RT updates report

08 Dec - 09 Jan

RT Work date Ticket updated? Client Subject
56717 08 Dec Yes OGT rodney2.internal.ogtip.com predictive disk failure
56719 08 Dec Yes Internal manual openvox upgrade
56690 08 Dec Yes AskBio Prompt monitoring
56644 08 Dec No Entrepreneurs Circle CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org
56297 08 Dec No Internal Carry out full ISMS Internal audit
56696 08 Dec No Sucden VM to replace Star Build Servers (consultancy)
56348 09 Dec Yes Azura Ocado Firewall (consultancy)
56725 09 Dec Yes Internal Weekly checks
56317 09 Dec Yes ITC Compliance ITC Wildcard certificate expiry
56704 09 Dec No Sucden TCP connections issues on interstar07,08,09,10 - Urgent
56728 09 Dec Yes OpenCorporates Docker Registry
56703 09 Dec Yes OGT WARNING: Disk: Cluster Disks on rodney.internal.ogtip.com
56739 10 Dec Yes Internal Check for Security Notices and System Updates
56618 10 Dec Yes OGT Upgrade damien.internal.ogtip.com to Debian 13 Trixie
56704 10 Dec Yes Sucden TCP connections issues on interstar07,08,09,10 - Urgent
56731 10 Dec No BD Group CRITICAL: HTTP: portal.bdgroup.co.uk HTTP on env.bridget.bdg.internal
56727 10 Dec Yes Rotastat gallus.rotastat.com excessive load
56696 10 Dec No Sucden VM to replace Star Build Servers (consultancy)
56317 10 Dec Yes ITC Compliance ITC Wildcard certificate expiry
56744 10 Dec Yes Rotastat fstab Entry
56703 10 Dec Yes OGT WARNING: Disk: Cluster Disks on rodney.internal.ogtip.com
56741 10 Dec Yes Tusk IC Config files
55616 10 Dec Yes OGT OGT OS upgrades (Debian 10)
56741 11 Dec No Tusk IC Config files
56273 11 Dec Yes AskBio Drive failure darkmatter.synpromics.com
56695 11 Dec Yes Quickline aql-svr-zabbix-app/aql-svr-zabbix-db distro upgrade
56746 11 Dec Yes Internal Check for Security Notices and System Updates
56708 11 Dec Yes Quickline CRITICAL: Special: Zabbix Server on aql-svr-zabbix-app.quickline.co.uk
56747 11 Dec Yes Internal GitLab upgrades (18.6.2)
56277 11 Dec Yes Cirencester College PHP upgrade
56489 11 Dec Yes OpenCorporates Migrate bot server and dependencies
56752 11 Dec Yes OpenCorporates OC - Quote to remove all hardware from Sysgroup
56751 11 Dec Yes Gravytrain wkhtmltopdf not available
56748 12 Dec Yes Tangram Tangram Gitlab upgrade (18.6.2)
56755 12 Dec Yes Sucden IXN ILO
56678 12 Dec Yes OpenCorporates CRITICAL: RAID on backup1.opencorporates.internal
56758 12 Dec Yes AskBio New accounts
56754 12 Dec Yes Lantech Request to secure public access to .git/ and 3 other files on moodle.ipa.ie
56760 15 Dec Yes AskBio New server
56277 15 Dec Yes Cirencester College PHP upgrade
56755 15 Dec Yes Sucden IXN ILO
56770 15 Dec Yes Reigate College rc-mss.reigate.ac.uk disk filled up
56767 15 Dec Yes Internal Check for Security Notices and System Updates
56773 15 Dec Yes Sucden SFL Old servers root access
56775 15 Dec Yes Lantech Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025)
56698 16 Dec Yes JISC OpenAthens server patching
56776 16 Dec Yes Internal Check for Security Notices and System Updates
56483 16 Dec No Tangram dgx2.internal.etherapeutics.co.uk root volume filling up
56764 16 Dec Yes BD Group Multiple failed HTTP checks
56777 16 Dec Yes Internal Weekly checks
56773 16 Dec Yes Sucden SFL Old servers root access
56753 16 Dec No OpenCorporates Migrate bot server and dependencies (consultancy)
56753 17 Dec No OpenCorporates Migrate bot server and dependencies (consultancy)
56785 17 Dec Yes Internal Check for Security Notices and System Updates
56775 17 Dec Yes Lantech Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025)
56781 17 Dec Yes Gravytrain {app,web}.prod.qs1.grvytrn.co.uk script error
56758 17 Dec Yes AskBio New accounts
56760 17 Dec Yes AskBio New server
56782 17 Dec No AskBio New server (Consultancy)
