Triage response

02 Jun - 04 Jul

RT Created Time in Triage Client Subject
54735 06 May, 12:32 0h 21m ITC Compliance Expiring certificate: ITC Compliance
54767 08 May, 12:35 0h 08m ATA Group Linux Support - ATA Group
54896 20 May, 22:02 0h 10m Cambridge Flow Solutions Request for Quote
54951 27 May, 15:34 0h 23m Gravytrain SSL renewal
54959 29 May, 08:06 0h 09m Kahootz kahootz/xray Kubernetes Version Nearing End Of Life
54966 29 May, 16:48 0h 24m OGT UBad drive in Manuel
54975 30 May, 19:40 0h 57m OpenCorporates CRITICAL: Systemd State on haproxy13.opencorporates.internal
54976 30 May, 19:58 0h 41m Internal TCL DNS/Monitoring issue?
54977 31 May, 13:17 1h 07m AskBio edb-coll.askbio.com restic backup failure /weka
54980 01 Jun, 15:28 0h 29m OpenCorporates pls check and remove
54987 02 Jun, 07:36 0h 03m Sysdoc Websites are down
54988 02 Jun, 08:09 0h 17m Reigate College Site down
54989 02 Jun, 08:35 0h 01m Gravytrain web.prod.bf2.bedfordinsurance.co.uk systemd/logrotate failure
54990 02 Jun, 08:42 0h 01m TCV WARNING: Security: Let's Encrypt Certificates on web4.tcv.org.uk
54991 02 Jun, 08:46 0h 01m AskBio NTP failing | macleod.synpromics.com
54992 02 Jun, 09:34 0h 37m Kahootz Removing files from borgbackup and AWS S3
54995 02 Jun, 13:14 0h 01m Azura Storage alert: /var on ocado2.opentrk.com
54996 02 Jun, 15:07 0h 09m OpenCorporates Monitoring Website Usage Question
54997 02 Jun, 15:50 0h 16m Cambridge Flow Solutions cfsj01 node is slower
55003 03 Jun, 08:19 0h 01m Rotastat gallus.rotastat.comstorage usage /home
55005 03 Jun, 10:34 0h 02m Internal Message - Stuart Berry | Bowman House Business Centre | 07719568378
55006 03 Jun, 11:32 0h 09m Sucden Python Versions on Declan/Duffman. Can 3.12 be installed?
55007 03 Jun, 12:48 0h 07m OGT Disruption to power supply
55009 04 Jun, 09:59 0h 04m AskBio docker on skye not working
55011 04 Jun, 10:28 0h 30m AskBio time on skye is 1 hr out - causing rapidly expiring tokens
55012 04 Jun, 11:21 0h 03m BD Group BDG: New Office IP Address
55013 04 Jun, 12:18 0h 04m Kahootz Held linux-image package updates
55014 04 Jun, 16:56 0h 00m AskBio /tmp filled up on edb-coll.askbio.com
55016 05 Jun, 08:18 0h 03m Rotastat CRITICAL: Backups: Duply config backups.eu-west-1.aws.rotastat.com on gallus.rotastat.com
55017 05 Jun, 08:32 0h 01m Rotastat gallus.rotastat.com unmerged configuration
55018 05 Jun, 09:35 0h 20m Kahootz Disk errors on Oscar
55021 05 Jun, 11:38 0h 02m OGT Screen issue
55022 05 Jun, 13:11 0h 04m Sylvera Iron Mountain Backup Questionaire
55023 05 Jun, 14:55 0h 01m Kahootz oscar.hosting.inovem.com volume usage /opt/inovemti/dataroot
55029 06 Jun, 00:00 0h 15m Sylvera Sylvera monthly backup check and tape swap
55032 06 Jun, 07:43 0 BD Group CRITICAL: HTTP: www.1stformations.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal
55033 06 Jun, 08:55 0h 05m ITC Compliance Extending hours
55036 06 Jun, 14:16 0h 08m Gravytrain Puppet not checking-in
55042 09 Jun, 08:08 0h 04m Kahootz Disk error on Xray
55044 09 Jun, 08:39 0h 01m AskBio Prebackup for backups.synpromics.com on talisker.synpromics.com
55045 09 Jun, 08:41 0h 00m Reigate College rc-mss.reigate.ac.uk unmerged configuration
55046 09 Jun, 08:57 0h 01m AskBio edb-lab-skye.askbio.com frozen emails
55051 09 Jun, 10:56 0h 03m OpenCorporates Foward External Bot logs into opensearch
55052 09 Jun, 11:49 0h 02m JISC Veloxserv l01 and l02 patching
