| RT | Created | Time in Triage | Client | Subject |
|---|---|---|---|---|
| 56129 | 03 Oct, 18:25 | 45d 0h 00m | None | Re: [-External-] RE: Birchman / Harvey Performance | SAP S/4HANA Upgrade Project |
| 56216 | 18 Oct, 10:56 | 0h 12m | Kahootz | Borg backups at Memset |
| 56220 | 20 Oct, 07:24 | 0 | AskBio | DNS (10.193.220.5) inaccessible |
| 56221 | 20 Oct, 08:59 | 0h 07m | Quickline | Invoice POs; update to PO-018532 |
| 56222 | 20 Oct, 09:48 | 0h 03m | Entrepreneurs Circle | srv.entrepreneurscircle.org disk usage on /var/mail |
| 56223 | 20 Oct, 09:54 | 0h 13m | NFW | SPAM ISSUE |
| 56225 | 20 Oct, 16:51 | 0h 30m | AskBio | /weka on Coll |
git hash: master (a2100d46)
Current Site Packages Directory:
/app/.venv/lib/python3.14/site-packages
| Package | Version | Homepage | Summary |
|---|---|---|---|
| alchemical | 1.0.2 | None | Modern SQLAlchemy simplified |
| alembic | 1.17.2 | None | A database migration tool for SQLAlchemy. |
| annotated-types | 0.7.0 | None | Reusable constraint types to use with typing.Annotated |
| anyio | 4.11.0 | None | High-level concurrency and networking framework on top of asyncio or Trio |
| asttokens | 3.0.1 | https://github.com/gristlabs/asttokens | Annotate AST trees with source code positions |
| backoff | 2.2.1 | https://github.com/litl/backoff | Function decoration for backoff and retry |
| blinker | 1.9.0 | None | Fast, simple object-to-object and broadcast signaling |
| Bootstrap-Flask | 2.5.0 | None | Bootstrap 4 & 5 helper for your Flask projects. |
| certifi | 2025.11.12 | https://github.com/certifi/python-certifi | Python package for providing Mozilla's CA Bundle. |
| charset-normalizer | 3.4.4 | None | The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet. |
| click | 8.3.1 | None | Composable command line interface toolkit |
| colorlog | 6.10.1 | https://github.com/borntyping/python-colorlog | Add colours to the output of Python's logging module. |
| decorator | 5.2.1 | None | Decorators for Humans |
| executing | 2.2.1 | https://github.com/alexmojaki/executing | Get the currently executing AST node of a frame, and other information |
| Flask | 3.1.2 | None | A simple framework for building complex web applications. |
| Flask-DebugToolbar | 0.16.0 | None | A toolbar overlay for debugging Flask applications. |
| Flask-DebugToolbar-LineProfilerPanel | 1.0.2 | https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel | Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats |
| Flask-Migrate | 4.1.0 | None | SQLAlchemy database migrations for Flask applications using Alembic. |
| Flask-SQLAlchemy | 3.1.1 | None | Add SQLAlchemy support to your Flask application. |
| Flask-WTF | 1.2.2 | None | Form rendering, validation, and CSRF protection for Flask with WTForms. |
| freezegun | 1.5.5 | https://github.com/spulec/freezegun | Let your Python tests travel through time |
| gql | 4.0.0 | https://github.com/graphql-python/gql | GraphQL client for Python |
| graphql-core | 3.2.7 | https://github.com/graphql-python/graphql-core | GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL. |
| greenlet | 3.2.4 | https://greenlet.readthedocs.io/ | Lightweight in-process concurrent programming |
| gunicorn | 23.0.0 | None | WSGI HTTP Server for UNIX |
| h11 | 0.16.0 | https://github.com/python-hyper/h11 | A pure-Python, bring-your-own-I/O implementation of HTTP/1.1 |
| httpcore | 1.0.9 | None | A minimal low-level HTTP client. |
| httpx | 0.28.1 | None | The next generation HTTP client. |
| idna | 3.11 | None | Internationalized Domain Names in Applications (IDNA) |
| ilock | 1.0.3 | https://github.com/symonsoft/ilock | Inter-process named lock library |
| ipython | 9.8.0 | None | IPython: Productive Interactive Computing |
| ipython_pygments_lexers | 1.1.1 | None | Defines a variety of Pygments lexers for highlighting IPython code. |
