| RT | Work date | Ticket updated? | Client | Subject |
|---|---|---|---|---|
| 55563 | 04 Aug | Yes | Tusk IC | Storage alert: /srv/projects on mammoth.tusknet |
| 55521 | 04 Aug | Yes | JISC | Putting l01 and l02 behind OpenAthens WAF |
| 55310 | 04 Aug | Yes | Visku | Remove Visku servers from support |
| 55536 | 04 Aug | Yes | Internal | Test restore PyTrack |
| 55568 | 04 Aug | Yes | Internal | Monthly certificate expiry check |
| 55574 | 04 Aug | Yes | eTherapeutics | etx/prod/tcl-monitoring |
| 55311 | 04 Aug | Yes | Visku | Visku - post-contract review |
| 55380 | 04 Aug | Yes | Top To Toe | Setup Restic for TopToToe |
| 55579 | 04 Aug | Yes | Top To Toe | Move database archival script to systemd from cron |
| 55565 | 05 Aug | Yes | ERF Electrical | CRITICAL: HTTP: erfmakingme.uk HTTP on webdev.erfelectrical.co.uk |
| 55581 | 05 Aug | Yes | Internal | Check for Security Notices and System Updates |
| 55521 | 05 Aug | Yes | JISC | Putting l01 and l02 behind OpenAthens WAF |
| 55583 | 05 Aug | Yes | Internal | Weekly checks |
| 55561 | 05 Aug | Yes | JISC | ath-lin-prx-l01 outage |
| 55529 | 05 Aug | Yes | Lantech | Moodle.ipa.ie upgrade |
| 55582 | 05 Aug | No | Internal | Purge old client password records |
| 55579 | 05 Aug | Yes | Top To Toe | Move database archival script to systemd from cron |
| 55352 | 05 Aug | Yes | OpenCorporates | Shut down backgrounder2.opencorporates.internal |
| 54921 | 05 Aug | Yes | Troika | NIS to Active Directory migration |
| 55585 | 05 Aug | Yes | Sucden | STAR hardware refresh |
| 55405 | 08 Aug | Yes | Global Brands | Expiring CA | Remote User VPN |
| 55602 | 08 Aug | Yes | OpenCorporates | Service: HTTP: OC Icinga |
| 55565 | 08 Aug | Yes | ERF Electrical | CRITICAL: HTTP: erfmakingme.uk HTTP on webdev.erfelectrical.co.uk |
| 55555 | 08 Aug | Yes | Entrepreneurs Circle | EC: How to Get Your Business to £100k Months Webinar |
| 55586 | 08 Aug | Yes | Novadata | Novadata power maintenance |
| 55521 | 08 Aug | No | JISC | Putting l01 and l02 behind OpenAthens WAF |
| 55593 | 08 Aug | Yes | AskBio | CRITICAL: Directory: LDAPS Certificate on edb-iona.askbio.com |
| 55606 | 09 Aug | Yes | AskBio | AskBio - All hosts down |
| 55606 | 10 Aug | Yes | AskBio | AskBio - All hosts down |
| 55612 | 11 Aug | Yes | OGT | Disk space |
| 55565 | 11 Aug | Yes | ERF Electrical | CRITICAL: HTTP: erfmakingme.uk HTTP on webdev.erfelectrical.co.uk |
| 55611 | 11 Aug | Yes | DLS Plastics | Storage alert: /opt on dls-zimbra1.dls.internal |
| 55605 | 11 Aug | Yes | BD Group | UKBF Access |
| 55606 | 11 Aug | Yes | AskBio | AskBio - All hosts down |
| 55610 | 11 Aug | Yes | Internal | WARNING: Puppet: Issued Certificates on puppet.tiger-computing.co.uk |
| 55613 | 11 Aug | Yes | Trident Honda | Storage alert: /srv on smbfs1.trident.lan |
| 55593 | 11 Aug | No | AskBio | CRITICAL: Directory: LDAPS Certificate on edb-iona.askbio.com |
| 55617 | 11 Aug | Yes | Kahootz | New fileservers |
| 55098 | 11 Aug | No | Gravytrain | Unsupported FTP monitoring |
| 55598 | 11 Aug | Yes | Internal | Redirect website |
| 55619 | 12 Aug | Yes | Internal | Weekly checks |
| 55565 | 12 Aug | Yes | ERF Electrical | CRITICAL: HTTP: erfmakingme.uk HTTP on webdev.erfelectrical.co.uk |
| 55622 | 12 Aug | Yes | Entrepreneurs Circle | Urgent: Access Termination Request for Usama Muhammad |
| 55405 | 12 Aug | Yes | Global Brands | Expiring CA | Remote User VPN |
| 55378 | 12 Aug | Yes | Sucden | Qualys Vulnerabilities - Log4j / Redhat OpenJDK |
| 55521 | 12 Aug | Yes | JISC | Putting l01 and l02 behind OpenAthens WAF |
