| RT | Work date | Ticket updated? | Client | Subject |
|---|---|---|---|---|
| 57700 | 30 Mar | Yes | Sucden | declan and duffman decom |
| 57675 | 30 Mar | Yes | AskBio | Upgrade servers to Debian 13 Trixie |
| 57678 | 30 Mar | No | Top To Toe | Upgrade server to Debian 13 Trixie |
| 57232 | 30 Mar | Yes | Gravytrain | Setup SecurityGroups for Gravytrain |
| 57719 | 30 Mar | Yes | Trident Honda | VM migration |
| 57679 | 30 Mar | Yes | Rotastat | Upgrade server to Debian 13 Trixie |
| 57684 | 30 Mar | No | Imoves | Upgrade servers to Debian 13 Trixie |
| 57175 | 30 Mar | No | Internal | crl expiry check |
| 57759 | 30 Mar | Yes | AskBio | AskBio hosts down |
| 57768 | 31 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57675 | 31 Mar | Yes | AskBio | Upgrade servers to Debian 13 Trixie |
| 57767 | 31 Mar | Yes | Internal | Weekly checks |
| 57772 | 31 Mar | Yes | Quickline | Zabbix Upgrade (Consultancy) |
| 57773 | 31 Mar | Yes | OpenCorporates | [FIRING:1] DatasourceError Tiger Computing (ElastiCache Connections (openc-frontend-003)) |
| 57232 | 31 Mar | Yes | Gravytrain | Setup SecurityGroups for Gravytrain |
| 57765 | 31 Mar | No | Internal | Setup Yubikey |
| 57677 | 31 Mar | Yes | BD Group | Upgrade servers to Debian 13 Trixie | EFSRV-21666 |
| 57774 | 31 Mar | Yes | Tangram | DGX H100 Maintenance – GPU Replacement |
| 57671 | 31 Mar | Yes | JISC | Upgrade servers to Debian 13 Trixie |
| 57731 | 31 Mar | Yes | Troika | Rebuild Tron with Proxmox |
| 57672 | 31 Mar | Yes | Cirencester College | Upgrade servers to Debian 13 Trixie |
| 57772 | 01 Apr | Yes | Quickline | Zabbix Upgrade (Consultancy) |
| 57773 | 01 Apr | Yes | OpenCorporates | [FIRING:1] DatasourceError Tiger Computing (ElastiCache Connections (openc-frontend-003)) |
| 57769 | 01 Apr | Yes | NFW | nfwgs2.nfw.internal samba cleanup script error |
| 57750 | 01 Apr | Yes | Sucden | Relocate interstar03/04 from IXN to GS2 -build out to Ubuntu |
| 57750 | 02 Apr | Yes | Sucden | Relocate interstar03/04 from IXN to GS2 -build out to Ubuntu |
| 57675 | 02 Apr | Yes | AskBio | Upgrade servers to Debian 13 Trixie |
| 57783 | 02 Apr | Yes | Reigate College | CRITICAL: Networking: SSH on rc-mss.reigate.ac.uk |
| 57716 | 02 Apr | Yes | OGT | sybil.internal.ogtip.com volume usage /Data |
| 56003 | 02 Apr | Yes | OGT | Upgrade or replace basil.internal.ogtip.com |
| 57672 | 02 Apr | Yes | Cirencester College | Upgrade servers to Debian 13 Trixie |
| 57673 | 02 Apr | No | Global Brands | Upgrade servers to Debian 13 Trixie |
| 57529 | 02 Apr | No | Rotastat | gallus.rotastat.com SSL/TLS certificate expiry |
| 57678 | 02 Apr | Yes | Top To Toe | Upgrade server to Debian 13 Trixie |
| 57681 | 02 Apr | Yes | TCV | Upgrade servers to Debian 13 Trixie |
| 57232 | 02 Apr | No | Gravytrain | Setup SecurityGroups for Gravytrain |
| 57684 | 02 Apr | Yes | Imoves | Upgrade servers to Debian 13 Trixie |
| 57713 | 02 Apr | Yes | OGT | rodney1.internal.ogtip.com failed disk |
