Triage response

15 Sep - 17 Oct

RT Created Time in Triage Client Subject
55074 11 Jun, 15:40 0h 08m Gravytrain gravytrain update dev systems
55156 18 Jun, 17:21 0h 17m ATA Group Upgrade project
55471 21 Jul, 12:54 0h 02m ATA Group Technical onboarding | Support onboarding
55834 08 Sep, 09:01 0h 10m OGT Failing disk on sybil.internal.ogtip.com
55874 15 Sep, 05:53 0 Kahootz CRITICAL: Backups: Borgmatic on tango.hosting.inovem.com
55875 15 Sep, 08:08 0h 02m OGT CRITICAL: System Health: Systemd State on manuel.internal.ogtip.com
55876 15 Sep, 08:12 0h 01m Azura CRITICAL: System Health: Systemd State on ocado1.opentrk.com
55877 15 Sep, 09:05 0h 01m Koinex Storage alert: /nas on koinexserver.home
55878 15 Sep, 09:08 0h 01m Internal KubeDeploymentReplicasMismatch in rt | tcl/avon
55879 15 Sep, 09:51 0h 02m Crystal Units Storage alert: /lisec on crylonlis2024.crystal.local
55882 15 Sep, 17:04 0h 03m Globecast /home/oracle/gcwan is not mounted on gcukscheddb02,dbdev
55883 15 Sep, 17:34 0h 04m DLS Plastics Peterborough site down
55886 16 Sep, 07:57 0h 08m JISC OpenAthens L01 and l02 patching
55892 16 Sep, 15:26 0h 09m AskBio new FireFinch user on servers
55895 16 Sep, 16:43 0h 07m AskBio Docker clean up
55897 17 Sep, 11:18 0h 04m eTherapeutics gitlab-toolbox-backup failure
55898 17 Sep, 11:46 0h 25m OpenCorporates Server Access review
55900 18 Sep, 09:20 0h 03m Tusk IC WARNING: NRPE Disk: All Disks on mammoth.tusknet
55901 18 Sep, 09:57 0h 04m OpenCorporates Jupyter Copy files to AWS
55903 18 Sep, 17:39 0h 04m Crystal Units Replace Infosec with Ventrix IT
55907 20 Sep, 12:03 0h 07m ITC Compliance Bence Kozma
55911 22 Sep, 09:22 0h 03m None Service Expiration - Renew Now Your Subscription
55913 22 Sep, 10:33 0h 04m OpenCorporates memcached servers
55914 22 Sep, 10:59 0h 05m OpenCorporates redis1.opencorporates.internal
55947 22 Sep, 11:35 0h 07m BD Group CRITICAL: HTTP: api.bdgroup.co.uk HTTPS on env.bridget.bdg.internal
55948 22 Sep, 12:51 0h 13m Novadata cmake and CUDA Toolkit upgrade on linux
55985 23 Sep, 06:10 0 BD Group CRITICAL: HTTP: www.smart-formations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
55986 23 Sep, 08:09 0h 01m Crystal Units CRITICAL: Backy2 Backups on crylonlis002.crystal.local
55988 23 Sep, 13:00 0h 09m Internal Nextcloud sync keeps failling
55991 23 Sep, 17:53 0h 17m Top To Toe RE: Move database archival script to systemd from cron
55992 23 Sep, 17:53 0h 20m Top To Toe RE: Re: Amend DB backup script to dump separate .sql files
55994 24 Sep, 08:44 0h 03m OGT WARNING: NRPE Disk: All Disks on blaney.internal.ogtip.com
55995 24 Sep, 10:50 0h 04m OpenCorporates mesos and docker-reg
55997 24 Sep, 11:10 0h 02m Internal Message - Samie | Q A | 01600 483484
55998 24 Sep, 11:14 0h 27m OpenCorporates Server Shut down - static-web1
56003 25 Sep, 08:09 0h 00m OGT Upgrade or replace basil.internal.ogtip.com
56007 25 Sep, 13:20 0h 10m Kahootz Remove Kahootz servers from support
56010 25 Sep, 15:55 0h 11m Geograph Kubernetes upgrade from v1.31
56012 26 Sep, 09:16 0h 13m Internal Nextcloud not syncing
56013 26 Sep, 09:47 0h 04m OGT Docker installation request
56014 26 Sep, 13:18 0h 05m Kahootz Changing alert emails in puppet-managed files
56016 26 Sep, 15:46 0h 00m Tusk IC Storage alert: /srv/scratch on mammoth.tusknet
56018 26 Sep, 17:46 0h 02m None Асtіоn Rеquіrеԁ: Rеnеw Үоur Vеhісӏе Тах (Fоrm V12)
56022 29 Sep, 08:11 0h 01m Novadata DOWN: leonis.novadata.internal
56023 29 Sep, 09:42 0h 04m OpenCorporates Migrate Statsd and graphite
56057 29 Sep, 13:51 0h 19m OpenCorporates Website Server Shutdown
56058 29 Sep, 13:54 0h 14m OpenCorporates Sudo Password
56062 29 Sep, 22:33 0 Kahootz Health-check failures
56065 30 Sep, 10:18 0h 09m AskBio PromPT email
56067 30 Sep, 12:11 0h 02m Kahootz Change of Contact
