| RT | Created | Time in Triage | Client | Subject |
|---|---|---|---|---|
| 56129 | 03 Oct, 18:25 | 45d 0h 00m | None | Re: [-External-] RE: Birchman / Harvey Performance | SAP S/4HANA Upgrade Project |
| 56234 | 22 Oct, 08:25 | 0h 01m | OGT | Rodney1.internal.ogtip.com restic backups for manuel-ngs failed |
| 56235 | 22 Oct, 08:29 | 0h 01m | Globecast | DOWN: gcukscheddb01/02/dev.globecastne.com |
| 56240 | 22 Oct, 09:52 | 0h 05m | Rotastat | DOWN: gallus.rotastat.com |
| 56243 | 22 Oct, 12:16 | 0h 07m | AskBio | User accounts |
| 56244 | 22 Oct, 15:39 | 0h 01m | Cirencester College | Updating Moodle on CCVLE01 |
| 56245 | 22 Oct, 15:44 | 0h 01m | Geograph | CRITICAL: HTTP: Gitlab Landing HTTPS on gitlab.cloud.geograph.org.uk |
git hash: master (a2100d46)
Current Site Packages Directory:
/app/.venv/lib/python3.14/site-packages
| Package | Version | Homepage | Summary |
|---|---|---|---|
| alchemical | 1.0.2 | None | Modern SQLAlchemy simplified |
| alembic | 1.17.2 | None | A database migration tool for SQLAlchemy. |
| annotated-types | 0.7.0 | None | Reusable constraint types to use with typing.Annotated |
| anyio | 4.11.0 | None | High-level concurrency and networking framework on top of asyncio or Trio |
| asttokens | 3.0.1 | https://github.com/gristlabs/asttokens | Annotate AST trees with source code positions |
| backoff | 2.2.1 | https://github.com/litl/backoff | Function decoration for backoff and retry |
| blinker | 1.9.0 | None | Fast, simple object-to-object and broadcast signaling |
| Bootstrap-Flask | 2.5.0 | None | Bootstrap 4 & 5 helper for your Flask projects. |
| certifi | 2025.11.12 | https://github.com/certifi/python-certifi | Python package for providing Mozilla's CA Bundle. |
| charset-normalizer | 3.4.4 | None | The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet. |
| click | 8.3.1 | None | Composable command line interface toolkit |
| colorlog | 6.10.1 | https://github.com/borntyping/python-colorlog | Add colours to the output of Python's logging module. |
| decorator | 5.2.1 | None | Decorators for Humans |
| executing | 2.2.1 | https://github.com/alexmojaki/executing | Get the currently executing AST node of a frame, and other information |
| Flask | 3.1.2 | None | A simple framework for building complex web applications. |
| Flask-DebugToolbar | 0.16.0 | None | A toolbar overlay for debugging Flask applications. |
| Flask-DebugToolbar-LineProfilerPanel | 1.0.2 | https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel | Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats |
| Flask-Migrate | 4.1.0 | None | SQLAlchemy database migrations for Flask applications using Alembic. |
| Flask-SQLAlchemy | 3.1.1 | None | Add SQLAlchemy support to your Flask application. |
| Flask-WTF | 1.2.2 | None | Form rendering, validation, and CSRF protection for Flask with WTForms. |
| freezegun | 1.5.5 | https://github.com/spulec/freezegun | Let your Python tests travel through time |
| gql | 4.0.0 | https://github.com/graphql-python/gql | GraphQL client for Python |
| graphql-core | 3.2.7 | https://github.com/graphql-python/graphql-core | GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL. |
| greenlet | 3.2.4 | https://greenlet.readthedocs.io/ | Lightweight in-process concurrent programming |
| gunicorn | 23.0.0 | None | WSGI HTTP Server for UNIX |
| h11 | 0.16.0 | https://github.com/python-hyper/h11 | A pure-Python, bring-your-own-I/O implementation of HTTP/1.1 |
| httpcore | 1.0.9 | None | A minimal low-level HTTP client. |
| httpx | 0.28.1 | None | The next generation HTTP client. |
| idna | 3.11 | None | Internationalized Domain Names in Applications (IDNA) |
| ilock | 1.0.3 | https://github.com/symonsoft/ilock | Inter-process named lock library |
| ipython | 9.8.0 | None | IPython: Productive Interactive Computing |
| ipython_pygments_lexers | 1.1.1 | None | Defines a variety of Pygments lexers for highlighting IPython code. |
| itsdangerous | 2.2.0 | None | Safely pass data to untrusted environments and back. |
| jedi | 0.19.2 | https://github.com/davidhalter/jedi | An autocompletion tool for Python that can be used for text editors. |
| Jinja2 | 3.1.6 | None | A very fast and expressive template engine. |
| librt | 0.6.2 | None | Mypyc runtime library |
| line_profiler | 5.0.0 | https://github.com/pyutils/line_profiler | Line-by-line profiler |
| Mako | 1.3.10 | https://www.makotemplates.org/ | A super-fast templating language that borrows the best ideas from the existing templating languages. |
| MarkupSafe | 3.0.3 | None | Safely add untrusted strings to HTML/XML markup. |
| matplotlib-inline | 0.2.1 | None | Inline Matplotlib backend for Jupyter |
| multidict | 6.7.0 | https://github.com/aio-libs/multidict | multidict implementation |
| mypy | 1.19.0 | None | Optional static typing for Python |
| mypy_extensions | 1.1.0 | None | Type system extensions for programs checked with the mypy type checker. |
| packaging | 25.0 | None | Core utilities for Python packages |
| parso | 0.8.5 | https://github.com/davidhalter/parso | A Python Parser |
| pathspec | 0.12.1 | None | Utility library for gitignore style pattern matching of file paths. |
| pdbp | 1.8.1 | https://github.com/mdmintz/pdbp | pdbp (Pdb+): A drop-in replacement for pdb and pdbpp. |
| pexpect | 4.9.0 | https://pexpect.readthedocs.io/ | Pexpect allows easy control of interactive console applications. |
| portalocker | 3.2.0 | None | Wraps the portalocker recipe for easy usage |
| prompt_toolkit | 3.0.52 | None | Library for building powerful interactive command lines in Python |
| propcache | 0.4.1 | https://github.com/aio-libs/propcache | Accelerated property cache |
| psycopg | 3.3.1 | None | PostgreSQL database adapter for Python |
| psycopg-binary | 3.3.1 | None | PostgreSQL database adapter for Python -- C optimisation distribution |
