Triage response

16 Jun - 18 Jul

RT Created Time in Triage Client Subject
54767 08 May, 12:35 0h 08m ATA Group Linux Support - ATA Group
54959 29 May, 08:06 0h 09m Kahootz kahootz/xray Kubernetes Version Nearing End Of Life
54966 29 May, 16:48 1h 07m OGT UBad drive in Manuel
55094 13 Jun, 14:28 0h 30m Lantech Request to upgrade moodledev.ipa.ie (the UAT) as a dry-run before moodle.ipa.ie
55102 16 Jun, 11:35 0h 21m Cirencester College CCOLive postgres db failing
55107 17 Jun, 08:32 0h 01m NFW nfwgs2.nfw.internal spamassassin maint service failure
55140 17 Jun, 09:55 0h 34m Kahootz Borg backup objects in Glacier storage class
55142 17 Jun, 10:30 0h 01m BD Group Several sites down on ef-v5-nodes.c.ef-platform.internal
55144 17 Jun, 12:11 0h 23m Gravytrain Backup request from S3
55146 17 Jun, 14:46 0h 01m Global Brands DOWN: claycross.global-brands.internal
55148 17 Jun, 23:04 0 None The Opportunity You Have Been Waiting For
55150 18 Jun, 08:29 0h 01m Globecast gcukscheddb02.globecastne.com root volume usage
55151 18 Jun, 09:43 0h 21m Sucden Patch Cycle
55152 18 Jun, 13:29 0h 05m AskBio Versioning on Coll, Mull, Jura and Iona /home
55153 18 Jun, 16:59 0h 02m Entrepreneurs Circle Re: Introducing Usama and OpenVPN Setup Assistance
55161 19 Jun, 11:39 0h 15m Edinburgh University Remove Edinburgh University servers from support
55163 19 Jun, 16:14 0h 02m Entrepreneurs Circle Urgent Update Required: IP Address Change
55165 20 Jun, 08:15 0h 02m Internal thames.tiger-computing.co.uk sucden restic forget failure
55167 20 Jun, 11:11 0h 10m eTherapeutics ETX Sonar upgrade
55168 20 Jun, 13:25 0h 01m Globecast gcukscheddb01/02/dev.globecastne.com hosts down
55170 22 Jun, 18:10 0h 27m AskBio WARNING: HTTP: GitLab Pages HTTPS Cert on edb-jura.askbio.com
55173 23 Jun, 08:21 0h 01m NFW nfwgs2.nfw.internal intermittent spamassassin maint service failure
55174 23 Jun, 08:56 0h 00m Internal WARNING: Backups: BackupPC directories (NRPE) on woodlands.midnighthax.com
55175 23 Jun, 09:18 0h 12m Tusk IC new backup drives
55176 23 Jun, 13:28 0h 01m Geograph geograph/prod/tcl-system CertManagerCertExpirySoon
55178 23 Jun, 14:00 0h 01m AskBio Monitoring
55180 23 Jun, 14:21 0h 04m Internal Update LimeSurvey installation
55182 23 Jun, 17:18 0h 02m Sucden CRITICAL: NRPE Disk: /var on multiple systems
55185 24 Jun, 07:36 0h 10m JISC OpenAthens server patching l01 and l02
55186 24 Jun, 08:56 0h 05m OGT sybil.internal.ogtip.com volume usage /Data
55187 24 Jun, 09:19 0h 00m eTherapeutics dgx2.internal.etherapeutics.co.uk volume usage /
55191 24 Jun, 14:34 0h 03m Tusk IC server login
55195 25 Jun, 08:28 0h 03m Tusk IC mammoth.tusknet rsnapshot failure
55196 25 Jun, 09:19 0h 01m OpenCorporates Bot2 CA Cert
55197 25 Jun, 10:13 0h 02m Entrepreneurs Circle Setup Request for New Domain - ecmasterplan.co.uk
55198 25 Jun, 10:35 0h 04m AskBio talisker.synpromics.com duply duration
55199 25 Jun, 12:46 0h 05m None Invitation for Cooperation: High - quality Power Equipment from an Experienced Manufacturer
55200 25 Jun, 12:46 0h 04m None Invitation for Cooperation: High - quality Power Equipment from an Experienced Manufacturer
55232 25 Jun, 13:35 0h 01m OGT rodney.internal.ogtip.com volume usage /srv/ngs
55244 26 Jun, 10:16 0h 06m Entrepreneurs Circle Assistance Required: Increasing PHP Memory Limit
55245 26 Jun, 15:07 0h 02m Sylvera SM Support / Relationship Sunsetting Steps
55247 26 Jun, 17:55 0h 14m AskBio GitLab updated
55249 27 Jun, 09:42 0h 00m Internal WARNING: NRPE Disk: /var on thames.tiger-computing.co.uk