| 57787 | 07 Apr | Yes | Internal | Check for Security Notices and System Updates |
| 57797 | 07 Apr | Yes | Internal | Weekly checks |
| 57677 | 07 Apr | Yes | BD Group | Upgrade servers to Debian 13 Trixie | EFSRV-21666 |
| 57796 | 07 Apr | No | Internal | Purge old client password records |
| 57175 | 07 Apr | No | Internal | crl expiry check |
| 55616 | 07 Apr | No | OGT | OGT OS upgrades (Debian 10) |
| 57232 | 07 Apr | No | Gravytrain | Setup SecurityGroups for Gravytrain |
| 57808 | 07 Apr | Yes | Internal | Spam flooding the support mailbox |
| 57781 | 07 Apr | Yes | OGT | basil.internal.ogtip.com volume usage /var |
| 57716 | 07 Apr | Yes | OGT | sybil.internal.ogtip.com volume usage /Data |
| 57750 | 07 Apr | Yes | Sucden | Relocate interstar03/04 from IXN to GS2 -build out to Ubuntu |
| 57770 | 07 Apr | Yes | TCV | tcv-crm.tcv.org.uk cron php script error |
| 57734 | 07 Apr | Yes | Entrepreneurs Circle | Multiple Servers |
| 57750 | 08 Apr | Yes | Sucden | Relocate interstar03/04 from IXN to GS2 -build out to Ubuntu |
| 57849 | 08 Apr | Yes | Internal | Check for Security Notices and System Updates |
| 57851 | 08 Apr | Yes | NFW | nfwgs2.nfw.internal unmerged configuration |
| 57529 | 08 Apr | Yes | Rotastat | gallus.rotastat.com SSL/TLS certificate expiry |
| 57793 | 08 Apr | Yes | Internal | Monthly certificate expiry check |
| 57653 | 08 Apr | No | Azura | Configure Fivetran access to Ocado* servers |
| 57778 | 08 Apr | Yes | Internal | Upgrade Lime Survey |
| 57175 | 08 Apr | No | Internal | crl expiry check |
| 57808 | 09 Apr | Yes | Internal | Spam flooding the support mailbox |
| 57855 | 09 Apr | No | Troika | Unable to login to tricky |
| 57695 | 09 Apr | Yes | Midnight Hax | fw.midnighthax.com configure graceful shutdown on power outage. |
| 57175 | 09 Apr | No | Internal | crl expiry check |
| 57731 | 09 Apr | Yes | Troika | Rebuild Tron with Proxmox |
| 57232 | 09 Apr | No | Gravytrain | Setup SecurityGroups for Gravytrain |
| 57937 | 09 Apr | No | Quickline | Disk critically full on aql-svr-zabbix-db |
| 57863 | 09 Apr | Yes | Tangram | [FIRING: 5 for tangram/prod] AWSBackupCopyJobFailedToComplete |
| 57862 | 10 Apr | Yes | Tangram | Tangram Gitlab upgrade (18.10.3) |
| 57859 | 10 Apr | No | Internal | tcl/avon prometheus job missing |
| 57937 | 10 Apr | No | Quickline | Disk critically full on aql-svr-zabbix-db |
| 57798 | 10 Apr | Yes | Koinex | koinexserver.local owncloud/php version |
| 57720 | 10 Apr | No | Azura | UNKNOWN: Hardware: Dell OpenManage on ocado2.opentrk.com |
| 57175 | 10 Apr | No | Internal | crl expiry check |
| 57872 | 10 Apr | Yes | Internal | Phishing mail |
| 57874 | 10 Apr | Yes | BD Group | Install PHP 8.2 on staging server |
| 57875 | 10 Apr | Yes | Troika | Rebuild Tron with Proxmox (consultancy) |
| 57674 | 10 Apr | Yes | Crystal Units | Upgrade servers to Debian 13 Trixie |
| 57678 | 10 Apr | Yes | Top To Toe | Upgrade server to Debian 13 Trixie |
