Tickets near or past target resolution target

Incidents

RT Time in queue Owner Client Subject
54100 385.74d Nobody BD Group CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal
58620 57.96d eod Rotastat DOWN: gallus.rotastat.com
58596 59.40d acm ATA Group SAP Services Dropped
58647 57.74d Nobody Internal Check for Security Notices and System Updates
58569 62.07d Nobody Internal ogt/askbio sssd.conf mod issue - puppet changeloop
59066 22.46d eod Globecast Puppet not checking in on *.globecastne.com
59071 22.02d eod TCV DOWN: web4.tcv.org.uk
59072 21.74d Nobody Internal Check for Security Notices and System Updates
59386 2.17d Nobody Novadata DOWN: arcturus.novadata.internal
59391 1.74d Nobody Internal Check for Security Notices and System Updates

Requests

RT Time in queue Owner Client Subject
59075 17.74d Nobody Internal Weekly checks
54155 381.42d Nobody Internal RE: Fwd: Migration of 3CX Server
58591 60.38d eod Internal Port Quickline monitoring config to Puppet
58618 58.00d eod Internal Port Rotastat Icinga2 config to Puppet
58302 84.97d crb Sucden New accounts on all supported Linux servers
58646 57.74d Nobody Internal Weekly checks
58551 63.63d acm AskBio WARNING: Storage: RAID on talisker.synpromics.com
58648 56.74d Nobody Sucden Sucden Patching Cycle
58651 53.74d Nobody Kahootz Change root passwords
58652 53.74d Nobody Internal Monthly certificate expiry check
58653 53.74d Nobody Internal Quarterly Ouse Failover Test
58654 52.74d Nobody Internal Purge old client password records
58600 58.74d nww Crystal Units Fw: Shapes drawing with spacer cutting size
58614 58.22d eod Reigate College Certificates
58601 58.74d nww OpenCorporates Password reset for user
58592 60.33d eod OGT Upgrade sybil.internal.ogtip.com to Debian 13 Trixie
58717 53.07d eod Gravytrain Configure Lets Encrypt for quotesearcher.co.uk
58825 41.83d crb Internal Nucleome AWS support
58890 37.47d eod Internal Configure Lets Encrypt for quotesearcher.co.uk (consultancy)
57684 127.84d eod Imoves Upgrade servers to Debian 13 Trixie
59002 28.08d eod OpenCorporates clarification
59015 26.82d crb Internal Nucleome AWS support (Consultancy)
59034 24.62d eod Tangram Tangram Gitlab upgrade (19.2.2)
59052 23.63d eod Internal Create a script for switching to new Puppet branches
59056 23.42d acm Internal Elaines Email - Pipedrive
59063 22.73d eod JISC OpenAthens patching
59067 22.36d Nobody Internal Test restore PyTrack
59068 22.31d eod Internal Patch and reboot Tiger Computing servers
59079 13.74d Nobody Internal Purge old client password records
59081 9.74d Nobody Internal Monthly certificate expiry check
59189 12.11d acm Troika Add trolley.troika.lan to support
59218 9.74d nww NFW nfwgs2.nfw.internal exim panic log
59229 9.42d eod AskBio Update Skye
59268 9.10d eod Azura Azura expiring vpn certificates
59135 16.40d eod DLS Plastics DLS mail relay and firewall
59285 7.86d eod Internal Review AskBio's documentation

Problems

RT Time in queue Owner Client Subject
58607 58.67d acm TCV web4.tcv.org.uk volume usage /home
58793 45.59d crb OGT blaney.internal.ogtip.com updates failure
58941 33.05d crb Sucden Improve Uyuni Monitoring
58245 88.83d crb Crystal Units Scheduled reboot of crylonlis2024
59284 7.91d acm Globecast System update check failed - Globecast
57692 127.34d crb Internal Wiki new file version upload is broken

QuotesRequested

RT Time in queue Owner Client Subject
59039 24.13d sjp TCV TCV proxy websites with Cloudflare
59229 9.42d eod AskBio Update Skye

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