Triage response

03 Feb - 07 Mar

RT Created Time in Triage Client Subject
53457 13 Jan, 13:31 0h 07m Geograph Adding new docker container to our gitops+k8s cluster.
53547 22 Jan, 10:59 0h 04m RNOH PostgreSQL Database Optimisation
53746 01 Feb, 00:14 0h 10m Quickline CRITICAL: System Health: Systemd State on az-svr-sfradius01.quickline.co.uk
53754 03 Feb, 08:27 0h 03m Internal Uploading images to wiki
53757 03 Feb, 09:05 0h 05m OpenCorporates Graphite
53759 03 Feb, 09:44 0h 02m Entrepreneurs Circle EC: New SFTP User Account
53760 03 Feb, 10:06 0h 06m OpenCorporates Cloud Migration Holding Page
53761 03 Feb, 10:07 0h 01m Geograph Geograph/staging/data.geograph.org.uk issues
53762 03 Feb, 10:50 0h 04m OpenCorporates Lock out backend-redis nodes
53763 03 Feb, 10:58 0h 06m AskBio ssh issues
53764 03 Feb, 11:13 0h 02m Quickline Installing zabbix-web-service on AQL-SVR-ZABBIX-APP [IT-37652]
53767 03 Feb, 14:12 0h 00m Quickline DOWN: aql-svr-zabbix-app.quickline.co.uk
53768 03 Feb, 22:10 0h 13m AskBio Failed Logins from "admin"
53772 04 Feb, 08:22 0h 00m Internal CRITICAL: Storage: RAID on woodlands.midnighthax.com
53773 04 Feb, 09:33 0h 07m eTherapeutics Add SSH keys to DGX machines
53776 04 Feb, 11:25 0h 02m BD Group 301 Redirects
53778 04 Feb, 13:00 0h 01m BD Group Apple Verification Files
53780 04 Feb, 17:06 0h 02m Cambridge Flow Solutions J cluster - licnese server..
53781 04 Feb, 18:52 0h 10m Internal Message - Sandra Keith | Design Ingenious | +17134878048
53782 04 Feb, 19:21 0 AskBio edb-lab-skye: /weka mount timing out
53785 05 Feb, 10:04 0h 21m Internal Message - Ben Anderson | Up Work | 1-563-205-5871
53787 05 Feb, 12:58 0h 02m Globecast WARNING: NRPE Disk: All Disks on gcukscheddb01.globecastne.com
53788 05 Feb, 16:51 0h 00m Geograph CRITICAL: HTTP: Geograph www HTTP on www.geograph.org.uk
53789 05 Feb, 17:32 0h 09m Kahootz HTTP Request Smuggling vulnerability reported
53790 05 Feb, 17:40 0h 04m Mad Dog Casting Backups
53793 06 Feb, 08:12 0h 01m Kahootz CRITICAL: Database: MySQL Slave on xray.hosting.inovem.com
53795 06 Feb, 08:35 0h 03m Lantech WARNING: NRPE Disk: All Disks on ipa-m3.private.ipa.ie
53800 06 Feb, 14:16 0h 08m OGT CRITICAL: Database: MySQL Threads on dec.internal.ogtip.com
53802 06 Feb, 20:00 0 BD Group www.premiercompanyformation.co.uk HTTP
53803 07 Feb, 00:00 0h 03m Sylvera Sylvera monthly backup check and tape swap
53805 07 Feb, 08:04 0h 01m eTherapeutics Storage alert: /var on dgx1.internal.etherapeutics.co.uk
53806 07 Feb, 08:04 0h 01m Advensys DOWN: arpinodeb.clients.advensys.internal
53807 07 Feb, 08:41 0h 28m Tusk IC new user on LDAP
53808 07 Feb, 11:14 0h 08m OpenCorporates New Task for Migration Day
53809 07 Feb, 14:37 0h 03m eTherapeutics URGENT: expiring secret replacement
53810 07 Feb, 14:38 0h 04m ITC Compliance ITCFS1 file recover
53812 07 Feb, 16:58 0h 02m OpenCorporates Graphite not returning data
53828 10 Feb, 10:59 0h 04m Advensys DOWN: arpinodeb.clients.advensys.internal
53829 10 Feb, 11:44 0h 11m Visku TERMINATION - Visku
53832 10 Feb, 13:01 0h 01m Koinex DOWN: koinexserver.home
53833 10 Feb, 14:51 0h 09m Internal Provision WordPress site for new website
53834 10 Feb, 15:38 0h 08m BD Group CRITICAL: HTTP: companyregistrations.completeformations.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal
