| RT | Work date | Ticket updated? | Client | Subject |
|---|---|---|---|---|
| 57472 | 02 Mar | Yes | Tangram | Tangram Gitlab upgrade (18.9.1) |
| 57439 | 02 Mar | Yes | Tangram | DOWN: dgx2.internal.etherapeutics.co.uk |
| 56410 | 02 Mar | Yes | Sucden | interstar07-10 |
| 57340 | 02 Mar | Yes | OpenCorporates | Mail: Queue Length on bot2.opencorporates.internal |
| 57124 | 02 Mar | Yes | TCV | RT Single Sign on |
| 56642 | 02 Mar | Yes | Advensys | Arpino Warehouse Move - Urgent |
| 57476 | 02 Mar | Yes | ATA Group | Spike on data usage |
| 57531 | 02 Mar | Yes | Gravytrain | web.prod.bf2.bedfordinsurance.co.uk Multiple HTTP/HTTPS timeouts |
| 57459 | 02 Mar | Yes | Azura | ocado1 cron/script error rest1.py |
| 56752 | 02 Mar | Yes | OpenCorporates | OC - Quote to remove all hardware from Sysgroup |
| 56273 | 02 Mar | Yes | AskBio | Drive failure darkmatter.synpromics.com |
| 57363 | 02 Mar | Yes | BD Group | Re: eFiling Server Config |
| 56447 | 02 Mar | Yes | Troika | Troika Support |
| 57536 | 02 Mar | Yes | OpenCorporates | CRITICAL: Networking: SSH on vm-host31.opencorporates.internal |
| 57451 | 02 Mar | Yes | Advensys | Arpino Warehouse Site Visit |
| 57385 | 02 Mar | Yes | Crystal Units | Logrotate failure | crylonlis2024.crystal.local |
| 57533 | 03 Mar | Yes | Tangram | Gitlab persistent volume filling up |
| 57540 | 03 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57538 | 03 Mar | Yes | Internal | Purge old client password records |
| 57524 | 03 Mar | Yes | Top To Toe | gait-prod.toptotoe.com expired crl |
| 57539 | 03 Mar | Yes | Internal | Weekly checks |
| 57543 | 03 Mar | Yes | Quickline | WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk |
| 57528 | 03 Mar | Yes | Sucden | interstar10 - ssh |
| 57535 | 03 Mar | Yes | Novadata | RE: Resolved: NovaData expiring VPN certs |
| 57467 | 03 Mar | Yes | OGT | manuel.internal.ogtip.com restic scheduling |
| 57439 | 03 Mar | Yes | Tangram | DOWN: dgx2.internal.etherapeutics.co.uk |
| 57547 | 04 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57529 | 04 Mar | Yes | Rotastat | gallus.rotastat.com SSL/TLS certificate expiry |
| 57528 | 04 Mar | Yes | Sucden | interstar10 - ssh |
| 57439 | 04 Mar | Yes | Tangram | DOWN: dgx2.internal.etherapeutics.co.uk |
| 54647 | 04 Mar | Yes | Azura | Ocado Firewall |
| 56483 | 04 Mar | Yes | Tangram | dgx2.internal.etherapeutics.co.uk root volume filling up |
| 57526 | 04 Mar | Yes | Troika | New client onboarding (Pre-Contract Checks): Troika |
| 57548 | 04 Mar | Yes | Internal | puppet fails on towy1 |
| 57552 | 05 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57438 | 05 Mar | Yes | BD Group | Amend eFiling apache logging config |
| 57467 | 05 Mar | Yes | OGT | manuel.internal.ogtip.com restic scheduling |
| 57553 | 05 Mar | Yes | OGT | docker on mickey |
| 57534 | 05 Mar | Yes | Sucden | Server usage/performance statistics after move of all STAR services to Interstar07-10 |
| 57457 | 05 Mar | Yes | Geograph | Loki Slow and unreliable |
