| RT | Work date | Ticket updated? | Client | Subject |
|---|---|---|---|---|
| 57140 | 02 Feb | Yes | Cirencester College | 20260129-DB server degraded - appears full |
| 57172 | 02 Feb | Yes | Rotastat | Possible Java SSL Issue |
| 57166 | 02 Feb | Yes | BD Group | efiling www.1stformations.co.uk |
| 56973 | 02 Feb | Yes | Azura | Azura Expiring VPN certs |
| 57112 | 02 Feb | Yes | OpenCorporates | Server shutdown |
| 57158 | 02 Feb | Yes | Internal | Technical leaving actions for Terry Churchill |
| 57179 | 02 Feb | Yes | Sucden | Performance Stats on Interstar07-10 |
| 57186 | 03 Feb | Yes | Internal | Purge old client password records |
| 57181 | 03 Feb | Yes | Sucden | Azure CLI |
| 57160 | 03 Feb | Yes | Crystal Units | CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local |
| 57188 | 03 Feb | Yes | Internal | Weekly checks |
| 57179 | 03 Feb | No | Sucden | Performance Stats on Interstar07-10 |
| 56982 | 03 Feb | Yes | Lantech | IPA |
| 56789 | 03 Feb | Yes | OpenCorporates | Travel/Van/Recycler for OC decommissioning |
| 57190 | 03 Feb | Yes | Internal | Rationalise Nextcloud certificate conflict |
| 56973 | 03 Feb | Yes | Azura | Azura Expiring VPN certs |
| 56971 | 03 Feb | Yes | Novadata | NovaData expiring VPN certs |
| 57189 | 03 Feb | Yes | Rotastat | Gallus fails boot at herschel mountpoint |
| 57194 | 04 Feb | Yes | Internal | Check for Security Notices and System Updates |
| 57135 | 04 Feb | Yes | Sysdoc | Kuberetes logs |
| 56982 | 04 Feb | Yes | Lantech | IPA |
| 57175 | 04 Feb | Yes | Internal | crl expiry check |
| 56971 | 04 Feb | Yes | Novadata | NovaData expiring VPN certs |
| 57095 | 04 Feb | Yes | ATA Group | Access to ATA group infrastructure |
| 57163 | 04 Feb | Yes | AskBio | DOWN: rtp-promptdv-01.askbio.com |
| 57124 | 04 Feb | No | TCV | RT Single Sign on |
| 57108 | 04 Feb | Yes | AskBio | Passwordless login on Jura, Coll and Iona |
| 57203 | 05 Feb | Yes | Gravytrain | app.prod.qs1.grvytrn.co.uk unmerged configs |
| 57202 | 05 Feb | Yes | Internal | Check for Security Notices and System Updates |
| 54647 | 05 Feb | Yes | Azura | Ocado Firewall |
| 57179 | 05 Feb | Yes | Sucden | Performance Stats on Interstar07-10 |
| 55616 | 05 Feb | Yes | OGT | OGT OS upgrades (Debian 10) |
| 57204 | 05 Feb | Yes | OGT | manuel.internal.ogtip.com restic issues |
| 57135 | 05 Feb | Yes | Sysdoc | Kuberetes logs |
| 57083 | 05 Feb | Yes | Koinex | Possible firewall issue |
| 57208 | 05 Feb | Yes | Cirencester College | ccolive.cirencester.local storage volume usage /srv |
| 57214 | 06 Feb | Yes | AskBio | CRITICAL: 'Networking: SSH' on 'macleod-ipmi.synpromics.com' |
| 57213 | 06 Feb | Yes | Internal | Check for Security Notices and System Updates |
| 57212 | 06 Feb | Yes | Midnight Hax | CRITICAL: Backups: Backup to mersey.tiger-computing.co.uk on woodlands.midnighthax.com |
| 57208 | 06 Feb | Yes | Cirencester College | ccolive.cirencester.local storage volume usage /srv |
| 56483 | 06 Feb | Yes | Tangram | dgx2.internal.etherapeutics.co.uk root volume filling up |
| 57211 | 06 Feb | Yes | OpenCorporates | WARNING: System Health: NTP on bot2 and analysis-app1 |
| 56639 | 06 Feb | Yes | ATA Group | Contract for 2026 |
