| RT | Work date | Ticket updated? | Client | Subject |
|---|---|---|---|---|
| 58448 | 08 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 58441 | 08 Jun | Yes | OGT | CRITICAL: NRPE Disk: All Disks on basil.internal.ogtip.com |
| 58443 | 08 Jun | Yes | Troika | DOWN: tricky.troika.lan |
| 58444 | 08 Jun | Yes | Reigate College | rc-mss.reigate.ac.uk volume expansion |
| 58450 | 08 Jun | Yes | Internal | Server with excess backups and no quota |
| 58437 | 08 Jun | Yes | AskBio | Pyenv issue |
| 58412 | 08 Jun | Yes | OGT | rodney: /srv/department and /srv/projects filling up |
| 58427 | 08 Jun | Yes | JISC | Using the failover |
| 55616 | 08 Jun | Yes | OGT | OGT OS upgrades (Debian 10) |
| 57678 | 08 Jun | Yes | Top To Toe | Upgrade server to Debian 13 Trixie |
| 58105 | 08 Jun | Yes | Gravytrain | Linux vulnerability: Copy fail (CVE-2026-31431) |
| 58312 | 08 Jun | No | Tangram | DGX Server Decommissioning Options |
| 58451 | 08 Jun | Yes | Internal | WARNING: System Health: Kitchen Sink on crylonlis2024.crystal.local |
| 58358 | 08 Jun | No | Internal | Monthly certificate expiry check |
| 58363 | 08 Jun | Yes | Internal | Test restore NetBox |
| 58364 | 08 Jun | Yes | Geograph | Deploy Pavlov to Geograph |
| 58231 | 08 Jun | Yes | Tangram | Kubernetes instances and scaling policies |
| 58453 | 08 Jun | Yes | Sucden | Failover Load Balancer Testing — STAR — Query on Service Blip |
| 58105 | 09 Jun | Yes | Gravytrain | Linux vulnerability: Copy fail (CVE-2026-31431) |
| 58433 | 09 Jun | No | BD Group | CRITICAL: HTTP: my.eacbs.com HTTP on ef-v5-nodes.c.ef-platform.internal |
| 58424 | 09 Jun | Yes | AskBio | ADE drive |
| 58441 | 09 Jun | Yes | OGT | CRITICAL: NRPE Disk: All Disks on basil.internal.ogtip.com |
| 58303 | 09 Jun | Yes | Top To Toe | RE: Re: STILL DOWN: toptotoe-staging.net is still offline ([28] Timeout was reached (Operation timed out after 30001 milliseconds with 0 bytes received)) |
| 58065 | 09 Jun | Yes | Tangram | K8s: Decommission Staging and reconfigure Prod for on-demand |
| 57677 | 09 Jun | Yes | BD Group | Upgrade servers to Debian 13 Trixie | EFSRV-21666 |
| 57681 | 09 Jun | Yes | TCV | Upgrade servers to Debian 13 Trixie |
| 58115 | 09 Jun | Yes | OGT | Linux vulnerability: Copy fail (CVE-2026-31431) |
| 58437 | 09 Jun | Yes | AskBio | Pyenv issue |
| 58366 | 09 Jun | No | Internal | Update severn switches, IPMIs, etc... |
| 58468 | 10 Jun | Yes | AskBio | /ade mount unavailable |
| 58466 | 10 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 57784 | 10 Jun | Yes | AskBio | Configure RTP server for support and functionality |
| 58312 | 10 Jun | Yes | Tangram | DGX Server Decommissioning Options |
| 58469 | 10 Jun | Yes | TCV | TCV-CRM PHP Version |
| 57681 | 10 Jun | Yes | TCV | Upgrade servers to Debian 13 Trixie |
| 58372 | 10 Jun | Yes | Sysdoc | Kubernetes upgrade for EOL |
| 58465 | 10 Jun | Yes | OGT | WARNING: NRPE Disk: /srv on blaney.internal.ogtip.com |
