RT updates report

04 May - 05 Jun

RT Work date Ticket updated? Client Subject
57674 05 May Yes Crystal Units Upgrade servers to Debian 13 Trixie
58154 05 May Yes Globecast gcukscheddbdev and gcukscheddb01 insights client failure
58097 05 May Yes Cirencester College Linux vulnerability: Copy fail (CVE-2026-31431)
58125 05 May Yes Entrepreneurs Circle Linux vulnerability: Copy fail (CVE-2026-31431)
58132 05 May Yes Sucden Linux kernel security update (CVE-2026-31431)
58152 05 May Yes Internal Weekly checks
58150 05 May Yes AskBio login to RTP server
58133 05 May Yes ATA Group [-External-] Linux kernel security update (CVE-2026-31431)
58140 05 May Yes Midnight Hax CRITICAL: Disk: fstab mounts on woodlands.midnighthax.com
58064 05 May Yes OGT rodney.internal.ogtip.com volume usage /srv/ngs
57714 05 May Yes Gravytrain web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk
58096 05 May Yes BD Group Linux vulnerability: Copy fail (CVE-2026-31431)
58104 05 May Yes Globecast Linux vulnerability: Copy fail (CVE-2026-31431)
58103 05 May Yes Global Brands Linux vulnerability: Copy fail (CVE-2026-31431)
58101 05 May Yes ERF Electrical Linux vulnerability: Copy fail (CVE-2026-31431)
58161 06 May Yes Crystal Units FW:
58133 06 May Yes ATA Group [-External-] Linux kernel security update (CVE-2026-31431)
58116 06 May Yes Quickline Linux vulnerability: Copy fail (CVE-2026-31431)
58111 06 May Yes Midnight Hax Linux vulnerability: Copy fail (CVE-2026-31431)
58113 06 May Yes Novadata Linux vulnerability: Copy fail (CVE-2026-31431)
58115 06 May Yes OGT Linux vulnerability: Copy fail (CVE-2026-31431)
58117 06 May Yes Reigate College Linux vulnerability: Copy fail (CVE-2026-31431)
58171 06 May Yes Sucden Storage alert: / on strlb-gs2-p1l01.sucden.co.uk > 90%
58132 06 May Yes Sucden Linux kernel security update (CVE-2026-31431)
58127 06 May Yes Trident Honda Linux vulnerability: Copy fail (CVE-2026-31431)
58097 06 May Yes Cirencester College Linux vulnerability: Copy fail (CVE-2026-31431)
58108 07 May Yes JISC Linux vulnerability: Copy fail (CVE-2026-31431)
58179 07 May Yes Internal Check for Security Notices and System Updates
58101 07 May Yes ERF Electrical Linux vulnerability: Copy fail (CVE-2026-31431)
58172 07 May Yes Crystal Units Fw: can't connect lisec server
58132 07 May Yes Sucden Linux kernel security update (CVE-2026-31431)
58133 07 May Yes ATA Group [-External-] Linux kernel security update (CVE-2026-31431)
58114 07 May Yes OpenCorporates Linux vulnerability: Copy fail (CVE-2026-31431)
58118 07 May Yes Rotastat Linux vulnerability: Copy fail (CVE-2026-31431)
58092 07 May Yes Advensys Linux vulnerability: Copy fail (CVE-2026-31431)
58110 07 May Yes Lantech Linux vulnerability: Copy fail (CVE-2026-31431)
58124 07 May Yes TCV Linux vulnerability: Copy fail (CVE-2026-31431)
58155 07 May No Quickline aql-svr-zabbix-db.quickline.co.uk Zabbix partitioning less than 10 days
58188 07 May Yes Lantech Fw: Incident# 224771 - Multiple Vulnerabilities in Apache HTTP Server
58192 08 May Yes Internal Check for Security Notices and System Updates
58197 08 May Yes TCV web4.tcv.org.uk HTTP/S checks timing out
58181 08 May No Internal Websites down on wey.tiger-computing.co.uk
58125 08 May Yes Entrepreneurs Circle Linux vulnerability: Copy fail (CVE-2026-31431)
58133 08 May Yes ATA Group [-External-] Linux kernel security update (CVE-2026-31431)
58090 08 May Yes Internal Copy fail
58187 08 May No BD Group eFiling: File Access Error
