| RT | Work date | Ticket updated? | Client | Subject |
|---|---|---|---|---|
| 57526 | 16 Mar | Yes | Troika | New client onboarding (Pre-Contract Checks): Troika |
| 57647 | 16 Mar | Yes | OGT | granddad/damien winbind failure |
| 54647 | 16 Mar | Yes | Azura | Ocado Firewall |
| 57653 | 16 Mar | Yes | Azura | Configure Fivetran access to Ocado* servers |
| 57641 | 16 Mar | Yes | BD Group | Storage alert: / on ef-v5-* |
| 57633 | 16 Mar | Yes | Geograph | geograph/prod/tcl-monitoring loki failing |
| 57561 | 16 Mar | Yes | BD Group | CRITICAL: HTTP: www.1stformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal |
| 57529 | 16 Mar | Yes | Rotastat | gallus.rotastat.com SSL/TLS certificate expiry |
| 57617 | 16 Mar | Yes | Internal | Double-check anti-spam measures for Tiger (SPF/DKIM/etc...) |
| 57650 | 16 Mar | Yes | Sucden | CrackArmor: Multiple vulnerabilities in AppArmor |
| 57616 | 16 Mar | Yes | Internal | cleanup munin remnants |
| 57659 | 16 Mar | Yes | Sucden | VMs don't auto-unlock LUKS at boot |
| 57661 | 16 Mar | Yes | Internal | Add new Ubuntu kernel to check_puppetdb_kernels |
| 57432 | 16 Mar | Yes | Internal | Test restore Nextcloud |
| 57663 | 17 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57662 | 17 Mar | Yes | Internal | Weekly checks |
| 57526 | 17 Mar | Yes | Troika | New client onboarding (Pre-Contract Checks): Troika |
| 57529 | 17 Mar | No | Rotastat | gallus.rotastat.com SSL/TLS certificate expiry |
| 57639 | 17 Mar | Yes | Tangram | Gitlab and lost emails |
| 57667 | 17 Mar | Yes | Rotastat | gallus.rotastat.com heavy load/timeouts |
| 57669 | 17 Mar | Yes | Quickline | RADIUS |
| 57670 | 17 Mar | Yes | Internal | Identify client Debian systems not running on Trixie |
| 57646 | 17 Mar | Yes | OGT | rodney.internal.ogtip.com volume usage /srv/illumina_data |
| 57233 | 17 Mar | No | Internal | Look into Phishingtackle |
| 57657 | 17 Mar | Yes | Tangram | Add Gitlab to Tangram's schedule |
| 57558 | 17 Mar | Yes | Tangram | Confirmation of Global Admin Access Requirement |
| 57355 | 17 Mar | No | Internal | TigerEye / revamped self-service client dashboard |
| 57688 | 18 Mar | Yes | Reigate College | rc-mss.reigate.ac.uk /mnt/network/SharedArea/Staff not mounted |
| 57687 | 18 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57690 | 18 Mar | Yes | Internal | RH/EL/EL7 check updates failure |
| 57674 | 18 Mar | Yes | Crystal Units | Upgrade servers to Debian 13 Trixie |
| 57681 | 18 Mar | Yes | TCV | Upgrade servers to Debian 13 Trixie |
| 57684 | 18 Mar | Yes | Imoves | Upgrade servers to Debian 13 Trixie |
| 57669 | 18 Mar | Yes | Quickline | RADIUS |
| 57691 | 18 Mar | Yes | Top To Toe | CRITICAL: HTTP: staging.toptotoe-gait.com on gait-prod.toptotoe.com |
| 57149 | 18 Mar | Yes | Geograph | Important kubernetes change - geograph |
| 57693 | 18 Mar | Yes | Rotastat | CRITICAL: System Health: Systemd State on gallus.rotastat.com |
| 57686 | 18 Mar | Yes | Internal | Test restore Piesup |
| 57151 | 18 Mar | No | Sysdoc | Important kubernetes change - sysdoc |
