Triage response

10 Mar - 11 Apr

RT Created Time in Triage Client Subject
52577 17 Oct, 21:28 0h 04m Gravytrain Gravytrain Linux Support
53945 24 Feb, 11:02 1h 01m NovaData Novadata backup cost
54077 06 Mar, 12:27 0h 18m Sucden Support for svaolmgs201
54088 09 Mar, 13:30 0h 11m eTherapeutics GitLab and SES emails
54092 10 Mar, 08:06 0h 01m AskBio edb-lab-skye.askbio.com configuration management issue
54093 10 Mar, 14:02 0h 08m Internal Message - All Other Calls And Support | Caller was silent when answering.
54094 10 Mar, 14:06 0h 04m Internal Message - 020 3696 7947
54095 10 Mar, 14:15 0h 03m Sucden RE: LMD798822 Drive failed
54103 11 Mar, 06:36 0 JISC CRITICAL: HTTP: Yup proxy-core on ath-lin-prx-l02.int.openathens.net
54106 11 Mar, 12:44 0h 03m OpenCorporates Opencorporates API - api21 host reported an error during deployment
54108 11 Mar, 15:50 0h 00m Novadata leonis.novadata.internal disk usage /home
54109 11 Mar, 16:15 0h 01m Kahootz golf.hosting.inovem.com
54114 12 Mar, 10:20 0h 09m Cambridge Flow Solutions Reboot of cfsj05 node
54119 12 Mar, 17:48 0h 01m Internal Migration of 3CX Server
54129 13 Mar, 09:56 0h 01m JISC Proxy change at 11
54132 13 Mar, 10:49 0h 06m Azura Whitelist IP addresses for Ocado 1/2
54133 13 Mar, 10:52 0h 02m AskBio Gitlab
54134 13 Mar, 10:53 0h 04m AskBio Email from Iona and other datacentre servers
54135 13 Mar, 11:44 0h 03m Internal Samba issues on koinexserver
54136 13 Mar, 11:54 0h 03m eTherapeutics Gitlab access to sonar
54139 13 Mar, 15:07 0h 05m Lantech Request to increase upload_max_filesize for modole.ipa.ie
54142 14 Mar, 14:16 0h 01m Reigate College Remove Reigate servers rc-kub from support
54145 14 Mar, 14:29 0h 05m OpenCorporates DB Cleanup tasks
54146 14 Mar, 14:42 0h 05m Top To Toe RETAIL SOFTWARE SOLUTIONS: Queries About Backups
54148 15 Mar, 19:29 0 OpenCorporates CRITICAL: Check Ceph Health on san1.opencorporates.internal
54154 17 Mar, 11:07 0h 07m Azura ford/ocado VPN connection issues
54155 17 Mar, 11:11 0h 02m Internal RE: Fwd: Migration of 3CX Server
54156 17 Mar, 15:05 0h 14m Cambridge Flow Solutions Tiger P12 certificate renewal
54157 17 Mar, 15:19 0h 04m Internal Message - Gowri P | Centre For Assessment | 0161 238 4597
54158 17 Mar, 18:36 0 Internal Monitoring false positive
54159 17 Mar, 19:19 0 OpenCorporates CRITICAL: disk /var on search2.opencorporates.internal
54160 17 Mar, 21:35 0 Internal WARNING: System Health: System Updates (APT) on ouse2.tiger-computing.co.uk
54163 18 Mar, 08:04 0h 07m JISC Server patching for l01 and l02
54165 18 Mar, 09:59 0h 01m Crystal Units crylonlis2024.crystal.local update check failing
54167 18 Mar, 16:27 0h 06m OpenCorporates CRITICAL: disk /home on backgrounder1.opencorporates.internal
54174 19 Mar, 14:50 0h 01m Azura Puppet not checking-in on ocado1,2.opentrk.com
54177 19 Mar, 16:55 0h 01m AskBio /weka performance
54180 20 Mar, 10:40 0h 03m TCV mis.tcv.org.uk down
54184 20 Mar, 12:33 0h 01m Sucden Sucden STAR patching cycle
54185 20 Mar, 13:42 0h 06m AskBio Gitlab move
