RT updates report

02 Jun - 04 Jul

RT Work date Ticket updated? Client Subject
54987 02 Jun Yes Sysdoc Websites are down
54853 02 Jun No Sucden Critical Vulnerability showing in Qualys after patching cycle.
54984 02 Jun Yes Internal Check for Security Notices and System Updates
54838 02 Jun Yes AskBio AskBio Highly Available Reverse Proxy
54977 02 Jun Yes AskBio edb-coll.askbio.com restic backup failure /weka
54991 02 Jun Yes AskBio NTP failing | macleod.synpromics.com
54974 02 Jun Yes Internal CRITICAL: Networking: ping4 on lune.tiger-computing.co.uk
54966 02 Jun Yes OGT UBad drive in Manuel
54992 02 Jun Yes Kahootz Removing files from borgbackup and AWS S3
54976 02 Jun Yes Internal TCL DNS/Monitoring issue?
54990 02 Jun Yes TCV WARNING: Security: Let's Encrypt Certificates on web4.tcv.org.uk
54975 02 Jun Yes OpenCorporates CRITICAL: Systemd State on haproxy13.opencorporates.internal
54960 02 Jun Yes Tusk IC WARNING: Backups: rsnapshot daily on mammoth.tusknet
54980 02 Jun Yes OpenCorporates pls check and remove
54913 02 Jun Yes AskBio pipenv venv location
54177 02 Jun Yes AskBio /weka performance
54993 02 Jun Yes Kahootz Mariadb updates
54734 02 Jun No Kahootz Build new environment for Kahootz (Memset-Iomart migration)
54906 02 Jun Yes Sucden GS2 PTP investigation
54997 02 Jun Yes Cambridge Flow Solutions cfsj01 node is slower
54998 02 Jun Yes Internal switch3/4 firmware upgrades
54999 03 Jun Yes Internal Check for Security Notices and System Updates
55000 03 Jun Yes Internal Weekly checks
53680 03 Jun Yes TCV our RT server & software
54966 03 Jun Yes OGT UBad drive in Manuel
54734 03 Jun Yes Kahootz Build new environment for Kahootz (Memset-Iomart migration)
54185 03 Jun Yes AskBio Gitlab move
55004 03 Jun Yes Kahootz Build new environment for Kahootz (consultancy)
54995 03 Jun Yes Azura Storage alert: /var on ocado2.opentrk.com
54951 03 Jun Yes Gravytrain SSL renewal
54896 03 Jun Yes Cambridge Flow Solutions Request for Quote
54997 03 Jun Yes Cambridge Flow Solutions cfsj01 node is slower
55001 03 Jun Yes Internal Purge old client password records
54926 03 Jun Yes Internal Make TCL test website live and move existing
54863 03 Jun Yes Kahootz Kernel update on Oscar and Papa
55008 04 Jun Yes Internal Check for Security Notices and System Updates
54920 04 Jun Yes Gravytrain Test access to GravyTrain dev systems
54440 04 Jun Yes OpenCorporates ElastiCache Monitoring
55009 04 Jun Yes AskBio docker on skye not working
55011 04 Jun Yes AskBio time on skye is 1 hr out - causing rapidly expiring tokens
54566 04 Jun Yes Aston Matthews Support Tree / Aston Matthews - Linux Support
54997 04 Jun Yes Cambridge Flow Solutions cfsj01 node is slower
54185 04 Jun No AskBio Gitlab move
54951 04 Jun No Gravytrain SSL renewal
55006 04 Jun Yes Sucden Python Versions on Declan/Duffman. Can 3.12 be installed?
54926 04 Jun Yes Internal Make TCL test website live and move existing
54647 05 Jun Yes Azura Ocado Firewall
55015 05 Jun Yes Internal Check for Security Notices and System Updates
55017 05 Jun Yes Rotastat gallus.rotastat.com unmerged configuration
54995 05 Jun Yes Azura Storage alert: /var on ocado2.opentrk.com
54966 05 Jun Yes OGT UBad drive in Manuel
55009 05 Jun Yes AskBio docker on skye not working
54509 05 Jun Yes OGT Borg backup running long
55016 05 Jun Yes Rotastat CRITICAL: Backups: Duply config backups.eu-west-1.aws.rotastat.com on gallus.rotastat.com
54996 05 Jun Yes OpenCorporates Monitoring Website Usage Question
54951 05 Jun Yes Gravytrain SSL renewal
55018 05 Jun Yes Kahootz Disk errors on Oscar
54926 05 Jun Yes Internal Make TCL test website live and move existing
54734 05 Jun Yes Kahootz Build new environment for Kahootz (Memset-Iomart migration)
55004 05 Jun No Kahootz Build new environment for Kahootz (consultancy)
54975 05 Jun Yes OpenCorporates CRITICAL: Systemd State on haproxy13.opencorporates.internal
55023 05 Jun Yes Kahootz oscar.hosting.inovem.com volume usage /opt/inovemti/dataroot
55025 05 Jun No Gravytrain KGM Account Move (consultancy child ticket)
55026 05 Jun Yes Gravytrain gravytrain rkhunter config issue
55027 05 Jun Yes OpenCorporates knowledge.opencorporates.com
55032 06 Jun Yes BD Group CRITICAL: HTTP: www.1stformations.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal
55028 06 Jun Yes Internal Check for Security Notices and System Updates
54870 06 Jun No TCV TCV DNS Build/Migration (consultancy)
54976 06 Jun Yes Internal TCL DNS/Monitoring issue?
