| RT | Work date | Ticket updated? | Client | Subject |
|---|---|---|---|---|
| 56183 | 20 Oct | Yes | Sucden | Storage alert: /home on duffman.sucden.co.uk |
| 56210 | 20 Oct | Yes | Crystal Units | Fw: Issue with Lisec App – Printer Update Needed |
| 56190 | 20 Oct | Yes | NFW | nfwgs2.nfw.internal check timeouts |
| 56222 | 20 Oct | Yes | Entrepreneurs Circle | srv.entrepreneurscircle.org disk usage on /var/mail |
| 56197 | 20 Oct | Yes | OpenCorporates | Review Puppet config for Audit1 |
| 53497 | 20 Oct | Yes | eTherapeutics | Container dcgm-exporter filling up with logs | dgx1,2 |
| 56226 | 21 Oct | Yes | Internal | Check for Security Notices and System Updates |
| 56212 | 21 Oct | Yes | Kahootz | Kahootz Migration to AWS |
| 56230 | 21 Oct | Yes | ITC Compliance | SSH access to servers |
| 56152 | 21 Oct | No | Gravytrain | Carry out Ubuntu upgrades on production systems |
| 56238 | 22 Oct | Yes | Internal | GitLab upgrades (18.5.1) |
| 56059 | 22 Oct | Yes | OpenCorporates | Auxiliary bot servers |
| 56204 | 22 Oct | Yes | ETX | Kustomization not Ready: eks-staging-nextflow-tower |
| 56211 | 22 Oct | Yes | Internal | Employee New Start Technical: Terry Churchill |
| 56240 | 22 Oct | Yes | Rotastat | DOWN: gallus.rotastat.com |
| 56190 | 22 Oct | Yes | NFW | nfwgs2.nfw.internal check timeouts |
| 56223 | 22 Oct | Yes | NFW | SPAM ISSUE |
| 56232 | 22 Oct | No | OGT | WARNING: NRPE Disk: /srv/ngs on rodney.internal.ogtip.com |
| 56241 | 22 Oct | Yes | Geograph | Geograph Gitlab upgrade (18.5.1) |
| 56236 | 22 Oct | Yes | OpenCorporates | jupyter1.opencorporates.internal /home volume usage |
| 56118 | 22 Oct | Yes | AskBio | GPU driver update |
| 55585 | 22 Oct | No | Sucden | STAR hardware refresh |
| 54921 | 22 Oct | Yes | Troika | NIS to Active Directory migration |
| 56246 | 23 Oct | Yes | Internal | Check for Security Notices and System Updates |
| 56118 | 23 Oct | Yes | AskBio | GPU driver update |
| 56240 | 23 Oct | Yes | Rotastat | DOWN: gallus.rotastat.com |
| 56065 | 23 Oct | Yes | AskBio | PromPT email |
| 56253 | 24 Oct | Yes | Geograph | geograph/prod node issues |
| 55990 | 24 Oct | Yes | OGT | Upgrade albert.internal.ogtip.com to Debian 13 Trixie |
| 56232 | 24 Oct | Yes | OGT | WARNING: NRPE Disk: /srv/ngs on rodney.internal.ogtip.com |
| 56118 | 24 Oct | Yes | AskBio | GPU driver update |
| 56152 | 27 Oct | Yes | Gravytrain | Carry out Ubuntu upgrades on production systems |
| 56262 | 27 Oct | Yes | Geograph | geograph/prod/harbor persistent volume filling up |
| 56118 | 27 Oct | Yes | AskBio | GPU driver update |
| 56256 | 27 Oct | Yes | OGT | DC UPS Battery notice |
| 56204 | 27 Oct | Yes | ETX | Kustomization not Ready: eks-staging-nextflow-tower |
| 56210 | 27 Oct | Yes | Crystal Units | Fw: Issue with Lisec App – Printer Update Needed |
| 56243 | 27 Oct | Yes | AskBio | User accounts |
| 56127 | 27 Oct | Yes | Gravytrain | Gravytrain - Tiger Computing |