55057 09 Jun, 12:39 0h 01m Globecast gcukscheddb01/dev.globecastne.com multipath issue
55058 09 Jun, 14:25 0h 02m Novadata leonis.novadata.internal unmarged configuration
55060 09 Jun, 16:51 0h 01m OpenCorporates Remove user
55064 10 Jun, 08:08 0h 27m Sucden legolas.sucden.co.uk backups issue
55065 10 Jun, 08:50 0h 05m TCV Cyber Essentials Plus Audit
55067 11 Jun, 08:11 0h 07m OGT rodney1.internal.ogtip.com volume usage /var
55072 11 Jun, 13:41 0h 06m ITC Compliance Phil Cross
55073 11 Jun, 15:11 0h 00m OGT CRITICAL: Networking: SSH on basil.internal.ogtip.com
55075 11 Jun, 15:50 0h 00m Trident Honda LDAPS certificate expiring on vmsvr1/2.trident.lan
55078 12 Jun, 08:07 0h 03m Edinburgh University DOWN: mathsgpu3.maths.ed.ac.uk
55079 12 Jun, 08:22 0h 00m AskBio NTP service on edb-lab-skye.askbio.com
55080 12 Jun, 08:51 0h 02m Kahootz Borgbackup
55086 12 Jun, 15:52 0h 03m AskBio Load average on Skye
55087 12 Jun, 18:57 0h 35m BD Group EFSRV-19807 Web site availability issues
55089 13 Jun, 09:36 0h 01m TCV Linux Servers not showing for our CE+ audit scan
55090 13 Jun, 11:26 0h 01m Global Brands Build Claycross guest network
55091 13 Jun, 12:03 0h 07m TCV Cyber Essential Plus Fails
55094 13 Jun, 14:28 0h 30m Lantech Request to upgrade moodledev.ipa.ie (the UAT) as a dry-run before moodle.ipa.ie
55095 13 Jun, 15:01 0h 11m Quickline RADIUD Disk Space
55096 13 Jun, 15:23 0h 07m OGT basil.internal.ogtip.com system load
55097 13 Jun, 15:36 0h 06m AskBio Skye rebooted
55099 15 Jun, 00:20 0 Internal Restic lock contention
55102 16 Jun, 11:35 0h 21m Cirencester College CCOLive postgres db failing
55107 17 Jun, 08:32 0h 01m NFW nfwgs2.nfw.internal spamassassin maint service failure
55140 17 Jun, 09:55 0h 34m Kahootz Borg backup objects in Glacier storage class
55142 17 Jun, 10:30 0h 01m BD Group Several sites down on ef-v5-nodes.c.ef-platform.internal
55144 17 Jun, 12:11 0h 23m Gravytrain Backup request from S3
55146 17 Jun, 14:46 0h 01m Global Brands DOWN: claycross.global-brands.internal
55148 17 Jun, 23:04 0 None The Opportunity You Have Been Waiting For
55150 18 Jun, 08:29 0h 01m Globecast gcukscheddb02.globecastne.com root volume usage
55151 18 Jun, 09:43 0h 21m Sucden Patch Cycle
55152 18 Jun, 13:29 0h 05m AskBio Versioning on Coll, Mull, Jura and Iona /home
55153 18 Jun, 16:59 0h 02m Entrepreneurs Circle Re: Introducing Usama and OpenVPN Setup Assistance
55161 19 Jun, 11:39 0h 15m Edinburgh University Remove Edinburgh University servers from support
55163 19 Jun, 16:14 0h 02m Entrepreneurs Circle Urgent Update Required: IP Address Change
55165 20 Jun, 08:15 0h 02m Internal thames.tiger-computing.co.uk sucden restic forget failure
55167 20 Jun, 11:11 0h 10m eTherapeutics ETX Sonar upgrade
55168 20 Jun, 13:25 0h 01m Globecast gcukscheddb01/02/dev.globecastne.com hosts down
55170 22 Jun, 18:10 0h 27m AskBio WARNING: HTTP: GitLab Pages HTTPS Cert on edb-jura.askbio.com
55173 23 Jun, 08:21 0h 01m NFW nfwgs2.nfw.internal intermittent spamassassin maint service failure
55174 23 Jun, 08:56 0h 00m Internal WARNING: Backups: BackupPC directories (NRPE) on woodlands.midnighthax.com
55175 23 Jun, 09:18 0h 12m Tusk IC new backup drives
55176 23 Jun, 13:28 0h 01m Geograph geograph/prod/tcl-system CertManagerCertExpirySoon
55178 23 Jun, 14:00 0h 01m AskBio Monitoring
55180 23 Jun, 14:21 0h 04m Internal Update LimeSurvey installation
