RT updates report

09 Feb - 13 Feb

RT Work date Ticket updated? Client Subject
57225 09 Feb Yes Internal tcl staff vpn crl expiry
57158 09 Feb Yes Internal Technical leaving actions for Terry Churchill
57059 09 Feb Yes None AWS IAM role permission and access
57216 09 Feb Yes OpenCorporates Corrupt bot database files
56348 09 Feb No Azura Ocado Firewall (consultancy)
57233 09 Feb Yes Internal Look into Phishingtackle
56921 09 Feb Yes ATA Group cron job to check disk usage
57221 09 Feb Yes Internal Disks on clyde.tiger-computing.co.uk - DNS Bot
57083 09 Feb Yes Koinex Possible firewall issue
57219 09 Feb Yes Lantech Increase IPA PHP Limit
55616 09 Feb Yes OGT OGT OS upgrades (Debian 10)
57268 09 Feb No Internal Investigate using FreeIPA for internal certificate management.
57232 09 Feb Yes Gravytrain Setup SecurityGroups for Gravytrain
57124 10 Feb Yes TCV RT Single Sign on
57230 10 Feb Yes Lantech Request to increase File Upload & related variables for moodle.ipa.ie (Client: IPA)
56921 10 Feb Yes ATA Group cron job to check disk usage
57231 10 Feb Yes OGT Storage warning: /srv/ngs on rodney.internal.ogtip.com
57229 10 Feb Yes Sucden Access to performance monitoring dashboards
57348 11 Feb Yes Internal GitLab upgrades (18.8.4)
57172 11 Feb Yes Rotastat Possible Java SSL Issue
57108 11 Feb Yes AskBio Passwordless login on Jura, Coll and Iona
57351 11 Feb Yes Internal tcl/avon thanos-receive failing to handle requests
57350 11 Feb Yes Geograph Geograph Gitlab upgrade (18.8.4)
57356 11 Feb Yes Sucden CRITICAL: System Health: Systemd State on ubjen-gs2-p1l01.sucden.co.uk
56348 11 Feb No Azura Ocado Firewall (consultancy)
57124 11 Feb Yes TCV RT Single Sign on
57121 11 Feb Yes AskBio RTP question
56753 11 Feb No OpenCorporates Migrate bot server and dependencies (consultancy)
57229 11 Feb Yes Sucden Access to performance monitoring dashboards
57199 11 Feb Yes Tangram tangram staging cluster connectivity issues
57059 11 Feb Yes None AWS IAM role permission and access
57228 11 Feb No Internal Replace Puppetboard with OpenVox View
56753 12 Feb No OpenCorporates Migrate bot server and dependencies (consultancy)
57349 12 Feb Yes Tangram Tangram Gitlab upgrade (18.8.4)
57361 12 Feb No Internal Check for Security Notices and System Updates
57343 12 Feb Yes OpenCorporates SSH Access to prod-dc
57359 12 Feb Yes Tangram Server down: dgx2.etx.internal
57367 13 Feb Yes Internal Check for Security Notices and System Updates
57372 13 Feb Yes Sucden ben/johnny.sucden.co.uk un-merged configuration files
56817 13 Feb Yes OGT Upgrade granddad.internal.ogtip.com to Debian 13 Trixie

git hash: master (e3ab9751)