Triage response

27 Oct - 28 Nov

RT Created Time in Triage Client Subject
54647 28 Apr, 12:59 0h 14m Azura Ocado Firewall
56129 03 Oct, 18:25 74d 0h 00m None Re: [-External-] RE: Birchman / Harvey Performance | SAP S/4HANA Upgrade Project
56265 27 Oct, 15:46 0h 01m AskBio Storage alert: /home on talisker.synpromics.com
56266 27 Oct, 19:45 0 Internal CRITICAL: icinga2-config on towy2.tiger-computing.co.uk
56269 28 Oct, 06:50 0 Globecast DOWN: gcukscheddb02.globecastne.com
56270 28 Oct, 08:04 0h 03m Trident Honda vmsvr1.trident.lan borgmatic backups failure
56271 28 Oct, 08:18 0h 01m NFW nfwgs2.nfw.internal storage volume usage /home
56272 28 Oct, 08:32 0h 03m Rotastat CGram Service
56274 28 Oct, 11:39 0h 02m ITC Compliance WARNING: Cluster: ClusterCheck on web2.itccompliance.co.uk
56275 28 Oct, 13:06 0h 06m Sucden Connectivity issues between our IXN production servers and Azure
56277 28 Oct, 15:58 0h 07m Cirencester College PHP upgrade
56281 29 Oct, 08:17 0h 01m None Асtіоn Rеquіrеԁ: Rеvіеw Үоur Vеhісӏе Rесоrԁ (Fоrm V12)
56282 29 Oct, 08:43 0h 00m Cirencester College Cirencester power issue
56290 30 Oct, 14:10 0h 01m ATA Group Linux patch question
56292 30 Oct, 15:19 0h 01m Tusk IC mammoth.tusknet volume usage on /srv/software
56293 30 Oct, 20:33 0h 07m Internal ALARM: "Billing Alarm: 75 USD" in US East (N. Virginia)
56295 31 Oct, 10:06 0h 10m BD Group ErrorDocument Directives
56296 31 Oct, 11:14 0h 01m ATA Group emergency contact
56299 01 Nov, 11:56 0h 05m None tiger-computing
56300 01 Nov, 13:55 0 BD Group CRITICAL: HTTP: client.uniwide.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
56307 03 Nov, 08:27 0h 02m Sucden duffman.sucden.co.uk configuration stuck
56308 03 Nov, 08:35 0h 01m Internal nene{1,2}.ipa.tigr.uk LDAPS/FreeIPA certs expiry
56309 03 Nov, 09:30 0h 03m Internal Server with excess backups and no quota
56313 04 Nov, 00:30 0h 08m None This is for you!
56314 04 Nov, 08:48 0h 07m Sucden SNMP Uptime Warnings
56317 04 Nov, 10:49 1h 22m ITC Compliance ITC Wildcard certificate expiry
56322 04 Nov, 11:48 0h 02m Internal Backups to Thames from Mersey
56324 04 Nov, 12:39 0h 03m Tusk IC saltd.service failed on mammoth.tusknet
56325 04 Nov, 12:44 0h 06m Tusk IC Storage alert: /srv/software on mammoth.tusknet
56326 04 Nov, 12:47 0h 03m Rotastat Storage alert: /home on gallus.rotastat.com
56327 04 Nov, 13:02 0h 06m Novadata Your AWS CloudShell data is scheduled for deletion on November 14, 2025
56331 05 Nov, 08:05 0h 01m Trident Honda vmsvr1.trident.lan pacemaker warning
56332 05 Nov, 08:07 0h 17m Internal CRITICAL: Backups: Restic tcl-thames on bann1.tcl.internal
56333 05 Nov, 09:05 0h 02m Tusk IC mammoth.tusknet storage volume usage /srv/technology
56334 05 Nov, 09:36 0h 02m Tusk IC mammoth.tusknet storage volume usage /home
56339 05 Nov, 15:27 0h 00m AskBio UNKNOWN: Disk: fstab mounts on edb-coll.askbio.com
56341 05 Nov, 19:31 0 Quickline AQL servers offline
56345 06 Nov, 09:39 0h 18m OGT WARNING: NRPE Disk: All Disks on manuel.internal.ogtip.com
56346 06 Nov, 10:28 0h 07m OGT WARNING: Mail: Queue Length on manuel.internal.ogtip.com
56347 06 Nov, 10:42 0h 19m ITC Compliance Additional support and SSH access
56349 06 Nov, 13:44 0h 01m Internal severn1/2/3.tiger-computing.co.uk ceph issue - large object
56351 06 Nov, 16:04 0h 08m Sysdoc Monitoring and security
56355 07 Nov, 08:35 0h 01m AskBio edb-coll.askbio.com restic backups