| 55834 | 27 Oct | Yes | OGT | Failing disk on sybil.internal.ogtip.com |
| 56266 | 27 Oct | Yes | Internal | CRITICAL: icinga2-config on towy2.tiger-computing.co.uk |
| 56265 | 28 Oct | Yes | AskBio | Storage alert: /home on talisker.synpromics.com |
| 56118 | 28 Oct | Yes | AskBio | GPU driver update |
| 56065 | 28 Oct | Yes | AskBio | PromPT email |
| 56229 | 28 Oct | Yes | OGT | manuel.internal.ogtip.com predictive disk failure |
| 56273 | 28 Oct | Yes | AskBio | Drive failure darkmatter.synpromics.com |
| 56280 | 29 Oct | Yes | Internal | Check for Security Notices and System Updates |
| 56265 | 29 Oct | Yes | AskBio | Storage alert: /home on talisker.synpromics.com |
| 56279 | 29 Oct | Yes | Tangram | AWS Site-to-Site VPN: Tunnel |
| 56274 | 29 Oct | Yes | ITC Compliance | WARNING: Cluster: ClusterCheck on web2.itccompliance.co.uk |
| 56272 | 29 Oct | Yes | Rotastat | CGram Service |
| 56283 | 29 Oct | Yes | Geograph | geograph/prod/harbor persistent volume filling up |
| 56285 | 30 Oct | Yes | Internal | Check for Security Notices and System Updates |
| 56283 | 30 Oct | No | Geograph | geograph/prod/harbor persistent volume filling up |
| 56282 | 30 Oct | Yes | Cirencester College | Cirencester power issue |
| 56283 | 31 Oct | No | Geograph | geograph/prod/harbor persistent volume filling up |
| 56298 | 01 Nov | Yes | OpenCorporates | SAN1 HDD failure |
| 56277 | 03 Nov | Yes | Cirencester College | PHP upgrade |
| 56309 | 03 Nov | Yes | Internal | Server with excess backups and no quota |
| 56305 | 03 Nov | Yes | STS NHS FT | Quarterly Systems Check |
| 56007 | 03 Nov | Yes | Kahootz | Remove Kahootz servers from support |
| 56273 | 03 Nov | Yes | AskBio | Drive failure darkmatter.synpromics.com |
| 56304 | 03 Nov | Yes | Ingeus | Ingeus: login to Azure |
| 56298 | 03 Nov | Yes | OpenCorporates | SAN1 HDD failure |
| 56283 | 03 Nov | No | Geograph | geograph/prod/harbor persistent volume filling up |
| 56223 | 03 Nov | Yes | NFW | SPAM ISSUE |
| 56287 | 03 Nov | Yes | Sysdoc | sysdoc/flightpath/tcl-system |
| 56152 | 04 Nov | Yes | Gravytrain | Carry out Ubuntu upgrades on production systems |
| 56310 | 04 Nov | Yes | Internal | Check for Security Notices and System Updates |
| 56307 | 04 Nov | Yes | Sucden | duffman.sucden.co.uk configuration stuck |
| 56144 | 04 Nov | Yes | Ingeus | Ingeus k8s version upgrade |
| 56277 | 04 Nov | Yes | Cirencester College | PHP upgrade |
| 55990 | 04 Nov | No | OGT | Upgrade albert.internal.ogtip.com to Debian 13 Trixie |
| 55890 | 04 Nov | No | Sucden | STAR: Build remaining servers (consultancy) |
| 56275 | 04 Nov | Yes | Sucden | Connectivity issues between our IXN production servers and Azure |
| 56308 | 04 Nov | No | Internal | nene{1,2}.ipa.tigr.uk LDAPS/FreeIPA certs expiry |
| 56324 | 04 Nov | Yes | Tusk IC | saltd.service failed on mammoth.tusknet |
| 56309 | 04 Nov | Yes | Internal | Server with excess backups and no quota |
| 56071 | 04 Nov | Yes | OGT | Server updates |
