| RT | Work date | Ticket updated? | Client | Subject |
|---|---|---|---|---|
| 56374 | 10 Nov | Yes | Internal | Server backups not allocated to a client |
| 56361 | 10 Nov | No | OpenCorporates | RDS Support - Max ID's |
| 56357 | 10 Nov | Yes | AskBio | WARNING: NRPE Disk: / on edb-lab-skye.askbio.com |
| 56152 | 10 Nov | Yes | Gravytrain | Carry out Ubuntu upgrades on production systems |
| 56349 | 10 Nov | No | Internal | severn1/2/3.tiger-computing.co.uk ceph issue - large object |
| 56365 | 10 Nov | Yes | Sucden | CRITICAL: Systemd State on multiple Sucden systems |
| 55888 | 10 Nov | No | Sucden | STAR: Develop installation process (consultancy) |
| 55616 | 10 Nov | No | OGT | OGT OS upgrades (Debian 10) |
| 56384 | 10 Nov | Yes | AskBio | UNKNOWN: NRPE Disk: All Disks on edb-jura.askbio.com |
| 56314 | 10 Nov | Yes | Sucden | SNMP Uptime Warnings |
| 56287 | 10 Nov | Yes | Sysdoc | sysdoc/flightpath/tcl-system |
| 55990 | 10 Nov | Yes | OGT | Upgrade albert.internal.ogtip.com to Debian 13 Trixie |
| 56363 | 11 Nov | No | OpenCorporates | RDS Support - Max ID's (consultancy) |
| 56387 | 11 Nov | Yes | Internal | CRITICAL: HTTP: BackupPC on mersey.tiger-computing.co.uk |
| 56385 | 11 Nov | Yes | Internal | Check for Security Notices and System Updates |
| 56382 | 11 Nov | Yes | eTherapeutics | Expired SCIM token [Non-Urgent] |
| 55990 | 11 Nov | Yes | OGT | Upgrade albert.internal.ogtip.com to Debian 13 Trixie |
| 56386 | 11 Nov | Yes | Internal | Weekly checks |
| 56378 | 11 Nov | Yes | ITC Compliance | Apache |
| 56394 | 12 Nov | No | Internal | Check for Security Notices and System Updates |
| 56349 | 12 Nov | Yes | Internal | severn1/2/3.tiger-computing.co.uk ceph issue - large object |
| 56315 | 12 Nov | No | OpenCorporates | Migrate OC data to AWS using Snowball |
| 56144 | 13 Nov | No | Ingeus | Ingeus k8s version upgrade |
| 56400 | 13 Nov | Yes | Sucden | TECH-67051 VM to replace Star Build Servers |
| 56406 | 13 Nov | Yes | OpenCorporates | Migrate OC data to AWS using Snowball (consultancy) |
| 56412 | 14 Nov | Yes | Internal | GitLab upgrades (18.5.2) |
| 56152 | 14 Nov | Yes | Gravytrain | Carry out Ubuntu upgrades on production systems |
| 56397 | 14 Nov | Yes | Azura | WARNING: NRPE Disk: /home on ocado1.opentrk.com |
| 55156 | 17 Nov | Yes | ATA Group | Upgrade project |
| 56273 | 17 Nov | Yes | AskBio | Drive failure darkmatter.synpromics.com |
| 56396 | 17 Nov | Yes | Tusk IC | CRITICAL: Networking: SSH on elephant.tusknet |
| 56378 | 17 Nov | Yes | ITC Compliance | Apache |
| 56424 | 17 Nov | Yes | OpenCorporates | [FIRING:1] Database connections [count sum] (RDS) Tiger Computing (oc-prod-openc DatabaseConnections) |
| 56352 | 17 Nov | Yes | ATA Group | Re: [-External-] HPC | Backup Disk Repair / Busy |
| 56059 | 17 Nov | Yes | OpenCorporates | Auxiliary bot servers |
| 56309 | 17 Nov | Yes | Internal | Server with excess backups and no quota |