58117 08 May Yes Reigate College Linux vulnerability: Copy fail (CVE-2026-31431)
58105 08 May Yes Gravytrain Linux vulnerability: Copy fail (CVE-2026-31431)
58103 08 May Yes Global Brands Linux vulnerability: Copy fail (CVE-2026-31431)
58132 09 May Yes Sucden Linux kernel security update (CVE-2026-31431)
58213 11 May Yes OGT CRITICAL: System Health: Log Rotation on basil.internal.ogtip.com
58214 11 May Yes Midnight Hax fw.midnighthax.com volume usage /boot
58217 11 May Yes OGT DOWN: damien.internal.ogtip.com
58220 12 May Yes Internal icinga error
58218 12 May Yes Internal Weekly checks
58092 12 May Yes Advensys Linux vulnerability: Copy fail (CVE-2026-31431)
58110 12 May Yes Lantech Linux vulnerability: Copy fail (CVE-2026-31431)
58119 12 May Yes STS NHS FT Linux vulnerability: Copy fail (CVE-2026-31431)
58123 12 May Yes Tennants Distribution Linux vulnerability: Copy fail (CVE-2026-31431)
58112 12 May Yes NFW Linux vulnerability: Copy fail (CVE-2026-31431)
58213 12 May Yes OGT CRITICAL: System Health: Log Rotation on basil.internal.ogtip.com
58189 12 May No Internal /tcl/avon/tcl-ingresss restarts
58155 12 May No Quickline aql-svr-zabbix-db.quickline.co.uk Zabbix partitioning less than 10 days
58116 12 May Yes Quickline Linux vulnerability: Copy fail (CVE-2026-31431)
58124 12 May Yes TCV Linux vulnerability: Copy fail (CVE-2026-31431)
57681 12 May No TCV Upgrade servers to Debian 13 Trixie
58126 12 May Yes Top To Toe Linux vulnerability: Copy fail (CVE-2026-31431)
58234 14 May Yes Internal Action Required: Shared item received 05/13/2026 (admin@tiger-computing.co.uk)
57714 14 May Yes Gravytrain web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk
58213 14 May No OGT CRITICAL: System Health: Log Rotation on basil.internal.ogtip.com
58156 14 May Yes Quickline Zabbix DB
58207 14 May Yes Top To Toe Examine / Potentially Block Outgoing URL Requests To A Particular Domain
58228 14 May Yes Gravytrain Certbot failed on app.prod.qs1.grvytrn.co.uk
58184 14 May Yes Troika Deletion of confidential data request
58224 14 May Yes AskBio Cristina
58090 14 May No Internal Copy fail
58199 14 May Yes Internal Certificate expiring: calcifer.boo.tc (crb)
57734 14 May Yes Entrepreneurs Circle Multiple Servers
58088 14 May Yes OGT Upgrade blaney.internal.ogtip.com to Debian 13 Trixie
58185 14 May Yes OpenCorporates Add Cloudwatch Agent to bot VM
58242 15 May Yes Tangram Tangram Gitlab upgrade (18.11.3)
58247 15 May Yes Internal Check for Security Notices and System Updates
58112 15 May Yes NFW Linux vulnerability: Copy fail (CVE-2026-31431)
58228 15 May Yes Gravytrain Certbot failed on app.prod.qs1.grvytrn.co.uk
58091 15 May Yes Internal CRITICAL: Backups: Backup to woodlands.midnighthax.com on mersey.tiger-computing.co.uk
58170 15 May Yes AskBio New user
57677 15 May Yes BD Group Upgrade servers to Debian 13 Trixie | EFSRV-21666
55616 15 May Yes OGT OGT OS upgrades (Debian 10)
58221 15 May Yes TCV TCV-CRM PHP Update
57681 15 May Yes TCV Upgrade servers to Debian 13 Trixie
58270 18 May Yes Troika tron.troika.lan volume usage /mnt/pve/troika_vm_v2
58091 18 May Yes Internal CRITICAL: Backups: Backup to woodlands.midnighthax.com on mersey.tiger-computing.co.uk
58117 18 May Yes Reigate College Linux vulnerability: Copy fail (CVE-2026-31431)
58155 18 May No Quickline aql-svr-zabbix-db.quickline.co.uk Zabbix partitioning less than 10 days
58275 18 May Yes TCV Storage alert: /var on web4.tcv.org.uk
58223 18 May Yes ITC Compliance Proxy quote