| ptyprocess | 0.7.0 | https://github.com/pexpect/ptyprocess | Run a subprocess in a pseudo terminal |
| pure_eval | 0.2.3 | http://github.com/alexmojaki/pure_eval | Safely evaluate AST nodes without side effects |
| pydantic | 2.12.5 | None | Data validation using Python type hints |
| pydantic_core | 2.41.5 | https://github.com/pydantic/pydantic-core | Core functionality for Pydantic validation and serialization |
| Pygments | 2.19.2 | None | Pygments is a syntax highlighting package written in Python. |
| python-dateutil | 2.9.0.post0 | https://github.com/dateutil/dateutil | Extensions to the standard Python datetime module |
| python-dotenv | 1.2.1 | None | Read key-value pairs from a .env file and set them as environment variables |
| pytz | 2025.2 | http://pythonhosted.org/pytz | World timezone definitions, modern and historical |
| requests | 2.32.5 | https://requests.readthedocs.io | Python HTTP for Humans. |
| requests-toolbelt | 1.0.0 | https://toolbelt.readthedocs.io/ | A utility belt for advanced users of python-requests |
| rt | 3.4.0 | None | Python interface to Request Tracker API |
| six | 1.17.0 | https://github.com/benjaminp/six | Python 2 and 3 compatibility utilities |
| sniffio | 1.3.1 | None | Sniff out which async library your code is running under |
| SQLAlchemy | 2.0.44 | https://www.sqlalchemy.org | Database Abstraction Library |
| stack-data | 0.6.3 | http://github.com/alexmojaki/stack_data | Extract data from python stack frames and tracebacks for informative displays |
| stackprinter | 0.2.12 | https://github.com/cknd/stackprinter | Debug-friendly stack traces, with variable values and semantic highlighting |
| tabcompleter | 1.4.0 | https://github.com/mdmintz/tabcompleter | tabcompleter --- Autocompletion in the Python console. |
| traitlets | 5.14.3 | None | Traitlets Python configuration system |
| types-pytz | 2025.2.0.20251108 | None | Typing stubs for pytz |
| typing-inspection | 0.4.2 | None | Runtime typing introspection tools |
| typing_extensions | 4.15.0 | None | Backported and Experimental Type Hints for Python 3.9+ |
| urllib3 | 2.5.0 | None | HTTP library with thread-safe connection pooling, file post, and more. |
| wcwidth | 0.2.14 | https://github.com/jquast/wcwidth | Measures the displayed width of unicode strings in a terminal |
| Werkzeug | 3.1.3 | None | The comprehensive WSGI web application library. |
| WTForms | 3.2.1 | None | Form validation and rendering for Python web development. |
| yarl | 1.22.0 | https://github.com/aio-libs/yarl | Yet another URL library |
| Resource | Value |
|---|---|
| User CPU time | 28.682 msec |
| System CPU time | 0.000 msec |
| Total CPU time | 28.682 msec |
| Elapsed time | 44.718 msec |
| Context switches | 9 voluntary, 9 involuntary |
| Key | Value |
|---|---|
| HTTP_ACCEPT | */* |
| HTTP_ACCEPT_ENCODING | gzip, br, zstd, deflate |
| HTTP_HOST | dashboard.uat.tigr.uk |
| HTTP_USER_AGENT | Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com) |
| QUERY_STRING | end=2025-10-22&start=2025-10-22 |
| REMOTE_ADDR | 10.42.58.147 |
| REQUEST_METHOD | GET |
| SCRIPT_NAME | |
| SERVER_NAME | 0.0.0.0 |
| SERVER_PORT | 8000 |
| SERVER_PROTOCOL | HTTP/1.1 |
| SERVER_SOFTWARE | gunicorn/23.0.0 |
| View Function | kwargs |
|---|---|
| app.views.ops_reports.triage_response_report_drilldown | None |
| Variable | Value |
|---|
No SESSION data
| Variable | Value |
|---|---|
| 'end' | '2025-10-22' |
| 'start' | '2025-10-22' |
| Variable | Value |
|---|
| Variable | Value |
|---|---|
| data | [<Ticket(id=6695, rt_number=56129, queue=Triage, subject=Re: [-External-] RE: Birchman / Harvey Performance | SAP S/4HANA Upgrade Project, ticket_status=new, client=None, priority=0, created=2025-10-03 18:25:49, last_txn_id=0>, <Ticket(id=6800, rt_number=56234, queue=Incidents, subject=Rodney1.internal.ogtip.com restic backups for manuel-ngs failed, ticket_status=closed, client=OGT, priority=51, created=2025-10-22 08:25:47, last_txn_id=0>, <Ticket(id=6801, rt_number=56235, queue=Incidents, subject=DOWN: gcukscheddb01/02/dev.globecastne.com, ticket_status=closed, client=Globecast, priority=61, created=2025-10-22 08:29:52, last_txn_id=0>, <Ticket(id=6806, rt_number=56240, queue=Incidents, subject=DOWN: gallus.rotastat.com, ticket_status=closed, client=Rotastat, priority=61, created=2025-10-22 09:52:18, last_txn_id=0>, <Ticket(id=6809, rt_number=56243, queue=Requests, subject=User accounts, ticket_status=closed, client=AskBio, priority=62, created=2025-10-22 12:16:39, last_txn_id=0>, <Ticket(id=6810, rt_number=56244, queue=Requests, subject=Updating Moodle on CCVLE01, ticket_status=closed, client=Cirencester College, priority=41, created=2025-10-22 15:39:01, last_txn_id=0>, <Ticket(id=6811, rt_number=56245, queue=Incidents, subject=CRITICAL: HTTP: Gitlab Landing HTTPS on gitlab.cloud.geograph.org.uk, ticket_status=closed, client=Geograph, priority=61, created=2025-10-22 15:44:29, last_txn_id=0>] |
| g | <flask.g of 'app'> |
| meta | {'end': datetime.date(2025, 10, 22), 'start': datetime.date(2025, 10, 22), 'target': 600, 'title': 'Triage response', 'warning_threshold': 0.5} |
| request | <Request 'http://dashboard.uat.tigr.uk/triage_response_report_drilldown?end=2025-10-22&start=2025-10-22' [GET]> |
| session | <SecureCookieSession {}> |
The toolbar was unable to fetch the SQLAlchemy queries for this request. To enable the SQLAlchemy query display, please:
The Flask-SQLAlchemy extension needs to be configured for this application. Please see the Flask-SQLAlchemy documentation for details.
| Level | Time | Message | Location |
|---|---|---|---|
