket_status=closed, client=Geograph, priority=51, created=2025-12-15 12:42:12, last_txn_id=0>, <Ticket(id=7310, rt_number=56775, queue=Requests, subject=Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025), ticket_status=closed, client=Lantech, priority=41, created=2025-12-15 14:22:01, last_txn_id=0>, <Ticket(id=7318, rt_number=56783, queue=Incidents, subject=CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local, ticket_status=closed, client=Crystal Units, priority=61, created=2025-12-16 18:18:06, last_txn_id=0>, <Ticket(id=7321, rt_number=56786, queue=Problems, subject=smbfs1.trident.lan volume usage /srv, ticket_status=closed, client=Trident Honda, priority=41, created=2025-12-17 08:12:57, last_txn_id=0>, <Ticket(id=7322, rt_number=56787, queue=Triage, subject=Ticket#520169/IPA/Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025) -- has been updated, ticket_status=rejected, client=None, priority=0, created=2025-12-17 08:58:47, last_txn_id=2434815>, <Ticket(id=7325, rt_number=56790, queue=Requests, subject=Linux estate patching - January 2026, ticket_status=closed, client=Sucden, priority=64, created=2025-12-17 14:59:24, last_txn_id=2439520>, <Ticket(id=7326, rt_number=56791, queue=Incidents, subject=Piesup broken, ticket_status=closed, client=Internal, priority=51, created=2025-12-17 18:00:31, last_txn_id=0>, <Ticket(id=7329, rt_number=56794, queue=Problems, subject=talisker.synpromics.com duply backups taking long, ticket_status=closed, client=AskBio, priority=61, created=2025-12-18 08:29:44, last_txn_id=0>, <Ticket(id=7330, rt_number=56795, queue=Incidents, subject=manuel.internal.ogtip.com restic issues, ticket_status=closed, client=OGT, priority=51, created=2025-12-18 08:33:16, last_txn_id=0>, <Ticket(id=7331, rt_number=56796, queue=Problems, subject=wey.tiger-computing.co.uk SSL/TLS cert issue, ticket_status=closed, client=Internal, priority=41, created=2025-12-18 08:37:21, last_txn_id=0>, <Ticket(id=7332, rt_number=56797, queue=Requests, subject=CRITICAL: HTTP: prompt-softdev.askbio.com HTTPS on edb-iona.askbio.com, ticket_status=closed, client=AskBio, priority=61, created=2025-12-18 17:21:28, last_txn_id=0>, <Ticket(id=7337, rt_number=56802, queue=Incidents, subject=WARNING: Storage: RAID on mickey.internal.ogtip.com, ticket_status=rejected, client=OGT, priority=41, created=2025-12-19 12:02:01, last_txn_id=0>, <Ticket(id=7338, rt_number=56803, queue=Requests, subject=STAR dteadmin user to be added to Interstar07-10, ticket_status=closed, client=Sucden, priority=41, created=2025-12-19 14:49:29, last_txn_id=0>, <Ticket(id=7341, rt_number=56806, queue=Problems, subject=Storage critical: /var/cache/duplicity on talisker.synpromics.com, ticket_status=closed, client=AskBio, priority=63, created=2025-12-22 04:24:20, last_txn_id=0>, <Ticket(id=7344, rt_number=56809, queue=Incidents, subject=CRITICAL: Load on zcluster2.opencorporates.internal, ticket_status=closed, client=OpenCorporates, priority=81, created=2025-12-22 12:17:27, last_txn_id=0>, <Ticket(id=7347, rt_number=56812, queue=Incidents, subject=CRITICAL: Disk: fstab mounts on macleod.synpromics.com, ticket_status=closed, client=AskBio, priority=71, created=2025-12-23 10:02:13, last_txn_id=0>, <Ticket(id=7348, rt_number=56813, queue=Sales, subject=leonis has been decommissioned , ticket_status=resolved, client=Novadata, priority=41, created=2025-12-23 14:26:37, last_txn_id=0>, <Ticket(id=7354, rt_number=56819, queue=Triage, subject=linux-survival.co.uk : Need a digital marketing strategy in 2025, ticket_status=rejected, client=None, priority=0, created=2025-12-24 10:40:45, last_txn_id=0>, <Ticket(id=7358, rt_number=56823, queue=Projects, subject=dlskvm1.dls.internal disk issues, ticket_status=resolved, client=DLS Plastics, priority=50, created=2025-12-29 09:27:23, last_txn_id=0>, <Ticket(id=7359, rt_number=56824, queue=Incidents, subject=OGT Site down, ticket_status=closed, client=OGT, priority=61, created=2025-12-29 10:21:05, last_txn_id=0>, <Ticket(id=7360, rt_number=56825, queue=Problems, subject=sybil.internal.ogtip.com volume usage /Data, ticket_status=closed, client=OGT, priority=44, created=2025-12-29 10:53:41, last_txn_id=0>, <Ticket(id=7395, rt_number=56828, queue=Requests, subject=CRITICAL: Backups: Borgmatic on avon2.tcl.internal, ticket_status=closed, client=Internal, priority=41, created=2025-12-30 08:15:38, last_txn_id=0>, <Ticket(id=7400, rt_number=56896, queue=Problems, subject=CRITICAL: Load on backup1.opencorporates.internal, ticket_status=closed, client=OpenCorporates, priority=62, created=2025-12-31 05:12:59, last_txn_id=0>, <Ticket(id=7403, rt_number=56899, queue=Triage, subject=行星级净化即将开始，远离山海湖泊地震带 Planetary level purification is about to begin, away from mountains, seas, lakes, and earthquake zones support@tiger-computing.co.uk suppor, 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meta	{'end': datetime.date(2026, 1, 16), 'start': datetime.date(2025, 12, 15), 'target': 600, 'title': 'Triage response', 'warning_threshold': 0.5}
request	<Request 'http://dashboard.uat.tigr.uk/triage_response_report_drilldown?end=2026-01-16&start=2025-12-15' [GET]>

Triage response

15 Dec - 16 Jan

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triage_response_report_drilldown.html

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Configure Flask-SQLAlchemy:

Log Messages

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Level	Time	Message	Location
DEBUG	2026-07-09 17:47:31.968129	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968183	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968193	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968200	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968205	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968213	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968220	xxx	./services/model.py:838
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DEBUG	2026-07-09 17:47:31.968235	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968243	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968250	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968259	xxx	./services/model.py:838
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DEBUG	2026-07-09 17:47:31.968277	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968284	xxx	./services/model.py:838
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DEBUG	2026-07-09 17:47:31.968332	xxx	./services/model.py:838
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DEBUG	2026-07-09 17:47:31.968390	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968399	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968408	xxx	./services/model.py:838
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DEBUG	2026-07-09 17:47:31.968422	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968427	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968433	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968438	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968443	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968449	xxx	./services/model.py:838
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DEBUG	2026-07-09 17:47:31.968464	xxx	./services/model.py:838
DEBUG	2026-07-09 17:47:31.968469	xxx	./services/model.py:838