55033 06 Jun Yes ITC Compliance Extending hours
55027 06 Jun Yes OpenCorporates knowledge.opencorporates.com
55024 06 Jun No Internal Cleanup kahootz/whisky remnants
54989 06 Jun Yes Gravytrain web.prod.bf2.bedfordinsurance.co.uk systemd/logrotate failure
54951 06 Jun No Gravytrain SSL renewal
54966 06 Jun Yes OGT UBad drive in Manuel
54692 06 Jun Yes STS NHS FT Quarterly Systems Check
54920 06 Jun Yes Gravytrain Test access to GravyTrain dev systems
55036 06 Jun Yes Gravytrain Puppet not checking-in
54931 08 Jun No Aston Matthews RHEL 6.9 P2V (consultancy)
55043 09 Jun Yes Internal multiple systems puppet issue
54991 09 Jun Yes AskBio NTP failing | macleod.synpromics.com
54995 09 Jun Yes Azura Storage alert: /var on ocado2.opentrk.com
54892 09 Jun Yes AskBio Handling prompt.synpromics.com URLs
54951 09 Jun Yes Gravytrain SSL renewal
54994 09 Jun Yes AskBio Fold restic backups into managed backups conf
55030 09 Jun Yes Internal MacBook
55025 09 Jun No Gravytrain KGM Account Move (consultancy child ticket)
55040 09 Jun Yes Internal Check for Security Notices and System Updates
54177 09 Jun Yes AskBio /weka performance
54838 09 Jun Yes AskBio AskBio Highly Available Reverse Proxy
54982 09 Jun Yes Internal Monthly certificate expiry check
55049 09 Jun Yes Internal Client Services portal is missing
54735 09 Jun Yes ITC Compliance Expiring certificate: ITC Compliance
55046 09 Jun Yes AskBio edb-lab-skye.askbio.com frozen emails
54772 09 Jun Yes Internal I can't send encrypted email
55012 09 Jun Yes BD Group BDG: New Office IP Address
55057 09 Jun Yes Globecast gcukscheddb01/dev.globecastne.com multipath issue
55058 09 Jun Yes Novadata leonis.novadata.internal unmarged configuration
55052 09 Jun Yes JISC Veloxserv l01 and l02 patching
55018 09 Jun Yes Kahootz Disk errors on Oscar
55053 09 Jun Yes ITC Compliance Expiring certificate: ITC Compliance (Consultancy)
54994 10 Jun Yes AskBio Fold restic backups into managed backups conf
55052 10 Jun Yes JISC Veloxserv l01 and l02 patching
54951 10 Jun Yes Gravytrain SSL renewal
55061 10 Jun Yes Internal Check for Security Notices and System Updates
55060 10 Jun Yes OpenCorporates Remove user
55062 10 Jun Yes Internal Weekly checks
55042 10 Jun Yes Kahootz Disk error on Xray
55013 10 Jun Yes Kahootz Held linux-image package updates
54772 10 Jun Yes Internal I can't send encrypted email
55024 10 Jun No Internal Cleanup kahootz/whisky remnants
54892 10 Jun Yes AskBio Handling prompt.synpromics.com URLs
54647 10 Jun No Azura Ocado Firewall
54349 10 Jun Yes Koinex DOWN: koinexserver.home
54564 10 Jun Yes DLS Plastics dls-zimbra1.dls.internal distro upgrade
55066 11 Jun Yes Internal Check for Security Notices and System Updates
55018 11 Jun Yes Kahootz Disk errors on Oscar
55064 11 Jun Yes Sucden legolas.sucden.co.uk backups issue
55065 11 Jun Yes TCV Cyber Essentials Plus Audit
54892 11 Jun Yes AskBio Handling prompt.synpromics.com URLs
54966 11 Jun Yes OGT UBad drive in Manuel
55024 11 Jun No Internal Cleanup kahootz/whisky remnants
54994 11 Jun Yes AskBio Fold restic backups into managed backups conf
54951 11 Jun Yes Gravytrain SSL renewal
55044 11 Jun Yes AskBio Prebackup for backups.synpromics.com on talisker.synpromics.com
55067 11 Jun Yes OGT rodney1.internal.ogtip.com volume usage /var
55046 11 Jun Yes AskBio edb-lab-skye.askbio.com frozen emails