54188 20 Mar, 15:15 0h 02m BD Group CRITICAL: HTTP: order.thebusinesssetup.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
54189 20 Mar, 15:41 0h 02m OGT rodney.internal.ogtip.com volume usage /srv/home
54192 21 Mar, 08:08 0h 13m Internal CRITICAL: System Health: Systemd State on mersey.tiger-computing.co.uk
54194 21 Mar, 08:26 0h 01m Azura ocado/ford{1,2}.opentrk.com unmerged configuration
54195 21 Mar, 08:31 0h 07m Tusk IC mammoth.tusknet unmegered configs
54196 21 Mar, 10:30 0h 01m eTherapeutics Remove stardrop from support
54199 21 Mar, 13:38 0h 03m OpenCorporates elasticsearch cluster hardware issue
54200 21 Mar, 13:48 0h 04m OpenCorporates Search Cluster
54201 21 Mar, 14:04 0h 58m OpenCorporates Bot1 running slow
54202 21 Mar, 15:38 0h 15m OpenCorporates RDS monitoring
54205 21 Mar, 16:45 0h 02m eTherapeutics FW: Product Update: Upgrade to Bitnami package for PostgreSQL new version
54206 22 Mar, 00:06 0h 12m Crystal Units CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local
54207 22 Mar, 09:13 0h 21m TCV Removal of Websites
54208 22 Mar, 10:43 0h 24m Internal Message - Natasha | The Punch House | 07402 018375
54209 22 Mar, 16:29 0h 30m Koinex Server interruptions
54213 24 Mar, 08:35 0h 01m DLS Plastics DOWN: dlskvm2.dlsmedical.internal
54214 24 Mar, 09:59 0h 04m DLS Plastics DLS intermittent timeouts
54215 24 Mar, 10:53 0h 02m Reigate College rc-mss.reigate.ac.uk disk usage
54216 24 Mar, 10:56 0h 03m Advensys DOWN: arpinodeb.clients.advensys.internal
54222 24 Mar, 16:41 0h 03m BD Group Permissions Policy Update
54232 25 Mar, 11:00 0h 01m Internal WARNING: Puppet: Issued Certificates on puppet.tiger-computing.co.uk
54233 25 Mar, 11:09 0h 04m Geograph Fwd: [Action Required] Potential issue with nginx-ingress on your Amazon EKS cluster(s) [AWS Account: 788956665518] [EU-WEST-1]
54237 25 Mar, 11:59 0h 03m OpenCorporates Pls remove
54238 25 Mar, 12:16 0h 06m Edinburgh University mathsgpu3
54239 25 Mar, 12:17 0h 07m Ingeus Fwd: Azure DevOps personal access token nearing expiration
54240 25 Mar, 12:26 0h 02m Sucden OLM / Patching
54242 25 Mar, 12:58 0h 21m Internal WARNING: Puppet: Issued Certificates on puppet.tiger-computing.co.uk
54243 25 Mar, 15:17 0h 03m AskBio CRITICAL: Backups: rsnapshot hourly on talisker.synpromics.com
54244 25 Mar, 15:31 0h 04m Tusk IC new user
54245 25 Mar, 15:38 0h 04m BD Group e
54247 26 Mar, 08:27 0h 10m Internal Message - 07721 151179
54248 26 Mar, 08:31 0h 01m Internal CRITICAL: Backups: Restic tcl-mersey on *.tiger-computing.co.uk
54250 26 Mar, 09:02 0h 30m AskBio talisker.synpromics.com duply duration
54251 26 Mar, 09:39 0h 01m AskBio /weka hanging
54252 26 Mar, 10:35 0h 02m AskBio skye + weka + zipfile read failing
54253 26 Mar, 10:41 0h 01m Advensys DOWN: arpinodeb.clients.advensys.internal
54254 26 Mar, 11:41 0h 01m BD Group CRITICAL: HTTP: api.bdgroup.co.uk HTTPS on env.bridget.bdg.internal
54257 26 Mar, 14:37 0h 06m Crystal Units FW: Crystal Units Limited Red Hat renewal
