Triage response

28 Jul - 29 Aug

RT Created Time in Triage Client Subject
54921 22 May, 16:15 0h 36m Troika NIS to Active Directory migration
55382 07 Jul, 17:01 0h 18m OGT On-Site Warranty due to expire - Rodney JBOD
55444 16 Jul, 11:11 0h 01m Gravytrain All sites down on web.prod.bf2.bedfordinsurance.co.uk
55486 22 Jul, 14:55 0h 11m Internal Fwd: Our Emails Are Changing
55516 25 Jul, 17:44 0h 26m Geograph Build failing again (quay.io quota?)
55520 28 Jul, 08:20 0h 03m Entrepreneurs Circle Re: Re: Introducing Usama and OpenVPN Setup Assistance
55521 28 Jul, 09:28 0h 06m JISC Putting l01 and l02 behind OpenAthens WAF
55523 28 Jul, 15:55 0h 14m Internal Pytrack access for Shaun
55528 29 Jul, 08:14 0h 01m Internal WARNING: NRPE Disk: /var on mersey.tiger-computing.co.uk
55529 29 Jul, 09:31 0h 11m Lantech Moodle.ipa.ie upgrade
55532 29 Jul, 11:01 0h 06m TCV DNS Record Issues
55534 29 Jul, 11:51 0h 17m None Free Energy Monitoring? - Teams Meeting Request
55537 29 Jul, 15:51 0h 11m AskBio synpdb service on edb-lab-skye.askbio.com
55538 29 Jul, 16:02 0h 01m Kahootz New user accounts on hosting (LDAP) please
55539 29 Jul, 18:07 0h 08m AskBio Weka on Macleod | Slow data transfer speed
55543 30 Jul, 09:50 0h 18m Kahootz Rebooting Memset front-server VM's today
55544 10 Jul, 13:33 0h 04m eTherapeutics URGENT: Gitlab is down again
55545 30 Jul, 10:46 0h 01m AskBio /root/weka not mounted on Talisker
55546 30 Jul, 12:29 0h 01m Internal Permit latest kernel version from Charlie
55547 30 Jul, 16:23 0h 04m OpenCorporates Retention Periods
55548 30 Jul, 17:22 0h 02m Kahootz WARNING: NRPE Disk: All Disks on xray.hosting.inovem.com
55551 31 Jul, 08:29 0h 01m Trident Honda smbfs1.trident.lan unmerged configuration files
55552 31 Jul, 09:50 0h 02m Global Brands Michael Nuttall shared the folder "VPNs" with you
55555 31 Jul, 14:06 0h 05m Entrepreneurs Circle EC: How to Get Your Business to £100k Months Webinar
55556 31 Jul, 17:38 0h 00m Ingeus CRITICAL: HTTP: iw-prd/uk-diagnostics-interface-web on k8s.iw-prd-aks.internal
55557 31 Jul, 17:46 0h 00m ITC Compliance ISO 270001 cert
55558 31 Jul, 20:21 0h 16m AskBio DOWN: talisker.synpromics.com
55561 01 Aug, 08:18 0h 02m JISC ath-lin-prx-l01 outage
55562 01 Aug, 08:42 0h 01m Novadata CRITICAL: Networking: SSH on arcturus/leonis
55564 01 Aug, 10:32 0h 04m Internal Redundant BackupPC directories (NRPE) on thames.tiger-computing.co.uk & mersey
55565 30 Jul, 08:13 0h 01m ERF Electrical CRITICAL: HTTP: erfmakingme.uk HTTP on webdev.erfelectrical.co.uk
55566 01 Aug, 16:14 0h 06m AskBio Outages at Askbio
55573 04 Aug, 09:10 0h 01m Novadata arcturus.novadata.internal broken updates repo
55580 04 Aug, 15:16 0h 03m AskBio VPN Ports
55584 05 Aug, 09:02 0h 01m Reigate College CRITICAL: HTTP: cid.reigate.ac.uk HTTPS on rc-mss.reigate.ac.uk
55593 07 Aug, 09:27 0h 11m AskBio CRITICAL: Directory: LDAPS Certificate on edb-iona.askbio.com
55594 07 Aug, 09:50 0h 12m Global Brands Michael Nuttall shared the folder "VPNs" with you
55595 07 Aug, 10:03 0h 03m None 28577841 is your Microsoft OneDrive verification code.