| 57551 | 05 Mar | Yes | Sucden | Market Volatility causing re-requests and packet drops. |
| 57439 | 05 Mar | Yes | Tangram | DOWN: dgx2.internal.etherapeutics.co.uk |
| 57482 | 05 Mar | Yes | Globecast | DNS updates |
| 57432 | 05 Mar | No | Internal | Test restore Nextcloud |
| 57527 | 06 Mar | Yes | Troika | QNAP/Firewall health-checks |
| 57526 | 06 Mar | Yes | Troika | New client onboarding (Pre-Contract Checks): Troika |
| 57451 | 06 Mar | Yes | Advensys | Arpino Warehouse Site Visit |
| 57561 | 07 Mar | Yes | BD Group | CRITICAL: HTTP: www.1stformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal |
| 57561 | 09 Mar | Yes | BD Group | CRITICAL: HTTP: www.1stformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal |
| 57175 | 09 Mar | No | Internal | crl expiry check |
| 57152 | 09 Mar | Yes | Tangram | Important kubernetes change - tangram |
| 57553 | 09 Mar | Yes | OGT | docker on mickey |
| 57569 | 09 Mar | Yes | Geograph | [FIRING: 1 for geograph/prod] NodeFilesystemSpaceFillingUp in tcl-monitoring |
| 57573 | 09 Mar | Yes | DLS Plastics | Setup Lets Encrypt for DLS Zimbra servers (consultancy) |
| 57571 | 09 Mar | Yes | Internal | [FIRING: 1 for tcl/avon] NodeSystemSaturation in tcl-monitoring |
| 56447 | 09 Mar | Yes | Troika | Troika Support |
| 57608 | 10 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57568 | 10 Mar | Yes | Ingeus | [FIRING: 1 for ingeus/iw-prd-aks] KubeNodeUnschedulable in tcl-monitoring |
| 57609 | 10 Mar | Yes | Gravytrain | CRITICAL: System Health: Systemd State on app.prod.qs1.grvytrn.co.uk |
| 57614 | 10 Mar | Yes | Globecast | CRITICAL: Disk: multipath on gcukscheddb02.globecastne.com |
| 57615 | 10 Mar | Yes | AskBio | Network Outage 5-6pm today |
| 57610 | 10 Mar | Yes | Tangram | [FIRING: 1 for tangram/prod] KubePodCrashLooping in gitlab |
| 57567 | 10 Mar | Yes | Sucden | Oracle Linux Patching - 60 day cycle |
| 56921 | 10 Mar | Yes | ATA Group | cron job to check disk usage |
| 57434 | 10 Mar | Yes | Internal | Debian ELTS research |
| 57556 | 10 Mar | Yes | Internal | Fix triage dashboard error |
| 57619 | 11 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57609 | 11 Mar | Yes | Gravytrain | CRITICAL: System Health: Systemd State on app.prod.qs1.grvytrn.co.uk |
| 57621 | 11 Mar | Yes | OpenCorporates | Help needed with us_dc_companies_fetcher deploy on aws-bot2 |
| 57567 | 11 Mar | Yes | Sucden | Oracle Linux Patching - 60 day cycle |
| 56483 | 11 Mar | Yes | Tangram | dgx2.internal.etherapeutics.co.uk root volume filling up |
| 57624 | 11 Mar | Yes | Gravytrain | CRITICAL: System Health: Systemd State on app.prod.qs1.grvytrn.co.uk |
| 56348 | 11 Mar | Yes | Azura | Ocado Firewall (consultancy) |
| 57545 | 11 Mar | Yes | Sucden | Rebuild interstar05/06 |
| 57623 | 11 Mar | Yes | Tangram | AWS Backup copy jobs failed |
| 57551 | 11 Mar | Yes | Sucden | Market Volatility causing re-requests and packet drops. |
| 57628 | 12 Mar | Yes | Tangram | Tangram Gitlab upgrade (18.9.2) |
| 57627 | 12 Mar | Yes | Geograph | Geograph Gitlab upgrade (18.9.2) |