56068 30 Sep, 14:07 0h 01m None in: URGENT Partnership Proposition
56069 30 Sep, 14:57 0h 05m AskBio Storage alert: /home on talisker.synpromics.com
56070 30 Sep, 15:19 0h 01m Sucden ben.sucden.co.uk unavailable
56071 30 Sep, 16:27 0h 25m OGT Server updates
56112 01 Oct, 18:34 0 None iniURGENT Partnership Proposition
56115 02 Oct, 01:45 0 AskBio AskBio connectivity failure
56116 02 Oct, 10:20 0h 02m AskBio Frozen mail on talisker.synpromics.com
56117 02 Oct, 11:57 0h 03m OGT Storage alert: /srv/department on rodney.internal.ogtip.com
56118 02 Oct, 13:25 0h 45m AskBio GPU driver update
56119 02 Oct, 14:25 0h 13m None Welcome to Tech Support
56123 03 Oct, 08:18 0h 01m Top To Toe WARNING: NRPE Disk: All Disks on gait-prod.toptotoe.com
56125 03 Oct, 08:44 0h 00m Gravytrain CRITICAL: HTTP: www.commercialquotedirect.co.uk HTTPS on web.prod.bf2.bedfordinsurance.co.uk
56128 03 Oct, 14:18 0h 05m JISC Urgent rollback
56129 03 Oct, 18:25 192d 0h 00m None Re: [-External-] RE: Birchman / Harvey Performance | SAP S/4HANA Upgrade Project
56131 04 Oct, 09:21 0 AskBio DataVita Power issues
56139 06 Oct, 09:45 0h 01m Crystal Units CRITICAL: Backy2 Backups on crylonlis001.crystal.local
56140 06 Oct, 12:21 0h 05m Sucden Patch Cycle
56141 06 Oct, 12:22 0h 02m Cirencester College CCVLE01 OS version
56149 07 Oct, 08:15 0h 00m Top To Toe CRITICAL: HTTP: staging.toptotoe-gait.com HTTPS on gait-prod.toptotoe.com
56150 07 Oct, 08:20 0h 00m Internal CRITICAL: Backups: Restic tcl-thames on avon2.tcl.internal
56153 07 Oct, 17:32 0h 00m NFW Server unreachable: nfwgs2.nfw.internal
56156 08 Oct, 08:34 0h 01m Trident Honda vmsvr1/2.trident.lan pacemaker resource failure
56158 08 Oct, 10:21 0h 08m ATA Group HPC | Backup Disk Repair / Busy
56159 08 Oct, 16:27 0h 01m Trident Honda VM velux
56160 08 Oct, 17:19 0h 08m Trident Honda VM hera root disk
56161 08 Oct, 17:26 0h 02m ATA Group RE: question
56166 09 Oct, 10:20 0h 09m Global Brands hi
56167 09 Oct, 11:58 0h 01m Novadata Arcturus
56171 10 Oct, 08:46 0h 01m NFW nfwgs2.nfw.internal connection timeouts
56173 10 Oct, 09:10 0h 00m OGT WARNING: NRPE Disk: /Data on sybil.internal.ogtip.com
56174 11 Oct, 03:39 0 None Асtіоn Rеquіrеԁ: Rеnеw Үоur Vеhісӏе Тах (Fоrm V12)
56175 11 Oct, 09:47 0 Sucden CRITICAL: System Health: NTP on multiple systems
56178 13 Oct, 08:14 0h 02m Sucden interstar01/02.sucden.co.uk configuration issue
56180 13 Oct, 10:43 0h 02m OpenCorporates Remove DC access for Ayhan
56181 13 Oct, 10:46 0h 01m Entrepreneurs Circle Out of date WordPress Versions | srv.entrepreneurscircle.org
56182 13 Oct, 10:55 0h 01m ERF Electrical Out of date WordPress Version | weblive.erfelectrical.co.uk
56183 13 Oct, 14:22 0h 01m Sucden Storage alert: /home on duffman.sucden.co.uk
56184 13 Oct, 15:03 0h 17m AskBio WARNING: NRPE Disk: / on edb-lab-skye.askbio.com
56185 13 Oct, 15:37 0h 00m Koinex Server down
56186 13 Oct, 15:39 0h 01m Azura No opentrk transactions on ocado*
56187 13 Oct, 15:43 0h 01m Sucden Puppet not functioning on ben.sucden.co.uk
56190 14 Oct, 08:31 0h 01m NFW nfwgs2.nfw.internal check timeouts
56191 14 Oct, 08:46 0h 03m ATA Group Sandbox
56192 14 Oct, 10:42 0h 12m OpenCorporates User Removal - Ayhan Setirekli
56196 14 Oct, 11:59 0h 43m ATA Group SUSE Environment Review
56205 16 Oct, 10:54 0h 09m Internal Message - Owen | Trustify | 020 3667 1674
56206 16 Oct, 11:57 0h 03m Internal Auxiliary bot servers - Quote request
56207 16 Oct, 14:59 0h 01m BD Group api/portal.bdgroup.co.uk HTTP/HTTPS timeouts
56208 16 Oct, 15:42 0h 00m BD Group portal/api.bdgroup.co.uk HTTP/S timeouts
56210 17 Oct, 09:32 0h 02m Crystal Units Fw: Issue with Lisec App – Printer Update Needed
56212 17 Oct, 10:56 0h 16m Kahootz Kahootz Migration to AWS
56213 17 Oct, 14:42 0h 07m Novadata FW: Workstation Specialists Technical Support - TN21964

git hash: master (6c029d07)