53835 10 Feb, 15:54 0h 19m Internal Message - Cory Nickerson | Red Hat | 00150 691017 99
53836 10 Feb, 16:00 0h 11m AskBio add maddy to docker group
53839 11 Feb, 01:41 0 AskBio Intermittent connectivity problem
53840 11 Feb, 10:00 0h 14m Kahootz Missing dashboard
53841 11 Feb, 11:05 0h 15m Internal Job role inquiry - Linux Support Consultant
53842 11 Feb, 11:17 0h 03m Internal Linux Support Consultant Vacancy
53843 11 Feb, 12:18 0h 06m TCV Client Services
53844 11 Feb, 13:05 0h 04m Internal TEST ONE - IGNORE
53846 11 Feb, 13:32 0h 00m Kahootz CRITICAL: HTTP: Status HTTPS (all) on echo.hosting.inovem.com
53849 11 Feb, 22:52 0h 06m Internal Password Notifications for tiger-computing.co.uk - Take Action Now
53851 12 Feb, 08:31 0h 01m Internal CRITICAL: Backups: Borgmatic on woodlands.midnighthax.com
53852 12 Feb, 11:01 0h 16m None We’ll get you 30-250 leads… or it’s FREE
53853 12 Feb, 11:25 0h 04m OpenCorporates Graphite - Clear out of metrics
53860 12 Feb, 14:23 0h 01m ITC Compliance Credential update
53861 12 Feb, 15:32 0h 02m DLS Plastics DOWN: dlskvm2.dlsmedical.internal
53863 12 Feb, 20:32 0 AskBio CRITICAL: NRPE Disk: /home on talisker.synpromics.com
53865 13 Feb, 07:14 0 Entrepreneurs Circle WARNING: Security: Let's Encrypt Certificates on srv.entrepreneurscircle.org
53866 13 Feb, 08:09 0h 01m Internal WARNING: Security: WordPress Versions on birket.tiger-computing.co.uk
53868 13 Feb, 12:31 0h 12m Crystal Units Shopfloor IP Change
53869 13 Feb, 12:44 0h 01m BD Group HTTP timeouts on ef-v5-nodes.c.ef-platform.internal
53871 13 Feb, 15:51 0h 59m Internal Message - James Pollard | Franklin Fitch | 020 3696 7947
53872 13 Feb, 16:44 0h 07m TCV blogs.tcv.org.uk
53873 13 Feb, 17:21 0h 48m Entrepreneurs Circle Introducing Usama and OpenVPN Setup Assistance
53875 14 Feb, 00:08 0 Entrepreneurs Circle CRITICAL: System Health: Systemd State on srv.entrepreneurscircle.org
53876 14 Feb, 00:08 0 Crystal Units CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local
53877 14 Feb, 08:13 0h 06m Tusk IC CRITICAL: NRPE Disk: /srv/scratch on mammoth.tusknet
53878 14 Feb, 10:07 0h 15m None RE: We’ll get you 30-250 leads… or it’s FREE
53879 14 Feb, 10:17 0h 11m Global Brands 10x vpn certs
53880 14 Feb, 12:36 0h 01m None We’ll get you 30-250 leads… or it’s FREE
53883 15 Feb, 11:06 0h 07m Internal Message - Jackie Wynn | Private Caller | 01600 715673
53884 16 Feb, 08:26 0h 05m Mad Dog Casting Re: Report of backup space used
53887 17 Feb, 08:17 0h 01m Koinex CRITICAL: Networking: SSH on koinexserver.home
53888 17 Feb, 09:12 0h 04m OpenCorporates Route accept-invitation to app
53890 17 Feb, 09:23 0h 07m Global Brands Michael Nuttall shared the folder "VPNs" with you
53891 17 Feb, 11:03 0h 02m DLS Plastics Email issue (not normal support question)
53893 17 Feb, 12:45 0h 19m Internal Delete account for Dominik Stodolny
53894 17 Feb, 13:56 0h 02m AskBio Apache vulnerability
53895 17 Feb, 16:27 0h 57m Internal Create recurring ticket
53898 18 Feb, 07:59 0h 04m JISC OpenAthens server patching
53899 18 Feb, 08:35 0h 02m None RE: OFFICIAL NOTIFICATION LETTER
53900 18 Feb, 09:40 0h 05m Cambridge Flow Solutions J cluster...