| 55597 | 12 Aug | Yes | Trident Honda | LDAPS Certificate on vmsvr1/2.trident.lan |
| 55620 | 12 Aug | Yes | Tusk IC | rsnapshot weekly running long on mammoth.tusknet |
| 55504 | 12 Aug | Yes | Internal | Make Puppet work with Suse-based distros |
| 55504 | 13 Aug | Yes | Internal | Make Puppet work with Suse-based distros |
| 55611 | 13 Aug | Yes | DLS Plastics | Storage alert: /opt on dls-zimbra1.dls.internal |
| 55405 | 13 Aug | Yes | Global Brands | Expiring CA | Remote User VPN |
| 55620 | 13 Aug | Yes | Tusk IC | rsnapshot weekly running long on mammoth.tusknet |
| 55623 | 13 Aug | Yes | OpenCorporates | https://analysis.opencorporates.com down |
| 54966 | 13 Aug | Yes | OGT | UBad drive in Manuel |
| 55567 | 13 Aug | Yes | Internal | Schedule a test restore |
| 55598 | 13 Aug | Yes | Internal | Redirect website |
| 55521 | 13 Aug | Yes | JISC | Putting l01 and l02 behind OpenAthens WAF |
| 55641 | 13 Aug | Yes | OpenCorporates | GitLab Update Available: v18.2.2 |
| 55140 | 13 Aug | Yes | Kahootz | Borg backup objects in Glacier storage class |
| 55645 | 13 Aug | Yes | Internal | Upgrade clyde to Debian 13 (trixie) |
| 55647 | 14 Aug | Yes | Internal | Check for Security Notices and System Updates |
| 55632 | 14 Aug | Yes | AskBio | restic backup failure on edb-coll.askbio.com |
| 55649 | 14 Aug | Yes | Internal | log rotation issue |
| 55650 | 14 Aug | Yes | Internal | Redundant BackupPC directories (NRPE) on mersey.tiger-computing.co.uk |
| 54185 | 14 Aug | Yes | AskBio | Gitlab move |
| 55648 | 14 Aug | Yes | Novadata | leonis.novadata.internal failed services |
| 55577 | 14 Aug | No | JISC | Expiring VPN server certificate: ath-lin-prx-l0x |
| 55624 | 14 Aug | Yes | NFW | nfwgs2.nfw.internal spamd connection timeout issue |
| 55652 | 14 Aug | Yes | Internal | Upgrade fleet to Debian 13 (trixie) |
| 55654 | 15 Aug | Yes | Cirencester College | ccolive.cirencester.local storage volume usage /srv |
| 55660 | 15 Aug | Yes | Kahootz | 2nd S3 destination for offsite Borgbackup copy |
| 55649 | 15 Aug | Yes | Internal | log rotation issue |
| 55648 | 15 Aug | Yes | Novadata | leonis.novadata.internal failed services |
| 55663 | 15 Aug | Yes | Gravytrain | web.prod.qs1.grvytrn.co.uk multi-domain certificate expiry |
| 55378 | 15 Aug | Yes | Sucden | Qualys Vulnerabilities - Log4j / Redhat OpenJDK |
| 55669 | 18 Aug | Yes | Internal | WARNING: HTTP: Ceph Dashboard Cert on severn.tiger-computing.co.uk |
| 55378 | 18 Aug | Yes | Sucden | Qualys Vulnerabilities - Log4j / Redhat OpenJDK |
| 55671 | 18 Aug | Yes | Entrepreneurs Circle | CRITICAL: HTTP: spotlightvideos.co.uk HTTPS on srv.entrepreneurscircle.org |
| 55646 | 18 Aug | Yes | OpenCorporates | knowledge.opencorporates.com down |
| 55672 | 18 Aug | Yes | Kahootz | Expired password on new user account - urgent |
| 55623 | 18 Aug | Yes | OpenCorporates | https://analysis.opencorporates.com down |
| 55640 | 18 Aug | Yes | Internal | Test restore web site |
| 55659 | 18 Aug | Yes | AskBio | Disk: fstab mounts on talisker.synpromics.com |
| 55677 | 18 Aug | Yes | Internal | Capacity management system |
| 54279 | 18 Aug | No | Internal | LDAP overhaul |
| 54279 | 19 Aug | Yes | Internal | LDAP overhaul |
| 55681 | 19 Aug | Yes | JISC | OpenAthens server patching |
| 55623 | 19 Aug | Yes | OpenCorporates | https://analysis.opencorporates.com down |
| 55646 | 19 Aug | Yes | OpenCorporates | knowledge.opencorporates.com down |
| 54966 | 19 Aug | No | OGT | UBad drive in Manuel |
