Triage response

22 Sep - 24 Oct

RT Created Time in Triage Client Subject
55074 11 Jun, 15:40 0h 08m Gravytrain gravytrain update dev systems
55156 18 Jun, 17:21 0h 17m ATA Group Upgrade project
55834 08 Sep, 09:01 0h 10m OGT Failing disk on sybil.internal.ogtip.com
55907 20 Sep, 12:03 0h 07m ITC Compliance Bence Kozma
55911 22 Sep, 09:22 0h 03m None Service Expiration - Renew Now Your Subscription
55913 22 Sep, 10:33 0h 04m OpenCorporates memcached servers
55914 22 Sep, 10:59 0h 05m OpenCorporates redis1.opencorporates.internal
55947 22 Sep, 11:35 0h 07m BD Group CRITICAL: HTTP: api.bdgroup.co.uk HTTPS on env.bridget.bdg.internal
55948 22 Sep, 12:51 0h 13m Novadata cmake and CUDA Toolkit upgrade on linux
55985 23 Sep, 06:10 0 BD Group CRITICAL: HTTP: www.smart-formations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
55986 23 Sep, 08:09 0h 01m Crystal Units CRITICAL: Backy2 Backups on crylonlis002.crystal.local
55988 23 Sep, 13:00 0h 09m Internal Nextcloud sync keeps failling
55991 23 Sep, 17:53 0h 17m Top To Toe RE: Move database archival script to systemd from cron
55992 23 Sep, 17:53 0h 20m Top To Toe RE: Re: Amend DB backup script to dump separate .sql files
55994 24 Sep, 08:44 0h 03m OGT WARNING: NRPE Disk: All Disks on blaney.internal.ogtip.com
55995 24 Sep, 10:50 0h 04m OpenCorporates mesos and docker-reg
55997 24 Sep, 11:10 0h 02m Internal Message - Samie | Q A | 01600 483484
55998 24 Sep, 11:14 0h 27m OpenCorporates Server Shut down - static-web1
56003 25 Sep, 08:09 0h 00m OGT Upgrade or replace basil.internal.ogtip.com
56007 25 Sep, 13:20 0h 10m Kahootz Remove Kahootz servers from support
56010 25 Sep, 15:55 0h 11m Geograph Kubernetes upgrade from v1.31
56012 26 Sep, 09:16 0h 13m Internal Nextcloud not syncing
56013 26 Sep, 09:47 0h 04m OGT Docker installation request
56014 26 Sep, 13:18 0h 05m Kahootz Changing alert emails in puppet-managed files
56016 26 Sep, 15:46 0h 00m Tusk IC Storage alert: /srv/scratch on mammoth.tusknet
56018 26 Sep, 17:46 0h 02m None Асtіоn Rеquіrеԁ: Rеnеw Үоur Vеhісӏе Тах (Fоrm V12)
56022 29 Sep, 08:11 0h 01m Novadata DOWN: leonis.novadata.internal
56023 29 Sep, 09:42 0h 04m OpenCorporates Migrate Statsd and graphite
56057 29 Sep, 13:51 0h 19m OpenCorporates Website Server Shutdown
56058 29 Sep, 13:54 0h 14m OpenCorporates Sudo Password
56062 29 Sep, 22:33 0 Kahootz Health-check failures
56065 30 Sep, 10:18 0h 09m AskBio PromPT email
56067 30 Sep, 12:11 0h 02m Kahootz Change of Contact
56068 30 Sep, 14:07 0h 01m None in: URGENT Partnership Proposition
56069 30 Sep, 14:57 0h 05m AskBio Storage alert: /home on talisker.synpromics.com
56070 30 Sep, 15:19 0h 01m Sucden ben.sucden.co.uk unavailable
56071 30 Sep, 16:27 0h 25m OGT Server updates
56112 01 Oct, 18:34 0 None iniURGENT Partnership Proposition
56115 02 Oct, 01:45 0 AskBio AskBio connectivity failure
56116 02 Oct, 10:20 0h 02m AskBio Frozen mail on talisker.synpromics.com
56117 02 Oct, 11:57 0h 03m OGT Storage alert: /srv/department on rodney.internal.ogtip.com
56118 02 Oct, 13:25 0h 45m AskBio GPU driver update
56119 02 Oct, 14:25 0h 13m None Welcome to Tech Support
56123 03 Oct, 08:18 0h 01m Top To Toe WARNING: NRPE Disk: All Disks on gait-prod.toptotoe.com
56125 03 Oct, 08:44 0h 00m Gravytrain CRITICAL: HTTP: www.commercialquotedirect.co.uk HTTPS on web.prod.bf2.bedfordinsurance.co.uk
56128 03 Oct, 14:18 0h 05m JISC Urgent rollback
56129 03 Oct, 18:25 45d 0h 45m None Re: [-External-] RE: Birchman / Harvey Performance | SAP S/4HANA Upgrade Project
56131 04 Oct, 09:21 0 AskBio DataVita Power issues
56139 06 Oct, 09:45 0h 01m Crystal Units CRITICAL: Backy2 Backups on crylonlis001.crystal.local
56140 06 Oct, 12:21 0h 05m Sucden Patch Cycle
56141 06 Oct, 12:22 0h 02m Cirencester College CCVLE01 OS version
56149 07 Oct, 08:15 0h 00m Top To Toe CRITICAL: HTTP: staging.toptotoe-gait.com HTTPS on gait-prod.toptotoe.com