54258 04 Nov, 08:31 0h 09m eTherapeutics dgx2.internal.etherapeutics.co.uk excessive IPMI entries
54268 27 Mar, 09:25 0h 33m OpenCorporates downgrade all the search1-5 from premier to business
54269 27 Mar, 09:45 0h 01m TCV web4.tcv.org.uk HTTP status errors
54270 24 Mar, 14:44 0h 06m OpenCorporates Server support removals
54273 27 Mar, 12:33 0h 04m TCV Cron <root@mis> /home/scripts/copy_certs
54275 27 Mar, 13:47 0h 08m AskBio soft lockup warning on mull
54277 27 Mar, 16:03 1h 14m Gravytrain PCCs for Gravytrain
54282 28 Mar, 07:15 0 Quickline CRITICAL: System Health: Systemd State on aql-svr-sf-radius01.quickline.co.uk
54283 28 Mar, 08:32 0h 02m Internal {mersey,thames}.tiger-computing.co.uk restic forget service failure
54285 28 Mar, 08:37 0h 03m Reigate College DOWN: rc-mss.reigate.ac.uk
54286 28 Mar, 08:55 0h 13m Trident Honda Backup service
54287 28 Mar, 09:15 0h 02m Internal I can't access Slack
54289 28 Mar, 09:43 0h 00m BD Group CRITICAL: HTTP: rest.efiling.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
54290 28 Mar, 09:46 0h 01m Tusk IC CRITICAL: Backups: rsnapshot daily on mammoth.tusknet
54295 28 Mar, 09:22 0h 04m OpenCorporates Pls Remove
54297 28 Mar, 15:02 0h 01m AskBio edb-lab-skye.askbio.com multiple timeouts
54298 28 Mar, 15:46 0h 01m Kahootz CRITICAL: NRPE Disk: All Disks on xray.hosting.inovem.com
54299 28 Mar, 15:56 0h 06m Kahootz Borgbackup question
54301 28 Mar, 16:19 0h 16m OpenCorporates analysis-app.opencorporates.com is down
54302 28 Mar, 16:28 0h 01m TCV web4.tcv.org.uk HTTP Status alerts
54304 29 Mar, 08:07 0h 25m AskBio CRITICAL: AskBio network/power issue
54305 29 Mar, 10:14 0h 17m Sucden multiple.sucden.co.uk timeouts
54311 31 Mar, 13:43 0h 01m Sucden Load monitoring of Interstar01-06
54312 31 Mar, 13:59 0h 04m Entrepreneurs Circle IP Address Change - SFTP
54313 31 Mar, 14:01 0h 00m Kahootz CRITICAL: Database: MySQL Threads on sierra.hosting.inovem.com
54318 01 Apr, 09:47 0h 03m DLS Plastics DOWN: dls-zimbra2.dlsmedical.internal
54321 01 Apr, 11:53 0h 09m JISC Tiger bill
54323 01 Apr, 12:55 0h 04m Entrepreneurs Circle Request for IP Update – inprog.entrepreneurscircle.org - Access Issue
54327 02 Apr, 08:00 0h 06m ITC Compliance System uptime
54329 02 Apr, 09:18 0h 01m Internal No module named 'pytiger.logging.legacy'
54330 02 Apr, 09:19 0h 00m Kahootz Storage alert: /var on xray.hosting.inovem.com
54331 02 Apr, 09:32 0h 02m Sucden Storage alert: /home on duffman.sucden.co.uk
54332 02 Apr, 09:34 0h 04m Internal Update Lime Survey installation
54333 02 Apr, 10:23 0h 06m Sysdoc Kubeconfig errors
54334 02 Apr, 11:05 0h 02m Tusk IC CRITICAL: NRPE Disk: All Disks on elephant.tusknet
54335 02 Apr, 11:29 0h 09m Cambridge Flow Solutions Ansys CFX 2024R2 not running on J cluster using slurm job scheduler
54336 02 Apr, 13:18 0h 32m OpenCorporates Openleis
54339 03 Apr, 08:17 0h 01m ERF Electrical webdev.erfelectrical.co.uk wordpress check error
54340 03 Apr, 09:02 0h 02m NFW Allias
54341 03 Apr, 09:11 0h 01m AskBio UPS battery replacement on talisker.synpromics.com