| 55616 | 19 Aug | Yes | OGT | OGT OS upgrades (Debian 10) |
| 55678 | 19 Aug | Yes | Internal | Check for Security Notices and System Updates |
| 55521 | 19 Aug | Yes | JISC | Putting l01 and l02 behind OpenAthens WAF |
| 55639 | 19 Aug | Yes | Kahootz | Wireguard VPN on iomart infra |
| 55577 | 19 Aug | Yes | JISC | Expiring VPN server certificate: ath-lin-prx-l0x |
| 55688 | 19 Aug | Yes | Internal | Add latest EL7 kernel to monitoring |
| 55578 | 19 Aug | No | Top To Toe | Expiring VPN certificates: Server & all clients |
| 55674 | 20 Aug | Yes | Tusk IC | WARNING: NRPE Disk: /srv/fast_scratch on mammoth.tusknet |
| 55378 | 20 Aug | Yes | Sucden | Qualys Vulnerabilities - Log4j / Redhat OpenJDK |
| 55686 | 20 Aug | Yes | Lantech | Moodle Update |
| 54279 | 20 Aug | Yes | Internal | LDAP overhaul |
| 55471 | 20 Aug | Yes | ATA Group | Technical onboarding | Support onboarding |
| 55693 | 20 Aug | Yes | OpenCorporates | OpenCorporates Wildcard Cert Renewed |
| 55694 | 20 Aug | Yes | Internal | GPG not working on Trixie |
| 55638 | 20 Aug | Yes | Geograph | GitLab Update Available: v18.2.2 |
| 55679 | 20 Aug | Yes | Internal | Weekly checks |
| 55576 | 20 Aug | Yes | AskBio | Expiring LDAP certificate: edb-lab-skye.askbio.com |
| 55692 | 20 Aug | Yes | Top To Toe | CRITICAL: HTTP: staging.toptotoe-gait.com HTTPS on gait-prod.toptotoe.com |
| 55575 | 20 Aug | Yes | Internal | Expiring VPN certificate: durin.odwyer.xyz |
| 55637 | 21 Aug | Yes | eTherapeutics | GitLab Update Available: v18.2.2 |
| 55664 | 21 Aug | Yes | OpenCorporates | OC VM Removals |
| 55697 | 21 Aug | Yes | OpenCorporates | OC docker-registries branch |
| 55699 | 21 Aug | Yes | eTherapeutics | etx/stage node stability |
| 55703 | 22 Aug | Yes | Internal | Check for Security Notices and System Updates |
| 55705 | 22 Aug | Yes | Kahootz | New users |
| 55702 | 22 Aug | Yes | Gravytrain | High load on web.prod.bf2.bedfordinsurance.co.uk |
| 55713 | 26 Aug | Yes | Internal | Check for Security Notices and System Updates |
| 55704 | 26 Aug | Yes | AskBio | edb-coll.askbio.com restic failure |
| 55717 | 26 Aug | Yes | AskBio | Singularity and dependencies |
| 54279 | 26 Aug | Yes | Internal | LDAP overhaul |
| 55724 | 26 Aug | Yes | ATA Group | Crontab issue |
| 55659 | 26 Aug | Yes | AskBio | Disk: fstab mounts on talisker.synpromics.com |
| 54966 | 26 Aug | Yes | OGT | UBad drive in Manuel |
| 55730 | 27 Aug | Yes | Internal | Check for Security Notices and System Updates |
| 55704 | 27 Aug | Yes | AskBio | edb-coll.askbio.com restic failure |
| 55728 | 27 Aug | Yes | Kahootz | new (temporary) proxmox VM on iomart infra |
| 55724 | 27 Aug | Yes | ATA Group | Crontab issue |
| 55521 | 27 Aug | Yes | JISC | Putting l01 and l02 behind OpenAthens WAF |
| 55717 | 27 Aug | Yes | AskBio | Singularity and dependencies |
| 55578 | 27 Aug | Yes | Top To Toe | Expiring VPN certificates: Server & all clients |
| 55729 | 27 Aug | No | Kahootz | package list managed by Puppet |
| 55739 | 27 Aug | No | Internal | Client services design change |
| 55739 | 28 Aug | Yes | Internal | Client services design change |
| 55742 | 28 Aug | Yes | Internal | GitLab Update Available: v18.3.1 |
| 55743 | 28 Aug | Yes | Geograph | GitLab Update Available: v18.3.1 |
| 55656 | 28 Aug | Yes | Midnight Hax | Move Keith's systems to a new client |
| 55444 | 28 Aug | Yes | Gravytrain | All sites down on web.prod.bf2.bedfordinsurance.co.uk |
| 55780 | 29 Aug | Yes | AskBio | CRITICAL: System Health: Systemd State on edb-coll.askbio.com |