| itsdangerous | 2.2.0 | None | Safely pass data to untrusted environments and back. |
| jedi | 0.19.2 | https://github.com/davidhalter/jedi | An autocompletion tool for Python that can be used for text editors. |
| Jinja2 | 3.1.6 | None | A very fast and expressive template engine. |
| librt | 0.6.2 | None | Mypyc runtime library |
| line_profiler | 5.0.0 | https://github.com/pyutils/line_profiler | Line-by-line profiler |
| Mako | 1.3.10 | https://www.makotemplates.org/ | A super-fast templating language that borrows the best ideas from the existing templating languages. |
| MarkupSafe | 3.0.3 | None | Safely add untrusted strings to HTML/XML markup. |
| matplotlib-inline | 0.2.1 | None | Inline Matplotlib backend for Jupyter |
| multidict | 6.7.0 | https://github.com/aio-libs/multidict | multidict implementation |
| mypy | 1.19.0 | None | Optional static typing for Python |
| mypy_extensions | 1.1.0 | None | Type system extensions for programs checked with the mypy type checker. |
| packaging | 25.0 | None | Core utilities for Python packages |
| parso | 0.8.5 | https://github.com/davidhalter/parso | A Python Parser |
| pathspec | 0.12.1 | None | Utility library for gitignore style pattern matching of file paths. |
| pdbp | 1.8.1 | https://github.com/mdmintz/pdbp | pdbp (Pdb+): A drop-in replacement for pdb and pdbpp. |
| pexpect | 4.9.0 | https://pexpect.readthedocs.io/ | Pexpect allows easy control of interactive console applications. |
| portalocker | 3.2.0 | None | Wraps the portalocker recipe for easy usage |
| prompt_toolkit | 3.0.52 | None | Library for building powerful interactive command lines in Python |
| propcache | 0.4.1 | https://github.com/aio-libs/propcache | Accelerated property cache |
| psycopg | 3.3.1 | None | PostgreSQL database adapter for Python |
| psycopg-binary | 3.3.1 | None | PostgreSQL database adapter for Python -- C optimisation distribution |
| ptyprocess | 0.7.0 | https://github.com/pexpect/ptyprocess | Run a subprocess in a pseudo terminal |
| pure_eval | 0.2.3 | http://github.com/alexmojaki/pure_eval | Safely evaluate AST nodes without side effects |
| pydantic | 2.12.5 | None | Data validation using Python type hints |
| pydantic_core | 2.41.5 | https://github.com/pydantic/pydantic-core | Core functionality for Pydantic validation and serialization |
| Pygments | 2.19.2 | None | Pygments is a syntax highlighting package written in Python. |
| python-dateutil | 2.9.0.post0 | https://github.com/dateutil/dateutil | Extensions to the standard Python datetime module |
| python-dotenv | 1.2.1 | None | Read key-value pairs from a .env file and set them as environment variables |
| pytz | 2025.2 | http://pythonhosted.org/pytz | World timezone definitions, modern and historical |
| requests | 2.32.5 | https://requests.readthedocs.io | Python HTTP for Humans. |
| requests-toolbelt | 1.0.0 | https://toolbelt.readthedocs.io/ | A utility belt for advanced users of python-requests |
| rt | 3.4.0 | None | Python interface to Request Tracker API |
| six | 1.17.0 | https://github.com/benjaminp/six | Python 2 and 3 compatibility utilities |
| sniffio | 1.3.1 | None | Sniff out which async library your code is running under |
| SQLAlchemy | 2.0.44 | https://www.sqlalchemy.org | Database Abstraction Library |
| stack-data | 0.6.3 | http://github.com/alexmojaki/stack_data | Extract data from python stack frames and tracebacks for informative displays |
| stackprinter | 0.2.12 | https://github.com/cknd/stackprinter | Debug-friendly stack traces, with variable values and semantic highlighting |
| tabcompleter | 1.4.0 | https://github.com/mdmintz/tabcompleter | tabcompleter --- Autocompletion in the Python console. |
| traitlets | 5.14.3 | None | Traitlets Python configuration system |
| types-pytz | 2025.2.0.20251108 | None | Typing stubs for pytz |
| typing-inspection | 0.4.2 | None | Runtime typing introspection tools |