56356 07 Nov, 09:24 0h 41m OGT WARNING: NRPE Disk: /srv/ngs on rodney.internal.ogtip.com
56357 07 Nov, 09:46 0h 11m AskBio WARNING: NRPE Disk: / on edb-lab-skye.askbio.com
56365 08 Nov, 12:19 0 Sucden CRITICAL: Systemd State on multiple Sucden systems
56371 10 Nov, 08:16 0h 01m AskBio macleod.synpromics.com backup to thames.tiger-computing.co.uk
56373 10 Nov, 08:35 0h 01m AskBio edb-coll.askbio.com configuration management
56376 10 Nov, 10:54 0h 03m Entrepreneurs Circle srv.entrepreneurscircle.org high load/timeouts
56378 10 Nov, 11:19 0h 14m ITC Compliance Apache
56382 10 Nov, 12:55 0h 06m eTherapeutics Expired SCIM token [Non-Urgent]
56383 10 Nov, 14:29 0h 02m Geograph CRITICAL: HTTP: Geograph www HTTPS on www.geograph.org.uk
56384 10 Nov, 16:36 0h 02m AskBio UNKNOWN: NRPE Disk: All Disks on edb-jura.askbio.com
56387 11 Nov, 08:22 0h 01m Internal CRITICAL: HTTP: BackupPC on mersey.tiger-computing.co.uk
56388 11 Nov, 08:23 0h 01m OGT manuel.internal.ogtip.com restic forget failure srv-restic-projects
56389 11 Nov, 09:55 0h 03m DLS Plastics Request of contract copy Direct Leisure Supplies Ltd
56390 11 Nov, 11:20 0h 00m OGT ant.internal.ogtip.com configuration issue
56393 11 Nov, 16:24 0h 01m DLS Plastics DLS Medical site down
56395 12 Nov, 08:21 0h 01m BD Group ef-v5-nodes.c.ef-platform.internal site timeouts
56396 12 Nov, 08:44 0h 00m Tusk IC CRITICAL: Networking: SSH on elephant.tusknet
56397 12 Nov, 12:30 0h 01m Azura WARNING: NRPE Disk: /home on ocado1.opentrk.com
56398 12 Nov, 14:27 0h 06m Internal Branded Advertising Campaign - £850 Flat Fee
56400 12 Nov, 15:20 0h 03m Sucden TECH-67051 VM to replace Star Build Servers
56402 12 Nov, 15:46 0h 01m Internal Message - Harvey Sakha | Growth Agency | 0161 912 0770
56405 13 Nov, 08:03 0h 01m AskBio edb-coll.askbio.com restic failure
56408 13 Nov, 13:31 0h 47m AskBio updates on servers
56409 13 Nov, 15:22 0h 41m OGT WARNING: Puppet: Checking-in on albert.internal.ogtip.com
56417 14 Nov, 14:58 0h 06m Sucden Sucden Weekend Work and Changes
56420 16 Nov, 12:00 0h 23m Midnight Hax SSL certificates on woodlands
56424 17 Nov, 00:12 0h 22m OpenCorporates [FIRING:1] Database connections [count sum] (RDS) Tiger Computing (oc-prod-openc DatabaseConnections)
56425 17 Nov, 08:36 0h 01m Azura status of ocado servers
56428 17 Nov, 10:27 0h 53m Sucden Server sending DNS to Pakistan
56431 17 Nov, 11:27 0h 02m Internal WARNING: System Health: Kitchen Sink on albert.internal.ogtip.com
56433 17 Nov, 12:39 0h 01m Internal rke2-etcd-defrag.service failed | avon3.tcl.internal
56434 17 Nov, 12:47 0h 08m Trident Honda Storage alert: /srv on smbfs1.trident.lan
56435 17 Nov, 14:09 0h 36m Global Brands UNKNOWN: Storage: RAID on svr1.global-brands.internal
56436 17 Nov, 15:47 0h 00m Sucden Create Client Services accounts for Martin and Peter
56437 17 Nov, 16:20 2h 01m Gravytrain Emails from prod.gt1.grvytrn.co.uk
56440 18 Nov, 07:40 0 Global Brands UNKNOWN: Storage: RAID on claycross.global-brands.internal
56441 18 Nov, 08:21 0h 03m JISC OpenAthens server patching
56443 18 Nov, 09:14 0h 00m Novadata WARNING: System Health: Kitchen Sink on arcturus.novadata.internal
56448 18 Nov, 11:03 0h 09m Gravytrain WARNING: Security: WordPress Versions on web.prod.bf2.bedfordinsurance.co.uk
56449 18 Nov, 11:36 0h 02m DLS Plastics DOWN: dlskvm1.dls.internal