| 56305 | 04 Nov | Yes | STS NHS FT | Quarterly Systems Check |
| 56332 | 05 Nov | Yes | Internal | CRITICAL: Backups: Restic tcl-thames on bann1.tcl.internal |
| 56288 | 05 Nov | Yes | Internal | nene1/2 updates are not being applied |
| 56325 | 05 Nov | Yes | Tusk IC | Storage alert: /srv/software on mammoth.tusknet |
| 56295 | 05 Nov | Yes | BD Group | ErrorDocument Directives |
| 56326 | 05 Nov | Yes | Rotastat | Storage alert: /home on gallus.rotastat.com |
| 56328 | 05 Nov | Yes | Global Brands | user access on global brands systems |
| 56305 | 05 Nov | Yes | STS NHS FT | Quarterly Systems Check |
| 56337 | 05 Nov | Yes | Sucden | UAT Martha/Maude No multicast since OS Upgrade |
| 56336 | 05 Nov | Yes | Crystal Units | crylonlis2024.crystal.local config failing |
| 56336 | 06 Nov | Yes | Crystal Units | crylonlis2024.crystal.local config failing |
| 56300 | 06 Nov | No | BD Group | CRITICAL: HTTP: client.uniwide.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal |
| 56342 | 06 Nov | Yes | Internal | Check for Security Notices and System Updates |
| 56343 | 06 Nov | Yes | Geograph | geograph/prod node swaps |
| 56339 | 06 Nov | Yes | AskBio | UNKNOWN: Disk: fstab mounts on edb-coll.askbio.com |
| 56341 | 06 Nov | Yes | Quickline | AQL servers offline |
| 56152 | 06 Nov | Yes | Gravytrain | Carry out Ubuntu upgrades on production systems |
| 56322 | 06 Nov | Yes | Internal | Backups to Thames from Mersey |
| 56327 | 06 Nov | Yes | Novadata | Your AWS CloudShell data is scheduled for deletion on November 14, 2025 |
| 56316 | 06 Nov | No | JISC | Jisc VPN user cert renewals |
| 56328 | 06 Nov | Yes | Global Brands | user access on global brands systems |
| 56340 | 06 Nov | Yes | AskBio | Renaming and removing mounts |
| 56272 | 06 Nov | Yes | Rotastat | CGram Service |
| 56345 | 06 Nov | Yes | OGT | WARNING: NRPE Disk: All Disks on manuel.internal.ogtip.com |
| 56347 | 06 Nov | Yes | ITC Compliance | Additional support and SSH access |
| 56353 | 07 Nov | Yes | Internal | Check for Security Notices and System Updates |
| 56322 | 07 Nov | Yes | Internal | Backups to Thames from Mersey |
| 56355 | 07 Nov | Yes | AskBio | edb-coll.askbio.com restic backups |
| 56272 | 07 Nov | No | Rotastat | CGram Service |
| 56339 | 07 Nov | Yes | AskBio | UNKNOWN: Disk: fstab mounts on edb-coll.askbio.com |
| 56264 | 07 Nov | Yes | AskBio | Disable user: Oscar |
| 56273 | 07 Nov | Yes | AskBio | Drive failure darkmatter.synpromics.com |
| 56325 | 07 Nov | Yes | Tusk IC | Storage alert: /srv/software on mammoth.tusknet |
| 56347 | 07 Nov | Yes | ITC Compliance | Additional support and SSH access |
| 56361 | 07 Nov | Yes | OpenCorporates | RDS Support - Max ID's |
| 56346 | 07 Nov | Yes | OGT | WARNING: Mail: Queue Length on manuel.internal.ogtip.com |
| 56356 | 07 Nov | Yes | OGT | WARNING: NRPE Disk: /srv/ngs on rodney.internal.ogtip.com |
| 56357 | 07 Nov | Yes | AskBio | WARNING: NRPE Disk: / on edb-lab-skye.askbio.com |
