Triage response

24 Nov - 26 Dec

RT Created Time in Triage Client Subject
56129 03 Oct, 18:25 121d 2h 38m None Re: [-External-] RE: Birchman / Harvey Performance | SAP S/4HANA Upgrade Project
56317 04 Nov, 10:49 1h 22m ITC Compliance ITC Wildcard certificate expiry
56408 13 Nov, 13:31 0h 47m AskBio updates on servers
56481 24 Nov, 00:27 0 Quickline CRITICAL: Database: MySQL Slave on az-svr-sfradius01.quickline.co.uk
56482 24 Nov, 00:29 0 Quickline CRITICAL: Database: MySQL Slave on az-svr-sfradius01.quickline.co.uk
56483 18 Nov, 10:03 0h 01m Tangram dgx2.internal.etherapeutics.co.uk root volume filling up
56484 24 Nov, 08:19 0h 00m Internal CRITICAL: Backups: Restic tcl-thames on calder1.tcl.internal
56485 24 Nov, 09:09 0h 00m Tusk IC mammoth.tusknet network mounts
56486 24 Nov, 10:11 0h 05m Tusk IC WARNING: Puppet: Checking-in on mammoth.tusknet
56488 24 Nov, 11:14 0h 19m Azura ford6.opentrk.com vpn certificate
56489 24 Nov, 11:23 0h 03m OpenCorporates Migrate bot server and dependencies
56490 24 Nov, 11:51 0h 35m OpenCorporates Server Shutdown
56492 24 Nov, 15:12 0h 04m ATA Group Re: [-External-] SBD server Slowness and unavailability
56533 25 Nov, 10:15 0h 01m Internal WARNING: System Health: Kitchen Sink on nene1.ipa.tigr.uk
56535 25 Nov, 11:46 0h 01m AskBio macleod.synpromics.com storr monitoring
56537 25 Nov, 17:17 0h 03m AskBio Prompt Issues
56570 25 Nov, 21:45 0 AskBio Network interruptions
56572 26 Nov, 09:55 0h 03m AskBio possible weka issue
56574 26 Nov, 10:22 0h 02m None St Michaels Golf Club Package
56575 26 Nov, 13:23 0h 01m Tusk IC upcoming network outage
56579 26 Nov, 15:22 0h 02m Tusk IC CRITICAL: NRPE Disk: /home on mammoth.tusknet
56581 27 Nov, 08:29 0h 01m Gravytrain app.prod.bf1.grvytrn.co.uk service failure
56617 27 Nov, 10:42 0h 24m Internal SSH keys for TPC
56619 27 Nov, 12:12 0h 02m Internal WARNING: Puppet: Environment on clyde.tiger-computing.co.uk
56620 27 Nov, 12:53 0h 08m Sucden WARNING: System Health: Chrony on martha.sucden.co.uk
56621 27 Nov, 13:24 0h 03m ITC Compliance Updated public key
56623 27 Nov, 17:35 0h 25m JISC VPN access for Jim Potter
56626 28 Nov, 11:24 0h 04m Globecast new VPN address for Globecast
56627 28 Nov, 12:31 0h 15m Tusk IC Remove Tusk servers from support
56629 28 Nov, 16:55 0h 05m Global Brands CRITICAL: Claycross VPN: from claycross on claycross.global-brands.internal
56630 30 Nov, 20:46 0 Internal DOWN: thames.tiger-computing.co.uk
56636 01 Dec, 08:33 0h 02m Internal CRITICAL: Backups: Restic tcl-thames on calder3.tcl.internal
56637 01 Dec, 08:38 0h 02m DLS Plastics dls-weberp2.dlsmedical.internal root volume filling up
56640 01 Dec, 12:54 0h 44m Cirencester College Adjustment to mail acceptance by server CCOLIVE
56641 01 Dec, 13:05 0h 29m ATA Group SBD System Issues
56642 01 Dec, 14:29 0h 10m Advensys Arpino Warehouse Move - Urgent
56644 01 Dec, 16:18 0h 03m Entrepreneurs Circle CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org
56678 02 Dec, 07:52 0 OpenCorporates CRITICAL: RAID on backup1.opencorporates.internal
56679 02 Dec, 09:58 0h 11m AskBio Access issue on Mull
56681 02 Dec, 15:27 0h 04m Tusk IC CRITICAL: Networking: SSH on elephant.tusknet
56686 03 Dec, 12:14 0h 40m TCV Install a CPAN module
56689 03 Dec, 12:22 0h 16m Sucden Local Firewall rules
56691 03 Dec, 15:09 0h 02m Advensys DOWN: arpinodeb.clients.advensys.internal
56692 03 Dec, 16:54 1h 16m Internal Message - Ross Fraser | Q A | 07966 580627
56698 04 Dec, 15:44 0h 03m JISC OpenAthens server patching
56700 05 Dec, 10:32 0h 04m JISC WARNING: Cluster: ClusterCheck on ath-lin-prx-l02.int.openathens.net
56703 05 Dec, 11:25 0h 03m OGT WARNING: Disk: Cluster Disks on rodney.internal.ogtip.com
56704 05 Dec, 15:01 0h 08m Sucden TCP connections issues on interstar07,08,09,10 - Urgent
56706 06 Dec, 12:17 0 None Action required: Your vehicle tax expired, Sat, December 06, 2025 12:08 PM