| 58115 | 10 Jun | Yes | OGT | Linux vulnerability: Copy fail (CVE-2026-31431) |
| 58484 | 10 Jun | Yes | Internal | Request Tracker (RT) Development |
| 58481 | 10 Jun | Yes | Crystal Units | Fw: Invoice email copy - not sending email |
| 58485 | 11 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 58487 | 11 Jun | Yes | TCV | WARNING: Puppet: Checking-in on it.tcv.org.uk |
| 58439 | 11 Jun | Yes | Rotastat | Server Connection |
| 58469 | 11 Jun | Yes | TCV | TCV-CRM PHP Version |
| 56003 | 11 Jun | Yes | OGT | Upgrade or replace basil.internal.ogtip.com |
| 58465 | 11 Jun | Yes | OGT | WARNING: NRPE Disk: /srv on blaney.internal.ogtip.com |
| 58484 | 11 Jun | No | Internal | Request Tracker (RT) Development |
| 58471 | 11 Jun | Yes | AskBio | Storage alert: / on edb-lab-skye.askbio.com |
| 58488 | 11 Jun | Yes | TCV | Cyber Essential Plus Audit |
| 58491 | 12 Jun | Yes | Crystal Units | Fw: accesss to database |
| 58492 | 12 Jun | Yes | Sucden | WARNING: NRPE Disk: All Disks on ubjen-gs2-p1l01.sucden.co.uk |
| 58125 | 12 Jun | Yes | Entrepreneurs Circle | Linux vulnerability: Copy fail (CVE-2026-31431) |
| 58490 | 12 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 58495 | 12 Jun | Yes | AskBio | CRITICAL: Backups: Restic s3.askbio.backup on edb-jura.askbio.com |
| 58481 | 12 Jun | Yes | Crystal Units | Fw: Invoice email copy - not sending email |
| 58115 | 12 Jun | Yes | OGT | Linux vulnerability: Copy fail (CVE-2026-31431) |
| 58496 | 12 Jun | Yes | Lantech | SSH Access Notifiaction IPA moodle.ipa.ie |
| 58471 | 12 Jun | Yes | AskBio | Storage alert: / on edb-lab-skye.askbio.com |
| 58115 | 15 Jun | Yes | OGT | Linux vulnerability: Copy fail (CVE-2026-31431) |
| 57928 | 15 Jun | Yes | Internal | Penn Studio - Tiger Computing - Workshop |
| 58494 | 15 Jun | Yes | Internal | CRITICAL: Backups: Restic tcl-thames on avon1.tcl.internal |
| 58492 | 15 Jun | Yes | Sucden | WARNING: NRPE Disk: All Disks on ubjen-gs2-p1l01.sucden.co.uk |
| 56003 | 15 Jun | Yes | OGT | Upgrade or replace basil.internal.ogtip.com |
| 58499 | 15 Jun | Yes | Internal | Message - Siman Akhtar | 07572 943071 |
| 58505 | 15 Jun | Yes | OGT | manuel.internal.ogtip.com backup issues |
| 58500 | 15 Jun | Yes | AskBio | CRITICAL: Backups: Backup to thames.tiger-computing.co.uk on rtp-promptdv-01.askbio.com |
| 55616 | 15 Jun | Yes | OGT | OGT OS upgrades (Debian 10) |
| 58424 | 15 Jun | Yes | AskBio | ADE drive |
| 58508 | 15 Jun | Yes | Internal | FluxResourceNotReady multiple if not all clusters for HelmRepository/sealed-secrets |
| 58506 | 15 Jun | Yes | Tangram | Tangram Gitlab upgrade (19.0.2) |
| 58312 | 15 Jun | Yes | Tangram | DGX Server Decommissioning Options |
| 58512 | 15 Jun | Yes | AskBio | “relay not permitted” |
| 58474 | 15 Jun | Yes | Quickline | IT-61357 CRITICAL: Backups: Backup to mersey.tiger-computing.co.uk on aql-svr-zabbix-app.quickline.co.uk |
| 58506 | 16 Jun | Yes | Tangram | Tangram Gitlab upgrade (19.0.2) |
