| RT | Work date | Ticket updated? | Client | Subject |
|---|---|---|---|---|
| 56900 | 05 Jan | Yes | Sucden | interstar08/09/10.sucden.co.uk |
| 56904 | 05 Jan | Yes | Ingeus | Ingeus: login to Azure |
| 56490 | 05 Jan | Yes | OpenCorporates | Server Shutdown |
| 54647 | 05 Jan | Yes | Azura | Ocado Firewall |
| 56908 | 05 Jan | Yes | AskBio | Replace Duplicity with Restic |
| 55616 | 05 Jan | Yes | OGT | OGT OS upgrades (Debian 10) |
| 56273 | 05 Jan | Yes | AskBio | Drive failure darkmatter.synpromics.com |
| 56896 | 06 Jan | Yes | OpenCorporates | CRITICAL: Load on backup1.opencorporates.internal |
| 56483 | 06 Jan | Yes | Tangram | dgx2.internal.etherapeutics.co.uk root volume filling up |
| 56915 | 06 Jan | Yes | Internal | Weekly checks |
| 56917 | 06 Jan | Yes | Rotastat | Draytek reboot |
| 56753 | 06 Jan | No | OpenCorporates | Migrate bot server and dependencies (consultancy) |
| 56922 | 06 Jan | Yes | Novadata | AWS backups |
| 56924 | 06 Jan | No | Internal | Upgrade mersey to Debian 13 (trixie) |
| 27015 | 06 Jan | Yes | Internal | Integrate Icinga control into Puppet |
| 27015 | 07 Jan | Yes | Internal | Integrate Icinga control into Puppet |
| 56901 | 07 Jan | Yes | Internal | Quarterly Ouse Failover Test |
| 56921 | 07 Jan | Yes | ATA Group | cron job to check disk usage |
| 56930 | 07 Jan | Yes | Internal | Upgrade thames to Debian 13 (trixie) |
| 56938 | 07 Jan | Yes | OpenCorporates | Check Valid Configs - Sys1 |
| 56790 | 07 Jan | Yes | Sucden | Linux estate patching - January 2026 |
| 56760 | 07 Jan | Yes | AskBio | New server |
| 56940 | 07 Jan | Yes | Internal | Upgrade trent to Debian 13 (trixie) |
| 56491 | 07 Jan | Yes | Sucden | F5 load balancer replacement |
| 56942 | 08 Jan | Yes | AskBio | CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com |
| 56944 | 08 Jan | Yes | Internal | Multiple systems puppet not puppeting |
| 56948 | 08 Jan | Yes | Internal | Upgrade ouses to Debian 13 (trixie) |
| 56918 | 09 Jan | Yes | Gravytrain | WARNING: Security: WordPress Versions on web.prod.qs1.grvytrn.co.uk |
| 56921 | 09 Jan | Yes | ATA Group | cron job to check disk usage |
| 56937 | 09 Jan | Yes | ATA Group | SBP Hardware Review |
| 56949 | 09 Jan | Yes | Global Brands | DOWN: svr1.global-brands.internal |
| 56348 | 09 Jan | Yes | Azura | Ocado Firewall (consultancy) |
| 56790 | 09 Jan | Yes | Sucden | Linux estate patching - January 2026 |
| 56962 | 11 Jan | Yes | OpenCorporates | CRITICAL: 'pacemaker' on 'zcluster1.opencorporates.internal' |
| 56966 | 12 Jan | Yes | Internal | icinga web pods ooming |
| 56962 | 12 Jan | Yes | OpenCorporates | CRITICAL: 'pacemaker' on 'zcluster1.opencorporates.internal' |
| 57109 | 12 Jan | No | Sucden | WARNING: NRPE Disk: All Disks on duffman.sucden.co.uk |
| 56950 | 12 Jan | Yes | Tangram | WARNING: Cloud: Azure Credential: GitLab on azure.etherapeutics.co.uk |
| 56967 | 12 Jan | Yes | Internal | Server backups not allocated to a client |
| 56790 | 12 Jan | Yes | Sucden | Linux estate patching - January 2026 |
| 56961 | 12 Jan | Yes | Internal | mersey.tiger-computing.co.uk failed DIMM |
| 56760 | 12 Jan | Yes | AskBio | New server |
| 55616 | 12 Jan | Yes | OGT | OGT OS upgrades (Debian 10) |
| 56977 | 13 Jan | Yes | Internal | Check for Security Notices and System Updates |
| 56978 | 13 Jan | Yes | Internal | Weekly checks |
| 56976 | 13 Jan | Yes | Internal | Renew staff gpg key - crb |
| 56969 | 14 Jan | Yes | Internal | gosforth staff VPN expiry |
| 56817 | 14 Jan | No | OGT | Upgrade granddad.internal.ogtip.com to Debian 13 Trixie |
| 56929 | 14 Jan | No | NFW | Fwd: SPAM ISSUE |
| 56908 | 14 Jan | Yes | AskBio | Replace Duplicity with Restic |
