RT updates report

02 Mar - 03 Apr

RT Work date Ticket updated? Client Subject
57472 02 Mar Yes Tangram Tangram Gitlab upgrade (18.9.1)
57439 02 Mar Yes Tangram DOWN: dgx2.internal.etherapeutics.co.uk
56410 02 Mar Yes Sucden interstar07-10
57340 02 Mar Yes OpenCorporates Mail: Queue Length on bot2.opencorporates.internal
57124 02 Mar Yes TCV RT Single Sign on
56642 02 Mar Yes Advensys Arpino Warehouse Move - Urgent
57476 02 Mar Yes ATA Group Spike on data usage
57531 02 Mar Yes Gravytrain web.prod.bf2.bedfordinsurance.co.uk Multiple HTTP/HTTPS timeouts
57459 02 Mar Yes Azura ocado1 cron/script error rest1.py
56752 02 Mar Yes OpenCorporates OC - Quote to remove all hardware from Sysgroup
56273 02 Mar Yes AskBio Drive failure darkmatter.synpromics.com
57363 02 Mar Yes BD Group Re: eFiling Server Config
56447 02 Mar Yes Troika Troika Support
57536 02 Mar Yes OpenCorporates CRITICAL: Networking: SSH on vm-host31.opencorporates.internal
57451 02 Mar Yes Advensys Arpino Warehouse Site Visit
57385 02 Mar Yes Crystal Units Logrotate failure | crylonlis2024.crystal.local
57533 03 Mar Yes Tangram Gitlab persistent volume filling up
57540 03 Mar Yes Internal Check for Security Notices and System Updates
57538 03 Mar Yes Internal Purge old client password records
57524 03 Mar Yes Top To Toe gait-prod.toptotoe.com expired crl
57539 03 Mar Yes Internal Weekly checks
57543 03 Mar Yes Quickline WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk
57528 03 Mar Yes Sucden interstar10 - ssh
57535 03 Mar Yes Novadata RE: Resolved: NovaData expiring VPN certs
57467 03 Mar Yes OGT manuel.internal.ogtip.com restic scheduling
57439 03 Mar Yes Tangram DOWN: dgx2.internal.etherapeutics.co.uk
57547 04 Mar Yes Internal Check for Security Notices and System Updates
57529 04 Mar Yes Rotastat gallus.rotastat.com SSL/TLS certificate expiry
57528 04 Mar Yes Sucden interstar10 - ssh
57439 04 Mar Yes Tangram DOWN: dgx2.internal.etherapeutics.co.uk
54647 04 Mar Yes Azura Ocado Firewall
56483 04 Mar Yes Tangram dgx2.internal.etherapeutics.co.uk root volume filling up
57526 04 Mar Yes Troika New client onboarding (Pre-Contract Checks): Troika
57548 04 Mar Yes Internal puppet fails on towy1
57552 05 Mar Yes Internal Check for Security Notices and System Updates
57438 05 Mar Yes BD Group Amend eFiling apache logging config
57467 05 Mar Yes OGT manuel.internal.ogtip.com restic scheduling
57553 05 Mar Yes OGT docker on mickey
57534 05 Mar Yes Sucden Server usage/performance statistics after move of all STAR services to Interstar07-10
57457 05 Mar Yes Geograph Loki Slow and unreliable
57551 05 Mar Yes Sucden Market Volatility causing re-requests and packet drops.
