| RT | Work date | Ticket updated? | Client | Subject |
|---|---|---|---|---|
| 56760 | 15 Dec | Yes | AskBio | New server |
| 56277 | 15 Dec | Yes | Cirencester College | PHP upgrade |
| 56755 | 15 Dec | Yes | Sucden | IXN ILO |
| 56770 | 15 Dec | Yes | Reigate College | rc-mss.reigate.ac.uk disk filled up |
| 56767 | 15 Dec | Yes | Internal | Check for Security Notices and System Updates |
| 56773 | 15 Dec | Yes | Sucden | SFL Old servers root access |
| 56775 | 15 Dec | Yes | Lantech | Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025) |
| 56698 | 16 Dec | Yes | JISC | OpenAthens server patching |
| 56776 | 16 Dec | Yes | Internal | Check for Security Notices and System Updates |
| 56483 | 16 Dec | No | Tangram | dgx2.internal.etherapeutics.co.uk root volume filling up |
| 56764 | 16 Dec | Yes | BD Group | Multiple failed HTTP checks |
| 56777 | 16 Dec | Yes | Internal | Weekly checks |
| 56773 | 16 Dec | Yes | Sucden | SFL Old servers root access |
| 56753 | 16 Dec | No | OpenCorporates | Migrate bot server and dependencies (consultancy) |
| 56753 | 17 Dec | No | OpenCorporates | Migrate bot server and dependencies (consultancy) |
| 56785 | 17 Dec | Yes | Internal | Check for Security Notices and System Updates |
| 56775 | 17 Dec | Yes | Lantech | Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025) |
| 56781 | 17 Dec | Yes | Gravytrain | {app,web}.prod.qs1.grvytrn.co.uk script error |
| 56758 | 17 Dec | Yes | AskBio | New accounts |
| 56760 | 17 Dec | Yes | AskBio | New server |
| 56782 | 17 Dec | No | AskBio | New server (Consultancy) |
| 56348 | 17 Dec | Yes | Azura | Ocado Firewall (consultancy) |
| 56753 | 18 Dec | Yes | OpenCorporates | Migrate bot server and dependencies (consultancy) |
| 56782 | 18 Dec | Yes | AskBio | New server (Consultancy) |
| 56796 | 18 Dec | Yes | Internal | wey.tiger-computing.co.uk SSL/TLS cert issue |
| 56157 | 18 Dec | Yes | Internal | Expiring GPG key/subkeys acm |
| 56797 | 19 Dec | Yes | AskBio | CRITICAL: HTTP: prompt-softdev.askbio.com HTTPS on edb-iona.askbio.com |
| 56798 | 19 Dec | Yes | Internal | Check for Security Notices and System Updates |
| 56782 | 19 Dec | Yes | AskBio | New server (Consultancy) |
| 56754 | 19 Dec | Yes | Lantech | Request to secure public access to .git/ and 3 other files on moodle.ipa.ie |
| 56806 | 22 Dec | Yes | AskBio | Storage critical: /var/cache/duplicity on talisker.synpromics.com |
| 56797 | 22 Dec | Yes | AskBio | CRITICAL: HTTP: prompt-softdev.askbio.com HTTPS on edb-iona.askbio.com |
| 56754 | 22 Dec | Yes | Lantech | Request to secure public access to .git/ and 3 other files on moodle.ipa.ie |
| 56771 | 22 Dec | Yes | OGT | rodney2.internal.ogtip.com predictive disk failure |
| 56803 | 22 Dec | Yes | Sucden | STAR dteadmin user to be added to Interstar07-10 |
| 56811 | 23 Dec | Yes | Internal | Weekly checks |
| 56816 | 24 Dec | Yes | Internal | Check for Security Notices and System Updates |
| 56824 | 29 Dec | Yes | OGT | OGT Site down |