58125 18 May No Entrepreneurs Circle Linux vulnerability: Copy fail (CVE-2026-31431)
58276 18 May Yes OGT Storage alert: /srv/illumina_data on rodney.internal.ogtip.com
58255 18 May Yes Lantech ClamAV warnings this morning (15/05/2026)
58116 18 May Yes Quickline Linux vulnerability: Copy fail (CVE-2026-31431)
58221 18 May Yes TCV TCV-CRM PHP Update
58273 18 May Yes OGT Run updates failure on blaney.internal.ogtip.com
58282 18 May Yes OGT Restart Docker service on Basil
47594 18 May No Internal PyTrack Development
58284 19 May Yes Internal Check for Security Notices and System Updates
58155 19 May Yes Quickline aql-svr-zabbix-db.quickline.co.uk Zabbix partitioning less than 10 days
57714 19 May Yes Gravytrain web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk
58278 19 May Yes AskBio /tmp cleanup script errors on talisker
58110 19 May Yes Lantech Linux vulnerability: Copy fail (CVE-2026-31431)
58117 19 May Yes Reigate College Linux vulnerability: Copy fail (CVE-2026-31431)
58283 19 May Yes Internal Weekly checks
58277 19 May Yes JISC Re: Firewall update required
58228 19 May Yes Gravytrain Certbot failed on app.prod.qs1.grvytrn.co.uk
58115 19 May Yes OGT Linux vulnerability: Copy fail (CVE-2026-31431)
58221 19 May Yes TCV TCV-CRM PHP Update
58112 19 May Yes NFW Linux vulnerability: Copy fail (CVE-2026-31431)
58286 19 May Yes Lantech Storage utilisation warning: / on ipa-m3.private.ipa.ie
58290 20 May Yes Internal Check for Security Notices and System Updates
58287 20 May Yes Crystal Units Storage utilisation warning: /backup on crylonlis2024.crystal.local
58296 20 May Yes Internal WARNING: Backups: BackupPC directories (NRPE) on mersey.tiger-computing.co.uk
58065 20 May No Tangram K8s: Decommission Staging and reconfigure Prod for on-demand
57681 20 May Yes TCV Upgrade servers to Debian 13 Trixie
58289 20 May Yes OpenCorporates Add new user to bot2 server
58293 20 May Yes OGT mickey/granddad.internal.ogtip.com configuration failure
58292 20 May Yes Internal DOWN: trent.tiger-computing.co.uk
58271 20 May Yes NFW nfwgs2.nfw.internal volume usage /home
58288 20 May No Gravytrain Certbot failed on app.prod.qs1.grvytrn.co.uk
58115 20 May Yes OGT Linux vulnerability: Copy fail (CVE-2026-31431)
58286 20 May Yes Lantech Storage utilisation warning: / on ipa-m3.private.ipa.ie
58279 20 May Yes Globecast DB Issues
47594 20 May No Internal PyTrack Development
47594 21 May No Internal PyTrack Development
58304 21 May Yes Sucden Transition the Tiger//Sucden Monthly Progress Meeting from Google Meet to Teams
58121 21 May Yes Sysdoc Linux vulnerability: Copy fail (CVE-2026-31431)
58115 21 May Yes OGT Linux vulnerability: Copy fail (CVE-2026-31431)
58308 21 May Yes Geograph geograph/prod node not ready
58303 21 May Yes Top To Toe RE: Re: STILL DOWN: toptotoe-staging.net is still offline ([28] Timeout was reached (Operation timed out after 30001 milliseconds with 0 bytes received))
58279 21 May Yes Globecast DB Issues
58122 21 May Yes Tangram Linux vulnerability: Copy fail (CVE-2026-31431)
58288 21 May Yes Gravytrain Certbot failed on app.prod.qs1.grvytrn.co.uk
58236 21 May Yes Internal drbd data sync issue
58291 21 May Yes AskBio CRITICAL: Networking: SSH on rtp-promptdv-01.askbio.com
58309 21 May Yes ITC Compliance Proxy quote (consultancy)
57379 21 May No Sucden F5 load balancer replacement (consultancy)
58277 21 May Yes JISC Re: Firewall update required
58286 21 May Yes Lantech Storage utilisation warning: / on ipa-m3.private.ipa.ie
58294 21 May Yes Trident Honda smbfs1.trident.lan host down