57439 05 Mar Yes Tangram DOWN: dgx2.internal.etherapeutics.co.uk
57482 05 Mar Yes Globecast DNS updates
57432 05 Mar No Internal Test restore Nextcloud
57527 06 Mar Yes Troika QNAP/Firewall health-checks
57526 06 Mar Yes Troika New client onboarding (Pre-Contract Checks): Troika
57451 06 Mar Yes Advensys Arpino Warehouse Site Visit
57561 07 Mar Yes BD Group CRITICAL: HTTP: www.1stformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
57561 09 Mar Yes BD Group CRITICAL: HTTP: www.1stformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
57175 09 Mar No Internal crl expiry check
57152 09 Mar Yes Tangram Important kubernetes change - tangram
57553 09 Mar Yes OGT docker on mickey
57569 09 Mar Yes Geograph [FIRING: 1 for geograph/prod] NodeFilesystemSpaceFillingUp in tcl-monitoring
57573 09 Mar Yes DLS Plastics Setup Lets Encrypt for DLS Zimbra servers (consultancy)
57571 09 Mar Yes Internal [FIRING: 1 for tcl/avon] NodeSystemSaturation in tcl-monitoring
56447 09 Mar Yes Troika Troika Support
57608 10 Mar Yes Internal Check for Security Notices and System Updates
57568 10 Mar Yes Ingeus [FIRING: 1 for ingeus/iw-prd-aks] KubeNodeUnschedulable in tcl-monitoring
57609 10 Mar Yes Gravytrain CRITICAL: System Health: Systemd State on app.prod.qs1.grvytrn.co.uk
57614 10 Mar Yes Globecast CRITICAL: Disk: multipath on gcukscheddb02.globecastne.com
57615 10 Mar Yes AskBio Network Outage 5-6pm today
57610 10 Mar Yes Tangram [FIRING: 1 for tangram/prod] KubePodCrashLooping in gitlab
57567 10 Mar Yes Sucden Oracle Linux Patching - 60 day cycle
56921 10 Mar Yes ATA Group cron job to check disk usage
57434 10 Mar Yes Internal Debian ELTS research
57556 10 Mar Yes Internal Fix triage dashboard error
57619 11 Mar Yes Internal Check for Security Notices and System Updates
57609 11 Mar Yes Gravytrain CRITICAL: System Health: Systemd State on app.prod.qs1.grvytrn.co.uk
57621 11 Mar Yes OpenCorporates Help needed with us_dc_companies_fetcher deploy on aws-bot2
57567 11 Mar Yes Sucden Oracle Linux Patching - 60 day cycle
56483 11 Mar Yes Tangram dgx2.internal.etherapeutics.co.uk root volume filling up
57624 11 Mar Yes Gravytrain CRITICAL: System Health: Systemd State on app.prod.qs1.grvytrn.co.uk
56348 11 Mar Yes Azura Ocado Firewall (consultancy)
57545 11 Mar Yes Sucden Rebuild interstar05/06
57623 11 Mar Yes Tangram AWS Backup copy jobs failed
57551 11 Mar Yes Sucden Market Volatility causing re-requests and packet drops.
57628 12 Mar Yes Tangram Tangram Gitlab upgrade (18.9.2)
57627 12 Mar Yes Geograph Geograph Gitlab upgrade (18.9.2)
57626 12 Mar Yes Internal Gitlab upgrades (18.9.2)
57631 12 Mar Yes Internal Check for Security Notices and System Updates
57620 12 Mar Yes Internal WARNING: Security: WordPress Versions on wey.tiger-computing.co.uk
57623 12 Mar Yes Tangram AWS Backup copy jobs failed
57551 12 Mar Yes Sucden Market Volatility causing re-requests and packet drops.
57630 12 Mar No Sucden DOWN: interstar05.sucden.co.uk
57152 12 Mar Yes Tangram Important kubernetes change - tangram
56447 12 Mar No Troika Troika Support
57545 12 Mar Yes Sucden Rebuild interstar05/06
57616 12 Mar No Internal cleanup munin remnants
57526 12 Mar Yes Troika New client onboarding (Pre-Contract Checks): Troika
57529 12 Mar Yes Rotastat gallus.rotastat.com SSL/TLS certificate expiry
57638 13 Mar Yes DLS Plastics DLS Medical site down
57637 13 Mar Yes Internal Check for Security Notices and System Updates
56348 13 Mar No Azura Ocado Firewall (consultancy)
55616 13 Mar Yes OGT OGT OS upgrades (Debian 10)
54647 13 Mar Yes Azura Ocado Firewall
57526 16 Mar Yes Troika New client onboarding (Pre-Contract Checks): Troika
57647 16 Mar Yes OGT granddad/damien winbind failure
54647 16 Mar Yes Azura Ocado Firewall
57653 16 Mar Yes Azura Configure Fivetran access to Ocado* servers
57641 16 Mar Yes BD Group Storage alert: / on ef-v5-*
57633 16 Mar Yes Geograph geograph/prod/tcl-monitoring loki failing
57561 16 Mar Yes BD Group CRITICAL: HTTP: www.1stformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
57529 16 Mar Yes Rotastat gallus.rotastat.com SSL/TLS certificate expiry
57617 16 Mar Yes Internal Double-check anti-spam measures for Tiger (SPF/DKIM/etc...)