55182 23 Jun, 17:18 0h 02m Sucden CRITICAL: NRPE Disk: /var on multiple systems
55185 24 Jun, 07:36 0h 10m JISC OpenAthens server patching l01 and l02
55186 24 Jun, 08:56 0h 05m OGT sybil.internal.ogtip.com volume usage /Data
55187 24 Jun, 09:19 0h 00m eTherapeutics dgx2.internal.etherapeutics.co.uk volume usage /
55191 24 Jun, 14:34 0h 03m Tusk IC server login
55195 25 Jun, 08:28 0h 03m Tusk IC mammoth.tusknet rsnapshot failure
55196 25 Jun, 09:19 0h 01m OpenCorporates Bot2 CA Cert
55197 25 Jun, 10:13 0h 02m Entrepreneurs Circle Setup Request for New Domain - ecmasterplan.co.uk
55198 25 Jun, 10:35 0h 04m AskBio talisker.synpromics.com duply duration
55199 25 Jun, 12:46 0h 05m None Invitation for Cooperation: High - quality Power Equipment from an Experienced Manufacturer
55200 25 Jun, 12:46 0h 04m None Invitation for Cooperation: High - quality Power Equipment from an Experienced Manufacturer
55232 25 Jun, 13:35 0h 01m OGT rodney.internal.ogtip.com volume usage /srv/ngs
55244 26 Jun, 10:16 0h 06m Entrepreneurs Circle Assistance Required: Increasing PHP Memory Limit
55245 26 Jun, 15:07 0h 02m Sylvera SM Support / Relationship Sunsetting Steps
55247 26 Jun, 17:55 0h 14m AskBio GitLab updated
55249 27 Jun, 09:42 0h 00m Internal WARNING: NRPE Disk: /var on thames.tiger-computing.co.uk
55250 27 Jun, 09:44 0h 01m JaeVee sys.jaevee.co.uk expiring certificates
55251 27 Jun, 12:58 0h 25m JaeVee Remove Jaevee servers from support
55253 27 Jun, 16:05 0h 01m Geograph geograph/prod/production data-redis-ha-server-1 filling up
55255 28 Jun, 22:56 0h 17m AskBio /home usage
55260 30 Jun, 08:42 0h 03m DLS Plastics dls-zimbra1.dls.internal volume usage /opt
55261 30 Jun, 09:09 0h 02m OpenCorporates Storage alert: /srv/oc on zcluster2
55262 30 Jun, 09:09 0h 01m OpenCorporates Storage alert: /srv/data_qa on zcluster2
55263 30 Jun, 09:24 0h 02m DLS Plastics DLS potential ransomware infection
55266 30 Jun, 10:00 0h 02m Internal Server backups not allocated to a client
55268 30 Jun, 14:12 0h 21m BD Group Crontab updated
55269 30 Jun, 14:13 0h 20m Internal Message - Ross Fraser | Ask Bio | 07966 580627
55308 01 Jul, 09:55 0h 13m OpenCorporates Shutdown
55309 01 Jul, 10:08 0h 22m OpenCorporates Remove OC servers from support
55310 01 Jul, 18:39 0h 22m Visku Remove Visku servers from support
55313 02 Jul, 03:28 0 OpenCorporates Web Target Response Time (app/oc-prod-openc-web/7627cb2d01b875ab Response)
55314 02 Jul, 09:40 0h 25m eTherapeutics AWS IAM Identity Center SCIM Access Token Rotation
55347 02 Jul, 10:13 0h 06m OpenCorporates HAProxy 14/15
55348 02 Jul, 10:26 0h 06m Global Brands Problem with getting on website
55349 02 Jul, 13:10 0h 03m OpenCorporates HAProxy 14 and 15 Support removal
55351 02 Jul, 13:31 0h 04m Cirencester College CCVLE01 - Moodle Server
55352 02 Jul, 15:02 0h 03m OpenCorporates Shut down backgrounder2.opencorporates.internal
55355 03 Jul, 09:21 0h 01m AskBio Prompt Containers on edb-iona.askbio.com
55358 03 Jul, 11:19 0h 02m Sysdoc DNS Record updates intensively
55360 03 Jul, 13:39 0h 08m Top To Toe Tiger Computing Backups Concerns
55362 04 Jul, 00:00 1h 05m Sylvera Sylvera monthly backup check and tape swap
55363 04 Jul, 13:28 0h 10m NFW NEW Broadband provider
55364 04 Jul, 15:05 0h 02m Quickline Storatge alert: /var on aql-svr-sf-radius01.quickline.co.uk
55366 04 Jul, 16:06 0h 18m Kahootz Change hosting root passwords

git hash: master (3f63af64)