| 57217 | 06 Feb | Yes | Koinex | Security: Kernel Version on koinexserver.home |
| 57216 | 06 Feb | Yes | OpenCorporates | Corrupt bot database files |
| 57083 | 06 Feb | Yes | Koinex | Possible firewall issue |
| 57220 | 06 Feb | Yes | OpenCorporates | UNKNOWN: 'systemd_state' on 'vm-host22.opencorporates.internal' |
| 57154 | 06 Feb | Yes | DLS Plastics | dls-zimbra2.dlsmedical.internal volume usage /opt |
| 55156 | 07 Feb | Yes | ATA Group | Upgrade project |
| 57221 | 08 Feb | Yes | Internal | Disks on clyde.tiger-computing.co.uk - DNS Bot |
| 57225 | 09 Feb | Yes | Internal | tcl staff vpn crl expiry |
| 57158 | 09 Feb | Yes | Internal | Technical leaving actions for Terry Churchill |
| 57059 | 09 Feb | Yes | None | AWS IAM role permission and access |
| 57216 | 09 Feb | Yes | OpenCorporates | Corrupt bot database files |
| 56348 | 09 Feb | No | Azura | Ocado Firewall (consultancy) |
| 57233 | 09 Feb | Yes | Internal | Look into Phishingtackle |
| 56921 | 09 Feb | Yes | ATA Group | cron job to check disk usage |
| 57221 | 09 Feb | Yes | Internal | Disks on clyde.tiger-computing.co.uk - DNS Bot |
| 57083 | 09 Feb | Yes | Koinex | Possible firewall issue |
| 57219 | 09 Feb | Yes | Lantech | Increase IPA PHP Limit |
| 55616 | 09 Feb | Yes | OGT | OGT OS upgrades (Debian 10) |
| 57268 | 09 Feb | No | Internal | Investigate using FreeIPA for internal certificate management |
| 57232 | 09 Feb | Yes | Gravytrain | Setup SecurityGroups for Gravytrain |
| 57124 | 10 Feb | Yes | TCV | RT Single Sign on |
| 57230 | 10 Feb | Yes | Lantech | Request to increase File Upload & related variables for moodle.ipa.ie (Client: IPA) |
| 56921 | 10 Feb | Yes | ATA Group | cron job to check disk usage |
| 57231 | 10 Feb | Yes | OGT | Storage warning: /srv/ngs on rodney.internal.ogtip.com |
| 57229 | 10 Feb | Yes | Sucden | Access to performance monitoring dashboards |
| 57348 | 11 Feb | Yes | Internal | GitLab upgrades (18.8.4) |
| 57172 | 11 Feb | Yes | Rotastat | Possible Java SSL Issue |
| 57108 | 11 Feb | Yes | AskBio | Passwordless login on Jura, Coll and Iona |
| 57351 | 11 Feb | Yes | Internal | tcl/avon thanos-receive failing to handle requests |
| 57350 | 11 Feb | Yes | Geograph | Geograph Gitlab upgrade (18.8.4) |
| 57356 | 11 Feb | Yes | Sucden | CRITICAL: System Health: Systemd State on ubjen-gs2-p1l01.sucden.co.uk |
| 56348 | 11 Feb | No | Azura | Ocado Firewall (consultancy) |
| 57124 | 11 Feb | Yes | TCV | RT Single Sign on |
| 57121 | 11 Feb | Yes | AskBio | RTP question |
| 56753 | 11 Feb | No | OpenCorporates | Migrate bot server and dependencies (consultancy) |
| 57229 | 11 Feb | Yes | Sucden | Access to performance monitoring dashboards |
| 57199 | 11 Feb | Yes | Tangram | tangram staging cluster connectivity issues |
| 57059 | 11 Feb | Yes | None | AWS IAM role permission and access |
| 57228 | 11 Feb | No | Internal | Replace Puppetboard with OpenVox View |
| 56753 | 12 Feb | No | OpenCorporates | Migrate bot server and dependencies (consultancy) |
| 57349 | 12 Feb | Yes | Tangram | Tangram Gitlab upgrade (18.8.4) |
| 57361 | 12 Feb | No | Internal | Check for Security Notices and System Updates |
| 57343 | 12 Feb | Yes | OpenCorporates | SSH Access to prod-dc |