| 57853 | 10 Apr | Yes | Tangram | Expiring SSL certificate: AWS Client VPN |
| 57878 | 13 Apr | Yes | Internal | Nextcloud is down |
| 57883 | 13 Apr | Yes | Koinex | WARNING: Mail: Queue Length on koinexserver.home |
| 57877 | 13 Apr | Yes | AskBio | All systems down |
| 57871 | 13 Apr | Yes | Internal | Another phishing email: Fwd: FW: PH26-KEI04-47052-FGL 35 |
| 57884 | 13 Apr | Yes | Tangram | CRITICAL: System Health: Systemd State on dgx1.internal.etherapeutics.co.uk |
| 57859 | 13 Apr | Yes | Internal | tcl/avon prometheus job missing |
| 57876 | 13 Apr | Yes | OGT | Storage alert: /srv/department on rodney.internal.ogtip.com |
| 57784 | 13 Apr | Yes | AskBio | Configure RTP server for support and functionality |
| 57858 | 13 Apr | Yes | Troika | tricky.troika.lan monitoring enhancements |
| 57875 | 13 Apr | Yes | Troika | Rebuild Tron with Proxmox (consultancy) |
| 57864 | 13 Apr | Yes | Sucden | Interstar01/02 rebuild to ubuntu |
| 57919 | 13 Apr | Yes | Imoves | Investigate PHP-related issues with staging site |
| 57923 | 14 Apr | Yes | Internal | Check for Security Notices and System Updates |
| 57922 | 14 Apr | Yes | Internal | Weekly checks |
| 57853 | 14 Apr | Yes | Tangram | Expiring SSL certificate: AWS Client VPN |
| 57671 | 14 Apr | Yes | JISC | Upgrade servers to Debian 13 Trixie |
| 57934 | 15 Apr | Yes | Internal | Check for Security Notices and System Updates |
| 57937 | 15 Apr | Yes | Quickline | Disk critically full on aql-svr-zabbix-db |
| 57879 | 15 Apr | No | Quickline | Zabbix database partition error; please verify and fix as needed (workaround currently in place) |
| 57859 | 16 Apr | Yes | Internal | tcl/avon prometheus job missing |
| 57941 | 16 Apr | Yes | AskBio | /var on Talisker at 90% |
| 57930 | 16 Apr | Yes | Sucden | Storage alert: /srv/uyuni/srv/www on patrs-gs2-p1l01.sucden.co.uk |
| 57932 | 16 Apr | Yes | Sucden | Readdress globabstr01 and 02 |
| 57936 | 16 Apr | Yes | Crystal Units | FW: Shapes drawing with spacer cutting size |
| 57232 | 16 Apr | No | Gravytrain | Setup SecurityGroups for Gravytrain |
| 57149 | 16 Apr | Yes | Geograph | Important kubernetes change - geograph |
| 57763 | 16 Apr | Yes | Sucden | interstar05-10.sucden.co.uk IPMI errors |
| 57947 | 17 Apr | Yes | Internal | Check for Security Notices and System Updates |
| 57944 | 17 Apr | Yes | AskBio | ZFS pool data fragmentation on talisker.synpromics.com |
| 57930 | 17 Apr | No | Sucden | Storage alert: /srv/uyuni/srv/www on patrs-gs2-p1l01.sucden.co.uk |
| 57949 | 17 Apr | Yes | Troika | tricky.troika.lan stuck updates |
| 57784 | 17 Apr | Yes | AskBio | Configure RTP server for support and functionality |
| 57948 | 17 Apr | Yes | Internal | ouse/trident/jisc cluster package diffs |
| 57879 | 17 Apr | Yes | Quickline | Zabbix database partition error; please verify and fix as needed (workaround currently in place) |
| 56447 | 17 Apr | No | Troika | Troika Support |
| 57925 | 17 Apr | Yes | AskBio | New installs |