| 57626 | 12 Mar | Yes | Internal | Gitlab upgrades (18.9.2) |
| 57631 | 12 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57620 | 12 Mar | Yes | Internal | WARNING: Security: WordPress Versions on wey.tiger-computing.co.uk |
| 57623 | 12 Mar | Yes | Tangram | AWS Backup copy jobs failed |
| 57551 | 12 Mar | Yes | Sucden | Market Volatility causing re-requests and packet drops. |
| 57630 | 12 Mar | No | Sucden | DOWN: interstar05.sucden.co.uk |
| 57152 | 12 Mar | Yes | Tangram | Important kubernetes change - tangram |
| 56447 | 12 Mar | No | Troika | Troika Support |
| 57545 | 12 Mar | Yes | Sucden | Rebuild interstar05/06 |
| 57616 | 12 Mar | No | Internal | cleanup munin remnants |
| 57526 | 12 Mar | Yes | Troika | New client onboarding (Pre-Contract Checks): Troika |
| 57529 | 12 Mar | Yes | Rotastat | gallus.rotastat.com SSL/TLS certificate expiry |
| 57638 | 13 Mar | Yes | DLS Plastics | DLS Medical site down |
| 57637 | 13 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 56348 | 13 Mar | No | Azura | Ocado Firewall (consultancy) |
| 55616 | 13 Mar | Yes | OGT | OGT OS upgrades (Debian 10) |
| 54647 | 13 Mar | Yes | Azura | Ocado Firewall |
| 57526 | 16 Mar | Yes | Troika | New client onboarding (Pre-Contract Checks): Troika |
| 57647 | 16 Mar | Yes | OGT | granddad/damien winbind failure |
| 54647 | 16 Mar | Yes | Azura | Ocado Firewall |
| 57653 | 16 Mar | Yes | Azura | Configure Fivetran access to Ocado* servers |
| 57641 | 16 Mar | Yes | BD Group | Storage alert: / on ef-v5-* |
| 57633 | 16 Mar | Yes | Geograph | geograph/prod/tcl-monitoring loki failing |
| 57561 | 16 Mar | Yes | BD Group | CRITICAL: HTTP: www.1stformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal |
| 57529 | 16 Mar | Yes | Rotastat | gallus.rotastat.com SSL/TLS certificate expiry |
| 57617 | 16 Mar | Yes | Internal | Double-check anti-spam measures for Tiger (SPF/DKIM/etc...) |
| 57650 | 16 Mar | Yes | Sucden | CrackArmor: Multiple vulnerabilities in AppArmor |
| 57616 | 16 Mar | Yes | Internal | cleanup munin remnants |
| 57659 | 16 Mar | Yes | Sucden | VMs don't auto-unlock LUKS at boot |
| 57661 | 16 Mar | Yes | Internal | Add new Ubuntu kernel to check_puppetdb_kernels |
| 57432 | 16 Mar | Yes | Internal | Test restore Nextcloud |
| 57663 | 17 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57662 | 17 Mar | Yes | Internal | Weekly checks |
| 57526 | 17 Mar | Yes | Troika | New client onboarding (Pre-Contract Checks): Troika |
| 57529 | 17 Mar | No | Rotastat | gallus.rotastat.com SSL/TLS certificate expiry |
| 57639 | 17 Mar | Yes | Tangram | Gitlab and lost emails |
| 57667 | 17 Mar | Yes | Rotastat | gallus.rotastat.com heavy load/timeouts |
| 57669 | 17 Mar | Yes | Quickline | RADIUS |
| 57670 | 17 Mar | Yes | Internal | Identify client Debian systems not running on Trixie |
| 57646 | 17 Mar | Yes | OGT | rodney.internal.ogtip.com volume usage /srv/illumina_data |
| 57233 | 17 Mar | No | Internal | Look into Phishingtackle |
| 57657 | 17 Mar | Yes | Tangram | Add Gitlab to Tangram's schedule |