58125 21 May Yes Entrepreneurs Circle Linux vulnerability: Copy fail (CVE-2026-31431)
58316 22 May Yes Troika DOWN: tron/tricky.troika.lan
58227 22 May No Gravytrain MySQL queries: Best way to update large tables without locking them & MySQL 8.0 upgrade
58286 22 May Yes Lantech Storage utilisation warning: / on ipa-m3.private.ipa.ie
57714 22 May Yes Gravytrain web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk
58201 22 May Yes Gravytrain Certificate expiring: www.bedfordinsurance.co.uk
58318 22 May Yes AskBio Re: RTP Server Setup and Access
58313 22 May Yes OGT basil.internal.ogtip.com volume usage /data
58317 22 May Yes OGT manuel.internal.ogtip.com restic issues
58321 22 May Yes NFW DOWN: nfwgs2.nfw.internal
58202 22 May Yes Entrepreneurs Circle VPN certificate expiring: srv.entrepreneurscircle.org
58325 26 May Yes Internal Check for Security Notices and System Updates
58286 26 May Yes Lantech Storage utilisation warning: / on ipa-m3.private.ipa.ie
58203 26 May Yes ITC Compliance Certificate expiring: web-vip2.itccompliance.co.uk
58316 26 May Yes Troika DOWN: tron/tricky.troika.lan
58139 26 May No Sucden Create @sucfin.com accounts for TCL
58331 26 May Yes AskBio Nikita Password
58329 26 May Yes AskBio backups issue
58303 26 May Yes Top To Toe RE: Re: STILL DOWN: toptotoe-staging.net is still offline ([28] Timeout was reached (Operation timed out after 30001 milliseconds with 0 bytes received))
58279 26 May Yes Globecast DB Issues
58294 26 May Yes Trident Honda smbfs1.trident.lan host down
58317 26 May Yes OGT manuel.internal.ogtip.com restic issues
58023 26 May No Quickline aql-svr-zabbix-app.quickline.co.uk backups to mersey problem
58333 26 May Yes Internal [FIRING: 1 for tcl/avon] KubePodCrashLooping in rt
58312 26 May Yes Tangram DGX Server Decommissioning Options
58238 26 May Yes Trident Honda Remove Trident Honda servers from support
58335 27 May Yes OGT rodney.internal.ogtip.com volume usage /srv/department
58337 28 May Yes Internal Check for Security Notices and System Updates
58335 28 May Yes OGT rodney.internal.ogtip.com volume usage /srv/department
58312 28 May Yes Tangram DGX Server Decommissioning Options
58238 28 May No Trident Honda Remove Trident Honda servers from support
58158 28 May No Sysdoc Fw: Action recommended: Update automation that expects securityType to be null before 30 April 2026
58331 28 May Yes AskBio Nikita Password
58338 28 May Yes Internal nene1/2.ipa.tigr.uk unmerged config
58280 28 May Yes Azura *.opentrk.com on ocado1,2 expiring
54777 28 May No Internal system reboot required monitoring
58343 29 May Yes Internal Check for Security Notices and System Updates
58139 29 May Yes Sucden Create @sucfin.com accounts for TCL
58303 29 May Yes Top To Toe RE: Re: STILL DOWN: toptotoe-staging.net is still offline ([28] Timeout was reached (Operation timed out after 30001 milliseconds with 0 bytes received))
58300 29 May Yes None Create support account for Razvan Anton
58156 29 May Yes Quickline Zabbix DB
58348 29 May Yes OGT WARNING: NRPE Disk: /srv/ngs on rodney.internal.ogtip.com
58349 29 May Yes Advensys CRITICAL: Networking: SSH on arpinodeb.clients.advensys.internal
58352 30 May Yes Internal Multiple client systems down
58361 01 Jun Yes TCV WARNING: System Health: Kitchen Sink on tcv-crm.tcv.org.uk
58354 01 Jun Yes Internal Check for Security Notices and System Updates
58352 01 Jun Yes Internal Multiple client systems down
58349 01 Jun Yes Advensys CRITICAL: Networking: SSH on arpinodeb.clients.advensys.internal