56708 06 Dec, 20:58 0 Quickline CRITICAL: Special: Zabbix Server on aql-svr-zabbix-app.quickline.co.uk
56711 07 Dec, 21:39 0h 34m None Application for Open Job Role
56714 08 Dec, 01:35 0h 31m None =?WIN-1252?Q?Vehicle_Tax_Expired_on_Mon,_December_08,_2025_=E2=80=93_Renewal_Required?=
56715 08 Dec, 09:39 0h 03m Sucden Power supply issues
56716 08 Dec, 10:16 0h 02m Tusk IC mammoth and elephant will be shutdown
56717 08 Dec, 10:30 0h 02m OGT rodney2.internal.ogtip.com predictive disk failure
56718 08 Dec, 10:42 0h 01m OGT ClusterCheck on cat1/2.internal.ogtip.com
56720 08 Dec, 15:13 0h 01m Tusk IC mammoth.tusknet systemd service failure
56721 08 Dec, 15:15 0h 03m Imoves Fwd: Your imoves invoice #189158
56722 08 Dec, 16:00 0h 09m None RE: Internal ref: Ticket #451731 - ASM - Linux Server Backup Agent
56723 08 Dec, 18:01 0 AskBio CRITICAL: System Health: Systemd State on edb-iona.askbio.com
56727 09 Dec, 11:26 0h 00m Rotastat gallus.rotastat.com excessive load
56728 09 Dec, 11:38 0h 01m OpenCorporates Docker Registry
56731 09 Dec, 17:01 0h 01m BD Group CRITICAL: HTTP: portal.bdgroup.co.uk HTTP on env.bridget.bdg.internal
56737 09 Dec, 19:21 0 Sucden CRITICAL: System Health: Chrony on interstar09.sucden.co.uk
56741 10 Dec, 08:30 0h 01m Tusk IC Config files
56743 10 Dec, 11:30 0h 01m Rotastat CGram systemd service
56744 10 Dec, 13:12 0h 18m Rotastat fstab Entry
56745 10 Dec, 15:58 0h 05m Tusk IC Tusk IC access - 15 Dec
56751 11 Dec, 11:09 0h 02m Gravytrain wkhtmltopdf not available
56754 11 Dec, 12:14 0h 26m Lantech Request to secure public access to .git/ and 3 other files on moodle.ipa.ie
56755 11 Dec, 12:38 0h 09m Sucden IXN ILO
56756 11 Dec, 16:45 0h 14m AskBio Amendment to rebooting protocol
56758 12 Dec, 12:48 0h 31m AskBio New accounts
56760 12 Dec, 13:38 0h 22m AskBio New server
56762 12 Dec, 15:59 0h 04m AskBio Disk array on Talisker
56763 12 Dec, 20:20 0h 06m None Request for Direct Debit Information Confirmation
56765 14 Dec, 17:35 0h 06m None Application for Open Job Role
56770 15 Dec, 08:06 0h 02m Reigate College rc-mss.reigate.ac.uk disk filled up
56771 15 Dec, 08:34 0h 40m OGT rodney2.internal.ogtip.com predictive disk failure
56772 15 Dec, 08:36 0h 00m Cirencester College CRITICAL: HTTP: Moodle HTTPS on ccvle01.cirencester.ac.uk
56773 15 Dec, 12:40 0h 18m Sucden SFL Old servers root access
56774 15 Dec, 12:42 0h 02m Geograph CRITICAL: HTTP: Geograph www HTTPS on www.geograph.org.uk
56775 15 Dec, 14:22 0h 06m Lantech Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025)
56783 16 Dec, 18:18 0 Crystal Units CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local
56786 17 Dec, 08:12 0h 02m Trident Honda smbfs1.trident.lan volume usage /srv
56787 17 Dec, 08:58 0h 12m None Ticket#520169/IPA/Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025) -- has been updated
56790 17 Dec, 14:59 0h 12m Sucden Linux estate patching - January 2026
56791 17 Dec, 18:00 0h 05m Internal Piesup broken
56794 18 Dec, 08:29 0h 01m AskBio talisker.synpromics.com duply backups taking long
56795 18 Dec, 08:33 0h 01m OGT manuel.internal.ogtip.com restic issues
56796 18 Dec, 08:37 0h 01m Internal wey.tiger-computing.co.uk SSL/TLS cert issue
56797 18 Dec, 17:21 0h 16m AskBio CRITICAL: HTTP: prompt-softdev.askbio.com HTTPS on edb-iona.askbio.com
56802 19 Dec, 12:02 0h 02m OGT WARNING: Storage: RAID on mickey.internal.ogtip.com
56803 19 Dec, 14:49 0h 20m Sucden STAR dteadmin user to be added to Interstar07-10
56806 22 Dec, 04:24 0 AskBio Storage critical: /var/cache/duplicity on talisker.synpromics.com
56809 22 Dec, 12:17 0h 08m OpenCorporates CRITICAL: Load on zcluster2.opencorporates.internal
56812 23 Dec, 10:02 0h 01m AskBio CRITICAL: Disk: fstab mounts on macleod.synpromics.com
56813 23 Dec, 14:26 0h 02m Novadata leonis has been decommissioned
56819 24 Dec, 10:40 0h 01m None linux-survival.co.uk : Need a digital marketing strategy in 2025

git hash: master (4425ed35)