55596 07 Aug, 10:20 0h 18m Kahootz Question about Libreoffice container in k8s on Xray
55597 07 Aug, 10:40 0h 01m Trident Honda LDAPS Certificate on vmsvr1/2.trident.lan
55598 07 Aug, 11:36 0h 04m Internal Redirect website
55599 07 Aug, 13:03 0h 03m Internal Message - Automated Message | Paypal | 01600 483484
55600 07 Aug, 16:49 1h 27m ITC Compliance Robyn Tovey
55603 08 Aug, 10:16 0h 08m None 00747935 is your Microsoft OneDrive verification code.
55605 08 Aug, 15:18 0h 04m BD Group UKBF Access
55606 09 Aug, 10:03 0 AskBio AskBio - All hosts down
55610 11 Aug, 09:23 0h 00m Internal WARNING: Puppet: Issued Certificates on puppet.tiger-computing.co.uk
55611 11 Aug, 09:24 0h 01m DLS Plastics Storage alert: /opt on dls-zimbra1.dls.internal
55612 11 Aug, 09:34 0h 09m OGT Disk space
55613 11 Aug, 10:07 0h 00m Trident Honda Storage alert: /srv on smbfs1.trident.lan
55614 11 Aug, 10:21 0h 18m BD Group UKBF access recovery
55615 11 Aug, 10:30 0h 04m Gravytrain Gravytrain - New organisation linked AWS account
55617 11 Aug, 13:59 0h 06m Kahootz New fileservers
55620 12 Aug, 09:04 0h 00m Tusk IC rsnapshot weekly running long on mammoth.tusknet
55621 12 Aug, 09:12 0h 01m AskBio Mail Queue Length on edb-jura.askbio.com
55622 12 Aug, 09:16 0h 02m Entrepreneurs Circle Urgent: Access Termination Request for Usama Muhammad
55628 12 Aug, 16:10 0h 22m Global Brands Michael Nuttall shared the folder "VPNs" with you
55629 12 Aug, 16:28 0h 04m None 84620213 is your Microsoft OneDrive verification code.
55631 13 Aug, 01:11 0 OpenCorporates icinga.opencorporates.com down
55632 13 Aug, 02:21 0 AskBio restic backup failure on edb-coll.askbio.com
55634 13 Aug, 09:13 0h 06m Tusk IC Storage alert: /srv/projects on mammoth.tusknet
55639 13 Aug, 13:37 0h 05m Kahootz Wireguard VPN on iomart infra
55648 14 Aug, 08:20 0h 02m Novadata leonis.novadata.internal failed services
55650 14 Aug, 09:16 0h 00m Internal Redundant BackupPC directories (NRPE) on mersey.tiger-computing.co.uk
55651 14 Aug, 09:17 0h 02m AskBio Storage warning: /home on edb-lab-skye.askbio.com
55653 14 Aug, 13:08 0h 00m Internal test, please ignore
55654 14 Aug, 14:13 0h 02m Cirencester College ccolive.cirencester.local storage volume usage /srv
55659 14 Aug, 17:26 0h 00m AskBio Disk: fstab mounts on talisker.synpromics.com
55660 14 Aug, 19:03 0h 29m Kahootz 2nd S3 destination for offsite Borgbackup copy
55663 15 Aug, 08:47 0h 01m Gravytrain web.prod.qs1.grvytrn.co.uk multi-domain certificate expiry
55665 15 Aug, 23:51 0h 05m None Selling Your Business Workshops
55669 18 Aug, 09:49 0h 01m Internal WARNING: HTTP: Ceph Dashboard Cert on severn.tiger-computing.co.uk
55670 18 Aug, 10:48 0h 01m AskBio gitlab runner resourcing
55671 18 Aug, 11:03 0h 01m Entrepreneurs Circle CRITICAL: HTTP: spotlightvideos.co.uk HTTPS on srv.entrepreneurscircle.org
55672 18 Aug, 12:00 0h 03m Kahootz Expired password on new user account - urgent
55674 18 Aug, 14:58 0h 03m Tusk IC WARNING: NRPE Disk: /srv/fast_scratch on mammoth.tusknet
55675 18 Aug, 15:09 0h 19m OGT Fwd: 1 year warranty extension - BD314238
55676 18 Aug, 15:19 0h 01m Internal [Action required] AWS IAM Identity Center (successor to AWS Single Sign-On) SCIM Access Token Approaching Expiration. [AWS Account: 539247476160]
55680 19 Aug, 08:22 0h 01m Gravytrain prod.gt1./web.prod.qs1.grvytrn.co.uk WordPress Versions
55681 19 Aug, 08:24 0h 08m JISC OpenAthens server patching
55684 19 Aug, 11:23 0h 01m None 10272530 is your Microsoft OneDrive verification code.