54564 11 Jun Yes DLS Plastics dls-zimbra1.dls.internal distro upgrade
54647 11 Jun Yes Azura Ocado Firewall
54839 11 Jun Yes NFW nfwgs2.nfw.internal spamd/spamassassin configuration issue
54735 11 Jun Yes ITC Compliance Expiring certificate: ITC Compliance
54847 11 Jun Yes Econic Bio Create client services account for Qian Gao
55075 11 Jun Yes Trident Honda LDAPS certificate expiring on vmsvr1/2.trident.lan
55077 12 Jun Yes Internal Check for Security Notices and System Updates
55072 12 Jun Yes ITC Compliance Phil Cross
55079 12 Jun Yes AskBio NTP service on edb-lab-skye.askbio.com
55018 12 Jun Yes Kahootz Disk errors on Oscar
55074 12 Jun Yes Gravytrain gravytrain update dev systems
54994 12 Jun Yes AskBio Fold restic backups into managed backups conf
55082 12 Jun Yes Internal Gitlab upgrade (18.0.2)
54906 12 Jun Yes Sucden GS2 PTP investigation
55056 12 Jun Yes Entrepreneurs Circle srv.entrepreneurscircle.org VPN cert expiry
54440 12 Jun No OpenCorporates ElastiCache Monitoring
55054 12 Jun Yes Internal calcifer.boo.tc staff vpn cert expiry
55083 12 Jun Yes Geograph Geograph Gitlab upgrade (18.0.2)
55024 12 Jun Yes Internal Cleanup kahootz/whisky remnants
54735 12 Jun Yes ITC Compliance Expiring certificate: ITC Compliance
55006 12 Jun Yes Sucden Python Versions on Declan/Duffman. Can 3.12 be installed?
55086 12 Jun Yes AskBio Load average on Skye
55085 13 Jun Yes eTherapeutics ETX Gitlab upgrade (18.0.2)
55084 13 Jun Yes OpenCorporates OpenCorporates Gitlab upgrade 18.0.2
55088 13 Jun Yes Internal Check for Security Notices and System Updates
55018 13 Jun Yes Kahootz Disk errors on Oscar
55089 13 Jun Yes TCV Linux Servers not showing for our CE+ audit scan
54966 13 Jun No OGT UBad drive in Manuel
54838 13 Jun Yes AskBio AskBio Highly Available Reverse Proxy
54994 13 Jun Yes AskBio Fold restic backups into managed backups conf
55055 13 Jun Yes Internal tame.tiger-computing.co.uk staff vpn cert expiry
54440 13 Jun Yes OpenCorporates ElastiCache Monitoring
54870 13 Jun Yes TCV TCV DNS Build/Migration (consultancy)
54647 13 Jun No Azura Ocado Firewall
55051 13 Jun Yes OpenCorporates Foward External Bot logs into opensearch
55090 13 Jun Yes Global Brands Build Claycross guest network
55091 13 Jun Yes TCV Cyber Essential Plus Fails
55092 13 Jun Yes eTherapeutics etx/prod/devtools failing pods
55095 13 Jun Yes Quickline RADIUD Disk Space
55074 13 Jun Yes Gravytrain gravytrain update dev systems
55096 13 Jun Yes OGT basil.internal.ogtip.com system load
55046 13 Jun Yes AskBio edb-lab-skye.askbio.com frozen emails
55101 16 Jun Yes Internal Check for Security Notices and System Updates
55018 16 Jun Yes Kahootz Disk errors on Oscar
55042 16 Jun No Kahootz Disk error on Xray
54870 16 Jun No TCV TCV DNS Build/Migration (consultancy)
55074 16 Jun Yes Gravytrain gravytrain update dev systems
54966 16 Jun Yes OGT UBad drive in Manuel
55097 16 Jun Yes AskBio Skye rebooted
55095 16 Jun Yes Quickline RADIUD Disk Space
55102 16 Jun Yes Cirencester College CCOLive postgres db failing
54994 16 Jun Yes AskBio Fold restic backups into managed backups conf
54860 16 Jun Yes OpenCorporates Find a replacement for git3 SSH back-door
55092 16 Jun Yes eTherapeutics etx/prod/devtools failing pods
54878 16 Jun Yes AskBio Gitlab / docker builds in CI
54185 16 Jun No AskBio Gitlab move
54959 16 Jun Yes Kahootz kahootz/xray Kubernetes Version Nearing End Of Life