| 57951 | 17 Apr | Yes | Midnight Hax | Fix package double declaration on ws-trixie.midnighthax.com |
| 57952 | 17 Apr | Yes | ITC Compliance | Timings for system |
| 57958 | 20 Apr | Yes | Internal | Check for Security Notices and System Updates |
| 57963 | 20 Apr | Yes | AskBio | WARNING: Security: Let's Encrypt Certificates on darkmatter.synpromics.com |
| 57919 | 20 Apr | Yes | Imoves | Investigate PHP-related issues with staging site |
| 57175 | 20 Apr | No | Internal | crl expiry check |
| 57232 | 20 Apr | Yes | Gravytrain | Setup SecurityGroups for Gravytrain |
| 57954 | 20 Apr | Yes | BD Group | EFSRV-21761 eFiling high load |
| 57959 | 20 Apr | Yes | OGT | rodney1.internal.ogtip.com failed disk |
| 57965 | 20 Apr | Yes | OGT | Spare disk for Rodneys |
| 57961 | 20 Apr | Yes | Reigate College | rc-mss.reigate.ac.uk root volume usage |
| 57674 | 20 Apr | Yes | Crystal Units | Upgrade servers to Debian 13 Trixie |
| 57763 | 20 Apr | Yes | Sucden | interstar05-10.sucden.co.uk IPMI errors |
| 57967 | 20 Apr | Yes | Tangram | tangram/prod pods in non ready state |
| 56127 | 20 Apr | No | Gravytrain | Gravytrain - Tiger Computing |
| 57962 | 20 Apr | Yes | Cirencester College | ccolive.cirencester.local storage volume usage /var |
| 57944 | 20 Apr | Yes | AskBio | ZFS pool data fragmentation on talisker.synpromics.com |
| 55616 | 20 Apr | Yes | OGT | OGT OS upgrades (Debian 10) |
| 56127 | 21 Apr | No | Gravytrain | Gravytrain - Tiger Computing |
| 57971 | 21 Apr | Yes | Sucden | Rebuild HK servers |
| 57959 | 21 Apr | Yes | OGT | rodney1.internal.ogtip.com failed disk |
| 57967 | 21 Apr | No | Tangram | tangram/prod pods in non ready state |
| 57964 | 21 Apr | Yes | Trident Honda | WARNING: Cluster: Csync2 on vmsvr2.trident.lan |
| 57675 | 21 Apr | Yes | AskBio | Upgrade servers to Debian 13 Trixie |
| 57975 | 21 Apr | Yes | OGT | Storage alert: /srv/illumina_data on rodney.internal.ogtip.com |
| 57976 | 21 Apr | Yes | NFW | WARNING: Mail: Exim Panic Log on nfwgs2.nfw.internal |
| 57968 | 21 Apr | Yes | NFW | Email Forwarding |
| 57965 | 21 Apr | Yes | OGT | Spare disk for Rodneys |
| 57355 | 21 Apr | No | Internal | TigerEye / Client Portal / Django Clients Development |
| 57671 | 22 Apr | Yes | JISC | Upgrade servers to Debian 13 Trixie |
| 57982 | 22 Apr | Yes | Sucden | globalstar01/02.sucden.co.uk failed services |
| 57972 | 22 Apr | Yes | Sucden | Connectivity Issue from IXN and PPS and GS2 to Azure. |
| 57962 | 22 Apr | Yes | Cirencester College | ccolive.cirencester.local storage volume usage /var |
| 57944 | 22 Apr | Yes | AskBio | ZFS pool data fragmentation on talisker.synpromics.com |
| 57964 | 22 Apr | Yes | Trident Honda | WARNING: Cluster: Csync2 on vmsvr2.trident.lan |
| 57675 | 22 Apr | Yes | AskBio | Upgrade servers to Debian 13 Trixie |
| 57981 | 22 Apr | Yes | Internal | Check for Security Notices and System Updates |
| 57977 | 22 Apr | Yes | Troika | Tron VM NFS mounts |
| 57985 | 22 Apr | Yes | JISC | BCP questions |