| 56970 | 14 Jan | No | AskBio | AskBio Expiring LDAP Certificates |
| 56760 | 14 Jan | Yes | AskBio | New server |
| 56949 | 14 Jan | Yes | Global Brands | DOWN: svr1.global-brands.internal |
| 57016 | 14 Jan | Yes | Internal | CRITICAL: Special: IcingaDB State on towy1.tiger-computing.co.uk |
| 57051 | 15 Jan | Yes | AskBio | CRITICAL: System Health: Systemd State on rtp-promptdv-01.askbio.com |
| 56949 | 15 Jan | Yes | Global Brands | DOWN: svr1.global-brands.internal |
| 56273 | 15 Jan | Yes | AskBio | Drive failure darkmatter.synpromics.com |
| 57052 | 15 Jan | Yes | Internal | tcl/avon/tcl-monitoring thanos compact failed |
| 56970 | 15 Jan | Yes | AskBio | AskBio Expiring LDAP Certificates |
| 57053 | 15 Jan | Yes | Geograph | geograph/prod/tcl-monitoring |
| 57016 | 15 Jan | Yes | Internal | CRITICAL: Special: IcingaDB State on towy1.tiger-computing.co.uk |
| 57060 | 15 Jan | Yes | Cirencester College | CRITICAL: System Health: Systemd State on ccwebdb01.cirencester.ac.uk |
| 56974 | 15 Jan | Yes | Koinex | CRITICAL: Networking: ping4 on koinexserver.home |
| 56956 | 15 Jan | Yes | Internal | Internal IPv6 routing glitches |
| 57059 | 15 Jan | Yes | None | AWS IAM role permission and access |
| 57065 | 16 Jan | Yes | OpenCorporates | OC Icinga issue |
| 57064 | 16 Jan | Yes | Crystal Units | Logrotate failure on crylonlis2024.crystal.local |
| 56348 | 16 Jan | Yes | Azura | Ocado Firewall (consultancy) |
| 57060 | 16 Jan | Yes | Cirencester College | CRITICAL: System Health: Systemd State on ccwebdb01.cirencester.ac.uk |
| 57061 | 16 Jan | Yes | OGT | WARNING: NRPE Disk: All Disks on basil.internal.ogtip.com |
| 56790 | 17 Jan | Yes | Sucden | Linux estate patching - January 2026 |
| 57062 | 18 Jan | Yes | ATA Group | Birchman / ATA - OS and DB Upgrade - SAP S/4HANA Upgrade Project |
| 56273 | 19 Jan | Yes | AskBio | Drive failure darkmatter.synpromics.com |
| 57060 | 19 Jan | No | Cirencester College | CRITICAL: System Health: Systemd State on ccwebdb01.cirencester.ac.uk |
| 57067 | 19 Jan | No | Sucden | ptp4l service failing on interstar01,02 |
| 55644 | 19 Jan | Yes | Internal | Exam dates for Red Hat certifications |
| 57079 | 20 Jan | Yes | Gravytrain | www.bedfordinsuranceforbusiness.co.uk HTTPS timeouts on web.prod.bf2.bedfordinsurance.co.uk |
| 57080 | 20 Jan | Yes | Sucden | Configure apt to not hold docker packages |
| 57073 | 20 Jan | Yes | AskBio | Replace Duplicity with Restic (Consultancy) |
| 56980 | 21 Jan | Yes | JISC | OpenAthens server patching |
| 57091 | 21 Jan | Yes | Top To Toe | CRITICAL: System Health: Systemd State on gait-prod.toptotoe.com |
| 57086 | 22 Jan | Yes | Imoves | Is imoves down - can you check |
| 57102 | 23 Jan | Yes | Tangram | ETX Gitlab upgrade (18.8.2) |
| 57104 | 26 Jan | Yes | AskBio | Connectivity blip |
| 57095 | 26 Jan | Yes | ATA Group | Access to ATA group infrastructure |
| 56968 | 26 Jan | Yes | OpenCorporates | OC DC Servers |
| 57115 | 27 Jan | Yes | Internal | Check for Security Notices and System Updates |
| 57111 | 27 Jan | Yes | Geograph | CRITICAL: HTTP: Geograph data HTTP on data.geograph.org.uk |
| 57116 | 27 Jan | Yes | Internal | Weekly checks |
| 57107 | 27 Jan | Yes | OpenCorporates | sys1 ipmi issue |
| 27015 | 27 Jan | Yes | Internal | Integrate Icinga control into Puppet |
| 57127 | 28 Jan | Yes | Internal | Check for Security Notices and System Updates |
| 57125 | 28 Jan | Yes | OpenCorporates | DOWN: dc infra |
| 56348 | 29 Jan | Yes | Azura | Ocado Firewall (consultancy) |
| 54280 | 29 Jan | Yes | Internal | Create PagerDuty Maintenance Windows from HMRC bank holidays feed |
| 57124 | 29 Jan | Yes | TCV | RT Single Sign on |
| 57143 | 30 Jan | Yes | Internal | Check for Security Notices and System Updates |