| 57558 | 17 Mar | Yes | Tangram | Confirmation of Global Admin Access Requirement |
| 57355 | 17 Mar | No | Internal | TigerEye / revamped self-service client dashboard |
| 57688 | 18 Mar | Yes | Reigate College | rc-mss.reigate.ac.uk /mnt/network/SharedArea/Staff not mounted |
| 57687 | 18 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57690 | 18 Mar | Yes | Internal | RH/EL/EL7 check updates failure |
| 57674 | 18 Mar | Yes | Crystal Units | Upgrade servers to Debian 13 Trixie |
| 57681 | 18 Mar | Yes | TCV | Upgrade servers to Debian 13 Trixie |
| 57684 | 18 Mar | Yes | Imoves | Upgrade servers to Debian 13 Trixie |
| 57669 | 18 Mar | Yes | Quickline | RADIUS |
| 57691 | 18 Mar | Yes | Top To Toe | CRITICAL: HTTP: staging.toptotoe-gait.com on gait-prod.toptotoe.com |
| 57149 | 18 Mar | Yes | Geograph | Important kubernetes change - geograph |
| 57693 | 18 Mar | Yes | Rotastat | CRITICAL: System Health: Systemd State on gallus.rotastat.com |
| 57686 | 18 Mar | Yes | Internal | Test restore Piesup |
| 57151 | 18 Mar | No | Sysdoc | Important kubernetes change - sysdoc |
| 57152 | 18 Mar | Yes | Tangram | Important kubernetes change - tangram |
| 57526 | 18 Mar | Yes | Troika | New client onboarding (Pre-Contract Checks): Troika |
| 56447 | 18 Mar | No | Troika | Troika Support |
| 57355 | 18 Mar | No | Internal | TigerEye / revamped self-service client dashboard |
| 57355 | 19 Mar | No | Internal | TigerEye / revamped self-service client dashboard |
| 57669 | 19 Mar | Yes | Quickline | RADIUS |
| 57685 | 19 Mar | Yes | Koinex | Upgrade server to Debian 13 Trixie |
| 57693 | 19 Mar | Yes | Rotastat | CRITICAL: System Health: Systemd State on gallus.rotastat.com |
| 57675 | 19 Mar | Yes | AskBio | Upgrade servers to Debian 13 Trixie |
| 57567 | 19 Mar | Yes | Sucden | Oracle Linux Patching - 60 day cycle |
| 57703 | 19 Mar | Yes | OGT | Storage alert: /srv/ngs on rodney.internal.ogtip.com |
| 57529 | 19 Mar | No | Rotastat | gallus.rotastat.com SSL/TLS certificate expiry |
| 57694 | 19 Mar | Yes | Tangram | GItLab error "The source branch X does not exist." |
| 56447 | 19 Mar | No | Troika | Troika Support |
| 57705 | 20 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57675 | 20 Mar | Yes | AskBio | Upgrade servers to Debian 13 Trixie |
| 57440 | 20 Mar | Yes | DLS Plastics | Zimbra question |
| 57706 | 20 Mar | Yes | Tangram | Tangram/prod/data-management logical backup failure |
| 57529 | 20 Mar | No | Rotastat | gallus.rotastat.com SSL/TLS certificate expiry |
| 57175 | 20 Mar | No | Internal | crl expiry check |
| 57710 | 21 Mar | Yes | AskBio | CRITICAL: Networking: ping4 on macleod.synpromics.com |
| 57715 | Today | Yes | Tangram | tangram/prod issues |
| 57693 | Today | Yes | Rotastat | CRITICAL: System Health: Systemd State on gallus.rotastat.com |
| 57713 | Today | Yes | OGT | rodney1.internal.ogtip.com failed disk |
| 57710 | Today | Yes | AskBio | CRITICAL: Networking: ping4 on macleod.synpromics.com |
git hash: master (b637c68b)