55105 17 Jun Yes Internal Check for Security Notices and System Updates
54994 17 Jun Yes AskBio Fold restic backups into managed backups conf
55106 17 Jun Yes Internal Weekly checks
55080 17 Jun Yes Kahootz Borgbackup
55092 17 Jun Yes eTherapeutics etx/prod/devtools failing pods
55090 17 Jun Yes Global Brands Build Claycross guest network
55141 17 Jun Yes Gravytrain gravytrain remove/tweak checks that fail because of redirects
54746 17 Jun Yes Internal Test restore Keycloak
54440 17 Jun No OpenCorporates ElastiCache Monitoring
55144 17 Jun Yes Gravytrain Backup request from S3
55149 18 Jun Yes Internal Check for Security Notices and System Updates
55107 18 Jun Yes NFW nfwgs2.nfw.internal spamassassin maint service failure
54994 18 Jun Yes AskBio Fold restic backups into managed backups conf
55140 18 Jun Yes Kahootz Borg backup objects in Glacier storage class
54349 18 Jun Yes Koinex DOWN: koinexserver.home
54647 18 Jun Yes Azura Ocado Firewall
55152 18 Jun Yes AskBio Versioning on Coll, Mull, Jura and Iona /home
55141 18 Jun Yes Gravytrain gravytrain remove/tweak checks that fail because of redirects
55074 18 Jun No Gravytrain gravytrain update dev systems
55022 18 Jun Yes Sylvera Iron Mountain Backup Questionaire
54185 18 Jun No AskBio Gitlab move
55146 18 Jun Yes Global Brands DOWN: claycross.global-brands.internal
55158 19 Jun Yes OpenCorporates opencorporates tcl LDAP account failure
55157 19 Jun Yes Internal Check for Security Notices and System Updates
55153 19 Jun No Entrepreneurs Circle Re: Introducing Usama and OpenVPN Setup Assistance
55146 19 Jun No Global Brands DOWN: claycross.global-brands.internal
55143 19 Jun Yes Internal bottle kubectl config failing
54440 19 Jun No OpenCorporates ElastiCache Monitoring
55107 19 Jun Yes NFW nfwgs2.nfw.internal spamassassin maint service failure
54737 19 Jun Yes AskBio PromPT runner and server monitoring on Iona
55142 19 Jun Yes BD Group Several sites down on ef-v5-nodes.c.ef-platform.internal
55163 19 Jun Yes Entrepreneurs Circle Urgent Update Required: IP Address Change
55164 20 Jun Yes Internal Check for Security Notices and System Updates
55107 20 Jun Yes NFW nfwgs2.nfw.internal spamassassin maint service failure
54185 20 Jun No AskBio Gitlab move
54737 20 Jun Yes AskBio PromPT runner and server monitoring on Iona
55142 20 Jun Yes BD Group Several sites down on ef-v5-nodes.c.ef-platform.internal
54860 20 Jun Yes OpenCorporates Find a replacement for git3 SSH back-door
55168 20 Jun Yes Globecast gcukscheddb01/02/dev.globecastne.com hosts down
54847 20 Jun Yes Econic Bio Create client services account for Qian Gao
54349 20 Jun Yes Koinex DOWN: koinexserver.home
55172 23 Jun Yes Internal Check for Security Notices and System Updates
55051 23 Jun Yes OpenCorporates Foward External Bot logs into opensearch
55170 23 Jun Yes AskBio WARNING: HTTP: GitLab Pages HTTPS Cert on edb-jura.askbio.com
55074 23 Jun Yes Gravytrain gravytrain update dev systems
55167 23 Jun Yes eTherapeutics ETX Sonar upgrade
55140 23 Jun Yes Kahootz Borg backup objects in Glacier storage class
55151 23 Jun Yes Sucden Patch Cycle
54931 23 Jun Yes Aston Matthews RHEL 6.9 P2V (consultancy)
54744 23 Jun Yes Internal Ticket resolution email
55155 24 Jun Yes ATA Group Technical onboarding | Pre-contract checks
55186 24 Jun Yes OGT sybil.internal.ogtip.com volume usage /Data