56348 17 Dec Yes Azura Ocado Firewall (consultancy)
56753 18 Dec Yes OpenCorporates Migrate bot server and dependencies (consultancy)
56782 18 Dec Yes AskBio New server (Consultancy)
56796 18 Dec Yes Internal wey.tiger-computing.co.uk SSL/TLS cert issue
56157 18 Dec Yes Internal Expiring GPG key/subkeys acm
56797 19 Dec Yes AskBio CRITICAL: HTTP: prompt-softdev.askbio.com HTTPS on edb-iona.askbio.com
56798 19 Dec Yes Internal Check for Security Notices and System Updates
56782 19 Dec Yes AskBio New server (Consultancy)
56754 19 Dec Yes Lantech Request to secure public access to .git/ and 3 other files on moodle.ipa.ie
56806 22 Dec Yes AskBio Storage critical: /var/cache/duplicity on talisker.synpromics.com
56797 22 Dec Yes AskBio CRITICAL: HTTP: prompt-softdev.askbio.com HTTPS on edb-iona.askbio.com
56754 22 Dec Yes Lantech Request to secure public access to .git/ and 3 other files on moodle.ipa.ie
56771 22 Dec Yes OGT rodney2.internal.ogtip.com predictive disk failure
56803 22 Dec Yes Sucden STAR dteadmin user to be added to Interstar07-10
56811 23 Dec Yes Internal Weekly checks
56816 24 Dec Yes Internal Check for Security Notices and System Updates
56824 29 Dec Yes OGT OGT Site down
27015 29 Dec Yes Internal Integrate Icinga control into Puppet
56826 30 Dec Yes Internal Check for Security Notices and System Updates
56828 30 Dec Yes Internal CRITICAL: Backups: Borgmatic on avon2.tcl.internal
56830 30 Dec Yes Trident Honda Migrate from borg to restic
56829 30 Dec Yes Internal Upgrade Severn x3 to Trixie / Proxmox 9
27015 30 Dec Yes Internal Integrate Icinga control into Puppet
56895 31 Dec Yes Internal Check for Security Notices and System Updates
27015 31 Dec Yes Internal Integrate Icinga control into Puppet
56753 31 Dec No OpenCorporates Migrate bot server and dependencies (consultancy)
56900 05 Jan Yes Sucden interstar08/09/10.sucden.co.uk
56904 05 Jan Yes Ingeus Ingeus: login to Azure
56490 05 Jan Yes OpenCorporates Server Shutdown
54647 05 Jan Yes Azura Ocado Firewall
56908 05 Jan Yes AskBio Replace Duplicity with Restic
55616 05 Jan Yes OGT OGT OS upgrades (Debian 10)
56273 05 Jan Yes AskBio Drive failure darkmatter.synpromics.com
56896 06 Jan Yes OpenCorporates CRITICAL: Load on backup1.opencorporates.internal
56483 06 Jan Yes Tangram dgx2.internal.etherapeutics.co.uk root volume filling up
56915 06 Jan Yes Internal Weekly checks
56917 06 Jan Yes Rotastat Draytek reboot
56753 06 Jan No OpenCorporates Migrate bot server and dependencies (consultancy)
56922 06 Jan Yes Novadata AWS backups
56924 06 Jan No Internal Upgrade mersey to Debian 13 (trixie)
27015 06 Jan Yes Internal Integrate Icinga control into Puppet
27015 07 Jan Yes Internal Integrate Icinga control into Puppet
56901 07 Jan Yes Internal Quarterly Ouse Failover Test
56921 07 Jan Yes ATA Group cron job to check disk usage
56930 07 Jan Yes Internal Upgrade thames to Debian 13 (trixie)
56938 07 Jan Yes OpenCorporates Check Valid Configs - Sys1
56790 07 Jan Yes Sucden Linux estate patching - January 2026
56760 07 Jan Yes AskBio New server
56940 07 Jan Yes Internal Upgrade trent to Debian 13 (trixie)
56491 07 Jan Yes Sucden F5 load balancer replacement
56942 08 Jan Yes AskBio CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com
56944 08 Jan Yes Internal Multiple systems puppet not puppeting
56948 08 Jan Yes Internal Upgrade ouses to Debian 13 (trixie)
56918 09 Jan Yes Gravytrain WARNING: Security: WordPress Versions on web.prod.qs1.grvytrn.co.uk
56921 09 Jan Yes ATA Group cron job to check disk usage
56937 09 Jan Yes ATA Group SBP Hardware Review
56949 09 Jan Yes Global Brands DOWN: svr1.global-brands.internal
56348 09 Jan Yes Azura Ocado Firewall (consultancy)
56790 09 Jan Yes Sucden Linux estate patching - January 2026

git hash: master (c8f901f4)