Triage response

28 Apr - 02 May

RT	Created	Time in Triage	Client	Subject
54185	20 Mar, 13:42	0h 08m	AskBio	Gitlab move
54638	28 Apr, 02:16	0h 14m	BD Group	ef-v5-nodes.c.ef-platform.internal multiple/all domain timeouts
54639	28 Apr, 08:39	0h 01m	eTherapeutics	dgx2.internal.etherapeutics.co.uk volume usage /
54646	28 Apr, 12:55	0h 04m	BD Group	CRITICAL: HTTP: portal.ownyourownbusiness.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
54647	28 Apr, 12:59	0h 02m	Azura	Ocado Firewall
54648	28 Apr, 13:38	0h 05m	Tusk IC	TUSK IC: Linux password reset
54649	28 Apr, 14:09	0h 08m	AskBio	Gitlab runners
54651	28 Apr, 14:58	0h 06m	Tusk IC	change user passwords
54652	28 Apr, 15:58	0h 00m	Tusk IC	DOWN: *.tusknet
54654	28 Apr, 17:24	0h 03m	Cambridge Flow Solutions	cfsj01 node reboot
54655	28 Apr, 21:46	0	OpenCorporates	[FIRING:1] OpenSearch Health (openc) Tiger Computing (527311303844:oc-prod-opensearch-openc yellow prom-exporter-opensearch-oc-prod-cluster-openc-prometheus-elast.monitoring.svc:9108 prom-exporter-ope
54656	28 Apr, 21:47	0h 01m	OpenCorporates	CRITICAL: Check Ceph Health on san1.opencorporates.internal
54658	29 Apr, 08:59	0h 05m	Sysdoc	Fw: Microsoft Defender for Cloud has detected suspicious activity in your environment
54660	29 Apr, 13:42	0h 03m	AskBio	docker version on iona/mull/coll/jura
54662	30 Apr, 07:33	0h 06m	TCV	TCV-Web4 PHP
54663	30 Apr, 09:59	0h 02m	AskBio	group change for Andrew Kirkwood
54664	30 Apr, 11:44	0h 04m	Internal	AskBio – Vendor IT Security Questionnaire
54665	30 Apr, 11:58	0h 07m	Kahootz	EC private key for a client TLS certificate
54666	30 Apr, 13:37	0h 01m	Sucden	*.sucden.co.uk unmerged configuration files
54667	30 Apr, 15:53	0h 08m	TCV	mis.tcv.org.uk
54669	01 May, 00:10	0h 07m	Quickline	aql-svr-zabbix-app: failed system updates
54670	01 May, 08:22	0h 02m	ERF Electrical	FTP Access - erfelectrical.co.uk / erfmakingme
54671	01 May, 08:45	0h 01m	TCV	WARNING: Security: Let's Encrypt Certificates on web4.tcv.org.uk
54672	01 May, 09:15	0h 03m	Kahootz	Add pmohq.shepherdsafetyservices.com to named.conf.local on oscar.
54673	01 May, 09:44	0h 00m	Internal	WARNING: Security: WordPress Versions on birket.tiger-computing.co.uk
54674	01 May, 10:49	0h 01m	AskBio	WARNING: NRPE Disk: All Disks on edb-lab-skye.askbio.com
54676	01 May, 14:08	0h 01m	Internal	Puppet checking-in on woodlands.midnighthax.com
54678	02 May, 07:33	0h 16m	Cambridge Flow Solutions	Ansys issue and move SLURM master
54680	02 May, 08:59	0h 05m	Internal	CRITICAL: Puppet: Checking-in on woodlands.midnighthax.com
54681	02 May, 09:52	0h 02m	AskBio	Http to https
54684	02 May, 13:35	0h 01m	AskBio	edb-lab-skye.askbio.com storage volume usage /

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	37.072 msec
System CPU time	0.000 msec
Total CPU time	37.072 msec
Elapsed time	56.335 msec
Context switches	58 voluntary, 2 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-05-02&start=2025-04-28
REMOTE_ADDR	10.42.58.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-05-02'
'start'	'2025-04-28'

Variable	Value
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erfelectrical.co.uk / erfmakingme, ticket_status=closed, client=ERF Electrical, priority=44, created=2025-05-01 08:22:46, last_txn_id=0>, <Ticket(id=5378, rt_number=54671, queue=Problems, subject=WARNING: Security: Let's Encrypt Certificates on web4.tcv.org.uk, ticket_status=closed, client=TCV, priority=42, created=2025-05-01 08:45:54, last_txn_id=0>, <Ticket(id=5379, rt_number=54672, queue=Requests, subject=Add pmohq.shepherdsafetyservices.com to named.conf.local on oscar., ticket_status=closed, client=Kahootz, priority=61, created=2025-05-01 09:15:50, last_txn_id=0>, <Ticket(id=5380, rt_number=54673, queue=Requests, subject=WARNING: Security: WordPress Versions on birket.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=41, created=2025-05-01 09:44:01, last_txn_id=0>, <Ticket(id=5381, rt_number=54674, queue=Problems, subject=WARNING: NRPE Disk: All Disks on edb-lab-skye.askbio.com, ticket_status=closed, client=AskBio, priority=61, created=2025-05-01 10:49:08, last_txn_id=0>, <Ticket(id=5383, rt_number=54676, queue=Incidents, subject=Puppet checking-in on woodlands.midnighthax.com, ticket_status=closed, client=Internal, priority=51, created=2025-05-01 14:08:37, last_txn_id=0>, <Ticket(id=5385, rt_number=54678, queue=Requests, subject=Ansys issue and move SLURM master, ticket_status=closed, client=Cambridge Flow Solutions, priority=43, created=2025-05-02 07:33:47, last_txn_id=2330563>, <Ticket(id=5387, rt_number=54680, queue=Problems, subject=CRITICAL: Puppet: Checking-in on woodlands.midnighthax.com, ticket_status=closed, client=Internal, priority=40, created=2025-05-02 08:59:40, last_txn_id=0>, <Ticket(id=5388, rt_number=54681, queue=Requests, subject=Http to https , ticket_status=closed, client=AskBio, priority=41, created=2025-05-02 09:52:53, last_txn_id=0>, <Ticket(id=5391, rt_number=54684, queue=Incidents, subject=edb-lab-skye.askbio.com storage volume usage /, ticket_status=closed, client=AskBio, priority=80, created=2025-05-02 13:35:57, last_txn_id=0>]
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 5, 2), 'start': datetime.date(2025, 4, 28), 'target': 600, 'title': 'Triage response', 'warning_threshold': 0.5}
request	<Request 'http://dashboard.uat.tigr.uk/triage_response_report_drilldown?end=2025-05-02&start=2025-04-28' [GET]>

Triage response

28 Apr - 02 May

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

triage_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-09 21:26:24.477529	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477578	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477587	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477593	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477599	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477604	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477610	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477615	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477620	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477625	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477632	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477637	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477642	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477647	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477652	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477657	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477663	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477667	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477672	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477677	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477682	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477687	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477692	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477698	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477703	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477708	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477714	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477719	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477724	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477729	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477734	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477740	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477745	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477750	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477755	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477761	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477766	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477772	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477777	xxx	./services/model.py:838
DEBUG	2026-07-09 21:26:24.477782	xxx	./services/model.py:838