55182 24 Jun Yes Sucden CRITICAL: NRPE Disk: /var on multiple systems
55183 24 Jun Yes Internal Check for Security Notices and System Updates
55175 24 Jun Yes Tusk IC new backup drives
55184 24 Jun Yes Internal Weekly checks
55104 24 Jun Yes Internal Test restore OpenLDAP
55151 24 Jun Yes Sucden Patch Cycle
55167 24 Jun Yes eTherapeutics ETX Sonar upgrade
55191 24 Jun Yes Tusk IC server login
55153 24 Jun Yes Entrepreneurs Circle Re: Introducing Usama and OpenVPN Setup Assistance
54279 24 Jun No Internal LDAP overhaul
54279 25 Jun Yes Internal LDAP overhaul
55195 25 Jun Yes Tusk IC mammoth.tusknet rsnapshot failure
55175 25 Jun Yes Tusk IC new backup drives
55191 25 Jun Yes Tusk IC server login
55075 25 Jun Yes Trident Honda LDAPS certificate expiring on vmsvr1/2.trident.lan
55187 25 Jun Yes eTherapeutics dgx2.internal.etherapeutics.co.uk volume usage /
55094 25 Jun Yes Lantech Request to upgrade moodledev.ipa.ie (the UAT) as a dry-run before moodle.ipa.ie
53060 25 Jun Yes Econic Bio Econic Bio
55234 26 Jun Yes Internal Check for Security Notices and System Updates
55236 26 Jun Yes Internal Gitlab upgrade (18.1.1)
55195 26 Jun Yes Tusk IC mammoth.tusknet rsnapshot failure
55241 26 Jun Yes Internal Gitlab upgrade (18.1.1)
55244 26 Jun Yes Entrepreneurs Circle Assistance Required: Increasing PHP Memory Limit
54931 26 Jun No Aston Matthews RHEL 6.9 P2V (consultancy)
55232 26 Jun Yes OGT rodney.internal.ogtip.com volume usage /srv/ngs
55242 27 Jun Yes OpenCorporates OpenCorporates Gitlab upgrade 18.1.1
55248 27 Jun Yes Internal Check for Security Notices and System Updates
55235 27 Jun Yes AskBio coll,iona,jura,mull post maintenance issues
55249 27 Jun Yes Internal WARNING: NRPE Disk: /var on thames.tiger-computing.co.uk
55195 27 Jun Yes Tusk IC mammoth.tusknet rsnapshot failure
55253 27 Jun Yes Geograph geograph/prod/production data-redis-ha-server-1 filling up
55254 28 Jun Yes AskBio vmware froze edb-coll.askbio.com
55256 29 Jun Yes OpenCorporates ElastiCache Conncetions - oc-prod-openc-frontend-001
55258 30 Jun Yes Internal Check for Security Notices and System Updates
55263 30 Jun Yes DLS Plastics DLS potential ransomware infection
55262 30 Jun Yes OpenCorporates Storage alert: /srv/data_qa on zcluster2
55261 30 Jun Yes OpenCorporates Storage alert: /srv/oc on zcluster2
55254 30 Jun Yes AskBio vmware froze edb-coll.askbio.com
55152 30 Jun Yes AskBio Versioning on Coll, Mull, Jura and Iona /home
55245 30 Jun Yes Sylvera SM Support / Relationship Sunsetting Steps
55270 30 Jun Yes Internal tcl/avon ceph-mgr and node-exporter targets down
55268 01 Jul No BD Group Crontab updated
55247 01 Jul Yes AskBio GitLab updated
55195 01 Jul Yes Tusk IC mammoth.tusknet rsnapshot failure
55306 01 Jul Yes Internal Purge old client password records
55312 02 Jul Yes Internal Check for Security Notices and System Updates
55197 02 Jul Yes Entrepreneurs Circle Setup Request for New Domain - ecmasterplan.co.uk
55347 02 Jul Yes OpenCorporates HAProxy 14/15
55351 02 Jul Yes Cirencester College CCVLE01 - Moodle Server
55235 02 Jul Yes AskBio coll,iona,jura,mull post maintenance issues
55235 03 Jul Yes AskBio coll,iona,jura,mull post maintenance issues
55361 04 Jul Yes Internal Check for Security Notices and System Updates
55360 04 Jul No Top To Toe Tiger Computing Backups Concerns
55255 04 Jul Yes AskBio /home usage

git hash: master (3f63af64)