| 56436 | 17 Nov | Yes | Sucden | Create Client Services accounts for Martin and Peter |
| 56305 | 17 Nov | No | STS NHS FT | Quarterly Systems Check |
| 55889 | 17 Nov | Yes | Sucden | STAR: Patching system (consultancy) |
| 56438 | 18 Nov | Yes | Internal | Check for Security Notices and System Updates |
| 56229 | 18 Nov | Yes | OGT | manuel.internal.ogtip.com predictive disk failure |
| 56349 | 18 Nov | Yes | Internal | severn1/2/3.tiger-computing.co.uk ceph issue - large object |
| 56346 | 18 Nov | Yes | OGT | WARNING: Mail: Queue Length on manuel.internal.ogtip.com |
| 56443 | 18 Nov | Yes | Novadata | WARNING: System Health: Kitchen Sink on arcturus.novadata.internal |
| 56290 | 18 Nov | Yes | ATA Group | Linux patch question |
| 56434 | 18 Nov | Yes | Trident Honda | Storage alert: /srv on smbfs1.trident.lan |
| 56456 | 18 Nov | Yes | Internal | Cloudflare incident |
| 56453 | 18 Nov | Yes | BD Group | CRITICAL: HTTP: www.yourcompanyformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal |
| 54647 | 19 Nov | Yes | Azura | Ocado Firewall |
| 56449 | 19 Nov | Yes | DLS Plastics | DOWN: dlskvm1.dls.internal |
| 56459 | 19 Nov | Yes | ITC Compliance | Clocks changed |
| 55889 | 19 Nov | Yes | Sucden | STAR: Patching system (consultancy) |
| 56272 | 19 Nov | Yes | Rotastat | CGram Service |
| 56462 | 19 Nov | Yes | Gravytrain | app.prod.bf1.grvytrn.co.uk logrotate failure |
| 56463 | 19 Nov | Yes | AskBio | CRITICAL: Backups: Restic s3.weka.backup on edb-coll.askbio.com |
| 56465 | 19 Nov | Yes | AskBio | /weka performance on Macleod |
| 56420 | 19 Nov | Yes | Midnight Hax | SSL certificates on woodlands |
| 56400 | 19 Nov | Yes | Sucden | TECH-67051 VM to replace Star Build Servers |
| 56462 | 20 Nov | Yes | Gravytrain | app.prod.bf1.grvytrn.co.uk logrotate failure |
| 55889 | 20 Nov | Yes | Sucden | STAR: Patching system (consultancy) |
| 56464 | 20 Nov | Yes | DLS Plastics | CRITICAL: Backups: Prebackup for mersey.tiger-computing.co.uk on dls-filestore1.dls.internal |
| 56448 | 20 Nov | Yes | Gravytrain | WARNING: Security: WordPress Versions on web.prod.bf2.bedfordinsurance.co.uk |
| 56272 | 20 Nov | No | Rotastat | CGram Service |
| 56462 | 21 Nov | Yes | Gravytrain | app.prod.bf1.grvytrn.co.uk logrotate failure |
| 56473 | 21 Nov | Yes | Internal | Check for Security Notices and System Updates |
| 56272 | 21 Nov | No | Rotastat | CGram Service |
| 56465 | 21 Nov | Yes | AskBio | /weka performance on Macleod |
| 56467 | 21 Nov | Yes | ERF Electrical | FW: Remove AMEX Symbol from Payment Card Options |
| 56474 | 21 Nov | Yes | AskBio | Re: PromPT email |
| 56152 | 21 Nov | Yes | Gravytrain | Carry out Ubuntu upgrades on production systems |
| 56482 | 24 Nov | Yes | Quickline | CRITICAL: Database: MySQL Slave on az-svr-sfradius01.quickline.co.uk |
| 56478 | 24 Nov | Yes | Crystal Units | NTP on crylonlis2024.crystal.local |
| 56489 | 24 Nov | Yes | OpenCorporates | Migrate bot server and dependencies |