| typing_extensions | 4.15.0 | None | Backported and Experimental Type Hints for Python 3.9+ |
| urllib3 | 2.5.0 | None | HTTP library with thread-safe connection pooling, file post, and more. |
| wcwidth | 0.2.14 | https://github.com/jquast/wcwidth | Measures the displayed width of unicode strings in a terminal |
| Werkzeug | 3.1.3 | None | The comprehensive WSGI web application library. |
| WTForms | 3.2.1 | None | Form validation and rendering for Python web development. |
| yarl | 1.22.0 | https://github.com/aio-libs/yarl | Yet another URL library |
| Resource | Value |
|---|---|
| User CPU time | 12.339 msec |
| System CPU time | 0.559 msec |
| Total CPU time | 12.898 msec |
| Elapsed time | 24.092 msec |
| Context switches | 9 voluntary, 0 involuntary |
| Key | Value |
|---|---|
| HTTP_ACCEPT | */* |
| HTTP_ACCEPT_ENCODING | gzip, br, zstd, deflate |
| HTTP_HOST | dashboard.uat.tigr.uk |
| HTTP_USER_AGENT | Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com) |
| QUERY_STRING | end=2025-10-20&start=2025-10-20 |
| REMOTE_ADDR | 10.42.58.147 |
| REQUEST_METHOD | GET |
| SCRIPT_NAME | |
| SERVER_NAME | 0.0.0.0 |
| SERVER_PORT | 8000 |
| SERVER_PROTOCOL | HTTP/1.1 |
| SERVER_SOFTWARE | gunicorn/23.0.0 |
| View Function | kwargs |
|---|---|
| app.views.ops_reports.triage_response_report_drilldown | None |
| Variable | Value |
|---|
No SESSION data
| Variable | Value |
|---|---|
| 'end' | '2025-10-20' |
| 'start' | '2025-10-20' |
| Variable | Value |
|---|
| Variable | Value |
|---|---|
| data | [<Ticket(id=6695, rt_number=56129, queue=Triage, subject=Re: [-External-] RE: Birchman / Harvey Performance | SAP S/4HANA Upgrade Project, ticket_status=new, client=None, priority=0, created=2025-10-03 18:25:49, last_txn_id=0>, <Ticket(id=6782, rt_number=56216, queue=Requests, subject=Borg backups at Memset, ticket_status=closed, client=Kahootz, priority=42, created=2025-10-18 10:56:25, last_txn_id=0>, <Ticket(id=6786, rt_number=56220, queue=Incidents, subject=DNS (10.193.220.5) inaccessible, ticket_status=closed, client=AskBio, priority=1, created=2025-10-20 07:24:53, last_txn_id=0>, <Ticket(id=6787, rt_number=56221, queue=Admin, subject=Invoice POs; update to PO-018532, ticket_status=resolved, client=Quickline, priority=0, created=2025-10-20 08:59:22, last_txn_id=0>, <Ticket(id=6788, rt_number=56222, queue=Incidents, subject=srv.entrepreneurscircle.org disk usage on /var/mail, ticket_status=closed, client=Entrepreneurs Circle, priority=72, created=2025-10-20 09:48:08, last_txn_id=0>, <Ticket(id=6789, rt_number=56223, queue=Requests, subject=SPAM ISSUE, ticket_status=closed, client=NFW, priority=43, created=2025-10-20 09:54:09, last_txn_id=0>, <Ticket(id=6791, rt_number=56225, queue=Incidents, subject=/weka on Coll, ticket_status=closed, client=AskBio, priority=51, created=2025-10-20 16:51:38, last_txn_id=0>] |
| g | <flask.g of 'app'> |
| meta | {'end': datetime.date(2025, 10, 20), 'start': datetime.date(2025, 10, 20), 'target': 600, 'title': 'Triage response', 'warning_threshold': 0.5} |
| request | <Request 'http://dashboard.uat.tigr.uk/triage_response_report_drilldown?end=2025-10-20&start=2025-10-20' [GET]> |
| session | <SecureCookieSession {}> |
The toolbar was unable to fetch the SQLAlchemy queries for this request. To enable the SQLAlchemy query display, please:
The Flask-SQLAlchemy extension needs to be configured for this application. Please see the Flask-SQLAlchemy documentation for details.
| Level | Time | Message | Location |
|---|---|---|---|
| DEBUG | 2025-12-06 12:07:53.433509 | xxx | ./services/model.py:838 |
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from flask_debugtoolbar_lineprofilerpanel.profile import line_profile
# Using it as a decorator
@app.route('/profile')
@line_profile
def profile_page():
...
return flask.render_template('profile_page')
# Explicit argument
line_profile(some_function)