| 57359 | 12 Feb | Yes | Tangram | Server down: dgx2.etx.internal |
| 57367 | 13 Feb | Yes | Internal | Check for Security Notices and System Updates |
| 57372 | 13 Feb | Yes | Sucden | ben/johnny.sucden.co.uk un-merged configuration files |
| 56817 | 13 Feb | Yes | OGT | Upgrade granddad.internal.ogtip.com to Debian 13 Trixie |
| 57234 | 16 Feb | Yes | Sucden | Ubuntu Patching |
| 57359 | 16 Feb | Yes | Tangram | Server down: dgx2.etx.internal |
| 57356 | 16 Feb | Yes | Sucden | CRITICAL: System Health: Systemd State on ubjen-gs2-p1l01.sucden.co.uk |
| 57378 | 16 Feb | Yes | AskBio | talisker.synpromics.com volume usage /home |
| 56753 | 16 Feb | No | OpenCorporates | Migrate bot server and dependencies (consultancy) |
| 56817 | 16 Feb | Yes | OGT | Upgrade granddad.internal.ogtip.com to Debian 13 Trixie |
| 57374 | 16 Feb | Yes | Internal | Shorewall rules not applying correctly on clyde |
| 57271 | 16 Feb | Yes | Internal | Adopt Clyde bind config with puppet |
| 57384 | 17 Feb | No | Internal | Check for Security Notices and System Updates |
| 57358 | 17 Feb | Yes | Sucden | Scripts to help with network testing |
| 56753 | 17 Feb | No | OpenCorporates | Migrate bot server and dependencies (consultancy) |
| 57172 | 17 Feb | Yes | Rotastat | Possible Java SSL Issue |
| 56921 | 17 Feb | Yes | ATA Group | cron job to check disk usage |
| 57121 | 17 Feb | Yes | AskBio | RTP question |
| 57343 | 17 Feb | Yes | OpenCorporates | SSH Access to prod-dc |
| 56817 | 17 Feb | Yes | OGT | Upgrade granddad.internal.ogtip.com to Debian 13 Trixie |
| 57385 | 17 Feb | Yes | Crystal Units | Logrotate failure | crylonlis2024.crystal.local |
| 57228 | 17 Feb | Yes | Internal | Replace Puppetboard with OpenVox View |
| 57381 | 17 Feb | Yes | Internal | [FIRING: 1 for tcl/avon] PrometheusJobMissing |
| 57423 | 18 Feb | Yes | Internal | Check for Security Notices and System Updates |
| 57390 | 18 Feb | Yes | Tangram | AWS Site-to-Site VPN: Tunnel2 on dgx2.internal.etherapeutics.co.uk |
| 57357 | 18 Feb | Yes | Sucden | Server Support Audit |
| 57340 | 18 Feb | Yes | OpenCorporates | Mail: Queue Length on bot2.opencorporates.internal |
| 57364 | 18 Feb | Yes | Sucden | Https/Jenkins |
| 57339 | 18 Feb | Yes | OGT | CRITICAL: Backups: Restic Forget srv-restic-projects on manuel.internal.ogtip.com |
| 56753 | 18 Feb | No | OpenCorporates | Migrate bot server and dependencies (consultancy) |
| 57124 | 18 Feb | No | TCV | RT Single Sign on |
| 57388 | 19 Feb | No | Sucden | patrs-gs2-p1l01.sucden.co.uk volume usage /srv/uyuni/var/spacewalk |
| 56639 | 19 Feb | Yes | ATA Group | Contract for 2026 |
| 57377 | 19 Feb | Yes | Lantech | ipa-m3.private.ipa.ie root storage volume usage |
| 56642 | 19 Feb | No | Advensys | Arpino Warehouse Move - Urgent |
| 57340 | 19 Feb | Yes | OpenCorporates | Mail: Queue Length on bot2.opencorporates.internal |
| 57227 | 19 Feb | Yes | Sucden | Hardware checks timeouts |
| 56753 | 19 Feb | No | OpenCorporates | Migrate bot server and dependencies (consultancy) |
| 57434 | 19 Feb | Yes | Internal | Debian ELTS research |
| 56489 | 19 Feb | Yes | OpenCorporates | Migrate bot server and dependencies |
| 57388 | 20 Feb | Yes | Sucden | patrs-gs2-p1l01.sucden.co.uk volume usage /srv/uyuni/var/spacewalk |