55250 27 Jun, 09:44 0h 01m JaeVee sys.jaevee.co.uk expiring certificates
55251 27 Jun, 12:58 0h 25m JaeVee Remove Jaevee servers from support
55253 27 Jun, 16:05 0h 01m Geograph geograph/prod/production data-redis-ha-server-1 filling up
55255 28 Jun, 22:56 0h 17m AskBio /home usage
55260 30 Jun, 08:42 0h 03m DLS Plastics dls-zimbra1.dls.internal volume usage /opt
55261 30 Jun, 09:09 0h 02m OpenCorporates Storage alert: /srv/oc on zcluster2
55262 30 Jun, 09:09 0h 01m OpenCorporates Storage alert: /srv/data_qa on zcluster2
55263 30 Jun, 09:24 0h 02m DLS Plastics DLS potential ransomware infection
55266 30 Jun, 10:00 0h 02m Internal Server backups not allocated to a client
55268 30 Jun, 14:12 0h 21m BD Group Crontab updated
55269 30 Jun, 14:13 0h 20m Internal Message - Ross Fraser | Ask Bio | 07966 580627
55308 01 Jul, 09:55 0h 13m OpenCorporates Shutdown
55309 01 Jul, 10:08 0h 22m OpenCorporates Remove OC servers from support
55310 01 Jul, 18:39 0h 22m Visku Remove Visku servers from support
55313 02 Jul, 03:28 0 OpenCorporates Web Target Response Time (app/oc-prod-openc-web/7627cb2d01b875ab Response)
55314 02 Jul, 09:40 0h 25m eTherapeutics AWS IAM Identity Center SCIM Access Token Rotation
55347 02 Jul, 10:13 0h 06m OpenCorporates HAProxy 14/15
55348 02 Jul, 10:26 0h 06m Global Brands Problem with getting on website
55349 02 Jul, 13:10 0h 03m OpenCorporates HAProxy 14 and 15 Support removal
55351 02 Jul, 13:31 0h 04m Cirencester College CCVLE01 - Moodle Server
55352 02 Jul, 15:02 0h 03m OpenCorporates Shut down backgrounder2.opencorporates.internal
55355 03 Jul, 09:21 0h 01m AskBio Prompt Containers on edb-iona.askbio.com
55358 03 Jul, 11:19 0h 02m Sysdoc DNS Record updates intensively
55360 03 Jul, 13:39 0h 08m Top To Toe Tiger Computing Backups Concerns
55362 04 Jul, 00:00 1h 05m Sylvera Sylvera monthly backup check and tape swap
55363 04 Jul, 13:28 0h 10m NFW NEW Broadband provider
55364 04 Jul, 15:05 0h 02m Quickline Storatge alert: /var on aql-svr-sf-radius01.quickline.co.uk
55366 04 Jul, 16:06 0h 18m Kahootz Change hosting root passwords
55374 07 Jul, 01:26 0 Quickline aql-svr-sf-radius01: logrotate failure
55376 07 Jul, 10:56 0h 01m BD Group CRITICAL: HTTP: portal.bdgroup.co.uk HTTP on env.bridget.bdg.internal
55377 07 Jul, 12:18 0h 03m Internal Limesurvey 500: Internal Server Error
55378 07 Jul, 12:36 0h 02m Sucden Qualys Vulnerabilities - Log4j / Redhat OpenJDK
55379 07 Jul, 13:10 0h 17m Internal Shaun RT access
55381 07 Jul, 16:50 0h 03m Internal Fwd: On-Site Warranty due to expire - BD322368 and BD322367)
55387 08 Jul, 14:16 0h 02m AskBio Backups for PromPT, gitlab etc
55390 09 Jul, 08:07 0h 08m TCV web4.tcv.org.uk storage volume usage /var
55391 09 Jul, 11:43 0h 03m Reigate College SSL Certificates
55393 10 Jul, 08:40 0h 03m ITC Compliance User removal
55394 10 Jul, 08:52 0h 04m ITC Compliance Password reset request
55395 10 Jul, 08:54 0h 03m ITC Compliance Disaster recovery plan
55396 10 Jul, 09:42 0h 01m Internal WARNING: HTTP: TCL HTTPS Cert on birket.tiger-computing.co.uk
55397 10 Jul, 09:51 0h 17m Global Brands Additional RemoteUser VPN configs
55406 10 Jul, 12:54 0h 10m AskBio Weka file versioning
55408 10 Jul, 16:52 0h 18m Kahootz Packages from old kernel series
55410 11 Jul, 08:20 0h 28m Quickline az-svr-sfradius01.quickline.co.uk unmerged configuration
55412 11 Jul, 10:54 0h 01m Gravytrain web.prod.bf2.bedfordinsurance.co.uk HTTP/s and cert check timeouts
55413 11 Jul, 15:20 0h 06m None 22230396 is your Microsoft OneDrive verification code.