| 56408 | 24 Nov | Yes | AskBio | updates on servers |
| 56406 | 24 Nov | No | OpenCorporates | Migrate OC data to AWS using Snowball (consultancy) |
| 54647 | 24 Nov | Yes | Azura | Ocado Firewall |
| 56448 | 24 Nov | Yes | Gravytrain | WARNING: Security: WordPress Versions on web.prod.bf2.bedfordinsurance.co.uk |
| 56491 | 24 Nov | Yes | Sucden | F5 load balancer replacement |
| 56492 | 25 Nov | Yes | ATA Group | Re: [-External-] SBD server Slowness and unavailability |
| 56143 | 25 Nov | Yes | Tangram | ETX k8s version upgrade |
| 56484 | 25 Nov | Yes | Internal | CRITICAL: Backups: Restic tcl-thames on calder1.tcl.internal |
| 56486 | 25 Nov | Yes | Tusk IC | WARNING: Puppet: Checking-in on mammoth.tusknet |
| 56529 | 25 Nov | Yes | Internal | Weekly checks |
| 56396 | 25 Nov | Yes | Tusk IC | CRITICAL: Networking: SSH on elephant.tusknet |
| 56465 | 25 Nov | Yes | AskBio | /weka performance on Macleod |
| 56489 | 25 Nov | No | OpenCorporates | Migrate bot server and dependencies |
| 56309 | 25 Nov | Yes | Internal | Server with excess backups and no quota |
| 56408 | 25 Nov | Yes | AskBio | updates on servers |
| 56462 | 25 Nov | Yes | Gravytrain | app.prod.bf1.grvytrn.co.uk logrotate failure |
| 56441 | 26 Nov | Yes | JISC | OpenAthens server patching |
| 56494 | 26 Nov | Yes | Tangram | AWS Backup copy job is FAILED. |
| 56408 | 26 Nov | Yes | AskBio | updates on servers |
| 56406 | 26 Nov | No | OpenCorporates | Migrate OC data to AWS using Snowball (consultancy) |
| 56469 | 26 Nov | Yes | Internal | Test restore GitLab |
| 56348 | 26 Nov | Yes | Azura | Ocado Firewall (consultancy) |
| 55887 | 26 Nov | No | Sucden | STAR hardware refresh (consultancy) |
| 56400 | 26 Nov | Yes | Sucden | TECH-67051 VM to replace Star Build Servers |
| 56396 | 26 Nov | No | Tusk IC | CRITICAL: Networking: SSH on elephant.tusknet |
| 56448 | 26 Nov | Yes | Gravytrain | WARNING: Security: WordPress Versions on web.prod.bf2.bedfordinsurance.co.uk |
| 56537 | 26 Nov | Yes | AskBio | Prompt Issues |
| 45014 | 26 Nov | Yes | Internal | Implement OpenVox 8 |
| 45014 | 27 Nov | Yes | Internal | Implement OpenVox 8 |
| 56572 | 27 Nov | Yes | AskBio | possible weka issue |
| 56273 | 27 Nov | Yes | AskBio | Drive failure darkmatter.synpromics.com |
| 56582 | 27 Nov | Yes | Internal | GitLab upgrades (18.6.1) |
| 56537 | 27 Nov | Yes | AskBio | Prompt Issues |
| 56462 | 27 Nov | Yes | Gravytrain | app.prod.bf1.grvytrn.co.uk logrotate failure |
| 56472 | 27 Nov | Yes | Tusk IC | Stop overwriting sssd.conf with puppet |
| 56408 | 27 Nov | Yes | AskBio | updates on servers |
| 56573 | 27 Nov | Yes | AskBio | Upgrade Nextflow (Consultancy) |
| 56488 | 27 Nov | Yes | Azura | ford6.opentrk.com vpn certificate |
| 56583 | 28 Nov | Yes | Tangram | Tangram Gitlab upgrade (18.6.1) |
| 56317 | 28 Nov | Yes | ITC Compliance | ITC Wildcard certificate expiry |