| 58514 | 16 Jun | No | AskBio | CRITICAL: NRPE Disk: All Disks on edb-lab-skye.askbio.com |
| 58516 | 16 Jun | Yes | Internal | Weekly checks |
| 58505 | 16 Jun | Yes | OGT | manuel.internal.ogtip.com backup issues |
| 58501 | 16 Jun | Yes | Sucden | Urgent LUKS Code Required |
| 58223 | 16 Jun | Yes | ITC Compliance | Proxy quote |
| 58302 | 16 Jun | Yes | Sucden | New accounts on all supported Linux servers |
| 58512 | 16 Jun | Yes | AskBio | “relay not permitted” |
| 58513 | 16 Jun | Yes | Lantech | IPA M3 Disk Upgrade |
| 58457 | 16 Jun | Yes | Midnight Hax | Expiring VPN certificate: macbook.midnighthax.com |
| 58303 | 16 Jun | Yes | Top To Toe | RE: Re: STILL DOWN: toptotoe-staging.net is still offline ([28] Timeout was reached (Operation timed out after 30001 milliseconds with 0 bytes received)) |
| 58471 | 16 Jun | Yes | AskBio | Storage alert: / on edb-lab-skye.askbio.com |
| 58479 | 16 Jun | Yes | Internal | Restic: Handle client removals in Puppet better |
| 58522 | 16 Jun | Yes | Internal | Write and ship a restic wrapper script |
| 58521 | 16 Jun | Yes | Internal | Replace Zalando Postgres Operator with CloudNativePG |
| 58521 | 17 Jun | No | Internal | Replace Zalando Postgres Operator with CloudNativePG |
| 58527 | 17 Jun | Yes | OGT | cassandra.internal.ogtip.com raid/jbod controller battery |
| 58115 | 17 Jun | Yes | OGT | Linux vulnerability: Copy fail (CVE-2026-31431) |
| 58491 | 17 Jun | Yes | Crystal Units | Fw: accesss to database |
| 57928 | 17 Jun | Yes | Internal | Penn Studio - Tiger Computing - Workshop |
| 58510 | 17 Jun | No | TCV | Cyber Essential Plus Audit (Consultancy) |
| 58478 | 17 Jun | Yes | Sucden | Need to monitor systemd state inside uyuni-server podman container |
| 58231 | 17 Jun | Yes | Tangram | Kubernetes instances and scaling policies |
| 58357 | 17 Jun | Yes | Internal | Security Policy Audit |
| 58530 | 17 Jun | Yes | Cirencester College | CRITICAL: Disk: fstab mounts on ccolive.cirencester.local |
| 58531 | 17 Jun | Yes | Sucden | Ongoing LUKS auto-unlock issues |
| 58297 | 17 Jun | Yes | Internal | Build a backup read-only TPM replica on Proxmox |
| 58536 | 18 Jun | Yes | OGT | basil.internal.ogtip.com down |
| 58532 | 18 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 58474 | 18 Jun | Yes | Quickline | IT-61357 CRITICAL: Backups: Backup to mersey.tiger-computing.co.uk on aql-svr-zabbix-app.quickline.co.uk |
| 58535 | 18 Jun | Yes | AskBio | All hosts down.synpromics.com |
| 58531 | 18 Jun | Yes | Sucden | Ongoing LUKS auto-unlock issues |
| 58533 | 18 Jun | Yes | Quickline | aql-svr-sf-radius01.quickline.co.uk systemd unit failure |
| 58538 | 18 Jun | Yes | Sucden | strlb-gs2-p1l01/2.sucden.co.uk root volume usage |
| 58505 | 18 Jun | Yes | OGT | manuel.internal.ogtip.com backup issues |
| 58539 | 18 Jun | Yes | Sucden | Fix sucden vSphere access |
| 58534 | 18 Jun | Yes | Sucden | CRITICAL: Networking: *.sucden.co.uk |
| 52254 | 18 Jun | Yes | Internal | Automate creation of GitLab upgrade tickets |