| 54647 | 20 Feb | Yes | Azura | Ocado Firewall |
| 57437 | 20 Feb | Yes | TCV | TCV - backup query |
| 57363 | 20 Feb | Yes | BD Group | Re: eFiling Server Config |
| 56489 | 20 Feb | No | OpenCorporates | Migrate bot server and dependencies |
| 57340 | 20 Feb | Yes | OpenCorporates | Mail: Queue Length on bot2.opencorporates.internal |
| 57226 | 20 Feb | Yes | Rotastat | Switch from Duplicity to Restic |
| 57444 | 23 Feb | Yes | Internal | Error in backuppc config |
| 57388 | 23 Feb | Yes | Sucden | patrs-gs2-p1l01.sucden.co.uk volume usage /srv/uyuni/var/spacewalk |
| 56753 | 23 Feb | No | OpenCorporates | Migrate bot server and dependencies (consultancy) |
| 57449 | 23 Feb | Yes | OGT | Storage alert: /srv/home on rodney.internal.ogtip.com |
| 57226 | 23 Feb | Yes | Rotastat | Switch from Duplicity to Restic |
| 57232 | 23 Feb | Yes | Gravytrain | Setup SecurityGroups for Gravytrain |
| 57379 | 23 Feb | No | Sucden | F5 load balancer replacement (consultancy) |
| 57453 | 24 Feb | Yes | Internal | Weekly checks |
| 57452 | 24 Feb | Yes | OpenCorporates | san2 systemd service failure |
| 57455 | 24 Feb | Yes | AskBio | rtp-promptdv-01.askbio.com reboots |
| 57458 | 24 Feb | Yes | Midnight Hax | ws-trixie.midnighthax.com configuration fail loop |
| 57137 | 24 Feb | Yes | Econic Bio | AWS billing alerts contact |
| 57460 | 24 Feb | Yes | JISC | WARNING: Cluster: ClusterCheck on ath-lin-prx-l01.int.openathens.net |
| 57459 | 24 Feb | Yes | Azura | ocado1 cron/script error rest1.py |
| 56753 | 24 Feb | No | OpenCorporates | Migrate bot server and dependencies (consultancy) |
| 56752 | 24 Feb | No | OpenCorporates | OC - Quote to remove all hardware from Sysgroup |
| 57440 | 24 Feb | Yes | DLS Plastics | Zimbra question |
| 57226 | 24 Feb | Yes | Rotastat | Switch from Duplicity to Restic |
| 57358 | 24 Feb | Yes | Sucden | Scripts to help with network testing |
| 57468 | 25 Feb | Yes | AskBio | edb-coll.askbio.com backup failure |
| 57226 | 25 Feb | Yes | Rotastat | Switch from Duplicity to Restic |
| 56921 | 25 Feb | No | ATA Group | cron job to check disk usage |
| 57352 | 25 Feb | Yes | ATA Group | Configure mail relaying for cron script |
| 57379 | 25 Feb | No | Sucden | F5 load balancer replacement (consultancy) |
| 57478 | 26 Feb | Yes | Internal | Check for Security Notices and System Updates |
| 57439 | 26 Feb | Yes | Tangram | DOWN: dgx2.internal.etherapeutics.co.uk |
| 57363 | 26 Feb | Yes | BD Group | Re: eFiling Server Config |
| 57481 | 26 Feb | Yes | Rotastat | DOWN: gallus.rotastat.com |
| 57226 | 26 Feb | Yes | Rotastat | Switch from Duplicity to Restic |
| 57472 | 27 Feb | Yes | Tangram | Tangram Gitlab upgrade (18.9.1) |
| 57439 | 27 Feb | Yes | Tangram | DOWN: dgx2.internal.etherapeutics.co.uk |
| 56921 | 27 Feb | Yes | ATA Group | cron job to check disk usage |
| 54647 | 27 Feb | Yes | Azura | Ocado Firewall |
| 55616 | 27 Feb | Yes | OGT | OGT OS upgrades (Debian 10) |
| 57472 | 02 Mar | Yes | Tangram | Tangram Gitlab upgrade (18.9.1) |
| 57439 | 02 Mar | Yes | Tangram | DOWN: dgx2.internal.etherapeutics.co.uk |
| 56410 | 02 Mar | Yes | Sucden | interstar07-10 |
| 57340 | 02 Mar | Yes | OpenCorporates | Mail: Queue Length on bot2.opencorporates.internal |