| 27015 | 29 Dec | Yes | Internal | Integrate Icinga control into Puppet |
| 56826 | 30 Dec | Yes | Internal | Check for Security Notices and System Updates |
| 56828 | 30 Dec | Yes | Internal | CRITICAL: Backups: Borgmatic on avon2.tcl.internal |
| 56830 | 30 Dec | Yes | Trident Honda | Migrate from borg to restic |
| 56829 | 30 Dec | Yes | Internal | Upgrade Severn x3 to Trixie / Proxmox 9 |
| 27015 | 30 Dec | Yes | Internal | Integrate Icinga control into Puppet |
| 56895 | 31 Dec | Yes | Internal | Check for Security Notices and System Updates |
| 27015 | 31 Dec | Yes | Internal | Integrate Icinga control into Puppet |
| 56753 | 31 Dec | No | OpenCorporates | Migrate bot server and dependencies (consultancy) |
| 56900 | 05 Jan | Yes | Sucden | interstar08/09/10.sucden.co.uk |
| 56904 | 05 Jan | Yes | Ingeus | Ingeus: login to Azure |
| 56490 | 05 Jan | Yes | OpenCorporates | Server Shutdown |
| 54647 | 05 Jan | Yes | Azura | Ocado Firewall |
| 56908 | 05 Jan | Yes | AskBio | Replace Duplicity with Restic |
| 55616 | 05 Jan | Yes | OGT | OGT OS upgrades (Debian 10) |
| 56273 | 05 Jan | Yes | AskBio | Drive failure darkmatter.synpromics.com |
| 56896 | 06 Jan | Yes | OpenCorporates | CRITICAL: Load on backup1.opencorporates.internal |
| 56483 | 06 Jan | Yes | Tangram | dgx2.internal.etherapeutics.co.uk root volume filling up |
| 56915 | 06 Jan | Yes | Internal | Weekly checks |
| 56917 | 06 Jan | Yes | Rotastat | Draytek reboot |
| 56753 | 06 Jan | No | OpenCorporates | Migrate bot server and dependencies (consultancy) |
| 56922 | 06 Jan | Yes | Novadata | AWS backups |
| 56924 | 06 Jan | No | Internal | Upgrade mersey to Debian 13 (trixie) |
| 27015 | 06 Jan | Yes | Internal | Integrate Icinga control into Puppet |
| 27015 | 07 Jan | Yes | Internal | Integrate Icinga control into Puppet |
| 56901 | 07 Jan | Yes | Internal | Quarterly Ouse Failover Test |
| 56921 | 07 Jan | Yes | ATA Group | cron job to check disk usage |
| 56930 | 07 Jan | Yes | Internal | Upgrade thames to Debian 13 (trixie) |
| 56938 | 07 Jan | Yes | OpenCorporates | Check Valid Configs - Sys1 |
| 56790 | 07 Jan | Yes | Sucden | Linux estate patching - January 2026 |
| 56760 | 07 Jan | Yes | AskBio | New server |
| 56940 | 07 Jan | Yes | Internal | Upgrade trent to Debian 13 (trixie) |
| 56491 | 07 Jan | Yes | Sucden | F5 load balancer replacement |
| 56942 | 08 Jan | Yes | AskBio | CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com |
| 56944 | 08 Jan | Yes | Internal | Multiple systems puppet not puppeting |
| 56948 | 08 Jan | Yes | Internal | Upgrade ouses to Debian 13 (trixie) |
| 56918 | 09 Jan | Yes | Gravytrain | WARNING: Security: WordPress Versions on web.prod.qs1.grvytrn.co.uk |
| 56921 | 09 Jan | Yes | ATA Group | cron job to check disk usage |
| 56937 | 09 Jan | Yes | ATA Group | SBP Hardware Review |
| 56949 | 09 Jan | Yes | Global Brands | DOWN: svr1.global-brands.internal |
| 56348 | 09 Jan | Yes | Azura | Ocado Firewall (consultancy) |