| 55744 | 29 Aug | Yes | eTherapeutics | GitLab Update Available: v18.3.1 |
| 55779 | 29 Aug | Yes | Internal | Check for Security Notices and System Updates |
| 55737 | 29 Aug | Yes | Cambridge Flow Solutions | Confidential: CFS |
| 55656 | 29 Aug | Yes | Midnight Hax | Move Keith's systems to a new client |
| 55616 | 29 Aug | Yes | OGT | OGT OS upgrades (Debian 10) |
| 55539 | 29 Aug | Yes | AskBio | Weka on Macleod | Slow data transfer speed |
| 54767 | 29 Aug | Yes | ATA Group | Linux Support - ATA Group |
| 55471 | 29 Aug | Yes | ATA Group | Technical onboarding | Support onboarding |
| 54966 | 29 Aug | Yes | OGT | UBad drive in Manuel |
| 55787 | 29 Aug | Yes | AskBio | CRITICAL: System Health: Systemd State on macleod.synpromics.com |
| 55378 | 30 Aug | Yes | Sucden | Qualys Vulnerabilities - Log4j / Redhat OpenJDK |
| 55790 | 01 Sep | Yes | Internal | Check for Security Notices and System Updates |
| 55731 | 01 Sep | Yes | Rotastat | New User |
| 55787 | 01 Sep | Yes | AskBio | CRITICAL: System Health: Systemd State on macleod.synpromics.com |
| 55795 | 01 Sep | Yes | eTherapeutics | Storage alert: /var on dgx2.internal.etherapeutics.co.uk |
| 55789 | 01 Sep | No | Internal | Monthly certificate expiry check |
| 55721 | 01 Sep | Yes | DLS Plastics | Storage alert: /opt on dls-zimbra1.dls.internal |
| 55539 | 01 Sep | Yes | AskBio | Weka on Macleod | Slow data transfer speed |
| 54966 | 01 Sep | Yes | OGT | UBad drive in Manuel |
| 55378 | 01 Sep | Yes | Sucden | Qualys Vulnerabilities - Log4j / Redhat OpenJDK |
| 55444 | 01 Sep | Yes | Gravytrain | All sites down on web.prod.bf2.bedfordinsurance.co.uk |
| 55737 | 01 Sep | Yes | Cambridge Flow Solutions | Confidential: CFS |
| 55783 | 01 Sep | Yes | ITC Compliance | Felly Oro |
| 55807 | 02 Sep | Yes | Azura | ocado2.opentrk.com networking timeouts |
| 55801 | 02 Sep | Yes | Internal | Check for Security Notices and System Updates |
| 55794 | 02 Sep | Yes | Kahootz | CRITICAL: System Health: Systemd State on xray.hosting.inovem.com |
| 55812 | 03 Sep | Yes | Internal | Check for Security Notices and System Updates |
| 55813 | 03 Sep | Yes | AskBio | edb-coll restic weka backup failures |
| 55785 | 03 Sep | No | OpenCorporates | Website Shutdowns |
| 55802 | 03 Sep | Yes | Internal | Purge old client password records |
| 55806 | 03 Sep | Yes | eTherapeutics | WARNING: Cloud: Azure Credential: GitLab on azure.etherapeutics.co.uk |
| 55614 | 03 Sep | Yes | BD Group | UKBF access recovery |
| 55808 | 03 Sep | Yes | ERF Electrical | weblive.erfelectrical.co.uk erfelectrical.co.uk HTTPS timeout |
| 55521 | 03 Sep | Yes | JISC | Putting l01 and l02 behind OpenAthens WAF |
| 55682 | 03 Sep | Yes | BD Group | UKBF access recovery (consultancy) |
| 55817 | 03 Sep | Yes | eTherapeutics | Interface to see open tickets |
| 55729 | 03 Sep | Yes | Kahootz | package list managed by Puppet |
| 55819 | 04 Sep | Yes | Internal | Check for Security Notices and System Updates |
| 55813 | 04 Sep | No | AskBio | edb-coll restic weka backup failures |
| 55806 | 04 Sep | Yes | eTherapeutics | WARNING: Cloud: Azure Credential: GitLab on azure.etherapeutics.co.uk |
| 55816 | 04 Sep | Yes | eTherapeutics | GitLab Garbage collection |
| 55822 | 05 Sep | Yes | Azura | CRITICAL: Networking: SSH on ocado2.opentrk.com |
| 55521 | 05 Sep | Yes | JISC | Putting l01 and l02 behind OpenAthens WAF |
| 55785 | 05 Sep | Yes | OpenCorporates | Website Shutdowns |
| 55825 | 05 Sep | Yes | Gravytrain | Intermittent timeouts on web.prod.bf2.bedfordinsurance.co.uk |
git hash: master (a2100d46)