Triage response

10 Dec

RT	Created	Time in Triage	Client	Subject
53057	03 Dec, 09:45	5d 6h 51m	Rotastat	X2Go Issues
53115	10 Dec, 05:20	0h 18m	OpenCorporates	Ceph PG damaged again - san1 - osd.18
53117	10 Dec, 09:55	0h 10m	Kahootz	ClamAV on C, D, E
53119	10 Dec, 12:48	0h 54m	eTherapeutics	DGX A100 System Firmware Update Container Version 24.11.1 (dg1.etx.internal)
53120	10 Dec, 14:12	0h 09m	Sysdoc	Service connection & pipelines issues
53121	10 Dec, 14:19	0h 03m	OpenCorporates	Server Shutdown Request
53122	10 Dec, 14:33	0h 01m	Internal	WARNING: Storage: ZFS pool rpool on severn1.tiger-computing.co.uk

git hash: master (5be385d7)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.20.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.1	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.49	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260408	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	29.117 msec
System CPU time	0.207 msec
Total CPU time	29.324 msec
Elapsed time	109.476 msec
Context switches	11 voluntary, 102 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2024-12-10&start=2024-12-10
REMOTE_ADDR	10.42.140.177
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2024-12-10'
'start'	'2024-12-10'

Variable	Value
data	[<Ticket(id=3895, rt_number=53057, queue=Problems, subject=X2Go Issues, ticket_status=closed, client=Rotastat, priority=92, created=2024-12-03 09:45:21, last_txn_id=2288363>, <Ticket(id=3976, rt_number=53115, queue=Incidents, subject=Ceph PG damaged again - san1 - osd.18, ticket_status=closed, client=OpenCorporates, priority=62, created=2024-12-10 05:20:44, last_txn_id=2291204>, <Ticket(id=3978, rt_number=53117, queue=Incidents, subject=ClamAV on C, D, E, ticket_status=closed, client=Kahootz, priority=60, created=2024-12-10 09:55:14, last_txn_id=2291198>, <Ticket(id=3980, rt_number=53119, queue=Requests, subject=DGX A100 System Firmware Update Container Version 24.11.1 (dg1.etx.internal), ticket_status=closed, client=eTherapeutics, priority=64, created=2024-12-10 12:48:59, last_txn_id=2269771>, <Ticket(id=3981, rt_number=53120, queue=Requests, subject=Service connection & pipelines issues, ticket_status=closed, client=Sysdoc, priority=40, created=2024-12-10 14:12:18, last_txn_id=2257617>, <Ticket(id=3982, rt_number=53121, queue=Requests, subject=Server Shutdown Request, ticket_status=closed, client=OpenCorporates, priority=93, created=2024-12-10 14:19:30, last_txn_id=2276908>, <Ticket(id=3983, rt_number=53122, queue=Problems, subject=WARNING: Storage: ZFS pool rpool on severn1.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=50, created=2024-12-10 14:33:01, last_txn_id=2264173>]
g	<flask.g of 'app'>
meta	{'end': datetime.date(2024, 12, 10), 'start': datetime.date(2024, 12, 10), 'target': 600, 'title': 'Triage response', 'warning_threshold': 0.5}
request	<Request 'http://dashboard.uat.tigr.uk/triage_response_report_drilldown?end=2024-12-10&start=2024-12-10' [GET]>

Triage response

10 Dec

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

triage_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-04-12 11:40:58.764376	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764621	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764687	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764702	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764854	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764869	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764898	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764911	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764922	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764930	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764939	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764948	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764957	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764965	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764974	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764982	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.764991	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765000	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765009	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765017	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765026	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765034	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765338	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765358	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765370	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765381	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765481	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765502	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765518	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765531	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765542	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765655	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765668	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765680	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765690	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765794	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765812	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765828	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765841	xxx	./services/model.py:838
DEBUG	2026-04-12 11:40:58.765850	xxx	./services/model.py:838