| 56348 | 28 Nov | Yes | Azura | Ocado Firewall (consultancy) |
| 56621 | 28 Nov | Yes | ITC Compliance | Updated public key |
| 56319 | 28 Nov | Yes | Global Brands | Global Brands Warehouse VPN cert expiry |
| 56319 | 01 Dec | Yes | Global Brands | Global Brands Warehouse VPN cert expiry |
| 56633 | 01 Dec | Yes | Internal | Check for Security Notices and System Updates |
| 56462 | 01 Dec | No | Gravytrain | app.prod.bf1.grvytrn.co.uk logrotate failure |
| 55156 | 01 Dec | Yes | ATA Group | Upgrade project |
| 56448 | 01 Dec | Yes | Gravytrain | WARNING: Security: WordPress Versions on web.prod.bf2.bedfordinsurance.co.uk |
| 45014 | 01 Dec | Yes | Internal | Implement OpenVox 8 |
| 56579 | 01 Dec | Yes | Tusk IC | CRITICAL: NRPE Disk: /home on mammoth.tusknet |
| 56472 | 01 Dec | Yes | Tusk IC | Stop overwriting sssd.conf with puppet |
| 56071 | 01 Dec | Yes | OGT | Server updates |
| 56483 | 01 Dec | Yes | Tangram | dgx2.internal.etherapeutics.co.uk root volume filling up |
| 56645 | 02 Dec | Yes | Internal | Check for Security Notices and System Updates |
| 56642 | 02 Dec | Yes | Advensys | Arpino Warehouse Move - Urgent |
| 56647 | 02 Dec | Yes | Internal | Weekly checks |
| 56581 | 02 Dec | Yes | Gravytrain | app.prod.bf1.grvytrn.co.uk service failure |
| 56640 | 02 Dec | Yes | Cirencester College | Adjustment to mail acceptance by server CCOLIVE |
| 56348 | 02 Dec | Yes | Azura | Ocado Firewall (consultancy) |
| 56437 | 02 Dec | Yes | Gravytrain | Emails from prod.gt1.grvytrn.co.uk |
| 56679 | 03 Dec | Yes | AskBio | Access issue on Mull |
| 56684 | 03 Dec | Yes | Internal | Check for Security Notices and System Updates |
| 56681 | 03 Dec | Yes | Tusk IC | CRITICAL: Networking: SSH on elephant.tusknet |
| 56640 | 03 Dec | Yes | Cirencester College | Adjustment to mail acceptance by server CCOLIVE |
| 54647 | 03 Dec | Yes | Azura | Ocado Firewall |
| 56537 | 03 Dec | Yes | AskBio | Prompt Issues |
| 56144 | 03 Dec | Yes | Ingeus | Ingeus k8s version upgrade |
| 56683 | 03 Dec | Yes | Internal | Migrate to IcingaDB |
| 56229 | 03 Dec | Yes | OGT | manuel.internal.ogtip.com predictive disk failure |
| 56691 | 03 Dec | Yes | Advensys | DOWN: arpinodeb.clients.advensys.internal |
| 56641 | 03 Dec | Yes | ATA Group | SBD System Issues |
| 56694 | 04 Dec | Yes | Internal | Check for Security Notices and System Updates |
| 56576 | 04 Dec | Yes | Gravytrain | gravytrain aws alerts |
| 56469 | 04 Dec | Yes | Internal | Test restore GitLab |
| 55890 | 04 Dec | No | Sucden | STAR: Build remaining servers (consultancy) |
| 56690 | Yesterday | Yes | AskBio | Prompt monitoring |
| 56699 | Yesterday | Yes | Internal | Check for Security Notices and System Updates |
| 56642 | Yesterday | Yes | Advensys | Arpino Warehouse Move - Urgent |
| 56698 | Yesterday | Yes | JISC | OpenAthens server patching |
| 56348 | Yesterday | Yes | Azura | Ocado Firewall (consultancy) |
git hash: master (a2100d46)