RT updates report

20 Oct - 21 Nov

RT Work date Ticket updated? Client Subject
56183 20 Oct Yes Sucden Storage alert: /home on duffman.sucden.co.uk
56210 20 Oct Yes Crystal Units Fw: Issue with Lisec App – Printer Update Needed
56190 20 Oct Yes NFW nfwgs2.nfw.internal check timeouts
56222 20 Oct Yes Entrepreneurs Circle srv.entrepreneurscircle.org disk usage on /var/mail
56197 20 Oct Yes OpenCorporates Review Puppet config for Audit1
53497 20 Oct Yes eTherapeutics Container dcgm-exporter filling up with logs | dgx1,2
56226 21 Oct Yes Internal Check for Security Notices and System Updates
56212 21 Oct Yes Kahootz Kahootz Migration to AWS
56230 21 Oct Yes ITC Compliance SSH access to servers
56152 21 Oct No Gravytrain Carry out Ubuntu upgrades on production systems
56238 22 Oct Yes Internal GitLab upgrades (18.5.1)
56059 22 Oct Yes OpenCorporates Auxiliary bot servers
56204 22 Oct Yes ETX Kustomization not Ready: eks-staging-nextflow-tower
56211 22 Oct Yes Internal Employee New Start Technical: Terry Churchill
56240 22 Oct Yes Rotastat DOWN: gallus.rotastat.com
56190 22 Oct Yes NFW nfwgs2.nfw.internal check timeouts
56223 22 Oct Yes NFW SPAM ISSUE
56232 22 Oct No OGT WARNING: NRPE Disk: /srv/ngs on rodney.internal.ogtip.com
56241 22 Oct Yes Geograph Geograph Gitlab upgrade (18.5.1)
56236 22 Oct Yes OpenCorporates jupyter1.opencorporates.internal /home volume usage
56118 22 Oct Yes AskBio GPU driver update
55585 22 Oct No Sucden STAR hardware refresh
54921 22 Oct Yes Troika NIS to Active Directory migration
56246 23 Oct Yes Internal Check for Security Notices and System Updates
56118 23 Oct Yes AskBio GPU driver update
56240 23 Oct Yes Rotastat DOWN: gallus.rotastat.com
56065 23 Oct Yes AskBio PromPT email
56253 24 Oct Yes Geograph geograph/prod node issues
55990 24 Oct Yes OGT Upgrade albert.internal.ogtip.com to Debian 13 Trixie
56232 24 Oct Yes OGT WARNING: NRPE Disk: /srv/ngs on rodney.internal.ogtip.com
56118 24 Oct Yes AskBio GPU driver update
56152 27 Oct Yes Gravytrain Carry out Ubuntu upgrades on production systems
56262 27 Oct Yes Geograph geograph/prod/harbor persistent volume filling up
56118 27 Oct Yes AskBio GPU driver update
56256 27 Oct Yes OGT DC UPS Battery notice
56204 27 Oct Yes ETX Kustomization not Ready: eks-staging-nextflow-tower
56210 27 Oct Yes Crystal Units Fw: Issue with Lisec App – Printer Update Needed
56243 27 Oct Yes AskBio User accounts
56127 27 Oct Yes Gravytrain Gravytrain - Tiger Computing
55834 27 Oct Yes OGT Failing disk on sybil.internal.ogtip.com
56266 27 Oct Yes Internal CRITICAL: icinga2-config on towy2.tiger-computing.co.uk
56265 28 Oct Yes AskBio Storage alert: /home on talisker.synpromics.com
56118 28 Oct Yes AskBio GPU driver update
56065 28 Oct Yes AskBio PromPT email
56229 28 Oct Yes OGT manuel.internal.ogtip.com predictive disk failure
56273 28 Oct Yes AskBio Drive failure darkmatter.synpromics.com
56280 29 Oct Yes Internal Check for Security Notices and System Updates
56265 29 Oct Yes AskBio Storage alert: /home on talisker.synpromics.com
56279 29 Oct Yes Tangram AWS Site-to-Site VPN: Tunnel