57650 16 Mar Yes Sucden CrackArmor: Multiple vulnerabilities in AppArmor
57616 16 Mar Yes Internal cleanup munin remnants
57659 16 Mar Yes Sucden VMs don't auto-unlock LUKS at boot
57661 16 Mar Yes Internal Add new Ubuntu kernel to check_puppetdb_kernels
57432 16 Mar Yes Internal Test restore Nextcloud
57663 17 Mar Yes Internal Check for Security Notices and System Updates
57662 17 Mar Yes Internal Weekly checks
57526 17 Mar Yes Troika New client onboarding (Pre-Contract Checks): Troika
57529 17 Mar No Rotastat gallus.rotastat.com SSL/TLS certificate expiry
57639 17 Mar Yes Tangram Gitlab and lost emails
57667 17 Mar Yes Rotastat gallus.rotastat.com heavy load/timeouts
57669 17 Mar Yes Quickline RADIUS
57670 17 Mar Yes Internal Identify client Debian systems not running on Trixie
57646 17 Mar Yes OGT rodney.internal.ogtip.com volume usage /srv/illumina_data
57233 17 Mar No Internal Look into Phishingtackle
57657 17 Mar Yes Tangram Add Gitlab to Tangram's schedule
57558 17 Mar Yes Tangram Confirmation of Global Admin Access Requirement
57355 17 Mar No Internal TigerEye / Client Portal / Django Clients Development
57688 18 Mar Yes Reigate College rc-mss.reigate.ac.uk /mnt/network/SharedArea/Staff not mounted
57687 18 Mar Yes Internal Check for Security Notices and System Updates
57690 18 Mar Yes Internal RH/EL/EL7 check updates failure
57674 18 Mar Yes Crystal Units Upgrade servers to Debian 13 Trixie
57681 18 Mar Yes TCV Upgrade servers to Debian 13 Trixie
57684 18 Mar Yes Imoves Upgrade servers to Debian 13 Trixie
57669 18 Mar Yes Quickline RADIUS
57691 18 Mar Yes Top To Toe CRITICAL: HTTP: staging.toptotoe-gait.com on gait-prod.toptotoe.com
57149 18 Mar Yes Geograph Important kubernetes change - geograph
57693 18 Mar Yes Rotastat CRITICAL: System Health: Systemd State on gallus.rotastat.com
57686 18 Mar Yes Internal Test restore Piesup
57151 18 Mar No Sysdoc Important kubernetes change - sysdoc
57152 18 Mar Yes Tangram Important kubernetes change - tangram
57526 18 Mar Yes Troika New client onboarding (Pre-Contract Checks): Troika
56447 18 Mar No Troika Troika Support
57355 18 Mar No Internal TigerEye / Client Portal / Django Clients Development
57355 19 Mar No Internal TigerEye / Client Portal / Django Clients Development
57669 19 Mar Yes Quickline RADIUS
57685 19 Mar Yes Koinex Upgrade server to Debian 13 Trixie
57693 19 Mar Yes Rotastat CRITICAL: System Health: Systemd State on gallus.rotastat.com
57675 19 Mar Yes AskBio Upgrade servers to Debian 13 Trixie
57567 19 Mar Yes Sucden Oracle Linux Patching - 60 day cycle
57703 19 Mar Yes OGT Storage alert: /srv/ngs on rodney.internal.ogtip.com
57529 19 Mar No Rotastat gallus.rotastat.com SSL/TLS certificate expiry
57694 19 Mar Yes Tangram GItLab error "The source branch X does not exist."