| 56317 | 07 Nov | Yes | ITC Compliance | ITC Wildcard certificate expiry |
| 56316 | 07 Nov | Yes | JISC | Jisc VPN user cert renewals |
| 56320 | 07 Nov | Yes | AskBio | Askbio datavita vms certificate expiry |
| 56340 | 07 Nov | Yes | AskBio | Renaming and removing mounts |
| 56365 | 08 Nov | Yes | Sucden | CRITICAL: Systemd State on multiple Sucden systems |
| 56374 | 10 Nov | Yes | Internal | Server backups not allocated to a client |
| 56361 | 10 Nov | No | OpenCorporates | RDS Support - Max ID's |
| 56357 | 10 Nov | Yes | AskBio | WARNING: NRPE Disk: / on edb-lab-skye.askbio.com |
| 56152 | 10 Nov | Yes | Gravytrain | Carry out Ubuntu upgrades on production systems |
| 56349 | 10 Nov | No | Internal | severn1/2/3.tiger-computing.co.uk ceph issue - large object |
| 56365 | 10 Nov | Yes | Sucden | CRITICAL: Systemd State on multiple Sucden systems |
| 55888 | 10 Nov | No | Sucden | STAR: Develop installation process (consultancy) |
| 55616 | 10 Nov | No | OGT | OGT OS upgrades (Debian 10) |
| 56384 | 10 Nov | Yes | AskBio | UNKNOWN: NRPE Disk: All Disks on edb-jura.askbio.com |
| 56314 | 10 Nov | Yes | Sucden | SNMP Uptime Warnings |
| 56287 | 10 Nov | Yes | Sysdoc | sysdoc/flightpath/tcl-system |
| 55990 | 10 Nov | Yes | OGT | Upgrade albert.internal.ogtip.com to Debian 13 Trixie |
| 56363 | 11 Nov | No | OpenCorporates | RDS Support - Max ID's (consultancy) |
| 56387 | 11 Nov | Yes | Internal | CRITICAL: HTTP: BackupPC on mersey.tiger-computing.co.uk |
| 56385 | 11 Nov | Yes | Internal | Check for Security Notices and System Updates |
| 56382 | 11 Nov | Yes | eTherapeutics | Expired SCIM token [Non-Urgent] |
| 55990 | 11 Nov | Yes | OGT | Upgrade albert.internal.ogtip.com to Debian 13 Trixie |
| 56386 | 11 Nov | Yes | Internal | Weekly checks |
| 56378 | 11 Nov | Yes | ITC Compliance | Apache |
| 56394 | 12 Nov | No | Internal | Check for Security Notices and System Updates |
| 56349 | 12 Nov | Yes | Internal | severn1/2/3.tiger-computing.co.uk ceph issue - large object |
| 56315 | 12 Nov | No | OpenCorporates | Migrate OC data to AWS using Snowball |
| 56144 | 13 Nov | No | Ingeus | Ingeus k8s version upgrade |
| 56400 | 13 Nov | Yes | Sucden | TECH-67051 VM to replace Star Build Servers |
| 56406 | 13 Nov | Yes | OpenCorporates | Migrate OC data to AWS using Snowball (consultancy) |
| 56412 | 14 Nov | Yes | Internal | GitLab upgrades (18.5.2) |
| 56152 | 14 Nov | Yes | Gravytrain | Carry out Ubuntu upgrades on production systems |
| 56397 | 14 Nov | Yes | Azura | WARNING: NRPE Disk: /home on ocado1.opentrk.com |
| 55156 | 17 Nov | Yes | ATA Group | Upgrade project |
| 56273 | 17 Nov | Yes | AskBio | Drive failure darkmatter.synpromics.com |
| 56396 | 17 Nov | Yes | Tusk IC | CRITICAL: Networking: SSH on elephant.tusknet |
| 56378 | 17 Nov | Yes | ITC Compliance | Apache |
| 56424 | 17 Nov | Yes | OpenCorporates | [FIRING:1] Database connections [count sum] (RDS) Tiger Computing (oc-prod-openc DatabaseConnections) |