| 54777 | 22 Apr | No | Internal | system reboot required monitoring |
| 57943 | 22 Apr | No | Internal | Piesup Development |
| 57988 | 22 Apr | Yes | Troika | Tron Rebuild |
| 57989 | 22 Apr | Yes | Internal | Gitlab upgrades (18.11) |
| 57996 | 23 Apr | Yes | Internal | Check for Security Notices and System Updates |
| 57997 | 23 Apr | Yes | OGT | rodney1 reboot/stonith problem |
| 57944 | 23 Apr | Yes | AskBio | ZFS pool data fragmentation on talisker.synpromics.com |
| 57232 | 23 Apr | Yes | Gravytrain | Setup SecurityGroups for Gravytrain |
| 57714 | 23 Apr | Yes | Gravytrain | web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk |
| 57999 | 23 Apr | Yes | AskBio | AskBio outage |
| 57987 | 23 Apr | Yes | OpenCorporates | Update a user for access to aws-bot2 server |
| 57994 | 23 Apr | Yes | Tangram | [FIRING: 1 for tangram/stage] ThanosCompactHalted in tcl-monitoring |
| 58000 | 23 Apr | Yes | Tangram | [FIRING: 1 for tangram/prod] KubePersistentVolumeFillingUp in tcl-monitoring |
| 57879 | 23 Apr | Yes | Quickline | Zabbix database partition error; please verify and fix as needed (workaround currently in place) |
| 57940 | 23 Apr | Yes | OpenCorporates | analysis app release/prod deploy |
| 57992 | 23 Apr | Yes | AskBio | GITLAB_TOKEN and GITLAB_USERNAME on new RTP server |
| 57678 | 23 Apr | Yes | Top To Toe | Upgrade server to Debian 13 Trixie |
| 57990 | 24 Apr | Yes | Tangram | Tangram Gitlab upgrade (18.11) |
| 58007 | 24 Apr | Yes | Internal | Check for Security Notices and System Updates |
| 57681 | 24 Apr | Yes | TCV | Upgrade servers to Debian 13 Trixie |
| 58008 | 24 Apr | Yes | Tangram | CRITICAL: AWS Site-to-Site VPN: Tunnel2 on dgx1.internal.etherapeutics.co.uk |
| 58006 | 24 Apr | Yes | AskBio | Darkmatter ssh oddity |
| 57232 | 24 Apr | Yes | Gravytrain | Setup SecurityGroups for Gravytrain |
| 55616 | 24 Apr | Yes | OGT | OGT OS upgrades (Debian 10) |
| 57987 | 24 Apr | Yes | OpenCorporates | Update a user for access to aws-bot2 server |
| 58010 | 24 Apr | Yes | Trident Honda | VMs Hera and Dokuwiki |
| 58014 | 24 Apr | Yes | AskBio | uv |
| 58011 | 24 Apr | Yes | Sucden | OLM (svaolmgs201) decommission |
| 58022 | 27 Apr | Yes | Internal | Check for Security Notices and System Updates |
| 57944 | 27 Apr | Yes | AskBio | ZFS pool data fragmentation on talisker.synpromics.com |
| 57675 | 27 Apr | Yes | AskBio | Upgrade servers to Debian 13 Trixie |
| 58024 | 27 Apr | Yes | Tangram | tangram/prod pods in non ready state |
| 58006 | 27 Apr | Yes | AskBio | Darkmatter ssh oddity |
| 57962 | 27 Apr | Yes | Cirencester College | ccolive.cirencester.local storage volume usage /var |
| 58023 | 27 Apr | Yes | Quickline | aql-svr-zabbix-app.quickline.co.uk backups to mersey problem |
| 57968 | 27 Apr | Yes | NFW | Email Forwarding |
| 58019 | 27 Apr | Yes | Top To Toe | Re: STILL DOWN: toptotoe-staging.net is still offline ([28] Timeout was reached (Operation timed out after 30001 milliseconds with 0 bytes received)) |