56447 19 Mar No Troika Troika Support
57705 20 Mar Yes Internal Check for Security Notices and System Updates
57675 20 Mar Yes AskBio Upgrade servers to Debian 13 Trixie
57440 20 Mar Yes DLS Plastics Zimbra question
57706 20 Mar Yes Tangram Tangram/prod/data-management logical backup failure
57529 20 Mar No Rotastat gallus.rotastat.com SSL/TLS certificate expiry
57175 20 Mar No Internal crl expiry check
57710 21 Mar Yes AskBio CRITICAL: Networking: ping4 on macleod.synpromics.com
57715 23 Mar Yes Tangram tangram/prod issues
57693 23 Mar Yes Rotastat CRITICAL: System Health: Systemd State on gallus.rotastat.com
57713 23 Mar Yes OGT rodney1.internal.ogtip.com failed disk
57710 23 Mar Yes AskBio CRITICAL: Networking: ping4 on macleod.synpromics.com
57567 23 Mar No Sucden Oracle Linux Patching - 60 day cycle
57719 23 Mar Yes Trident Honda VM migration
57355 23 Mar No Internal TigerEye / Client Portal / Django Clients Development
57723 23 Mar Yes OGT OOM - blaney.internal.ogtip.com
57355 24 Mar No Internal TigerEye / Client Portal / Django Clients Development
57725 24 Mar Yes Internal Check for Security Notices and System Updates
57543 24 Mar Yes Quickline WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk
57675 24 Mar Yes AskBio Upgrade servers to Debian 13 Trixie
57722 24 Mar Yes Sucden iLO maintenance
57713 24 Mar Yes OGT rodney1.internal.ogtip.com failed disk
57727 24 Mar Yes Quickline Zabbix Upgrade
57731 24 Mar Yes Troika Rebuild Tron with Proxmox
57355 25 Mar No Internal TigerEye / Client Portal / Django Clients Development
57685 25 Mar Yes Koinex Upgrade server to Debian 13 Trixie
57740 25 Mar Yes Geograph geograph/prod/gitlab pod status
57735 25 Mar Yes Tangram CRITICAL: AWS Site-to-Site VPN: Tunnel2 on dgx1.internal.etherapeutics.co.uk
57719 25 Mar Yes Trident Honda VM migration
57718 25 Mar Yes Trident Honda smbfs1.trident.lan volume usage /srv
57567 25 Mar Yes Sucden Oracle Linux Patching - 60 day cycle
57671 25 Mar Yes JISC Upgrade servers to Debian 13 Trixie
57675 25 Mar Yes AskBio Upgrade servers to Debian 13 Trixie
57677 25 Mar Yes BD Group Upgrade servers to Debian 13 Trixie | EFSRV-21666
57683 25 Mar Yes Entrepreneurs Circle Upgrade server to Debian 13 Trixie
57717 25 Mar No AskBio edb-iona.askbio.com HTTP status for prompt-softdev.askbio.com
57720 25 Mar No Azura UNKNOWN: Hardware: Dell OpenManage on ocado2.opentrk.com
57713 25 Mar Yes OGT rodney1.internal.ogtip.com failed disk
57653 25 Mar Yes Azura Configure Fivetran access to Ocado* servers
57680 25 Mar Yes Trident Honda Upgrade servers to Debian 13 Trixie
57733 25 Mar Yes Tangram tangram/prod/gitlab eviction/saml errors
57681 25 Mar Yes TCV Upgrade servers to Debian 13 Trixie
57673 25 Mar Yes Global Brands Upgrade servers to Debian 13 Trixie
57727 25 Mar Yes Quickline Zabbix Upgrade
57664 26 Mar Yes JISC OpenAthens server patching
57743 26 Mar Yes Tangram Tangram Gitlab upgrade (18.10.1)
57746 26 Mar Yes Trident Honda VM unifi
57748 26 Mar Yes Internal Check for Security Notices and System Updates
57722 26 Mar Yes Sucden iLO maintenance
57717 26 Mar Yes AskBio edb-iona.askbio.com HTTP status for prompt-softdev.askbio.com
57751 26 Mar Yes Troika Onboard server to support: tricky.troika.lan
57720 26 Mar No Azura UNKNOWN: Hardware: Dell OpenManage on ocado2.opentrk.com
57567 26 Mar No Sucden Oracle Linux Patching - 60 day cycle
56919 26 Mar Yes Ingeus Remove Ingeus systems from support
57718 26 Mar Yes Trident Honda smbfs1.trident.lan volume usage /srv
57740 26 Mar Yes Geograph geograph/prod/gitlab pod status