55685 19 Aug, 11:45 0h 04m Kahootz New fileservers question from iomart - urgent
55686 19 Aug, 12:48 0h 01m Lantech Moodle Update
55687 19 Aug, 13:06 0h 02m Kahootz Routing on our new Iomart servers
55689 19 Aug, 20:24 0h 10m Kahootz Build new fileservers
55691 20 Aug, 08:26 0h 09m Kahootz Borgbackup question
55692 20 Aug, 11:30 0h 00m Top To Toe CRITICAL: HTTP: staging.toptotoe-gait.com HTTPS on gait-prod.toptotoe.com
55693 20 Aug, 11:34 0h 01m OpenCorporates OpenCorporates Wildcard Cert Renewed
55695 20 Aug, 14:59 0h 01m AskBio PromPT systemd services
55701 21 Aug, 15:40 0h 01m AskBio Linux Machines
55702 21 Aug, 17:15 0h 05m Gravytrain High load on web.prod.bf2.bedfordinsurance.co.uk
55704 22 Aug, 08:38 0h 09m AskBio edb-coll.askbio.com restic failure
55705 22 Aug, 09:09 0h 02m Kahootz New users
55708 22 Aug, 14:19 0h 40m Cambridge Flow Solutions CONFIDENTIAL Cambridge Flow Solutions Ltd
55709 22 Aug, 21:08 0h 11m AskBio jura.askbio.com monitoring timeout
55710 23 Aug, 12:03 0h 34m OpenCorporates CRITICAL: HTTP: OC Icinga on icinga.opencorporates.com
55717 25 Aug, 16:07 0h 17m AskBio Singularity and dependencies
55719 25 Aug, 17:12 0h 27m AskBio All hosts monitoring timeout
55721 26 Aug, 09:17 0h 01m DLS Plastics Storage alert: /opt on dls-zimbra1.dls.internal
55723 26 Aug, 10:33 0h 00m None You've enabled two-factor authentication on your account
55724 26 Aug, 14:27 0h 01m ATA Group Crontab issue
55727 26 Aug, 16:45 0h 08m Internal Message - Faizan | Tv Channel Services | 01600 483484
55728 26 Aug, 17:09 0h 06m Kahootz new (temporary) proxmox VM on iomart infra
55729 26 Aug, 17:31 0h 24m Kahootz package list managed by Puppet
55731 27 Aug, 08:15 0h 12m Rotastat New User
55732 27 Aug, 09:33 0h 10m Kahootz Postfix issues on new iomart VMs
55735 27 Aug, 11:20 0h 27m Cambridge Flow Solutions Remove client Cambridge Flow Solutions Ltd servers from support
55737 27 Aug, 14:38 0h 06m Cambridge Flow Solutions Confidential: CFS
55741 28 Aug, 08:53 0h 03m Kahootz sudoers on new iomart VMs
55745 28 Aug, 09:57 0h 06m ATA Group New instance
55746 28 Aug, 11:50 0h 03m Sysdoc On prem deployment support
55780 29 Aug, 02:03 0 AskBio CRITICAL: System Health: Systemd State on edb-coll.askbio.com
55781 29 Aug, 09:40 0h 14m JISC Question about IPV6
55783 29 Aug, 12:25 0h 04m ITC Compliance Felly Oro
55784 29 Aug, 14:19 0h 00m Midnight Hax woodlands.midnighthax.com bormatic failure
55785 29 Aug, 16:22 0h 03m OpenCorporates Website Shutdowns
55786 29 Aug, 18:12 0 Kahootz Write lock timeouts on oscar on dataroot
55787 29 Aug, 18:30 0 AskBio CRITICAL: System Health: Systemd State on macleod.synpromics.com

git hash: master (4425ed35)