56451 18 Nov, 11:43 0h 07m BD Group CRITICAL: HTTP: www.1stchoice-formations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
56452 18 Nov, 11:49 0h 02m BD Group CRITICAL: HTTP: client.rapidformations.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal
56453 18 Nov, 11:49 0h 06m BD Group CRITICAL: HTTP: www.yourcompanyformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
56454 18 Nov, 11:57 0h 01m Entrepreneurs Circle Cloudflare outage
56455 18 Nov, 12:06 0h 00m Geograph CRITICAL: HTTP: Geograph www HTTPS on www.geograph.org.uk
56457 18 Nov, 12:38 0h 16m Tangram ETXAWS01
56458 18 Nov, 15:14 0h 17m Internal FW: Branded Advertising Campaign - £850 Flat Fee
56459 18 Nov, 17:38 0h 22m ITC Compliance Clocks changed
56462 19 Nov, 08:19 0h 02m Gravytrain app.prod.bf1.grvytrn.co.uk logrotate failure
56463 19 Nov, 11:01 0h 04m AskBio CRITICAL: Backups: Restic s3.weka.backup on edb-coll.askbio.com
56464 19 Nov, 11:39 0h 02m DLS Plastics CRITICAL: Backups: Prebackup for mersey.tiger-computing.co.uk on dls-filestore1.dls.internal
56465 19 Nov, 13:39 0h 06m AskBio /weka performance on Macleod
56467 20 Nov, 09:50 0h 05m ERF Electrical FW: Remove AMEX Symbol from Payment Card Options
56472 20 Nov, 17:00 0h 03m Tusk IC Stop overwriting sssd.conf with puppet
56474 21 Nov, 09:10 0h 01m AskBio Re: PromPT email
56478 23 Nov, 02:34 0 Crystal Units NTP on crylonlis2024.crystal.local
56481 24 Nov, 00:27 0 Quickline CRITICAL: Database: MySQL Slave on az-svr-sfradius01.quickline.co.uk
56482 24 Nov, 00:29 0 Quickline CRITICAL: Database: MySQL Slave on az-svr-sfradius01.quickline.co.uk
56483 18 Nov, 10:03 0h 01m Tangram dgx2.internal.etherapeutics.co.uk root volume filling up
56484 24 Nov, 08:19 0h 00m Internal CRITICAL: Backups: Restic tcl-thames on calder1.tcl.internal
56485 24 Nov, 09:09 0h 00m Tusk IC mammoth.tusknet network mounts
56486 24 Nov, 10:11 0h 05m Tusk IC WARNING: Puppet: Checking-in on mammoth.tusknet
56488 24 Nov, 11:14 0h 19m Azura ford6.opentrk.com vpn certificate
56490 24 Nov, 11:51 0h 35m OpenCorporates Server Shutdown
56492 24 Nov, 15:12 0h 04m ATA Group Re: [-External-] SBD server Slowness and unavailability
56533 25 Nov, 10:15 0h 01m Internal WARNING: System Health: Kitchen Sink on nene1.ipa.tigr.uk
56535 25 Nov, 11:46 0h 01m AskBio macleod.synpromics.com storr monitoring
56537 25 Nov, 17:17 0h 03m AskBio Prompt Issues
56570 25 Nov, 21:45 0 AskBio Network interruptions
56572 26 Nov, 09:55 0h 03m AskBio possible weka issue
56574 26 Nov, 10:22 0h 02m None St Michaels Golf Club Package
56575 26 Nov, 13:23 0h 01m Tusk IC upcoming network outage
56579 26 Nov, 15:22 0h 02m Tusk IC CRITICAL: NRPE Disk: /home on mammoth.tusknet
56581 27 Nov, 08:29 0h 01m Gravytrain app.prod.bf1.grvytrn.co.uk service failure
56617 27 Nov, 10:42 0h 24m Internal SSH keys for TPC
56619 27 Nov, 12:12 0h 02m Internal WARNING: Puppet: Environment on clyde.tiger-computing.co.uk
56620 27 Nov, 12:53 0h 08m Sucden WARNING: System Health: Chrony on martha.sucden.co.uk
56621 27 Nov, 13:24 0h 03m ITC Compliance Updated public key
56623 27 Nov, 17:35 0h 25m JISC VPN access for Jim Potter
56626 28 Nov, 11:24 0h 04m Globecast new VPN address for Globecast
56627 28 Nov, 12:31 0h 15m Tusk IC Remove Tusk servers from support
56629 28 Nov, 16:55 0h 05m Global Brands CRITICAL: Claycross VPN: from claycross on claycross.global-brands.internal

git hash: master (c8f901f4)