RT updates report

03 Nov - 07 Nov

RT Work date Ticket updated? Client Subject
56277 03 Nov Yes Cirencester College PHP upgrade
56309 03 Nov Yes Internal Server with excess backups and no quota
56305 03 Nov Yes STS NHS FT Quarterly Systems Check
56007 03 Nov Yes Kahootz Remove Kahootz servers from support
56273 03 Nov Yes AskBio Drive failure darkmatter.synpromics.com
56304 03 Nov Yes Ingeus Ingeus: login to Azure
56298 03 Nov Yes OpenCorporates SAN1 HDD failure
56283 03 Nov No Geograph geograph/prod/harbor persistent volume filling up
56223 03 Nov Yes NFW SPAM ISSUE
56287 03 Nov Yes Sysdoc sysdoc/flightpath/tcl-system
56152 04 Nov Yes Gravytrain Carry out Ubuntu upgrades on production systems
56310 04 Nov Yes Internal Check for Security Notices and System Updates
56307 04 Nov Yes Sucden duffman.sucden.co.uk configuration stuck
56144 04 Nov Yes Ingeus Ingeus k8s version upgrade
56277 04 Nov Yes Cirencester College PHP upgrade
55990 04 Nov No OGT Upgrade albert.internal.ogtip.com to Debian 13 Trixie
55890 04 Nov No Sucden STAR: Build remaining servers (consultancy)
56275 04 Nov Yes Sucden Connectivity issues between our IXN production servers and Azure
56308 04 Nov No Internal nene{1,2}.ipa.tigr.uk LDAPS/FreeIPA certs expiry
56324 04 Nov Yes Tusk IC saltd.service failed on mammoth.tusknet
56309 04 Nov Yes Internal Server with excess backups and no quota
56071 04 Nov Yes OGT Server updates
56305 04 Nov Yes STS NHS FT Quarterly Systems Check
56332 05 Nov Yes Internal CRITICAL: Backups: Restic tcl-thames on bann1.tcl.internal
56288 05 Nov Yes Internal nene1/2 updates are not being applied
56325 05 Nov Yes Tusk IC Storage alert: /srv/software on mammoth.tusknet
56295 05 Nov Yes BD Group ErrorDocument Directives
56326 05 Nov Yes Rotastat Storage alert: /home on gallus.rotastat.com
56328 05 Nov Yes Global Brands user access on global brands systems
56305 05 Nov Yes STS NHS FT Quarterly Systems Check
56337 05 Nov Yes Sucden UAT Martha/Maude No multicast since OS Upgrade
56336 05 Nov Yes Crystal Units crylonlis2024.crystal.local config failing
56336 06 Nov Yes Crystal Units crylonlis2024.crystal.local config failing
56300 06 Nov No BD Group CRITICAL: HTTP: client.uniwide.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
56342 06 Nov Yes Internal Check for Security Notices and System Updates
56343 06 Nov Yes Geograph geograph/prod node swaps
56339 06 Nov Yes AskBio UNKNOWN: Disk: fstab mounts on edb-coll.askbio.com
56341 06 Nov Yes Quickline AQL servers offline
56152 06 Nov Yes Gravytrain Carry out Ubuntu upgrades on production systems
56322 06 Nov Yes Internal Backups to Thames from Mersey
56327 06 Nov Yes Novadata Your AWS CloudShell data is scheduled for deletion on November 14, 2025
56316 06 Nov No JISC Jisc VPN user cert renewals
56328 06 Nov Yes Global Brands user access on global brands systems
56340 06 Nov Yes AskBio Renaming and removing mounts
56272 06 Nov Yes Rotastat CGram Service
56345 06 Nov Yes OGT WARNING: NRPE Disk: All Disks on manuel.internal.ogtip.com
56347 06 Nov Yes ITC Compliance Additional support and SSH access
56353 07 Nov Yes Internal Check for Security Notices and System Updates
56322 07 Nov Yes Internal Backups to Thames from Mersey
56355 07 Nov Yes AskBio edb-coll.askbio.com restic backups
56272 07 Nov No Rotastat CGram Service
56339 07 Nov Yes AskBio UNKNOWN: Disk: fstab mounts on edb-coll.askbio.com
56264 07 Nov Yes AskBio Disable user: Oscar
56273 07 Nov Yes AskBio Drive failure darkmatter.synpromics.com
56325 07 Nov Yes Tusk IC Storage alert: /srv/software on mammoth.tusknet
56347 07 Nov Yes ITC Compliance Additional support and SSH access
56361 07 Nov Yes OpenCorporates RDS Support - Max ID's
56346 07 Nov Yes OGT WARNING: Mail: Queue Length on manuel.internal.ogtip.com
56356 07 Nov Yes OGT WARNING: NRPE Disk: /srv/ngs on rodney.internal.ogtip.com
56357 07 Nov Yes AskBio WARNING: NRPE Disk: / on edb-lab-skye.askbio.com
56317 07 Nov Yes ITC Compliance ITC Wildcard certificate expiry
56316 07 Nov Yes JISC Jisc VPN user cert renewals
56320 07 Nov Yes AskBio Askbio datavita vms certificate expiry
56340 07 Nov Yes AskBio Renaming and removing mounts

git hash: master (a2100d46)