| 56352 | 17 Nov | Yes | ATA Group | Re: [-External-] HPC | Backup Disk Repair / Busy |
| 56059 | 17 Nov | Yes | OpenCorporates | Auxiliary bot servers |
| 56309 | 17 Nov | Yes | Internal | Server with excess backups and no quota |
| 56436 | 17 Nov | Yes | Sucden | Create Client Services accounts for Martin and Peter |
| 56305 | 17 Nov | No | STS NHS FT | Quarterly Systems Check |
| 55889 | 17 Nov | Yes | Sucden | STAR: Patching system (consultancy) |
| 56438 | 18 Nov | Yes | Internal | Check for Security Notices and System Updates |
| 56229 | 18 Nov | Yes | OGT | manuel.internal.ogtip.com predictive disk failure |
| 56349 | 18 Nov | Yes | Internal | severn1/2/3.tiger-computing.co.uk ceph issue - large object |
| 56346 | 18 Nov | Yes | OGT | WARNING: Mail: Queue Length on manuel.internal.ogtip.com |
| 56443 | 18 Nov | Yes | Novadata | WARNING: System Health: Kitchen Sink on arcturus.novadata.internal |
| 56290 | 18 Nov | Yes | ATA Group | Linux patch question |
| 56434 | 18 Nov | Yes | Trident Honda | Storage alert: /srv on smbfs1.trident.lan |
| 56456 | 18 Nov | Yes | Internal | Cloudflare incident |
| 56453 | 18 Nov | Yes | BD Group | CRITICAL: HTTP: www.yourcompanyformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal |
| 54647 | 19 Nov | Yes | Azura | Ocado Firewall |
| 56449 | 19 Nov | Yes | DLS Plastics | DOWN: dlskvm1.dls.internal |
| 56459 | 19 Nov | Yes | ITC Compliance | Clocks changed |
| 55889 | 19 Nov | Yes | Sucden | STAR: Patching system (consultancy) |
| 56272 | 19 Nov | Yes | Rotastat | CGram Service |
| 56462 | 19 Nov | Yes | Gravytrain | app.prod.bf1.grvytrn.co.uk logrotate failure |
| 56463 | 19 Nov | Yes | AskBio | CRITICAL: Backups: Restic s3.weka.backup on edb-coll.askbio.com |
| 56465 | 19 Nov | Yes | AskBio | /weka performance on Macleod |
| 56420 | 19 Nov | Yes | Midnight Hax | SSL certificates on woodlands |
| 56400 | 19 Nov | Yes | Sucden | TECH-67051 VM to replace Star Build Servers |
| 56462 | 20 Nov | Yes | Gravytrain | app.prod.bf1.grvytrn.co.uk logrotate failure |
| 55889 | 20 Nov | Yes | Sucden | STAR: Patching system (consultancy) |
| 56464 | 20 Nov | Yes | DLS Plastics | CRITICAL: Backups: Prebackup for mersey.tiger-computing.co.uk on dls-filestore1.dls.internal |
| 56448 | 20 Nov | Yes | Gravytrain | WARNING: Security: WordPress Versions on web.prod.bf2.bedfordinsurance.co.uk |
| 56272 | 20 Nov | No | Rotastat | CGram Service |
| 56462 | 21 Nov | Yes | Gravytrain | app.prod.bf1.grvytrn.co.uk logrotate failure |
| 56473 | 21 Nov | Yes | Internal | Check for Security Notices and System Updates |
| 56272 | 21 Nov | No | Rotastat | CGram Service |
| 56465 | 21 Nov | Yes | AskBio | /weka performance on Macleod |
| 56467 | 21 Nov | Yes | ERF Electrical | FW: Remove AMEX Symbol from Payment Card Options |
| 56474 | 21 Nov | Yes | AskBio | Re: PromPT email |
| 56152 | 21 Nov | Yes | Gravytrain | Carry out Ubuntu upgrades on production systems |
git hash: master (a2100d46)