53902 18 Feb, 12:41 0h 01m Entrepreneurs Circle Request to Terminate Access for John on 21st February
53904 18 Feb, 13:50 0h 00m Reigate College UNKNOWN: Networking: NRPE on rc-kub1.reigate.ac.uk
53906 19 Feb, 09:17 0h 04m AskBio server/gitlab account for Andrew
53910 19 Feb, 10:42 0h 02m None We’ll get you 30-250 leads… or it’s FREE
53911 19 Feb, 10:52 0h 04m Cambridge Flow Solutions J Cluster - UCX
53912 19 Feb, 10:58 0h 01m AskBio GPUs on iona
53913 19 Feb, 11:24 0h 02m eTherapeutics GitLab garbage collection
53914 19 Feb, 13:43 0h 01m OpenCorporates User remove
53915 19 Feb, 14:35 0h 10m Internal FW: Linux Support Consultant Vacancy
53916 19 Feb, 16:54 0h 02m Edinburgh University Access to maths gpu2 and gpu3
53919 20 Feb, 09:10 0h 03m Cirencester College CRITICAL: HTTP: Moodle HTTPS on ccvle01.cirencester.ac.uk
53920 20 Feb, 09:29 0h 01m BD Group CRITICAL: HTTP: www.efiling.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal
53923 20 Feb, 12:32 0h 03m Sucden equistar02 - dracut mode
53926 21 Feb, 09:50 0h 08m Cirencester College Fwd: FW: Linux Support
53927 21 Feb, 10:07 0h 02m None RE: We’ll get you 30-250 leads… or it’s FREE
53928 21 Feb, 11:09 0h 03m Global Brands vpn
53929 21 Feb, 12:11 0h 07m OpenCorporates MySQL User
53930 21 Feb, 12:33 0h 02m OpenCorporates LDAP password change
53931 21 Feb, 13:02 0h 32m OGT VPN details
53932 21 Feb, 13:19 0h 13m Cambridge Flow Solutions Automatic updates deactivated
53933 21 Feb, 14:48 0h 03m Internal Message - James Pollard | Franklin Fitch | 029 2116 7773
53934 21 Feb, 16:10 0h 01m AskBio edb-lab-skye.askbio.com disk usage on /
53936 22 Feb, 00:11 0 Crystal Units CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local
53939 24 Feb, 07:00 0 BD Group CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal
53941 24 Feb, 09:29 0h 05m OpenCorporates Shut down kube-worker1.opencorporates.internal
53943 24 Feb, 10:21 0h 03m OpenCorporates ProxySQL MySQL support downgrade
53945 24 Feb, 11:02 0h 10m NovaData Novadata backup cost
53949 24 Feb, 13:00 0h 02m AskBio prompt-softdev
53982 24 Feb, 13:49 0h 01m Cirencester College Public Key
53983 24 Feb, 16:23 0h 04m Internal Test restore NetBox
53988 25 Feb, 08:22 0h 01m Reigate College Redundant backups | rc-kub*
53989 25 Feb, 08:26 0h 07m Azura WARNING: NRPE Disk: All Disks on ocado1.opentrk.com
53990 25 Feb, 09:35 0h 01m Kahootz New user account on hosting servers for Davide Benini
53991 25 Feb, 10:15 0h 11m None RE: We’ll get you 30-250 leads… or it’s FREE
53992 25 Feb, 10:17 0h 01m AskBio Storage warning: /storr on talisker.synpromics.com
53993 25 Feb, 11:17 0h 01m Cambridge Flow Solutions Puppet not checking-in on cfsj02.cfs
53994 25 Feb, 13:48 0h 02m TCV install perl module
54000 26 Feb, 14:33 0h 01m BD Group Planned downtime
54006 27 Feb, 11:24 0h 36m Cirencester College CCWEB02: Guest account for SMB is enabled
54007 27 Feb, 12:05 0h 05m Cirencester College Web Directory Listing is enabled on several servers
54008 27 Feb, 12:23 0h 01m BD Group Stage Server
54010 28 Feb, 00:40 0 Quickline aql-svr-sf-radius01: system updates failed
54015 28 Feb, 11:14 0h 26m Internal Message - Silent Caller | 07393 487939
54019 03 Mar, 00:00 0h 28m Ingeus Ingeus: login to Azure
54020 03 Mar, 05:42 0h 27m None Get More Local Customers with Best SEOtiger-computing.co.uk
54021 03 Mar, 07:51 0h 25m Global Brands vpn
54022 03 Mar, 08:02 0h 03m Azura CRITICAL: System Health: Systemd State on ocado1.opentrk.com
54025 03 Mar, 12:25 0h 02m Kahootz New mariadb-server updates for Sierra and Tango
54032 04 Mar, 08:06 0h 03m Azura ford1/2.opentrk.com expiring certificate
54033 04 Mar, 10:19 0h 01m Advensys arpinodeb.clients.advensys.internal host down
54067 04 Mar, 14:24 0h 06m BD Group Low Priority: AWS Beanstalk Env upgraded
54073 06 Mar, 08:24 0h 01m NFW nfwgs2.nfw.internal disk usage on /var
54074 06 Mar, 10:24 0h 09m OpenCorporates proxysql 1, 2 and 3 support level
54078 06 Mar, 12:54 0h 00m BD Group CRITICAL: HTTP: formation.dolanaccountancy.com HTTPS on ef-v5-nodes.c.ef-platform.internal
54080 07 Mar, 00:00 0h 09m Sylvera Sylvera monthly backup check and tape swap
54081 07 Mar, 08:19 0h 01m TCV TCV DNS Issue
54083 07 Mar, 14:01 0h 06m Tennants Distribution Tennants Distribution - Server mounts issue

git hash: master (6c029d07)