| 58538 | 19 Jun | Yes | Sucden | strlb-gs2-p1l01/2.sucden.co.uk root volume usage |
| 52254 | 19 Jun | No | Internal | Automate creation of GitLab upgrade tickets |
| 58547 | 22 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 58297 | 22 Jun | Yes | Internal | Build a backup read-only TPM replica on Proxmox |
| 58520 | 22 Jun | No | Globecast | gcukscheddbdev.globecastne.com license check |
| 58471 | 22 Jun | Yes | AskBio | Storage alert: / on edb-lab-skye.askbio.com |
| 58550 | 22 Jun | Yes | OGT | Storage warning: /srv/ngs on rodney.internal.ogtip.com |
| 58552 | 22 Jun | Yes | Internal | pawprint issues/enhancements |
| 57677 | 22 Jun | Yes | BD Group | Upgrade servers to Debian 13 Trixie | EFSRV-21666 |
| 58553 | 22 Jun | Yes | AskBio | exim4 failed on edb-mull.askbio.com |
| 58457 | 22 Jun | Yes | Midnight Hax | Expiring VPN certificate: macbook.midnighthax.com |
| 58556 | 22 Jun | Yes | Midnight Hax | WARNING: Mail: Queue Length on woodlands.midnighthax.com |
| 58557 | 22 Jun | Yes | Crystal Units | Automatic patching services not running |
| 58125 | 22 Jun | Yes | Entrepreneurs Circle | Linux vulnerability: Copy fail (CVE-2026-31431) |
| 58505 | 22 Jun | Yes | OGT | manuel.internal.ogtip.com backup issues |
| 58555 | 22 Jun | No | Internal | Archive unneeded passwords in TPM |
| 58558 | 22 Jun | Yes | Tangram | DGX Health Report Request |
| 57672 | 22 Jun | Yes | Cirencester College | Upgrade servers to Debian 13 Trixie |
| 57678 | 22 Jun | Yes | Top To Toe | Upgrade server to Debian 13 Trixie |
| 58297 | 23 Jun | Yes | Internal | Build a backup read-only TPM replica on Proxmox |
| 58519 | 23 Jun | Yes | JISC | OpenAthens server patching |
| 58563 | 23 Jun | Yes | BD Group | api.bdgroup.co.uk HTTP/HTTPS status code |
| 58562 | 23 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 58556 | 23 Jun | No | Midnight Hax | WARNING: Mail: Queue Length on woodlands.midnighthax.com |
| 58548 | 23 Jun | Yes | Troika | tricky/tron.troika.lan down |
| 58491 | 23 Jun | Yes | Crystal Units | Fw: accesss to database |
| 58551 | 23 Jun | Yes | AskBio | WARNING: Storage: RAID on talisker.synpromics.com |
| 58558 | 23 Jun | Yes | Tangram | DGX Health Report Request |
| 58450 | 23 Jun | Yes | Internal | Server with excess backups and no quota |
| 58561 | 23 Jun | Yes | Internal | Weekly checks |
| 58559 | 23 Jun | Yes | OGT | Port OGT Icinga2 config to Puppet |
| 58564 | 23 Jun | Yes | Sucden | Sucden patching process |
| 58549 | 23 Jun | Yes | TCV | web4.tcv.org.uk volume usage /home |
| 57928 | 23 Jun | Yes | Internal | Penn Studio - Tiger Computing - Workshop |
| 58565 | 23 Jun | Yes | OGT | basil.internal.ogtip.com hard disk errors |
| 58474 | 23 Jun | Yes | Quickline | IT-61357 CRITICAL: Backups: Backup to mersey.tiger-computing.co.uk on aql-svr-zabbix-app.quickline.co.uk |
| 58567 | 23 Jun | Yes | OGT | Temperature |
| 58550 | 23 Jun | Yes | OGT | Storage warning: /srv/ngs on rodney.internal.ogtip.com |