56274 29 Oct Yes ITC Compliance WARNING: Cluster: ClusterCheck on web2.itccompliance.co.uk
56272 29 Oct Yes Rotastat CGram Service
56283 29 Oct Yes Geograph geograph/prod/harbor persistent volume filling up
56285 30 Oct Yes Internal Check for Security Notices and System Updates
56283 30 Oct No Geograph geograph/prod/harbor persistent volume filling up
56282 30 Oct Yes Cirencester College Cirencester power issue
56283 31 Oct No Geograph geograph/prod/harbor persistent volume filling up
56298 01 Nov Yes OpenCorporates SAN1 HDD failure
56277 03 Nov Yes Cirencester College PHP upgrade
56309 03 Nov Yes Internal Server with excess backups and no quota
56305 03 Nov Yes STS NHS FT Quarterly Systems Check
56007 03 Nov Yes Kahootz Remove Kahootz servers from support
56273 03 Nov Yes AskBio Drive failure darkmatter.synpromics.com
56304 03 Nov Yes Ingeus Ingeus: login to Azure
56298 03 Nov Yes OpenCorporates SAN1 HDD failure
56283 03 Nov No Geograph geograph/prod/harbor persistent volume filling up
56223 03 Nov Yes NFW SPAM ISSUE
56287 03 Nov Yes Sysdoc sysdoc/flightpath/tcl-system
56152 04 Nov Yes Gravytrain Carry out Ubuntu upgrades on production systems
56310 04 Nov Yes Internal Check for Security Notices and System Updates
56307 04 Nov Yes Sucden duffman.sucden.co.uk configuration stuck
56144 04 Nov Yes Ingeus Ingeus k8s version upgrade
56277 04 Nov Yes Cirencester College PHP upgrade
55990 04 Nov No OGT Upgrade albert.internal.ogtip.com to Debian 13 Trixie
55890 04 Nov No Sucden STAR: Build remaining servers (consultancy)
56275 04 Nov Yes Sucden Connectivity issues between our IXN production servers and Azure
56308 04 Nov No Internal nene{1,2}.ipa.tigr.uk LDAPS/FreeIPA certs expiry
56324 04 Nov Yes Tusk IC saltd.service failed on mammoth.tusknet
56309 04 Nov Yes Internal Server with excess backups and no quota
56071 04 Nov Yes OGT Server updates
56305 04 Nov Yes STS NHS FT Quarterly Systems Check
56332 05 Nov Yes Internal CRITICAL: Backups: Restic tcl-thames on bann1.tcl.internal
56288 05 Nov Yes Internal nene1/2 updates are not being applied
56325 05 Nov Yes Tusk IC Storage alert: /srv/software on mammoth.tusknet
56295 05 Nov Yes BD Group ErrorDocument Directives
56326 05 Nov Yes Rotastat Storage alert: /home on gallus.rotastat.com
56328 05 Nov Yes Global Brands user access on global brands systems
56305 05 Nov Yes STS NHS FT Quarterly Systems Check
56337 05 Nov Yes Sucden UAT Martha/Maude No multicast since OS Upgrade
56336 05 Nov Yes Crystal Units crylonlis2024.crystal.local config failing
56336 06 Nov Yes Crystal Units crylonlis2024.crystal.local config failing
56300 06 Nov No BD Group CRITICAL: HTTP: client.uniwide.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
56342 06 Nov Yes Internal Check for Security Notices and System Updates
56343 06 Nov Yes Geograph geograph/prod node swaps
56339 06 Nov Yes AskBio UNKNOWN: Disk: fstab mounts on edb-coll.askbio.com
56341 06 Nov Yes Quickline AQL servers offline
56152 06 Nov Yes Gravytrain Carry out Ubuntu upgrades on production systems
56322 06 Nov Yes Internal Backups to Thames from Mersey
56327 06 Nov Yes Novadata Your AWS CloudShell data is scheduled for deletion on November 14, 2025