| 57153 | 30 Jan | Yes | Sucden | Current Load on Interstar04 |
| 57155 | 30 Jan | Yes | OpenCorporates | Jupyter/ bot sync |
| 57140 | 02 Feb | Yes | Cirencester College | 20260129-DB server degraded - appears full |
| 57172 | 02 Feb | Yes | Rotastat | Possible Java SSL Issue |
| 57166 | 02 Feb | Yes | BD Group | efiling www.1stformations.co.uk |
| 56973 | 02 Feb | Yes | Azura | Azura Expiring VPN certs |
| 57112 | 02 Feb | Yes | OpenCorporates | Server shutdown |
| 57158 | 02 Feb | Yes | Internal | Technical leaving actions for Terry Churchill |
| 57179 | 02 Feb | Yes | Sucden | Performance Stats on Interstar07-10 |
| 57186 | 03 Feb | Yes | Internal | Purge old client password records |
| 57181 | 03 Feb | Yes | Sucden | Azure CLI |
| 57160 | 03 Feb | Yes | Crystal Units | CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local |
| 57188 | 03 Feb | Yes | Internal | Weekly checks |
| 57179 | 03 Feb | No | Sucden | Performance Stats on Interstar07-10 |
| 56982 | 03 Feb | Yes | Lantech | IPA |
| 56789 | 03 Feb | Yes | OpenCorporates | Travel/Van/Recycler for OC decommissioning |
| 57190 | 03 Feb | Yes | Internal | Rationalise Nextcloud certificate conflict |
| 56973 | 03 Feb | Yes | Azura | Azura Expiring VPN certs |
| 56971 | 03 Feb | Yes | Novadata | NovaData expiring VPN certs |
| 57189 | 03 Feb | Yes | Rotastat | Gallus fails boot at herschel mountpoint |
| 57194 | 04 Feb | Yes | Internal | Check for Security Notices and System Updates |
| 57135 | 04 Feb | Yes | Sysdoc | Kuberetes logs |
| 56982 | 04 Feb | Yes | Lantech | IPA |
| 57175 | 04 Feb | Yes | Internal | crl expiry check |
| 56971 | 04 Feb | Yes | Novadata | NovaData expiring VPN certs |
| 57095 | 04 Feb | Yes | ATA Group | Access to ATA group infrastructure |
| 57163 | 04 Feb | Yes | AskBio | DOWN: rtp-promptdv-01.askbio.com |
| 57124 | 04 Feb | No | TCV | RT Single Sign on |
| 57108 | 04 Feb | Yes | AskBio | Passwordless login on Jura, Coll and Iona |
| 57203 | 05 Feb | Yes | Gravytrain | app.prod.qs1.grvytrn.co.uk unmerged configs |
| 57202 | 05 Feb | Yes | Internal | Check for Security Notices and System Updates |
| 54647 | 05 Feb | Yes | Azura | Ocado Firewall |
| 57179 | 05 Feb | Yes | Sucden | Performance Stats on Interstar07-10 |
| 55616 | 05 Feb | Yes | OGT | OGT OS upgrades (Debian 10) |
| 57204 | 05 Feb | Yes | OGT | manuel.internal.ogtip.com restic issues |
| 57135 | 05 Feb | Yes | Sysdoc | Kuberetes logs |
| 57083 | 05 Feb | Yes | Koinex | Possible firewall issue |
| 57208 | 05 Feb | Yes | Cirencester College | ccolive.cirencester.local storage volume usage /srv |
| 57214 | 06 Feb | Yes | AskBio | CRITICAL: 'Networking: SSH' on 'macleod-ipmi.synpromics.com' |
| 57213 | 06 Feb | Yes | Internal | Check for Security Notices and System Updates |
| 57212 | 06 Feb | Yes | Midnight Hax | CRITICAL: Backups: Backup to mersey.tiger-computing.co.uk on woodlands.midnighthax.com |
| 57208 | 06 Feb | Yes | Cirencester College | ccolive.cirencester.local storage volume usage /srv |
| 56483 | 06 Feb | Yes | Tangram | dgx2.internal.etherapeutics.co.uk root volume filling up |
| 57211 | 06 Feb | Yes | OpenCorporates | WARNING: System Health: NTP on bot2 and analysis-app1 |
| 56639 | 06 Feb | Yes | ATA Group | Contract for 2026 |
| 57217 | 06 Feb | Yes | Koinex | Security: Kernel Version on koinexserver.home |
| 57216 | 06 Feb | Yes | OpenCorporates | Corrupt bot database files |
| 57083 | 06 Feb | Yes | Koinex | Possible firewall issue |
| 57220 | 06 Feb | Yes | OpenCorporates | UNKNOWN: 'systemd_state' on 'vm-host22.opencorporates.internal' |
| 57154 | 06 Feb | Yes | DLS Plastics | dls-zimbra2.dlsmedical.internal volume usage /opt |
git hash: master (4425ed35)