| 57677 | 23 Jun | Yes | BD Group | Upgrade servers to Debian 13 Trixie | EFSRV-21666 |
| 58569 | 23 Jun | Yes | Internal | ogt/askbio sssd.conf mod issue - puppet changeloop |
| 58531 | 23 Jun | Yes | Sucden | Ongoing LUKS auto-unlock issues |
| 58570 | 23 Jun | Yes | TCV | mis.tcv.org.uk config loop |
| 58572 | 23 Jun | Yes | OGT | Basil access issues? |
| 58357 | 23 Jun | No | Internal | Security Policy Audit |
| 58574 | 24 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 58576 | 24 Jun | Yes | OGT | mickey.internal.ogtip.com volume usage /var |
| 58573 | 24 Jun | Yes | Sucden | Sucden outage |
| 58565 | 24 Jun | Yes | OGT | basil.internal.ogtip.com hard disk errors |
| 58357 | 24 Jun | No | Internal | Security Policy Audit |
| 54777 | 24 Jun | Yes | Internal | system reboot required monitoring |
| 58513 | 24 Jun | Yes | Lantech | IPA M3 Disk Upgrade |
| 58559 | 24 Jun | Yes | OGT | Port OGT Icinga2 config to Puppet |
| 58552 | 24 Jun | Yes | Internal | pawprint issues/enhancements |
| 55616 | 24 Jun | Yes | OGT | OGT OS upgrades (Debian 10) |
| 58560 | 24 Jun | Yes | OGT | Restic improvements |
| 58245 | 24 Jun | Yes | Crystal Units | Scheduled reboot of crylonlis2024 |
| 58571 | 24 Jun | Yes | Internal | Update org chart |
| 57692 | 24 Jun | Yes | Internal | Wiki new file version upload is broken |
| 58569 | 24 Jun | No | Internal | ogt/askbio sssd.conf mod issue - puppet changeloop |
| 58579 | 24 Jun | Yes | OGT | Storage alert: /srv on blaney.internal.ogtip.com |
| 58578 | 24 Jun | Yes | OGT | Storage alert: /var on mickey.internal.ogtip.com |
| 58555 | 24 Jun | Yes | Internal | Archive unneeded passwords in TPM |
| 58302 | 24 Jun | Yes | Sucden | New accounts on all supported Linux servers |
| 58156 | 24 Jun | Yes | Quickline | Zabbix DB |
| 58520 | 24 Jun | Yes | Globecast | gcukscheddbdev.globecastne.com license check |
| 58297 | 24 Jun | Yes | Internal | Build a backup read-only TPM replica on Proxmox |
| 58558 | 24 Jun | Yes | Tangram | DGX Health Report Request |
| 58585 | 25 Jun | Yes | Internal | Gitlab upgrades (19.1.1) |
| 58582 | 25 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 58584 | 25 Jun | Yes | Rotastat | gallus.rotastat.com unmerged configuration |
| 58573 | 25 Jun | Yes | Sucden | Sucden outage |
| 58439 | 25 Jun | Yes | Rotastat | Server Connection |
| 58588 | 25 Jun | Yes | Cirencester College | Quotation for work |
| 58579 | 25 Jun | Yes | OGT | Storage alert: /srv on blaney.internal.ogtip.com |
| 58587 | 25 Jun | Yes | Geograph | Geograph Gitlab upgrade (19.1.1) |
| 42044 | 25 Jun | No | Internal | Ansible setup |
| 55616 | 25 Jun | Yes | OGT | OGT OS upgrades (Debian 10) |
| 58591 | 25 Jun | Yes | Internal | Port Quickline monitoring config to Puppet |
| 58565 | 25 Jun | Yes | OGT | basil.internal.ogtip.com hard disk errors |
| 58569 | 25 Jun | No | Internal | ogt/askbio sssd.conf mod issue - puppet changeloop |
| 58552 | 25 Jun | No | Internal | pawprint issues/enhancements |