| 57152 | 18 Mar | Yes | Tangram | Important kubernetes change - tangram |
| 57526 | 18 Mar | Yes | Troika | New client onboarding (Pre-Contract Checks): Troika |
| 56447 | 18 Mar | No | Troika | Troika Support |
| 57355 | 18 Mar | No | Internal | TigerEye / revamped self-service client dashboard |
| 57355 | 19 Mar | No | Internal | TigerEye / revamped self-service client dashboard |
| 57669 | 19 Mar | Yes | Quickline | RADIUS |
| 57685 | 19 Mar | Yes | Koinex | Upgrade server to Debian 13 Trixie |
| 57693 | 19 Mar | Yes | Rotastat | CRITICAL: System Health: Systemd State on gallus.rotastat.com |
| 57675 | 19 Mar | Yes | AskBio | Upgrade servers to Debian 13 Trixie |
| 57567 | 19 Mar | Yes | Sucden | Oracle Linux Patching - 60 day cycle |
| 57703 | 19 Mar | Yes | OGT | Storage alert: /srv/ngs on rodney.internal.ogtip.com |
| 57529 | 19 Mar | No | Rotastat | gallus.rotastat.com SSL/TLS certificate expiry |
| 57694 | 19 Mar | Yes | Tangram | GItLab error "The source branch X does not exist." |
| 56447 | 19 Mar | No | Troika | Troika Support |
| 57705 | 20 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57675 | 20 Mar | Yes | AskBio | Upgrade servers to Debian 13 Trixie |
| 57440 | 20 Mar | Yes | DLS Plastics | Zimbra question |
| 57706 | 20 Mar | Yes | Tangram | Tangram/prod/data-management logical backup failure |
| 57529 | 20 Mar | No | Rotastat | gallus.rotastat.com SSL/TLS certificate expiry |
| 57175 | 20 Mar | No | Internal | crl expiry check |
| 57710 | 21 Mar | Yes | AskBio | CRITICAL: Networking: ping4 on macleod.synpromics.com |
| 57715 | 23 Mar | Yes | Tangram | tangram/prod issues |
| 57693 | 23 Mar | Yes | Rotastat | CRITICAL: System Health: Systemd State on gallus.rotastat.com |
| 57713 | 23 Mar | Yes | OGT | rodney1.internal.ogtip.com failed disk |
| 57710 | 23 Mar | Yes | AskBio | CRITICAL: Networking: ping4 on macleod.synpromics.com |
| 57567 | 23 Mar | No | Sucden | Oracle Linux Patching - 60 day cycle |
| 57719 | 23 Mar | Yes | Trident Honda | VM migration |
| 57355 | 23 Mar | No | Internal | TigerEye / revamped self-service client dashboard |
| 57723 | 23 Mar | Yes | OGT | OOM - blaney.internal.ogtip.com |
| 57355 | 24 Mar | No | Internal | TigerEye / revamped self-service client dashboard |
| 57725 | 24 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57543 | 24 Mar | Yes | Quickline | WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk |
| 57675 | 24 Mar | Yes | AskBio | Upgrade servers to Debian 13 Trixie |
| 57722 | 24 Mar | Yes | Sucden | iLO maintenance |
| 57713 | 24 Mar | Yes | OGT | rodney1.internal.ogtip.com failed disk |
| 57727 | 24 Mar | Yes | Quickline | Zabbix Upgrade |
| 57731 | 24 Mar | Yes | Troika | Rebuild Tron with Proxmox |
| 57355 | 25 Mar | No | Internal | TigerEye / revamped self-service client dashboard |
| 57685 | 25 Mar | Yes | Koinex | Upgrade server to Debian 13 Trixie |
| 57740 | 25 Mar | Yes | Geograph | geograph/prod/gitlab pod status |