56150 07 Oct, 08:20 0h 00m Internal CRITICAL: Backups: Restic tcl-thames on avon2.tcl.internal
56153 07 Oct, 17:32 0h 00m NFW Server unreachable: nfwgs2.nfw.internal
56156 08 Oct, 08:34 0h 01m Trident Honda vmsvr1/2.trident.lan pacemaker resource failure
56158 08 Oct, 10:21 0h 08m ATA Group HPC | Backup Disk Repair / Busy
56159 08 Oct, 16:27 0h 01m Trident Honda VM velux
56160 08 Oct, 17:19 0h 08m Trident Honda VM hera root disk
56161 08 Oct, 17:26 0h 02m ATA Group RE: question
56166 09 Oct, 10:20 0h 09m Global Brands hi
56167 09 Oct, 11:58 0h 01m Novadata Arcturus
56171 10 Oct, 08:46 0h 01m NFW nfwgs2.nfw.internal connection timeouts
56173 10 Oct, 09:10 0h 00m OGT WARNING: NRPE Disk: /Data on sybil.internal.ogtip.com
56174 11 Oct, 03:39 0 None Асtіоn Rеquіrеԁ: Rеnеw Үоur Vеhісӏе Тах (Fоrm V12)
56175 11 Oct, 09:47 0 Sucden CRITICAL: System Health: NTP on multiple systems
56178 13 Oct, 08:14 0h 02m Sucden interstar01/02.sucden.co.uk configuration issue
56180 13 Oct, 10:43 0h 02m OpenCorporates Remove DC access for Ayhan
56181 13 Oct, 10:46 0h 01m Entrepreneurs Circle Out of date WordPress Versions | srv.entrepreneurscircle.org
56182 13 Oct, 10:55 0h 01m ERF Electrical Out of date WordPress Version | weblive.erfelectrical.co.uk
56183 13 Oct, 14:22 0h 01m Sucden Storage alert: /home on duffman.sucden.co.uk
56184 13 Oct, 15:03 0h 17m AskBio WARNING: NRPE Disk: / on edb-lab-skye.askbio.com
56185 13 Oct, 15:37 0h 00m Koinex Server down
56186 13 Oct, 15:39 0h 01m Azura No opentrk transactions on ocado*
56187 13 Oct, 15:43 0h 01m Sucden Puppet not functioning on ben.sucden.co.uk
56190 14 Oct, 08:31 0h 01m NFW nfwgs2.nfw.internal check timeouts
56191 14 Oct, 08:46 0h 03m ATA Group Sandbox
56192 14 Oct, 10:42 0h 12m OpenCorporates User Removal - Ayhan Setirekli
56196 14 Oct, 11:59 0h 43m ATA Group SUSE Environment Review
56205 16 Oct, 10:54 0h 09m Internal Message - Owen | Trustify | 020 3667 1674
56206 16 Oct, 11:57 0h 03m Internal Auxiliary bot servers - Quote request
56207 16 Oct, 14:59 0h 01m BD Group api/portal.bdgroup.co.uk HTTP/HTTPS timeouts
56208 16 Oct, 15:42 0h 00m BD Group portal/api.bdgroup.co.uk HTTP/S timeouts
56210 17 Oct, 09:32 0h 02m Crystal Units Fw: Issue with Lisec App – Printer Update Needed
56212 17 Oct, 10:56 0h 16m Kahootz Kahootz Migration to AWS
56213 17 Oct, 14:42 0h 07m Novadata FW: Workstation Specialists Technical Support - TN21964
56215 18 Oct, 08:38 0 Sucden NTP Offset
56216 18 Oct, 10:56 0h 12m Kahootz Borg backups at Memset
56220 20 Oct, 07:24 0 AskBio DNS (10.193.220.5) inaccessible
56221 20 Oct, 08:59 0h 07m Quickline Invoice POs; update to PO-018532
56222 20 Oct, 09:48 0h 03m Entrepreneurs Circle srv.entrepreneurscircle.org disk usage on /var/mail
56223 20 Oct, 09:54 0h 13m NFW SPAM ISSUE
56225 20 Oct, 16:51 0h 30m AskBio /weka on Coll
56228 21 Oct, 08:02 0h 01m Gravytrain web.prod.bf2.bedfordinsurance.co.uk service failure
56229 21 Oct, 08:07 0h 01m OGT manuel.internal.ogtip.com predictive disk failure
56230 21 Oct, 09:44 0h 04m ITC Compliance SSH access to servers
56232 21 Oct, 13:43 0h 03m OGT WARNING: NRPE Disk: /srv/ngs on rodney.internal.ogtip.com
56234 22 Oct, 08:25 0h 01m OGT Rodney1.internal.ogtip.com restic backups for manuel-ngs failed
56235 22 Oct, 08:29 0h 01m Globecast DOWN: gcukscheddb01/02/dev.globecastne.com
56240 22 Oct, 09:52 0h 05m Rotastat DOWN: gallus.rotastat.com
56243 22 Oct, 12:16 0h 07m AskBio User accounts
56244 22 Oct, 15:39 0h 01m Cirencester College Updating Moodle on CCVLE01
56245 22 Oct, 15:44 0h 01m Geograph CRITICAL: HTTP: Gitlab Landing HTTPS on gitlab.cloud.geograph.org.uk
56247 23 Oct, 13:18 0h 07m Sucden Mark Phipps public ddeadmin key
56248 23 Oct, 14:00 0h 02m Cirencester College ccolive.cirencester.local storage volume usage /srv
56249 23 Oct, 15:38 0h 01m AskBio talisker.synpromics.com volume usage /home
56257 24 Oct, 15:57 0h 11m AskBio buildkit on jura

git hash: master (20bf0187)