| 57679 | 25 Jun | Yes | Rotastat | Upgrade server to Debian 13 Trixie |
| 58471 | 25 Jun | Yes | AskBio | Storage alert: / on edb-lab-skye.askbio.com |
| 58551 | 25 Jun | Yes | AskBio | WARNING: Storage: RAID on talisker.synpromics.com |
| 58586 | 26 Jun | Yes | Tangram | Tangram Gitlab upgrade (19.1.1) |
| 58594 | 26 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 58593 | 26 Jun | No | AskBio | Storage critical: /var on rtp-promptdv-01.askbio.com |
| 58579 | 26 Jun | Yes | OGT | Storage alert: /srv on blaney.internal.ogtip.com |
| 58569 | 26 Jun | Yes | Internal | ogt/askbio sssd.conf mod issue - puppet changeloop |
| 57677 | 26 Jun | Yes | BD Group | Upgrade servers to Debian 13 Trixie | EFSRV-21666 |
| 58552 | 26 Jun | Yes | Internal | pawprint issues/enhancements |
| 58471 | 26 Jun | Yes | AskBio | Storage alert: / on edb-lab-skye.askbio.com |
| 58565 | 26 Jun | Yes | OGT | basil.internal.ogtip.com hard disk errors |
| 58597 | 26 Jun | Yes | Cirencester College | Updating Moodle on CCVLE01 |
| 57672 | 26 Jun | Yes | Cirencester College | Upgrade servers to Debian 13 Trixie |
| 58591 | 26 Jun | Yes | Internal | Port Quickline monitoring config to Puppet |
| 57681 | 26 Jun | Yes | TCV | Upgrade servers to Debian 13 Trixie |
| 58596 | 26 Jun | Yes | ATA Group | SAP Services Dropped |
| 58602 | 29 Jun | Yes | Sucden | EQX Alerts flapping |
| 58551 | 29 Jun | Yes | AskBio | WARNING: Storage: RAID on talisker.synpromics.com |
| 58605 | 29 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 58599 | 29 Jun | Yes | Internal | A document has been shared with you - (admin@tiger-computing.co.uk) Today 06/26/2026 |
| 58598 | 29 Jun | Yes | Internal | [FIRING: 1 for tcl/calder] KubePersistentVolumeFillingUp in puppet |
| 58505 | 29 Jun | Yes | OGT | manuel.internal.ogtip.com backup issues |
| 58600 | 29 Jun | Yes | Crystal Units | Fw: Shapes drawing with spacer cutting size |
| 58612 | 29 Jun | Yes | OGT | CRITICAL: Puppet: Checking-in on manuel.internal.ogtip.com |
| 58491 | 29 Jun | Yes | Crystal Units | Fw: accesss to database |
| 58591 | 29 Jun | Yes | Internal | Port Quickline monitoring config to Puppet |
| 58601 | 29 Jun | Yes | OpenCorporates | Password reset for user |
| 58309 | 29 Jun | No | ITC Compliance | Proxy quote (consultancy) |
| 58121 | 29 Jun | Yes | Sysdoc | Linux vulnerability: Copy fail (CVE-2026-31431) |
| 58357 | 29 Jun | No | Internal | Security Policy Audit |
| 58596 | 29 Jun | Yes | ATA Group | SAP Services Dropped |
| 58613 | 29 Jun | Yes | OGT | Storage warning: /var on mickey.internal.ogtip.com |
| 57355 | 29 Jun | No | Internal | TigerEye / Client Portal / Django Clients Development |
| 58617 | 29 Jun | Yes | Internal | Icinga2 checks overdue |
| 57673 | 29 Jun | Yes | Global Brands | Upgrade servers to Debian 13 Trixie |
| 58618 | 29 Jun | Yes | Internal | Port Rotastat Icinga2 config to Puppet |
| 47594 | 30 Jun | No | Internal | PyTrack Development |
git hash: master (45d950f7)