| 56790 | 09 Jan | Yes | Sucden | Linux estate patching - January 2026 |
| 56962 | 11 Jan | Yes | OpenCorporates | CRITICAL: 'pacemaker' on 'zcluster1.opencorporates.internal' |
| 56966 | 12 Jan | Yes | Internal | icinga web pods ooming |
| 56962 | 12 Jan | Yes | OpenCorporates | CRITICAL: 'pacemaker' on 'zcluster1.opencorporates.internal' |
| 56931 | 12 Jan | Yes | Sucden | duffman.sucden.co.uk volume usage /home |
| 56950 | 12 Jan | Yes | Tangram | WARNING: Cloud: Azure Credential: GitLab on azure.etherapeutics.co.uk |
| 56967 | 12 Jan | Yes | Internal | Server backups not allocated to a client |
| 56790 | 12 Jan | Yes | Sucden | Linux estate patching - January 2026 |
| 56961 | 12 Jan | Yes | Internal | mersey.tiger-computing.co.uk failed DIMM |
| 56760 | 12 Jan | Yes | AskBio | New server |
| 55616 | 12 Jan | Yes | OGT | OGT OS upgrades (Debian 10) |
| 56977 | 13 Jan | Yes | Internal | Check for Security Notices and System Updates |
| 56978 | 13 Jan | Yes | Internal | Weekly checks |
| 56976 | 13 Jan | Yes | Internal | Renew staff gpg key - crb |
| 56969 | 14 Jan | Yes | Internal | gosforth staff VPN expiry |
| 56817 | 14 Jan | No | OGT | Upgrade granddad.internal.ogtip.com to Debian 13 Trixie |
| 56929 | 14 Jan | No | NFW | Fwd: SPAM ISSUE |
| 56908 | 14 Jan | Yes | AskBio | Replace Duplicity with Restic |
| 56970 | 14 Jan | No | AskBio | AskBio Expiring LDAP Certificates |
| 56760 | 14 Jan | Yes | AskBio | New server |
| 56949 | 14 Jan | Yes | Global Brands | DOWN: svr1.global-brands.internal |
| 57016 | 14 Jan | Yes | Internal | CRITICAL: Special: IcingaDB State on towy1.tiger-computing.co.uk |
| 57051 | 15 Jan | Yes | AskBio | CRITICAL: System Health: Systemd State on rtp-promptdv-01.askbio.com |
| 56949 | 15 Jan | Yes | Global Brands | DOWN: svr1.global-brands.internal |
| 56273 | 15 Jan | Yes | AskBio | Drive failure darkmatter.synpromics.com |
| 57052 | 15 Jan | Yes | Internal | tcl/avon/tcl-monitoring thanos compact failed |
| 56970 | 15 Jan | Yes | AskBio | AskBio Expiring LDAP Certificates |
| 57053 | 15 Jan | Yes | Geograph | geograph/prod/tcl-monitoring |
| 57016 | 15 Jan | Yes | Internal | CRITICAL: Special: IcingaDB State on towy1.tiger-computing.co.uk |
| 57060 | 15 Jan | Yes | Cirencester College | CRITICAL: System Health: Systemd State on ccwebdb01.cirencester.ac.uk |
| 56974 | 15 Jan | Yes | Koinex | CRITICAL: Networking: ping4 on koinexserver.home |
| 56956 | 15 Jan | Yes | Internal | Internal IPv6 routing glitches |
| 57059 | 15 Jan | Yes | None | AWS IAM role permission and access |
| 57065 | 16 Jan | Yes | OpenCorporates | OC Icinga issue |
| 57064 | 16 Jan | Yes | Crystal Units | Logrotate failure on crylonlis2024.crystal.local |
| 56348 | 16 Jan | Yes | Azura | Ocado Firewall (consultancy) |
| 57060 | 16 Jan | Yes | Cirencester College | CRITICAL: System Health: Systemd State on ccwebdb01.cirencester.ac.uk |
| 57061 | 16 Jan | Yes | OGT | WARNING: NRPE Disk: All Disks on basil.internal.ogtip.com |
git hash: master (c8f901f4)