54343 03 Apr, 13:17 0h 03m BD Group Server Time Configuration
54344 03 Apr, 14:54 0h 02m Internal Edit organisational chart
54345 03 Apr, 16:13 0h 05m AskBio URGENT - Encryption Keys for COLL, JURA, IONA, MULL
54346 03 Apr, 19:01 0h 14m AskBio Datavita server migration
54348 04 Apr, 00:00 0h 21m Sylvera Sylvera monthly backup check and tape swap
54349 04 Apr, 08:01 0h 22m Koinex DOWN: koinexserver.home
54350 04 Apr, 08:34 0h 17m TCV Cron <root@mis> /usr/sbin/ntpdate-debian > /dev/null
54352 04 Apr, 09:26 0h 03m TCV TCV Domains
54354 04 Apr, 11:44 0h 04m Kahootz Apache Logs
54355 04 Apr, 11:49 0h 02m Cambridge Flow Solutions cfsj03 node reboot
54356 04 Apr, 14:00 0h 03m AskBio CRITICAL: Directory: LDAP Replication on *.synpromics.com
54359 04 Apr, 18:07 0 BD Group CRITICAL: HTTP: www.121companyformation.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal
54367 07 Apr, 00:00 0h 08m Ingeus Ingeus: login to Azure
54369 07 Apr, 07:00 0h 10m Tusk IC update user details
54371 07 Apr, 09:09 0h 03m Edinburgh University mathsgpu2/3
54373 07 Apr, 09:30 0h 06m AskBio DOWN: edb-coll.askbio.com
54374 07 Apr, 11:22 0h 03m AskBio UPS beeping
54375 07 Apr, 15:59 0h 04m Kahootz Expired Puppet Release Key on Golf
54376 07 Apr, 18:59 0 AskBio CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com
54377 07 Apr, 19:20 0h 08m AskBio List of Managed Servers
54380 08 Apr, 08:14 0h 06m OGT manuel.internal.ogtip.com predictive disk failure
54382 08 Apr, 10:02 0h 04m JISC Google Cloud Armor WAF Implementation Testing
54385 08 Apr, 11:15 0h 15m Internal A verified domain was added to your Microsoft 365 account
54386 08 Apr, 12:05 0h 07m None Exclusive Trade Offers - UbiQuiti
54387 08 Apr, 15:28 0h 02m OpenCorporates Creating an RDP snapshot of frontend Redis (10.43.15.31)
54388 08 Apr, 15:41 0h 04m AskBio Odd tcl/Docker behaviour
54392 09 Apr, 12:21 0h 04m None Exclusive Trade Offers - Smart Phone
54393 09 Apr, 14:17 0h 17m TCV Test domain?
54394 09 Apr, 15:04 0h 22m OpenCorporates Ad hoc support requests next week
54396 09 Apr, 15:42 0h 01m AskBio macleod.synpromics.com multiple timeouts
54397 09 Apr, 15:52 0h 21m Ingeus Fwd: PIM: Tiger Admin 365's Owner role expires in 14 day(s)
54402 10 Apr, 08:07 0h 02m OGT rodney1/2.internal.ogtip.com cluster issue
54403 10 Apr, 09:07 0h 06m Kahootz Backups
54404 10 Apr, 09:12 0h 15m OpenCorporates Staging Mesos
54440 10 Apr, 10:52 0h 13m OpenCorporates ElastiCache Monitoring
54473 10 Apr, 12:27 0h 14m None Exclusive Trade Offers - Printer & Cartridges
54474 10 Apr, 14:30 0h 01m Kahootz Tomcat startup
54475 10 Apr, 14:43 0h 00m Kahootz CRITICAL: HTTP: Status HTTPS (all) on golf.hosting.inovem.com
54476 10 Apr, 16:10 0h 01m DLS Plastics DOWN: Ddlskvm2
54480 11 Apr, 07:47 0h 14m OpenCorporates CRITICAL: disk /tmp on backup1.opencorporates.internal
54481 11 Apr, 09:41 0h 02m AskBio Monitoring on Iona and Jura
54483 11 Apr, 11:25 0h 03m OpenCorporates OpenC Release
54497 11 Apr, 15:25 0h 03m Sucden FW: STAR hardware decommission

git hash: master (6c029d07)