| DEBUG | 2025-12-06 12:04:31.128290 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128340 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128352 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128360 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128366 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128373 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128380 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128386 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128392 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128397 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128403 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128411 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128417 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128424 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128430 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128438 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128447 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128456 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128464 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128470 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128476 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128483 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128489 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128496 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128502 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128508 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128518 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128525 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128531 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128537 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128543 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128549 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128555 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128560 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128566 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128572 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128577 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128582 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128589 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128595 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128601 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128608 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128614 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128621 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128627 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128633 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128639 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128645 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128651 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128657 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128662 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128668 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128674 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128680 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128685 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128691 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128698 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128706 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128712 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128719 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128725 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128731 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128737 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128744 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128750 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128757 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128762 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128768 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128774 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128780 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128786 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128794 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128800 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128806 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128812 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128818 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128824 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128831 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128837 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128842 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128848 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128854 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128860 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128866 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128871 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128877 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128885 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128891 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128896 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128903 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128909 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128915 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128922 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128928 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128934 | xxx | ./services/model.py:838 |
| DEBUG | 2025-12-06 12:04:31.128941 | xxx | ./services/model.py:838 |
from flask_debugtoolbar_lineprofilerpanel.profile import line_profile
# Using it as a decorator
@app.route('/profile')
@line_profile
def profile_page():
...
return flask.render_template('profile_page')
# Explicit argument
line_profile(some_function)