55414 11 Jul, 15:21 0h 05m None 97611821 is your Microsoft OneDrive verification code.
55417 14 Jul, 09:16 0h 07m Tusk IC Storage alert: /srv/fast_scratch on mammoth.tusknet
55418 14 Jul, 09:30 0h 05m Trident Honda Storage alert: /srv on smbfs1.trident.lan
55419 14 Jul, 10:00 0h 02m AskBio Storage alert: /home on edb-lab-skye.askbio.com
55420 14 Jul, 10:03 0h 02m Quickline Leftover config file on aql-svr-sf-radius01.quickline.co.uk
55421 14 Jul, 10:45 0h 03m ITC Compliance ITC Compliance MariaDB CA on web-vip2.itccompliance.co.uk
55422 14 Jul, 10:49 0h 06m Geograph Fwd: Geograph Project | Failed pipeline for british-isles | f4636c1b
55423 14 Jul, 11:18 0h 12m AskBio libclang
55425 14 Jul, 13:46 0h 03m AskBio /weka on Macleod
55426 14 Jul, 15:34 0h 02m NFW New IP Address
55431 15 Jul, 09:00 0h 01m Rotastat gallus.rotastat.com duply backup duration
55432 15 Jul, 09:17 0h 01m AskBio Storage alert: /home on darkmatter.synpromics.com
55433 15 Jul, 09:57 0h 09m JISC OpenAthens server patching
55435 15 Jul, 11:10 0h 20m ITC Compliance Missing backup files
55438 15 Jul, 20:56 0h 51m Internal Zap
55441 16 Jul, 01:43 0 AskBio Restic backup errors on edb-coll.askbio.com
55442 16 Jul, 08:18 0h 00m Tusk IC mammoth.tusknet disk volume usage /srv/scratch
55446 16 Jul, 13:59 0h 21m Novadata FW: Your AWS CloudShell data is scheduled for deletion on July 26, 2025 [AWS Account: 542772753301]
55449 17 Jul, 09:03 0h 03m Cirencester College Wildcard SSL/TLS .cirencester.ac.uk expiry
55450 17 Jul, 09:07 0h 01m Tusk IC Storage alert: /srv/scratch on mammoth.tusknet
55451 17 Jul, 09:54 0h 01m Kahootz Daily backup failed on xray.hosting.inovem.com
55452 17 Jul, 13:03 0h 11m Cirencester College User creation request
55453 17 Jul, 17:29 0h 01m Internal CRITICAL: System Health: Systemd State on nene2.ipa.tigr.uk
55455 18 Jul, 09:18 0h 01m ERF Electrical WordPress Versions out of date on weblive.erfelectrical.co.uk
55456 18 Jul, 09:19 0h 01m Entrepreneurs Circle WordPress Versions out of date on srv.entrepreneurscircle.org
55457 18 Jul, 09:19 0h 01m Visku WordPress Versions out of date on vps3.visku.com
55458 18 Jul, 10:49 0h 13m OpenCorporates Turn off events-search
55460 18 Jul, 14:13 0h 01m JISC Package mismatch on ath-lin-prx-l0{1,2}.int.openathens.net
55461 18 Jul, 14:20 0h 02m Globecast Storage alert: / on gcukscheddb02.globecastne.com

git hash: master (6c029d07)