| 57124 | 02 Mar | Yes | TCV | RT Single Sign on |
| 56642 | 02 Mar | Yes | Advensys | Arpino Warehouse Move - Urgent |
| 57476 | 02 Mar | Yes | ATA Group | Spike on data usage |
| 57531 | 02 Mar | Yes | Gravytrain | web.prod.bf2.bedfordinsurance.co.uk Multiple HTTP/HTTPS timeouts |
| 57459 | 02 Mar | Yes | Azura | ocado1 cron/script error rest1.py |
| 56752 | 02 Mar | Yes | OpenCorporates | OC - Quote to remove all hardware from Sysgroup |
| 56273 | 02 Mar | Yes | AskBio | Drive failure darkmatter.synpromics.com |
| 57363 | 02 Mar | Yes | BD Group | Re: eFiling Server Config |
| 56447 | 02 Mar | Yes | Troika | Troika Support |
| 57536 | 02 Mar | Yes | OpenCorporates | CRITICAL: Networking: SSH on vm-host31.opencorporates.internal |
| 57451 | 02 Mar | Yes | Advensys | Arpino Warehouse Site Visit |
| 57385 | 02 Mar | Yes | Crystal Units | Logrotate failure | crylonlis2024.crystal.local |
| 57533 | 03 Mar | Yes | Tangram | Gitlab persistent volume filling up |
| 57540 | 03 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57538 | 03 Mar | Yes | Internal | Purge old client password records |
| 57524 | 03 Mar | Yes | Top To Toe | gait-prod.toptotoe.com expired crl |
| 57539 | 03 Mar | Yes | Internal | Weekly checks |
| 57543 | 03 Mar | Yes | Quickline | WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk |
| 57528 | 03 Mar | Yes | Sucden | interstar10 - ssh |
| 57535 | 03 Mar | Yes | Novadata | RE: Resolved: NovaData expiring VPN certs |
| 57467 | 03 Mar | Yes | OGT | manuel.internal.ogtip.com restic scheduling |
| 57439 | 03 Mar | Yes | Tangram | DOWN: dgx2.internal.etherapeutics.co.uk |
| 57547 | 04 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57529 | 04 Mar | Yes | Rotastat | gallus.rotastat.com SSL/TLS certificate expiry |
| 57528 | 04 Mar | Yes | Sucden | interstar10 - ssh |
| 57439 | 04 Mar | Yes | Tangram | DOWN: dgx2.internal.etherapeutics.co.uk |
| 54647 | 04 Mar | Yes | Azura | Ocado Firewall |
| 56483 | 04 Mar | Yes | Tangram | dgx2.internal.etherapeutics.co.uk root volume filling up |
| 57526 | 04 Mar | Yes | Troika | New client onboarding (Pre-Contract Checks): Troika |
| 57548 | 04 Mar | Yes | Internal | puppet fails on towy1 |
| 57552 | 05 Mar | Yes | Internal | Check for Security Notices and System Updates |
| 57438 | 05 Mar | Yes | BD Group | Amend eFiling apache logging config |
| 57467 | 05 Mar | Yes | OGT | manuel.internal.ogtip.com restic scheduling |
| 57553 | 05 Mar | Yes | OGT | docker on mickey |
| 57534 | 05 Mar | Yes | Sucden | Server usage/performance statistics after move of all STAR services to Interstar07-10 |
| 57457 | 05 Mar | Yes | Geograph | Loki Slow and unreliable |
| 57551 | 05 Mar | Yes | Sucden | Market Volatility causing re-requests and packet drops. |
| 57439 | 05 Mar | Yes | Tangram | DOWN: dgx2.internal.etherapeutics.co.uk |
| 57482 | 05 Mar | Yes | Globecast | DNS updates |
| 57432 | 05 Mar | No | Internal | Test restore Nextcloud |
| 57527 | 06 Mar | Yes | Troika | QNAP/Firewall health-checks |
| 57526 | 06 Mar | Yes | Troika | New client onboarding (Pre-Contract Checks): Troika |
| 57451 | 06 Mar | Yes | Advensys | Arpino Warehouse Site Visit |
git hash: master (4425ed35)