| 58060 | 27 Apr | Yes | Global Brands | Printer issue |
| 58062 | 27 Apr | Yes | AskBio | python-is-python3 |
| 57943 | 27 Apr | No | Internal | Piesup Development |
| 58019 | 28 Apr | Yes | Top To Toe | Re: STILL DOWN: toptotoe-staging.net is still offline ([28] Timeout was reached (Operation timed out after 30001 milliseconds with 0 bytes received)) |
| 58061 | 28 Apr | Yes | NFW | DOWN: nfwgs2.nfw.internal |
| 58074 | 28 Apr | Yes | Crystal Units | crylonlis2024 reboot |
| 58069 | 28 Apr | Yes | Internal | Weekly checks |
| 58072 | 28 Apr | Yes | Koinex | DOWN: koinexserver.home |
| 57675 | 28 Apr | Yes | AskBio | Upgrade servers to Debian 13 Trixie |
| 57940 | 28 Apr | Yes | OpenCorporates | analysis app release/prod deploy |
| 57962 | 28 Apr | Yes | Cirencester College | ccolive.cirencester.local storage volume usage /var |
| 57379 | 28 Apr | No | Sucden | F5 load balancer replacement (consultancy) |
| 57985 | 28 Apr | Yes | JISC | BCP questions |
| 58060 | 28 Apr | Yes | Global Brands | Printer issue |
| 58076 | 28 Apr | Yes | AskBio | exim4 not starting on coll,jura |
| 57379 | 29 Apr | No | Sucden | F5 load balancer replacement (consultancy) |
| 57675 | 29 Apr | Yes | AskBio | Upgrade servers to Debian 13 Trixie |
| 58023 | 29 Apr | No | Quickline | aql-svr-zabbix-app.quickline.co.uk backups to mersey problem |
| 58079 | 29 Apr | Yes | AskBio | pyenv on upgraded servers |
| 58061 | 29 Apr | Yes | NFW | DOWN: nfwgs2.nfw.internal |
| 57944 | 29 Apr | Yes | AskBio | ZFS pool data fragmentation on talisker.synpromics.com |
| 57965 | 29 Apr | Yes | OGT | Spare disk for Rodneys |
| 58078 | 29 Apr | Yes | TCV | RT autoreply issues |
| 55616 | 29 Apr | Yes | OGT | OGT OS upgrades (Debian 10) |
| 58090 | 30 Apr | Yes | Internal | Copy fail |
| 58134 | 30 Apr | Yes | Internal | Green monitoring check showing as a problem in Icinga |
| 58068 | 30 Apr | Yes | BD Group | Update .htaccess config. |
| 55616 | 30 Apr | Yes | OGT | OGT OS upgrades (Debian 10) |
| 58011 | 30 Apr | Yes | Sucden | OLM (svaolmgs201) decommission |
| 57679 | 30 Apr | Yes | Rotastat | Upgrade server to Debian 13 Trixie |
| 57611 | 30 Apr | No | Crystal Units | crylonlis2024 RHEL renewal |
| 57879 | 01 May | Yes | Quickline | Zabbix database partition error; please verify and fix as needed (workaround currently in place) |
| 58093 | 01 May | Yes | AskBio | Linux vulnerability: Copy fail (CVE-2026-31431) |
| 58090 | 01 May | Yes | Internal | Copy fail |
| 58106 | 01 May | Yes | Imoves | Linux vulnerability: Copy fail (CVE-2026-31431) |
| 58133 | 01 May | Yes | ATA Group | [-External-] Linux kernel security update (CVE-2026-31431) |
| 58132 | 01 May | Yes | Sucden | Linux kernel security update (CVE-2026-31431) |
| 58097 | 01 May | Yes | Cirencester College | Linux vulnerability: Copy fail (CVE-2026-31431) |
| 58139 | 01 May | Yes | Sucden | Create @sucfin.com accounts for TCL |
git hash: master (f521b466)