56316 06 Nov No JISC Jisc VPN user cert renewals
56328 06 Nov Yes Global Brands user access on global brands systems
56340 06 Nov Yes AskBio Renaming and removing mounts
56272 06 Nov Yes Rotastat CGram Service
56345 06 Nov Yes OGT WARNING: NRPE Disk: All Disks on manuel.internal.ogtip.com
56347 06 Nov Yes ITC Compliance Additional support and SSH access
56353 07 Nov Yes Internal Check for Security Notices and System Updates
56322 07 Nov Yes Internal Backups to Thames from Mersey
56355 07 Nov Yes AskBio edb-coll.askbio.com restic backups
56272 07 Nov No Rotastat CGram Service
56339 07 Nov Yes AskBio UNKNOWN: Disk: fstab mounts on edb-coll.askbio.com
56264 07 Nov Yes AskBio Disable user: Oscar
56273 07 Nov Yes AskBio Drive failure darkmatter.synpromics.com
56325 07 Nov Yes Tusk IC Storage alert: /srv/software on mammoth.tusknet
56347 07 Nov Yes ITC Compliance Additional support and SSH access
56361 07 Nov Yes OpenCorporates RDS Support - Max ID's
56346 07 Nov Yes OGT WARNING: Mail: Queue Length on manuel.internal.ogtip.com
56356 07 Nov Yes OGT WARNING: NRPE Disk: /srv/ngs on rodney.internal.ogtip.com
56357 07 Nov Yes AskBio WARNING: NRPE Disk: / on edb-lab-skye.askbio.com
56317 07 Nov Yes ITC Compliance ITC Wildcard certificate expiry
56316 07 Nov Yes JISC Jisc VPN user cert renewals
56320 07 Nov Yes AskBio Askbio datavita vms certificate expiry
56340 07 Nov Yes AskBio Renaming and removing mounts
56365 08 Nov Yes Sucden CRITICAL: Systemd State on multiple Sucden systems
56374 10 Nov Yes Internal Server backups not allocated to a client
56361 10 Nov No OpenCorporates RDS Support - Max ID's
56357 10 Nov Yes AskBio WARNING: NRPE Disk: / on edb-lab-skye.askbio.com
56152 10 Nov Yes Gravytrain Carry out Ubuntu upgrades on production systems
56349 10 Nov No Internal severn1/2/3.tiger-computing.co.uk ceph issue - large object
56365 10 Nov Yes Sucden CRITICAL: Systemd State on multiple Sucden systems
55888 10 Nov No Sucden STAR: Develop installation process (consultancy)
55616 10 Nov No OGT OGT OS upgrades (Debian 10)
56384 10 Nov Yes AskBio UNKNOWN: NRPE Disk: All Disks on edb-jura.askbio.com
56314 10 Nov Yes Sucden SNMP Uptime Warnings
56287 10 Nov Yes Sysdoc sysdoc/flightpath/tcl-system
55990 10 Nov Yes OGT Upgrade albert.internal.ogtip.com to Debian 13 Trixie
56363 11 Nov No OpenCorporates RDS Support - Max ID's (consultancy)
56387 11 Nov Yes Internal CRITICAL: HTTP: BackupPC on mersey.tiger-computing.co.uk
56385 11 Nov Yes Internal Check for Security Notices and System Updates
56382 11 Nov Yes eTherapeutics Expired SCIM token [Non-Urgent]
55990 11 Nov Yes OGT Upgrade albert.internal.ogtip.com to Debian 13 Trixie
56386 11 Nov Yes Internal Weekly checks
56378 11 Nov Yes ITC Compliance Apache
56394 12 Nov No Internal Check for Security Notices and System Updates
56349 12 Nov Yes Internal severn1/2/3.tiger-computing.co.uk ceph issue - large object
56315 12 Nov No OpenCorporates Migrate OC data to AWS using Snowball
56144 13 Nov No Ingeus Ingeus k8s version upgrade
56400 13 Nov Yes Sucden TECH-67051 VM to replace Star Build Servers