57561 26 Mar Yes BD Group CRITICAL: HTTP: www.1stformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
57753 27 Mar Yes Internal Check for Security Notices and System Updates
57752 27 Mar Yes Geograph Re: CRITICAL: HTTP: Geograph staging HTTPS on staging.geograph.org.uk
57754 27 Mar Yes Tangram tangram/prod ThanosCompactIsDown
57175 27 Mar No Internal crl expiry check
57674 27 Mar Yes Crystal Units Upgrade servers to Debian 13 Trixie
57529 27 Mar No Rotastat gallus.rotastat.com SSL/TLS certificate expiry
57678 27 Mar Yes Top To Toe Upgrade server to Debian 13 Trixie
56003 27 Mar Yes OGT Upgrade or replace basil.internal.ogtip.com
57727 27 Mar Yes Quickline Zabbix Upgrade
57720 27 Mar Yes Azura UNKNOWN: Hardware: Dell OpenManage on ocado2.opentrk.com
57567 27 Mar Yes Sucden Oracle Linux Patching - 60 day cycle
57751 27 Mar Yes Troika Onboard server to support: tricky.troika.lan
57671 27 Mar Yes JISC Upgrade servers to Debian 13 Trixie
57750 27 Mar Yes Sucden Relocate interstar03/04 from IXN to GS2 -build out to Ubuntu
57567 28 Mar Yes Sucden Oracle Linux Patching - 60 day cycle
57700 30 Mar Yes Sucden declan and duffman decom
57675 30 Mar Yes AskBio Upgrade servers to Debian 13 Trixie
57678 30 Mar No Top To Toe Upgrade server to Debian 13 Trixie
57232 30 Mar Yes Gravytrain Setup SecurityGroups for Gravytrain
57719 30 Mar Yes Trident Honda VM migration
57679 30 Mar Yes Rotastat Upgrade server to Debian 13 Trixie
57684 30 Mar No Imoves Upgrade servers to Debian 13 Trixie
57175 30 Mar No Internal crl expiry check
57759 30 Mar Yes AskBio AskBio hosts down
57768 31 Mar Yes Internal Check for Security Notices and System Updates
57675 31 Mar Yes AskBio Upgrade servers to Debian 13 Trixie
57767 31 Mar Yes Internal Weekly checks
57772 31 Mar Yes Quickline Zabbix Upgrade (Consultancy)
57773 31 Mar Yes OpenCorporates [FIRING:1] DatasourceError Tiger Computing (ElastiCache Connections (openc-frontend-003))
57232 31 Mar Yes Gravytrain Setup SecurityGroups for Gravytrain
57765 31 Mar No Internal Setup Yubikey
57677 31 Mar Yes BD Group Upgrade servers to Debian 13 Trixie | EFSRV-21666
57774 31 Mar Yes Tangram DGX H100 Maintenance – GPU Replacement
57671 31 Mar Yes JISC Upgrade servers to Debian 13 Trixie
57731 31 Mar Yes Troika Rebuild Tron with Proxmox
57672 31 Mar Yes Cirencester College Upgrade servers to Debian 13 Trixie
57772 01 Apr Yes Quickline Zabbix Upgrade (Consultancy)
57773 01 Apr Yes OpenCorporates [FIRING:1] DatasourceError Tiger Computing (ElastiCache Connections (openc-frontend-003))
57769 01 Apr Yes NFW nfwgs2.nfw.internal samba cleanup script error
57750 01 Apr Yes Sucden Relocate interstar03/04 from IXN to GS2 -build out to Ubuntu
57750 02 Apr Yes Sucden Relocate interstar03/04 from IXN to GS2 -build out to Ubuntu
57675 02 Apr Yes AskBio Upgrade servers to Debian 13 Trixie
57783 02 Apr Yes Reigate College CRITICAL: Networking: SSH on rc-mss.reigate.ac.uk
57716 02 Apr Yes OGT sybil.internal.ogtip.com volume usage /Data
56003 02 Apr Yes OGT Upgrade or replace basil.internal.ogtip.com
57672 02 Apr Yes Cirencester College Upgrade servers to Debian 13 Trixie
57673 02 Apr No Global Brands Upgrade servers to Debian 13 Trixie
57529 02 Apr No Rotastat gallus.rotastat.com SSL/TLS certificate expiry
57678 02 Apr Yes Top To Toe Upgrade server to Debian 13 Trixie
57681 02 Apr Yes TCV Upgrade servers to Debian 13 Trixie
57232 02 Apr No Gravytrain Setup SecurityGroups for Gravytrain
57684 02 Apr Yes Imoves Upgrade servers to Debian 13 Trixie
57713 02 Apr Yes OGT rodney1.internal.ogtip.com failed disk

git hash: master (6c029d07)