| 57735 | 25 Mar | Yes | Tangram | CRITICAL: AWS Site-to-Site VPN: Tunnel2 on dgx1.internal.etherapeutics.co.uk |
| 57719 | 25 Mar | Yes | Trident Honda | VM migration |
| 57718 | 25 Mar | Yes | Trident Honda | smbfs1.trident.lan volume usage /srv |
| 57567 | 25 Mar | Yes | Sucden | Oracle Linux Patching - 60 day cycle |
| 57671 | 25 Mar | Yes | JISC | Upgrade servers to Debian 13 Trixie |
| 57675 | 25 Mar | Yes | AskBio | Upgrade servers to Debian 13 Trixie |
| 57677 | 25 Mar | Yes | BD Group | Upgrade servers to Debian 13 Trixie |
| 57683 | 25 Mar | Yes | Entrepreneurs Circle | Upgrade server to Debian 13 Trixie |
| 57717 | 25 Mar | No | AskBio | edb-iona.askbio.com HTTP status for prompt-softdev.askbio.com |
| 57720 | 25 Mar | No | Azura | UNKNOWN: Hardware: Dell OpenManage on ocado2.opentrk.com |
| 57713 | 25 Mar | Yes | OGT | rodney1.internal.ogtip.com failed disk |
| 57653 | 25 Mar | Yes | Azura | Configure Fivetran access to Ocado* servers |
| 57680 | 25 Mar | Yes | Trident Honda | Upgrade servers to Debian 13 Trixie |
| 57733 | 25 Mar | Yes | Tangram | tangram/prod/gitlab eviction/saml errors |
| 57681 | 25 Mar | Yes | TCV | Upgrade servers to Debian 13 Trixie |
| 57673 | 25 Mar | Yes | Global Brands | Upgrade servers to Debian 13 Trixie |
| 57727 | 25 Mar | Yes | Quickline | Zabbix Upgrade |
| 57664 | Yesterday | Yes | JISC | OpenAthens server patching |
| 57743 | Yesterday | Yes | Tangram | Tangram Gitlab upgrade (18.10.1) |
| 57746 | Yesterday | Yes | Trident Honda | VM unifi |
| 57748 | Yesterday | Yes | Internal | Check for Security Notices and System Updates |
| 57722 | Yesterday | Yes | Sucden | iLO maintenance |
| 57717 | Yesterday | Yes | AskBio | edb-iona.askbio.com HTTP status for prompt-softdev.askbio.com |
| 57751 | Yesterday | Yes | Troika | Onboard server to support: tricky.troika.lan |
| 57720 | Yesterday | No | Azura | UNKNOWN: Hardware: Dell OpenManage on ocado2.opentrk.com |
| 57567 | Yesterday | No | Sucden | Oracle Linux Patching - 60 day cycle |
| 56919 | Yesterday | Yes | Ingeus | Remove Ingeus systems from support |
| 57718 | Yesterday | Yes | Trident Honda | smbfs1.trident.lan volume usage /srv |
| 57740 | Yesterday | Yes | Geograph | geograph/prod/gitlab pod status |
| 57561 | Yesterday | Yes | BD Group | CRITICAL: HTTP: www.1stformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal |
| 57753 | Today | Yes | Internal | Check for Security Notices and System Updates |
| 57752 | Today | Yes | Geograph | Re: CRITICAL: HTTP: Geograph staging HTTPS on staging.geograph.org.uk |
| 57754 | Today | Yes | Tangram | tangram/prod ThanosCompactIsDown |
| 57175 | Today | No | Internal | crl expiry check |
| 57674 | Today | Yes | Crystal Units | Upgrade servers to Debian 13 Trixie |
| 57529 | Today | No | Rotastat | gallus.rotastat.com SSL/TLS certificate expiry |
| 57678 | Today | Yes | Top To Toe | Upgrade server to Debian 13 Trixie |
| 56003 | Today | Yes | OGT | Upgrade or replace basil.internal.ogtip.com |
| 57727 | Today | Yes | Quickline | Zabbix Upgrade |
git hash: master (4425ed35)