56406 13 Nov Yes OpenCorporates Migrate OC data to AWS using Snowball (consultancy)
56412 14 Nov Yes Internal GitLab upgrades (18.5.2)
56152 14 Nov Yes Gravytrain Carry out Ubuntu upgrades on production systems
56397 14 Nov Yes Azura WARNING: NRPE Disk: /home on ocado1.opentrk.com
55156 17 Nov Yes ATA Group Upgrade project
56273 17 Nov Yes AskBio Drive failure darkmatter.synpromics.com
56396 17 Nov Yes Tusk IC CRITICAL: Networking: SSH on elephant.tusknet
56378 17 Nov Yes ITC Compliance Apache
56424 17 Nov Yes OpenCorporates [FIRING:1] Database connections [count sum] (RDS) Tiger Computing (oc-prod-openc DatabaseConnections)
56352 17 Nov Yes ATA Group Re: [-External-] HPC | Backup Disk Repair / Busy
56059 17 Nov Yes OpenCorporates Auxiliary bot servers
56309 17 Nov Yes Internal Server with excess backups and no quota
56436 17 Nov Yes Sucden Create Client Services accounts for Martin and Peter
56305 17 Nov No STS NHS FT Quarterly Systems Check
55889 17 Nov Yes Sucden STAR: Patching system (consultancy)
56438 18 Nov Yes Internal Check for Security Notices and System Updates
56229 18 Nov Yes OGT manuel.internal.ogtip.com predictive disk failure
56349 18 Nov Yes Internal severn1/2/3.tiger-computing.co.uk ceph issue - large object
56346 18 Nov Yes OGT WARNING: Mail: Queue Length on manuel.internal.ogtip.com
56443 18 Nov Yes Novadata WARNING: System Health: Kitchen Sink on arcturus.novadata.internal
56290 18 Nov Yes ATA Group Linux patch question
56434 18 Nov Yes Trident Honda Storage alert: /srv on smbfs1.trident.lan
56456 18 Nov Yes Internal Cloudflare incident
56453 18 Nov Yes BD Group CRITICAL: HTTP: www.yourcompanyformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
54647 19 Nov Yes Azura Ocado Firewall
56449 19 Nov Yes DLS Plastics DOWN: dlskvm1.dls.internal
56459 19 Nov Yes ITC Compliance Clocks changed
55889 19 Nov Yes Sucden STAR: Patching system (consultancy)
56272 19 Nov Yes Rotastat CGram Service
56462 19 Nov Yes Gravytrain app.prod.bf1.grvytrn.co.uk logrotate failure
56463 19 Nov Yes AskBio CRITICAL: Backups: Restic s3.weka.backup on edb-coll.askbio.com
56465 19 Nov Yes AskBio /weka performance on Macleod
56420 19 Nov Yes Midnight Hax SSL certificates on woodlands
56400 19 Nov Yes Sucden TECH-67051 VM to replace Star Build Servers
56462 20 Nov Yes Gravytrain app.prod.bf1.grvytrn.co.uk logrotate failure
55889 20 Nov Yes Sucden STAR: Patching system (consultancy)
56464 20 Nov Yes DLS Plastics CRITICAL: Backups: Prebackup for mersey.tiger-computing.co.uk on dls-filestore1.dls.internal
56448 20 Nov Yes Gravytrain WARNING: Security: WordPress Versions on web.prod.bf2.bedfordinsurance.co.uk
56272 20 Nov No Rotastat CGram Service
56462 21 Nov Yes Gravytrain app.prod.bf1.grvytrn.co.uk logrotate failure
56473 21 Nov Yes Internal Check for Security Notices and System Updates
56272 21 Nov No Rotastat CGram Service
56465 21 Nov Yes AskBio /weka performance on Macleod
56467 21 Nov Yes ERF Electrical FW: Remove AMEX Symbol from Payment Card Options
56474 21 Nov Yes AskBio Re: PromPT email
56152 21 Nov Yes Gravytrain Carry out Ubuntu upgrades on production systems

git hash: master (a2100d46)