58359 01 Jun Yes Koinex WARNING: System Health: Reboot Alert on koinexserver.home
58301 01 Jun Yes Sucden Access to Tigers Grafana monitoring for Sucden Financial
58102 01 Jun Yes Geograph Linux vulnerability: Copy fail (CVE-2026-31431)
58122 01 Jun Yes Tangram Linux vulnerability: Copy fail (CVE-2026-31431)
58344 01 Jun Yes AskBio edb-coll.askbio.com backup failure
58347 01 Jun Yes TCV Mail forwarding for new RT queue
57784 01 Jun Yes AskBio Configure RTP server for support and functionality
58288 01 Jun Yes Gravytrain Certbot failed on app.prod.qs1.grvytrn.co.uk
57611 01 Jun No Crystal Units crylonlis2024 RHEL renewal
58374 01 Jun Yes AskBio CRITICAL: System Health: Systemd State on edb-mull.askbio.com
58390 02 Jun Yes Internal Ticket autoresponder loop
58405 02 Jun Yes Koinex WARNING: System Health: Reboot Alert on koinexserver.home
58377 02 Jun Yes Internal Check for Security Notices and System Updates
58374 02 Jun Yes AskBio CRITICAL: System Health: Systemd State on edb-mull.askbio.com
58339 02 Jun No Quickline Zabbix DB (consultancy)
58115 02 Jun Yes OGT Linux vulnerability: Copy fail (CVE-2026-31431)
58420 03 Jun Yes Internal Check for Security Notices and System Updates
58421 03 Jun Yes AskBio CRITICAL: Backups: Restic s3.weka.backup on edb-coll.askbio.com
58422 03 Jun Yes Novadata WARNING: NRPE Disk: All Disks on arcturus.novadata.internal
58425 03 Jun Yes Cirencester College Mount volume script ccolive
58303 03 Jun Yes Top To Toe RE: Re: STILL DOWN: toptotoe-staging.net is still offline ([28] Timeout was reached (Operation timed out after 30001 milliseconds with 0 bytes received))
58125 03 Jun Yes Entrepreneurs Circle Linux vulnerability: Copy fail (CVE-2026-31431)
58424 03 Jun Yes AskBio ADE drive
58115 03 Jun Yes OGT Linux vulnerability: Copy fail (CVE-2026-31431)
58430 04 Jun Yes Reigate College rc-mss.reigate.ac.uk root volume expansion
58431 04 Jun Yes Internal Check for Security Notices and System Updates
58429 04 Jun No AskBio Fw: FAO All Tenants: Easter Bush Buildings Network Outage 18th June 2026 07:00-08:30 AM
58432 04 Jun Yes OGT CRITICAL: NRPE Disk: All Disks on manuel.internal.ogtip.com
58433 04 Jun Yes BD Group CRITICAL: HTTP: my.eacbs.com HTTP on ef-v5-nodes.c.ef-platform.internal
58351 04 Jun Yes Gravytrain Upgrade RDS
58376 04 Jun No Internal Weekly checks
57625 04 Jun Yes Sucden Rebuild interstar01/02 for F5 replacement
58422 04 Jun Yes Novadata WARNING: NRPE Disk: All Disks on arcturus.novadata.internal
58434 04 Jun Yes Internal Icinga timeouts
58438 04 Jun Yes Sucden Upgrade Uyuni
58441 04 Jun Yes OGT CRITICAL: NRPE Disk: All Disks on basil.internal.ogtip.com
58424 04 Jun Yes AskBio ADE drive
58443 05 Jun Yes Troika DOWN: tricky.troika.lan
58442 05 Jun Yes Internal Check for Security Notices and System Updates
58201 05 Jun Yes Gravytrain Certificate expiring: www.bedfordinsurance.co.uk
58105 05 Jun Yes Gravytrain Linux vulnerability: Copy fail (CVE-2026-31431)
58279 05 Jun Yes Globecast DB Issues
58312 05 Jun Yes Tangram DGX Server Decommissioning Options
58203 05 Jun Yes ITC Compliance Certificate expiring: web-vip2.itccompliance.co.uk
58444 05 Jun Yes Reigate College rc-mss.reigate.ac.uk volume expansion
58428 05 Jun Yes TCV tcv.org.uk - Fonts folder permissions
58424 05 Jun Yes AskBio ADE drive
58446 05 Jun Yes Troika CRITICAL: System Health: Systemd State on tricky.troika.lan
58339 05 Jun No Quickline Zabbix DB (consultancy)

git hash: master (45d950f7)